parking facilities great

staff could not be more helpful and the bar area is 1st class

good breakfast and tapas to die for

the bed was so comfy and breakfast was delicious

the team in the bar were also very nice and attentive, creating a relaxed and enjoyable atmosphere

the pool temp was freezing, the staff were great very accommodating, my son wanted a meal off the room service

tried to get room service for the kids as a treat for them on sunday evening but no one would pick up the phone

the spa / pool was shut

maybe another bar person in the evening

the spa / pool was shut

in terms of our room, i think we must have been next to the laundry dept

wired pricing on kids dinner at main a la carte restaurant

of the pool and gym for residents was a bit strange - though the hotel reception staff did arrange access

room service is then only until 10pm

breakfast good variety and very tasty

card not acceptable to guarantee room, consequently room service not available

limited times kids can use swimming pool meant we couldn t use it

the food was excellent. the pool and gym very nice

early morning staff need to learn to close car doors not slam when parking for work

wifi in the room would have been nice

gym quiet and with good range of

comfortable, quiet, spacious room, comfortable bed, gym, sauna, squash courts, plenty of parking

comfy beds and decent wifi signal.

car parking at a distance

location was beautiful, as was the hotel. loved the bar area and outside. excellent breakfast.

no laundry service

no laundry facilities

loud until about 11pm outside of our room (which we didn t want to leave due to the amount of kids) and we

pretty location on a golf

reception staff and loved the wood burning fire between the lounge dining room bar

friendly staff, bar area and restaurant look good, near to leamington centre which you can walk into for great

situated two miles from leamington spa town worth a visit

clean, well equipped and the bonus of a small gym room

love the service, especially love alex ud83eudd70 love the fact they are pet friendly as well

more choose on their bar menu especial for kids

used the spa and pool, what a brilliant way to relax on a very chilly day in january

the spa facilities were amazing, not too busy and lots of different spots to chill in

wifi wasn t great and we struggled with the ev charger after a 4 hour journey this was a

the ev chargers aren t great

is often the case, more bar staff needed

also hotel does not have a laundry

bags of laundry left in passage way to reception

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

cramped room set above laundry room

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

missing a swimming pool

the rooms, the food, the parking, the staff everything is really well done!

nothing a pool would of been a bonus

laundry pick up lorry arrived right outside our room at 6

lots of used food trays from room service outside the rooms constantly

friendly staff, nice location, pet friendly, good breakfast.

the spa was excellent, hotel in general exceeded our expectations

good location and pet friendly

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

laundry on the floor outside every room in the morning unhygienic

great welcome, clean room, good breakfast all in a fabulous location.

some luminous tape for the nighttime period so a light wouldn't require turning on and waking the kids

on the first night there were a couple of piles of dirty laundry left in the corridor

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

the gym and the pool is a credit to the hotel

pool and spa area

it would be nice to have had a jacuzzi to use in the spa area.

very little. laundry was clean and room nice and warm

my room service meal wasn't very good. a poor steak

wifi very weak in the bedroom

enjoyed my stay. staff were very helpful and friendly. bar and restaurant were excellent

the wifi signal was poor in all rooms that i stayed in

lost laundry for over 2 days

wifi connection was excellent, breakfast was good.

stunning, brilliant family room, excellent service as we arrived late in the day the option for room service

the bar, restaurant and spa managemnt and staff, all made us feel welcome and valued

very friendly staff spa staff very attentive lovely pool games room for kids

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

a lovely feel to the bar and the room was large and bright with a good sized full bathroom

a frequent traveler the gym is a key feature for me and the hotel has a first class gym

wifi throughout

no self service laundry facilities as in holiday inn in usa

staff, lovely room, free wifi, great breakfast and at a reasonable price

paying 30 for my pet which is the most i have ever been charged for a pet in the room

it was hot when we stayed the food in the restaurant was very nice and good value, likewise the breakfast was

good breakfast in a good location

the bar area was comfy

if wifi was available that would have been nice.

thoroughly enjoyed using the mini gym

no tv. no wifi.

gym really small

could do with a bar in the bath for safety getting in and out of the shower or an anti slip mat.

ideal location, small but comfortable and wifi perfect for a zoom meeting

lovely room, very spacious, clean and modern. staff really friendly and helpful. good bar area.

hot shower and well-equipped bathroom free wifi its in the middle of town and easy to

free speedy wifi

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

laundry piled up in reception

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

on the food and service, doesn't have a lift we stopped in the family room me, husband and 2 kids the room is

wifi

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

the bar and restaurant staff are always courteous and helpful, and the food is delicious

we did not have slippers or robes and when we tried to order room service there was no answer after 10pm although

lots of character, nice restaurant, safe parking

laundry collection bins were located in guest walkways/ view near reception

evening meal & breakfast were good quality

the breakfast and dinner was superb, food was cooked perfectly and extremely delicious

the room service was quick and quality was spot on

loads of parking

sound proofing of laundry room

no laundry facilities but there was use of an iron and ironing board

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

room was cold laundry stacked in hallway outside of room

plenty of (free) parking

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

location, cleanliness and modern feel. good bar too.

stayed for a night with 2 young kids to break up a longer journey and loved the spacious room, great breakfast

the kids loved that they could get what they wanted for breakfast

cost of breakfast to expensive

lovely old property with private parking

to be some confusion between restaurant menu bar menu and room service menu

short of staff at breakfast had to wait a while for our order to be taken, don't think they had enought staff

a few locals in the bar seemed blissfully unaware that there were other people present

nice breakfast and excellent staff!

laundry baskets full of dirty laundry

laundry bins all outside the rooms, outside bins over flowing

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

there was used laundry left in skips and rubbish i would not stay

facilities - no laundry services in-house or tie up

no wifi?

room service would have been helpful, but they were upfront that they didn't have it & so i made

convenient free parking

arranged early check in at our request

of information in room eg wifi codes also lack of storage in bathroom it would have been nice to have a unit to

the bar area was spacious and comfortable and, again, very friendly staff who were more than happy to

i ordered room service and it was delivered without cutlery either

plenty of parking,quite

not even room service

very poor, carpets on stairs and landing in awful condition, breakfast was pretty poor, wifi not good for work

easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

close to town centre had everything we needed good parking facilities food available if wanted

nice and conveniently placed for the town,very clean room and plenty of parking.

large rooms, good wifi and free secure parking

the only very slight problem was the weak wifi.

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

loved the pool, excellent breakfast too

room service prompt

service at the bar at times

there is a 3 charge for each time room service is used which is perfectly reasonable

only found the back garden (with a phone through to the bar for drinks to be delivered

music until 1 am every night, out of control chinese kids from a wedding running up and down corridors late at

need a first aid kit behind bar in marquee. !!!

wifi and phone signal is bad in places. have to pay for parking.

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

granola looked like pet treats, the bolied eggs were black around the yolk and i didn't risk eating them

the breakfast was just fabulous, the staff very friendly. we enjoyed our stay very much.

room service excellent

bed was so comfortable but what i liked most is for an extra 10 you can get late check out for an extra few

we also had dinner at the hotel s restaurant, cogs bar & kitchen, and it did not disappoint

breakfast was great

breakfast and staff was excellent

bar does not sell any snacks, came back to the hotel after an evening out and didn t have even a

pet friendly

snack bar with free tea coffee and snacks during the day

made use of the lovely well equipped gym on campus

plenty of choice at breakfast and the new gym is incredible

all good , no issues, daughter had room service and said the club sandwich was excellent

we ate in the bar and the food was just delicious, as was breakfast

the room, the comfort, the pleasant communal area, the evening food and outstanding breakfast and parking

was booked for the day and tired calling room service a couple of times but couldn't get to them

food prices were a big high especially the 4 service charge for ordering room service, which is a bit high

wifi was a bit intermittent, but no worse than any other hotel wifi i have used.

room service

laundry service is so complicated and takes long time

would have preferred to have laundry bags

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

reasonably close from the station, very good breakfast, dinner at the restaurant in the

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

laundry, hotel not clean, no drinking water provided in the room

that the wifi is only available in public areas.

we had no room service on our middle day of 3 days - beds not made, bin not emptied, wet towels not changed,

out the back was dirty needed a good sweep up empty glasses from night before on all tables in bar this was at

no laundry service . menu should be more varied especially the salad options .

i would also provide laundry service

very basic facilities. kitchen closed after 9 pm and no option for food. no value for money

24/7 room service

so much so we did not trust ringing them for room service so went downstairs to order but even that was met

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

room, good facilities, great restaurant/food with the kids eat free deal

breakfast expensive

breakfast staff very friendly good location nice room late check out room service

there was no laundry service at the property which i personally consider as essential (it is possible given

bar and reception much better decor and fittings than bedrooms, shame the rooms were not of the

parking was good

and comfy bed good off-road parking and bar very good amenities nearby

nice 20 minute walk to the hospital so you can avoid the parking there

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

staff, lots of facilities swimming pool gym etc, rooms were very comfy and clean

wifi didn t seem to connect properly at times and the telephone in my room didn t work to get room service

had to search online if they did room service, no menus or info in room (did see it was on the tv later on)

the pool is too hot makes you feel ill and i'm sure is dangerously high

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

the facilities are superb, including a swimming pool, spa and gym onsite

staying at the nailcote but particularly of note were the staff at breakfast - so cheery and chatty : gave a

swimming pool, sauna, jacuzzi & gym included in price.

were kids running up and down the corridors from 5am and banging around so sleep was interrupted

wifi coverage have been massively improved and is free

stopped before nice bar and food ud83dude0b

everything was good but the wifi was very difficult and with poor signal

good wifi and the sauna.