nice pool area and sea view from upstairs

intermittent wifi expensive accommodation hard beds noise from kitchen in room

wifi coverage in rooms unusable, in the bar ok

breakfast quality and should be improved

of the time understaffed: one waiter responsible for reception, bar and breakfast/dining room

bar was welcoming and served good coffee

type hotel but very clean with bar & small outside terrace

clean hotel, adequate breakfast and the beach right across from the hotel

excellent location, breakfast, staff

liimited selection of breakfast items

location, very clean, friendly staff, excellent location, superb breakfast usb plugs , no adaptors

hotel super clean, lovely staff, fab breakfast, loved the gym, loved the pool and amazing location

minutes from the airport, staff are helpful and friendly, good choice of food, wifi, hotel right across from

swimming pool beside gym

friendly staff - great wifi

pool was small

gym was lacking in equipment

views from 17th floor bar exceptional

nothing not to like - food was awesome - choice of restaurants. gym and pool!

i recommend spa treatments, very professional staff great products

the mini golf is wrecked

plenty of food choices at the breakfast/dinner buffet in their beautiful restaurant

location close to airport, staff good. parking on site helpful.

wifi in hotel very poor- had to pay 20 to use it in your room but only one person at a time

played the mini golf, we've played on worst

laundry, massage, bike rental on site

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

near the beach all inc.free wifi

children. however the kids club kept them entertained well away from us

gym's machines are not well enough maintained

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

the room, everything very well finished, comfortable beds, very clean room, excellent facilities(gym, fitness

) reasons: having to report to reception on a number of occasions about kids and parents playing football between

i loved the facilities modern look and feel. the gym was well equipped and location great.

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

3 was the perfect age for the kids pools

there was a nice pool area for adults only which is a bonus if you haven’t got kids with you.

the kids club was great, as were all the evening entertainments

property has great facilities, friendly staff and the deals in the spa for couples were

loved the spa, free laundry facilities, heavenly massage and midday check out

market just outside for shoppiing needs, self service laundry, close to the

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

there's also a laundry room where you can go and wash,dry and iron your stuff for free

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

location, staff, pool, gym and breakfast

the staff were amazing. breakfast was lovely

the crazy golf needs an upgrade

a 4*hotel,but at a push maybe a 3* no facilities for making tea or coffee and no room service when rang to get

quite and comfortable room, wifi is good, free parking, breakfast is nice, nice pool with stunning palm tree

g getting the the laundry done took 3 days)

the laundry service wasn't very good

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

we won with friends but our kids

receptionist people, room, restaurant and pool bar food, services, location

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

last room in the house beside busy laundry and side of the road with a mound of earth for

and wifi

gym please add more free weights

the breakfast choice was brilliant and the room was perfect

no brainer and a late check out

the bar music was loud

hotel to base ourselves in for a few days of r&r on lanzarote; having access to the gym and spa was particularly

was perfect, the rooms are comfortable, the personal is really nice and helpful, the spa area has everything

is nothing i didn t like about this hotel , the only one negative i could say would be over the wifi (free)

spacious & comfortable pool immaculate spa was amazing and the nicest staff to come across big

more choice of food for kids

paid for the extra wifi the kids felt it was poor quality,i think were the room was not close enough to the

lovely pool and enjoyed the pilates, yoga and aqua gym classes

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

the breakfast was lovely and good variety

probably the only thing would be the wifi.

you could also get snacks at the pool bar at select times when the main restaurant was changed over from

had to pay for wifi/ kettle/ use of fridge in room

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

little english speaking channels and they were old so couldn t contact any devices to them for kids at night

pool area was great for kids

swimming pool and of course happy hour

balcony's are pool facing which was comforting as you could see the kids at the pool if you had to run to your

complementary laundry service

sunglasses and swim bag - all the facilities in your room that you need, a beautiful bottomless breakfast

early check in/ late check out and all other requests w/o any problem

the quality of the sausage on the breakfast

breakfast was excellent. staff fantastic always willing to help.

the breakfast was delicious, with lots of choices

love the spacious atrium, pool, beach and location to airport, shops and restaurants.

missed more options at the snack bar (olives, peanuts ) the internet connection wasn't that

the heated pool was great

accomadation is desperately in need of updating wifi 7 / day parking is a big problem

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

wifi was not good enough and the tvs were too basic unfortunately

excellent customer service, clean and tidy hotel, great quality food and drink, lovely spa, wifi flawless

an added bonus was the best sports bar on the island attached to the hotel with terrific live music each night

the only hotel in lanzarote with infinity pool and jacuzzi in hotel room or balcony

can't see the point in a kitchen when nothing to use with it like pans cutlery or crockery

wifi doesn t reach around the whole room and the doors were stiff on the balcony and could do

gym was not up to standard which was a little disappointing as i was there for 10days and really

kids entertainment at all not great for dairy and gluten free guests either

pool area, to many people putting towels out not fair

no laundry facilities on the complex at all

adults only

the kitchen had everything we needed, and the living space was generous

well equipped kitchen and large veranda

there was no bar area not to much of a problem as we brought our own.

balcony with laundry dryer, we just brought our laundry pins

having a self service laundry on site was also brilliant

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

1st class for kids

the kids clubs are great and offer lots of variety each day

booked two rooms next to each other for my mother and myself& my kids (1&6yo)

staff excellent pool bar staff absolutely useless apart from 2 girls behind bar who couldn t do enough for

local to all restaurants and good gym but not in the hotel

lunch at pool was not very good, hardly ate any of it but paid the bill.

loved the outdoor pool and bar area and the fact that it s a beachfront property

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

there was kids entertainment at 8 till 10, but this is really not suitable for anyone who doesn't have

the pools were big enough for me to swim my kilometre in the morning, and the pool loungers were great

gym opening times were too late and closed too early

lots of parking

the breakfast buffet could be revised.

breakfast buffet was the best we ve had anywhere

very good fitness and gym and courts of various sorts at very nearby leisure club (100 mtrs away), i think

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

fantastic rooms, location and breakfast. lovely staff. excellent room service including dinner

a very efficient laundry service

relaxed atmosphere, kids playing in all of the pools - family oriented

wifi could be improved

met lots of friends enjoyed the 8 lane pool went in every day

gym was basic and could with an upgrade

adults only, quiet, yet sociable 3

restaurant and bar were modern and fun with friendly staff and decent food - all pleasant

we had room service for diner, took a bit long to arrive, the salads were good, fries were not good

the room with pool view was perfect, the breakfast was amazing, the restaurant meals delicious, perfect location

room service food options

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

laundry facilities for guests use could have been better

wifi was ok, about 6mb/s, enough to watch a film on ipad

spotlessly clean, helpful staff, lovely pool, can't rate highly enough

breakfast amazing, help yourself large selection.

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

the breakfast provided was stunning and dinner was out of this world, all made on site and marco

from the small chocolates, tea, coffee, and water left in the room to the delicious and healthy breakfast

we spent most of the time around the pool, enjoying the

peaceful spa area and a varied choice of top

pool, staff, facilities , drinks menu

is huge, 3 swimming pools, spa area, everything was perfect

water put in room every day, plenty of sun beds on the complex also sit up chairs around the pool

hotel is so big with so much going on we would recommend minimum 3 night stay, perfect for kids, small families

the place is but i'll finish with, if you can pick anywhere in lanzarote (and you don't have kids), pick here,

room service was good

the different swimming pools and the spa facilities plus the gym were great

a full mini bar in the room would have been perfect.

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

reception blamed laundry but its onsite, part of hotel

also, the swimming pool was a nice surprise

unfortunately, there was no bar, no room service, not even a mini-fridge to store our own beverages

street parking is easy and very

tasty breakfast

tired gym equipment

pool was lovely but abit cold. staff was very pleasant and helpful.

staff friendly,breakfast lovely,bungalow very nice.

pool was very cold.

looked a bit tired in places (coat of paint) difficult to find shade for two people at the pool area

pool towels from the spa and change every day and the maid service every day and we were only there

to the end, the staff were so helpful and friendly, including reception, cleaning, restaurant, bar and spa staff

pool could have been heated a little more!

activities were more aimed to kids but the yoga, excursion and evening entertainment were fun; spa was a great

the kids pools were not heated which was bit of a disappointment.

the resort had good entertainment for kids and kids club to let you and your wife relax together

the first person who greets you at the door to the check-in desk to the restaurant and bars and room service

music from bar was quite noisy in our room, but stopped at 11.

asked for a late check out a day before our departure

kids club is only available to kids from 4 years of age so we couldn’t make use of it for our 3

good parking right in front of the

far too high whether it was the play leaders around the pool or from the disco or karaoke on the first floor

our room, the facilities, pool was great and not at all crowded

on arrival you have to walk between the pool and the guests

you couldn't get a line in the room or get wifi, but that didn't really bother me - it may do some people though

laundry service instructions is incorrect - they need changing / updating

hotel is close to beaches and amenities, and has a huge parking

excellent food, superior staff, big parking, near to city

room service was out of this world with so much attention to detail

drinks were quiet expensive and buffet we went bed and breakfast.

no towels in spa. couldn t find showers and spa guy not helpful. needed a good clean

the facilities at the hotel were nice, clean gym and we often used the sauna and the steam room

it was clean and adults only

the pool area, the spa on site, the bar by the pool with professional evening entertainment, the staff

breakfast was good, i read a lot of reviews to say that it was bad but so i had reservations but it

kids club and mini disco went down a treat

the buffet dining room was a little uninspiring compared the the breakfast terrace - more natural light would

great location on the beach, lovely pools, lots to do for kids

good breakfast , we did prefer the open dining room but sadly had waiting list for tables most days

sunbeds crowded at pool areas

reception staff were able to accommodate an early check in which was much appreciated after a very early start

gym users were asked to wear the mask while training which is very unhealthy

wifi in the rooms is a joke

bar area in the evening is relaxed and welcoming for anyone travelling on their own and the kids

lovely welcome with cava and sweets for the kids

lunch at pool bar delicious but buffet under par on variety and quality

wifi was so bad as to be useless, staff tried to help but problem was not fixed

also the air conditioning was not working in the gym which made it very uncomfortable to work out there

very good breakfast, helpful reception, premier suits have private pool with bar

adults only area was a welcome retreat including pool area with bar

also, be careful what you give into the laundry

spa facilities are great, i had a sports massage which felt great

they really are a major asset to this hotel, and i would definitely return because of them, the kids absolutely

food and kids club was amazing, for every day was something difrent and keeping kids busy all the time

breakfast and room were amazing

buffet breakfast was lovely , so much to choose from , fresh food every day , we loved the fresh omelette

wifi not the best, only one english channel in bedroom tv's

only thing i can think of is that last day at the adult pools there were some inflatables for kids

my 4yr old loved the kids activities, and the staff were just

loved the kids pool area, perfect for our grandson who we'd

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

pools in the spa too cold

plenty of parking space and heated pool

is why this is more of a 4 star than a 5 star resort), especially the basketball court and mini golf playground