clean smells wonderful pool was open outdoors 247

very clean and breakfast was great.

wifi was terrible

driving through the parking lot to get to the hotel, there were a lot of bumps/potholes.

staff was very helpful and breakfast was amazing

laundry towels pilled in the hallways

very clean good breakfast friendly staff

no hot tub in pool area parking lot lights shining into our windows at night

the hot breakfast was very good. the staff were friendly. everything was clean.

wifi wouldnt connect for a long time

laundry facilities need much improvement

the kids enjoyed the pool and we all liked the breakfast

big room. good breakfast. eveything exceeded expectations.

the kids had a coughing reaction to the chlorine odor so we had to leave the pool

25 kids in a small pool

the facilities laundry room needs updated equiptment.

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

laundry facility was clean and much needed

hot breakfast, pool, laundry room, location is all excellent.

were on the first floor across from laundry

the breakfast was awesome, and the kids loved the pool.

the breakfast wasn't amazing, but that's not a big deal.

the room was great, i opted for the spa tub and it was useful after the long days.

thought the breakfast could be improved

the swimming pool had to be closed due to the coronavirus

laundry piled in hall that was still there when we checked out

ample parking, nice shower, clean, nice staff

we stayed ,there were soccer kids running around like a bunch of yard apes and playing soccer in the hallways

shuttle to the airport was on time, short ride to the airport

location, airport parking , airport shuttle

no laundry facilities for guest

wish it had laundry of some sort

no free coffee bar in lobby for early risers

location, trolley to casino was nice extra, free covered parking across the street was great

free cookies were great!! because of covid no room service or food

had to use the sister hotel for a load of laundry

was a quick shuttle ride to the airport

cleanliness, pool

food was delicious and bar area was great

the pool had alot of clean, large towels available without having to call and request them

facility has a laundry room for guests self-service

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

machines out of order, laundry 2nd floor

clean rooms, had good laundry facilities

also, we were by the desk and laundry area

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

clean room and love the fact that has self laundry facility

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

breakfast buffet at the restaurant was excellent, worth the money.

breakfast was made to order, not the usual hotel spread

needed a choice of breakfast food for

loved the two bedroom suite with full kitchen

shuttle to airport

eggs for breakfast were undercooked. no other issues.

rooms with full kitchens

close to airport and my business venue a free shuttle that helped

the shuttle to the airport deal is awesome to have, super convenient and great

location, near the airport. good parking. room was comfortable.

bar and food were great, courtyards don't always have them

the shuttle to and from the airport was nice. driver was very courteous.

laundry was handy

the breakfast was delicious and a good variety & we were with walking distance the casino which was very nice

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

or go swimming in the clear water cool temp pool

the breakfast was great and well organized. the pool was nice and clean. location was great.

also, liked having the option of sitting outside to eat and the small miniature golf course

open floor plan in the kitchen flowing into the living room was great

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast

the amount of chlorine in the pool

clean hours convenient for check in and check out and for amenities such as pool and fitness center

pool and jacuzzi were perfect after a day on our feet all day

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

room and breakfast

the pool and hot tub were a bit small but i sill would go and stay there again

the gym room/laundry room stank

was okay they had ran out of some of the food and kids were working to help refill the bar

at night there wasn't enough parking up front we had to drive around wait for a spot .

the toilet is so tiny, like a kids toilet and i'm

pool was dirty,up all night with kids running and jumping in hall ways.

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

parking was very convenient, it was nice to have breakfast before heading out for our day (wish the

very clean, from the parking lot to lobby and halls. the room was extremely clean.

come there if you need to use the wifi

we loved the pool hours and kids had so much fun

it was great to have laundry services available to wash clothes

shuttle to the airport is just twice a day

breakfast was good me and my family liked it

bacon would have been nice on the continental breakfast.

breakfast was okay, i know it would have been better if the covid-19 wasn t going on.

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

first floor room across from the laundry

microwave or laundry bag, draft near window

no laundry

the pool was open clean

laundry room in hotel, vents in the room super dirty

first room we were given had dirty laundry in a pile in the floor

only thing would be that when we booked it, they didn t mention that the restaurant and bar were under

the staff were amazing and the shuttle was great

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not

was placed in a room next to the laundry and kitchen

was placed in a room next to the laundry and kitchen

of the hyatt benefits were available: gym, pool, breakfast, decent rooms

the staff was extremely helpful and the grandkids enjoyed the pool.

the room was very clean and the breakfast was delicious.

pool /spa that is open late , fitness center and even a laundry room

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

nice and fairly priced laundry facilities

the pillows and towels smell bad i think it's the laundry detergent they use

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

bed smell from laundry in fitness room, seems ventilation system not working properly

the laundry facilities were cheap which was a plus

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

the room we were given was next to the laundry room and the staff was doing laundry all night

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

kids playing in the hallway, too many people allowed in one room

the room was comfy but the breakfast sucks and we saw roaches by the food!

the laundry fee is quite reasonable

they have a washer and dryer so anyone staying can do their laundry

the room was fairly comfortable. it was nice having laundry facilities available.

i waited 3 days to do laundry and that was going to check every 30 minutes or so until i finally gave up because

need to take your own laundry detergent, none available to buy

staff members were very kind. very reasonable price to do laundry.

many hotels have a coffee bar in the lobby all the time. this one did not.

was advertised as providing 24/7 shuttle service to the airport which was one main reason i booked there

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver

location, plenty of free parking, ice cold water bottles at front desk (very hot & humid weather), clean and

gym was closed and there s no guest laundry.

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

check in was fast, staff was friendly, hot breakfast was very good.

this property is also pet friendly, and has a nice complimentary breakfast each morning

everyone went to the parking lot or to their cars and waited for the all clear

the rooftop bar has a fun vibe with wonderful bartenders

had a gorgeous rooftop bar with some great music and hospitable bar staff

kitchen was down for breakfast

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

good free wifi

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

the heated pool and the room was nice

breakfast good, location great for campus visit but it's on busy street

24 hr pool. too many kids to wanna swim

overly scented softener used in laundry

hours of restaurant and bar operations

limited items for breakfast

the bar atmosphere, the rooftop sitting area and the breakfasts were all amazing!

excellent breakfast

very nice pool and delicious breakfast!

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just

truckers that were staying at the hotel parked longways taking up 16 parking spaces

way too much chlorine in indoor pool, kids had red eyes

the breakfast was terrible!!!

very clean great breakfast

breakfast. we got there at 9. another empty. no cups. placed trashed.

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

very. lean and comfortable. laundry was a bonus.

rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

everything. gym is nice

only complaint is that the pool is only 3

the location of the room,the set-up and breakfast

the fitness room and the laundry room

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

i wish that our room had a tub for the kids and a microwave.

this was possibly due to the floor being pet-friendly

cool vibe, great value, great staff, pet friendly!

the gym was 24/7

expected the pool to be bigger and a bit nicer and there's no hot tub but still enjoyed swimming

the wifi although free would drop me often

hospitality, location, cleanliness, and the pool.

100.00 dollar pet fee and all the taxes on the room

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

the bar was 10 dollars a drink

bar server was not particularly deft with our food or drink

the parking area and surrounding hotel area badly needs lighting

s so clean and i was happy that there s not a lot of people hanging in the parking lot who weren t guests

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

we took advantage of the golf cart transportation to and from the game

location and pool

we came with a 7-year-old son. the location and parking are perfect.

did not provide any room service

loved your kitchen

breakfast was great and rooms were so nice.

excellent service and very good breakfast.

hotel was pet friendly but there was nowhere within close proximity to walk your dog

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

also couldn't get wifi to work

liked that the gym was so easy to find and pretty clean

only thing i did not like was that we missed the breakfast

we did get a fan from laundry

there was no laundry bag

there was fireplace in room and i wanted to have flakes going but the knob for just flames was broke off so

wifi signal was so poor i ended up using my phone as a hotspot

loved our 8th floor suite with jacuzzi tub and fireplace

everything including the kids and i experience was wonderful!!!

the room was comfortable and quiet... room service was excellent.

the hotel fitness center is actually a snap fitness gym and has phenomenal equipment

breakfast was good and my kids loved it.

i look forward to visiting again without the kids

had kids so was disappointed pool was closed. understandable though.

there was very little shower gel in the bathroom and only one little bar of soap

include breakfast bar in price

tiny bath and horrible wifi

having a plastic cup in the room to get a drink of water and having to ask for a bar of soap for the room

expected the hotel to have laundry service

loved that had a spa and bar. beds were so comfortable. loved the nice big bathroom

i used the gym on two occasions - while on the smaller side, it still had all the facilities i needed

and big kids

some staff were amazing (room service delivery) but some were lacking and disinterested (front desk and bar)

had to ask for house keeping no laundry facilities

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

the breakfast was very appealing and tasted good

location couldn t be better front office staff is excellent gym is decent

wifi should be included, and the valet is pricey.

took an hour to get a drink from the bar poor staffing the hotel was noisy with a lot of street noise and room

i didn t get the breakfast but i enjoy the bar last night customer service was on point

covid has the restaurant and bar closed, so we improvised with byob and ordered takeout.

we loved the bar and view of the river.

great bar

the wifi was hit and miss.

kids love staying in this hotel

i took my daughter to swim but there were like 25 screaming kids (kids old enough to know better) and hair

the room didn t have trash bags in the cans or extra bags for dirty laundry.

breakfast was very good but cost extra.

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

the breakfast.

rooftop and downstairs bar closing at 1130

also nice that you provide complimentary guest laundry services and an awesome omelet as well

the room stank like mould and the wifi doesn't work in the bedroom

fact that during our entire stay, we had no room service, and the soap dispenser fell off the wall

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

no one answered the phone when i attempted to order room service

laundry room is small, only one washer and dryer.

the bar and restaurant had amazing food and super friendly and accommodating staff

love the gym and friendly staff.

no room service

breakfast was excellent. bathroom was clean.

the price at the laundry very

good wifi and very good self service breakfast

breakfast was very good

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

everything was clean and comfortable. i loved the separate bath areas perfect for kids.

staff was phenomenal, bar was fun (and open late) and food in the restaurant was delicious

restaurant experience was quite confusing- it was unclear how to order room service (we ended up calling the

bar was closed during our stay and restaurant for a private event

the lobby bar creates delicious and beautiful handcrafted cocktails to order

we had to order room service for a pot of coffee

the breakfast was really good and healthy

breakfast was good and the kitchen staff did well restocking the buffet as needed

rooms were large with full kitchens (no oven, just a cooktop)

the breakfast buffet had many options very delicious

breakfast was fantastic so fresh and the guys changed out anything that had sat there too long and

desk staff and manager are great, room was spotless and bar was fun

pool, gym, and court yard were all on the same floor & close to each other

sucks that it didn t have a breakfast or room service, although it says they did

we came with our kids so that was the only reason i would not go back if i had my kids

pool table was free

we were across from the laundry and right next door to the exercise room

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and

it was cleaning and had parking on spot. plus late check out times.

while i didn t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings,

breakfast was a bit lacking in variety

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

a full breakfast n better room service

pool was clean

location was wonderful, plenty of parking, very clean facility, wonderful gym and pool.

the pool was a little small but still nice