no laundry facilities for guest

wish it had laundry of some sort

parking was inconvenient but not really an issue

if additional amenities such as room service and valet service are available, more info provided at checkin or

service, location, staff , parking, relaxing atmosphere on patio next to river .

laundry towels pilled in the hallways

did not work well; shower head fell off; carpet was old and shabby; one of the machines in the fitness room was

free wifi & breakfast were included with the price

breakfast was very good....clean area....close to hollywood casino

the pool was a bit small, but it was really nice and the kids had a lot of fun

it was great to have laundry services available to wash clothes

the breakfast was nothing to brag about. more centered in kids eating.

extremely clean, staff was friendly, nice breakfast, safe area.

bacon would have been nice on the continental breakfast.

kids and i were disappointed to say the least

i love the room i had of had a small little kitchen area, seating area, and the bed

the rooms were clean, the shower was great, and the breakfast was amazing!

lots of hotels but i have never had a shower like they had feel in love with it when we went for breakfast which

has nice pool and hot tub

it s in a great location, we love the suites and the free breakfast is really nice

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

bed smell from laundry in fitness room, seems ventilation system not working properly

the laundry facilities were cheap which was a plus

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

the room we were given was next to the laundry room and the staff was doing laundry all night

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady

gym was closed and there s no guest laundry.

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

my rooms have been clean; and there is a variety on the hot breakfast that is offered

poor parking

bed, great housekeeping, breakfast variety, holiday decorations, pet friendly with waste can and bags supplied

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love

front desk and shuttle drivers were very personable and made us feel welcome

breakfast was quite picked over about 30 minutes before breakfast ended

the shuttle closes down early! the driver was wonderful....

was clean, bed very comfortable, breakfast delicious

was placed in a room next to the laundry and kitchen

clean rooms, courteous staff, very good breakfast area with scrumptious choices, and great location

i used the gym but was hoping for a weight machine, not just treadmills

shuttle was so convenient

clean nice staff and we got to kentucky early and they were kind enough to allow a early check in which meant

laundry was handy

everything was great. the staff, breakfast, room, and pool was all so nice.

we loved using the pool too

couldn't get the wifi to work on the tv for my personal firestick so i had to hotspot it

complete breakfast with something for everyone

nice and fairly priced laundry facilities

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

the pillows and towels smell bad i think it's the laundry detergent they use

pool /spa that is open late , fitness center and even a laundry room

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

no laundry

microwave or laundry bag, draft near window

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

first floor room across from the laundry

pool could have more tables available for family afternoon gatherings.

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

one staff member was tending the front desk, the bar and helping in the kitchen

one staff member was tending the front desk, the bar and helping in the kitchen

friendly and helpful employees, on the highway, kitchen with room service.

friendly and helpful employees, on the highway, kitchen with room service.

laundry room in hotel, vents in the room super dirty

first room we were given had dirty laundry in a pile in the floor

the gym was spacious and nice

room service food average

only thing that i didn't like was that the pool was not open

staff members were very kind. very reasonable price to do laundry.

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver

location, plenty of free parking, ice cold water bottles at front desk (very hot & humid weather), clean and

i didn t like the fact that online it states that they have a pool

was advertised as providing 24/7 shuttle service to the airport which was one main reason i booked there

need to take your own laundry detergent, none available to buy

they have a washer and dryer so anyone staying can do their laundry

went to the laundry area to ask a question about why the television was not working, she told me that she did

small gym and guest laundry

the laundry fee is quite reasonable

gourmet breakfast was exceptional

breakfast bountiful and the french toast the best

the breakfast is absolutely delicious

the breakfast room overlooking the back yard

the breakfast is heaping and the french toast was delicious

should be bell to notify the staff instead of using phone and parking instead stopping at the main rd

well kept vintage building right in there center of town with ample parking close

historic photos public rooms decor guest room decor free parking

super.clean., quite and.comfortable room, easy parking

are pretty thin-the couple next to us were very loud-parking was an issue due to the

once we parked our car, we were able to walk to restaurants, laundry mat, cafes, and shops

i would have liked a laundry within the hotel complex.

time so i wanted to take a family picture using my phone timer and suddenly a young man of the room service

the gym was perfectly fine

it would have been nice if the bar stayed open later than 10.

laundry facility, we went for bike week got caught in bad storm on our way there

need laundry facility

no laundry facility.

the smell of chlorine bleach from the laundry was sickening

was shocked that there wasn't a guest laundry

staff was really nice, nice breakfast clean rooms. onsite laundry was nice

it was convenient having onsite laundry services as well

appreciated having laundry facilities

dryer in the laundry did not dry clothes and were expensive

easy parking, comfortable beds. laundry was helpful for us and staff were friendly and helpful.

would avoid room 108, next to the laundry

hire laundry staff

room, clean, laundry facilities

i love the fact you had laundry facilities

noise after midnight (rude guests, guest laundry, etc)

very clean and bright; helpful staff, on site laundry, morning coffee available.

we couldn't check in because the bed linens were still in the laundry

laundry facilities codes did not work at all so we had to go to the desk more than once for change

i like laundry room for guests, pool is too small.

great location, plenty of parking

when i returned to the table the cup had a sleeve on it the breakfast cook saw it was uncomfortable and met

pool was too cold

i had to think of something it would be pool area turn up notches on pool @ warm it up plus make it more inviting

i stayed in the king suite with the jacuzzi tub in the bathroom and the fireplace in the living room

many hotels not offering certain amenities because of covid 19 having a hot breakfast and having pool and hot

the restaurant food was delicious (although overpriced for breakfast), bed was comfortable, laundry facilities

only thing was they were out of quarters so i could not do laundry

bed's mattress topper/pad was inconsistent as if it had been damaged in the laundry and was mildly uncomfortable

room, staff, restaurant and bar in hotel, hotel decor, laundry facilities.

heated pool, laundry service, friendly and helpful staff

free laundry was great

the laundry was free

the staff told me it was from the laundry machines gave me a long explanation about how the building was built

i loved the more spacious room that was given to us. enough parking for the guest.

clean rooms with plenty of parking and a brewery in walking distance