they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

location, staff, and room was nice. they have an inside pool. and the building is quite.

we brought our pet and needed some extra time on the day of check out and they were very accommodating

the breakfast scrambled eggs were not so good

great staff & the rooms are clean, breakfast was great, price on point

my grandkids loved the indoor pool

i didn't like paying for breakfast, but it was good and reasonably priced.

food; bed; cleanliness; friendliness of staff; indoor pool; exercise facilities

the only thing and it was more just a bummer but that there isn’t a hot hub with the pool

very clean,nice internet connection, breakfast was great! this was such a good experience

laundry room was clean with $1

only thing i didn t like was the grab and go breakfast

nice & clean. great breakfast and kids enjoyed the pool

a little bummed that the pool wasnt available. we found out at check in.

not a dislike but the indoor pool was fairly small.

no pool or laundry due to construction

the person above me walked arounduntil midnight and woke me again at 3, i was next to the laundry room i think

loved the laundry facilities

laundry room was out of commission during my stay so i didn t get to use the facility

laundry room

laundry was broken, so could not wash clothes during my extended stay

decor, breakfast, friendly staff!

the roominess of the room, the ac was great and that it was pet friendly.

the parking could have been better

they were a pet friendly hotel but when we got there i was told i had to pay $25

quick and easy check in. love the on-site laundry and breakfast goes until 930!

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

that all of the smoking rooms are on the second floor

neighbors smoking cigarettes & pot smell came into my room via the a/c

convenient parking next to room. staff polite and helpful.

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

friendly staff, ample parking.

only thing i didn t like was the pool was swamp green

convenient, free parking

the curtains wouldn t close. lights from parking lot shine in.

room was clean and comfortable. breakfast was great. location was good.

the beds was comfortable. they had a nice gym. nice dining area staff was friendly.

not the property fault but lack of outdoor pool use due to apparently covid restrictions.

kids above us jumping all over the bed and rooms and running in the halls till 5:30 in the

there isn't a laundry room.

my kids were really upset and there was nothing else to do at the facility and or to accommodate

being able to leave my car at the hotel for a small daily fee saved me money on airport parking

parking is pretty bad if they re busy

and the parking was a little snug

hope you have self service laundry area.

room next to ice machine & laundry guy who smoked weed outside our room

we were disappointed that the breakfast wasn t open but

the beds were soooo comfortable and the continental breakfast was amazing!

it s always great with the large one bedroom suites, free breakfast, nearby shopping and easy access to the

no laundry

pool or laundry like the tru hilton in florence sc we were disappointed

just that the breakfast was late and starting other than that fantastic

strategically ramp style walkways from sidewalk to facilitate use of carts in the back parking lot

ck) but this time i was in a room on the front which was very loud ( highway traffic) also the pet fee for one

new and very modern with heated pool.

the pool water was very cold.

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

a fee for pet, not explained upfront

rooms were clean, quiet and very comfortable. decent fitness room; nice pool and bar.

pool was strong

breakfast was great

indoor pool was freezing cold and couldn t even use it

the pool was very nice to relax in

parking lot, small spaces

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i didn't like the pillows.the pool was too small

i didn’t like that the stairs where not close to pool or the middle section of the rooms

itv was a great check in and check out, loved the pool

get a heater for the pool

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

very clean and modern. excellent front desk staff and breakfast.

pool was closed,cleaning rooms only if you requested,and no breakfast

it had a nice pool

convenient location off of the interstate. breakfast was above average for this type of hotel.

the laundry setup could use some improvements, but it s not a major problem.

there was no internet, no laundry, no fitness room

they're renovating and the pool and gym is closed.

only thing is that they always stop breakfast before the 9:00 time that is posted plus the eggs are always

insecure wifi

having a hot breakfast was nice and so was having a laundry room

as i recall this staff member had to stop laundry and be pulled into making eggs

i did not use the pool. i did not expect to use it but i saw it dirty, in need of maintenance

our room had easy access to the outside which was perfect for our pet

easy to find, beds comfy/bathroom & shower good/tv, fridge,wifi all good

the continental breakfast was delicious specially the option of egg whites!

breakfast is delicious, perfectly presented and very clean

another thing i know is all hotel by marriott are very clean and has good quality kitchen supplies and furniture

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

gym was lackluster

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

small hotel sizeand three floors was easy to get to room quickly, easy close and plenty of parking

to pandemic the gym was closed

the grab bar was too far away

no breakfast. the kitchen was not open yet

laundry facilities weren't working when we stayed

with the laundry and dryer

that the pool,laundry room,and fitness room were out of order.

my room was right across from the laundry room so the people working were very loud.

ice maker or laundry on the floor we stayed on

staff, cleanliness, updated look, on site laundry

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators

let us know there would be no breakfast

would have liked to have known bar was closed and breakfast when i reserved room

no shady parking spots

the outside grill area the laundry the fact that it has a kitchenette in each room

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

location and surprised laundry use was free during pandemic.

the door, only one floor/area of hotel and guest should be asked if they mind being on floor with pets

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

morning breakfast space was over crowded one morning we had a group of 4 children unattended by parents

parking lot had ample parking, breakfast was pretty good, room was nice and clean.

for shower also the tv kept not loading and the wifi sucked pool was absolutely freezing my kids wouldn't even

the breakfast was wonderful and the location was great for our weekend getaway

hotel has no laundry facility and on booking it stated that it did

we took the kids to speedway for breakfast sandwiches

very clean, friendly staff, parking and an exceptional breakfast option.

there seemed to be more guests than there was parking spaces available

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

charge way to much for pets and do not refund the deposit after checkout

breakfast was great and staff was awesome

price only two things i didn t like trash in room beside night stand and front desk said the pool would not

location, price, pool

though my stay was short and for how bout it was that day, i would've liked to have seen how the pool looked

attempt to use guest laundry services, only to find that the detergent machine was out of order

the pool wasn't open

the pool was not open.

pictures to prove it dirty filthy they don t clean it no clean linen bugs they advised a pool gym breakfast

they were friendly and accomadating for us and our pets. very clean and comfortable.

there were kids knocking on random doors at all hours of the night

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

i wish there were more options for breakfast.

parking is close and well lit and i witnessed multiple police parking lot patrols at different

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

hot water, bar was closed, pool was drained, laundry room was closed, curtains were stained with clumps of dried

no pool,laundry or bar

laundry was broke down also

indoor pool was closed, there was no on-site laundry, and the room was not what it looked like in the picture

the wifi wouldn't work right.

the heater/ac unit is quite noisy, and the laundry area is very noisy too

that the pool is not open

room designated as non smoking room....but smelled like stale smoke.

we enjoyed the room and breakfast at this best western.

a pet friendly hotel (we didn't have one) which is good for many, but also makes it a little noisy at

the restaurant/bar staff was excellent, and the pool was nice and warm

the kids enjoyed the pool, but said the sofa bed was uncomfortable.

wonderful staff, great pool.

pool was a little cold. could've been a bit warmer.

the indoor pool was super clean and had lots of seating

very early the next morning, several housekeepers were congregating at an obvious storage/linen laundry closet

you must tell me about the 75 dollar extra pet fee before checking out.

the pool was very nice. there was food close by for dinner. breakfast was nice.

there is plenty of parking

the outside pool became a little crowded

was great except i bought a little box of laundry soap in the marketplace located at the front of the lobby and

i finally had to call the hotel and the guy answered, said he was doing laundry and couldn't hear the buzzer

appreciated that they accept pets

wifi okay

gym could be a little more than it is.

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

heat units were very loud when they turned on. gym didn't have towels or wipes.

breakfast was fine and, the parking was quite well

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

the laundry room is a bit warm but was very appreciated a little expensive

laundry, spacious, great great breakfast

highway and amenities antoine at the front desk was very nice, he was courteous and let us in the gym and answered

i would not let my kids take a bath here

easy to check in and check out. very clean and laundry is very easy...

the staff was friendly, the place was clean and comfortable, there's a swimming pool and a gym, and a hot

the hotel space and the breakfast!

breakfast was great and filling

customer focused. great breakfast. great staff.

parking lot was very well lit, hotel and room were very clean, beds were comfortable

pool small

very small parking spots making it difficult to get in and out of the vehicle

there was plenty of free parking

clean room, awesome breakfast with many options, great location and exceptional customer service throughout the

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

stalled vehicles no parking

hotel was under complete renovation. noisy chaos. no parking.

room service was closed on saturday

room service wasn t available but it showed on the website

the laundry room was out of order. i really needed that for the amount of time we stayed

ice machines not working , pool closed

the front desk, the breakfast ladies, the housekeepers and basically anybody who worked there was fantastic

staff was very accommodating and the late check out is always a plus

the free continental breakfast was out of milk and sugar the whole stay we were there.

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

the bar was out of a lot of ingredients to make drinks with

pool was closed for the season which was not disclosed when booking.

the bar and modern room

i love the facility, the room and the pool

the beds were extremely comfortable!! the room nice and spacious and a delicious breakfast!

if covid 19 hadn t happen would have love to enjoyed the pool

clean, quiet, friendly, nice breakfast, air/heat work with no smell

great hotel - breakfast was great!

clean, spacious, great breakfast

breakfast was more than adequate

i would have preferred bacon and potatoes on the breakfast menu.

well-lit parking lot. clean, quiet and comfortable room. breakfast was adequate.

we arrived on a warm day in april and were sorry that the pool was closed.

not enough handicap parking

on top of that the room, laundry, and even parking was perfect

didn't have laundry powder available to purchase for their laundry machines

that the pool wasn t open

all in all, excellent!! breakfast staff very caring and helpful with a nice layout.

wifi was great

used the laundry

bed was hard and the room was next to the laundry room, noisy!!

our room was directly across hall from laundry!!!

laundry room venting machine had thing in wrong slots still after three day being told

parking can be a little hectic

not enough people in housekeeping to get the laundry cleaned and back on the beds

the staff was very friendly and helpful. the food and drinks at the bar were delicious.

was disappointed that considering your location, you did not provide shuttle service to and from the airport

we also were able to use the gym and the pool, they were both well maintained as well

also the free shuttle service to nearby shopping mall was a bonus we took advantage of for my mom

i told them i would be traveling with my two kids and even booked a room that was said to be big

my kids favorite part i’m sure was the pool

my kids liked the waffles the best

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle

some of the gym equipment was malfunctioning

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

the property smelled a bit old and in need of painting the gym was much too small and the pool was closed due

was great except for one of the curtains wouldn't close all the way and the parking lot street light came through

the breakfast area was always clean and someone was there if you needed help

that it is pet friendly and has excellent location to restaurants

clean, breakfast was delicious and great variety. check in was quick and easy

lots of parking

loved the pool perfect temperature

someone had a pool party in the wee morning hours

very clean room and facilities gym is tiny but has machines

also love the fact that it had a laundry facility for the guests

were teens in the parking lot with cops around 1ish in the morning

was resurfacing the parking lot

and the same wonderful sweet soul, who checked us in, was also there when we were having breakfast and also

pool was closed. no notice of such online or told at check in

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

spacious room, laundry area, and good location

laundry roomcost a little to much.

we could hear every door shut and the laundry room 4 rooms down the whole time

staff very nice ...good location ....perfect fit laundry room big plus

i wished there was a quest laundry

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

very nice room and staff. pool, hbo, very good breakfast.

listed as a pet friendly hotel

teenage kids were knocking on doors and then running away.

breakfast was okay but there are barely any staffs and no room service!

the cafe, gym and spa were closed and breakfast wasn t the usual, but none of this is the hotel s fault

so much chlorine in the pool. to the point my eyes burnt from just sitting pool side.

teenage kids were knocking on doors and then running away.

laundry service, fitness center, snacks and drinks available 24/7

the staff was amazing!! great suite with living and kitchen area

i wish the pool would have been heated. they had fun, but it was very cold.

the breakfast was a bit on the lame side. but all in all we like the hotel.

the little kitchen area in our room

laundry facilities

paying for laundry

loved the breakfast and it was good that they had laundry facilities

wish you had a hot tub and bigger pool.

us breakfast was u til 930 but when we got there at 850 am 90 percent of the food was already put away

didn t have any plastic laundry bags

the gentlemen at the bar that night was kind

i liked having the balconies even though we didn't open the doors because of the kids but it was still a nice

was conveniently located; however there were no complimentary snacks for the kids

i was there for a family reunion and embassy suites allowed early check in without paying for another nights

was near lots of noisy areas such as the laundry room

the breakfast was good with a nice selection

was above great for money g r eat the problem i had was we use inns and suites for there indoor pools the

breakfast

minimal parking.

we had to get a laundry person to assist us

breakfast was good, the kids loved making their own waffles

that it was pet friendly

stay , and enjoyed the pool area

everything was great. wish there was indoor pool for kids

put me next to equipment room and across from laundry when hotel was not

the laundry room could be a little bit cleaner but i am not complaining

they need a laundry room for every floor

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

wouldn't call it a negative since i'm a picky eater but i didn't think the hot breakfast tasted well

i ve witnessed employees allow certain people to use laundry facilities which isn t allowed

i wish they had laundry services at the hotel.

no breakfast cause of virus and pool not open due to virus and no laundry facility's here

was abandoned stroller, chairs, laundry hampers and such in back parking lot and side lot a bunch of people

run out of towels, small fridge, no on site laundry, no back up generator if power goes out.

the laundry person had disappeared on her so i had to go get them which was fine

friendly staff. breakfast included. laundry available. we'll situated.

the company or people gathered around an behind the parking lot.

the water in the pool was dirty 2 days in row

pet policy was not fully disclosed when i called after booking on this site which i do with all of

rooms, guest laundry on site indoor pool,spa, and exercise room

because it takes time and some guest out there kids do it

the rooms were nicely remodeled and staff was personable breakfast was good

nice and quiet area breakfast was very good love a little kitchen

some kids left a wet mess in the elevator after returning from the pool but a maintenance person saw it

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

the laundry app wouldn't work so we couldn't do laundry .

i loved the laundry room on the 7th floor

breakfast isn't included and neither is the laundry room

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

room was close to ice machine, elevator and laundry room

spotted just down from our room there was a laundry with washer and dryers large too

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

there was only 1 guest laundry facility in the whole building of 5 floors

a small gym, and an indoor/outdoor pool

the eggs for breakfast were very salty.

very thin walls could hear the kids next door crying all night

was too much noise generated by people in the swimming pool after 10 pm

convenient location, big parking lot, and overall look of the facility.

breakfast, they had a lot of choose for breakfast which was nice

cleaning crew just throw all linens and dirty laundry outside of the rooms and stay there for hours

there was no place to do your laundry

they don't have really anything for kids

the pool was like a dream

great location kids enjoyed boardwalk paddle board food was great

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

love the gym, the pool the bar the room, everything was excellent

a bit pricey and pool needs cleaning on first day.

paying for parking, breakfast, and wifi

misleading information about wifi

therefore, i am requesting that our laundry services at the hotel be provided free of charge

there is also a laundry room for guests staying long enough to need it

pet waste bags

and the pool closed at 8pm, which my kids were not pleased with at all

having providing hot breakfast