pool was freezing, maybe because it is indoors and the air temp was mid-90's

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and beverages

round about annoying parking was not good

breakfast was great

there was a mini kitchen in the room and the bed was very comfortable

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

the pool water was very cold.

the shower area offers no privacy if you are traveling with others or kids, as it is an open concept

loved the pool being open late

was disappointed in the breakfast options

pool or laundry like the tru hilton in florence sc we were disappointed

no laundry

breakfast is always incredible & the staff are on the ball!

with simple, geo-friendly materials, even food ideas (like the cardboard water containers) and gym was open 24

just that the breakfast was late and starting other than that fantastic

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

wifi didn't work for most of the trip

indoor pool would have been a nice amenity, seeing as the outdoor pool is only open seasonally

breakfast the best of the grab n go we have had.

laundry room was clean with $1

the breakfast was practically nonexistent

breakfast could of had better choices. coffee ran out and scrambled eggs were cold.

amenities , breakfast, pool,wifi etc in

crumbs in kitchen area, i side of fridge was a little sticky, desktop and other surfaces were dusty

elevator, gym, pool, and free laundry

the person above me walked arounduntil midnight and woke me again at 3, i was next to the laundry room i think

the spacious room and the facilities such as laundry and full kitchen made us really relaxed

no pool or laundry due to construction

chose it because it had laundry facilities. rooms were clean

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i was extremely disappointed that the pool was closed

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i only seen bagel, bread, and cereal not really a breakfast for the ones who don t eat this

the breakfast

was an incident in the hallway in the middle of the night that woke myself and my kids

they also had mini golf on site for free which was fun

and take to the kitchen, but there was one man who was trying to work our party and run the bar that was doing

onsite bar, pool and fitness center is a plus

the breakfast

they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

pool had a little to much chlorine

location, pool and bed.

no pool, hot tub, workout area, due to remodel

the breakfast scrambled eggs were not so good

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

very clean excellent breakfast!

version 95 no pool pool finally got fixed for last day it was covered in bugs on top of the smell from the

very clean and modern. excellent front desk staff and breakfast.

it had a nice pool

there was no internet, no laundry, no fitness room

the laundry setup could use some improvements, but it s not a major problem.

only thing is that they always stop breakfast before the 9:00 time that is posted plus the eggs are always

the fault of the hotel but multiple times during our 2 night stay someone was smoking or vaping or dabbing pot

hot breakfast was awesome

having a hot breakfast was nice and so was having a laundry room

as i recall this staff member had to stop laundry and be pulled into making eggs

s small and comfortable and the pool is always open

unfortunately i did not use the breakfast conveniences, as i had breakfast meetings

pet friendly

laundry was broken, so could not wash clothes during my extended stay

parking space

we enjoyed the comfortable rooms and we enjoyed the pool.

the wifi did not work i was forced to use my hot spot off my phone

thoroughly enjoyed the swimming pool after a long hot day traveling

my room was right across from the laundry room so the people working were very loud.

with the laundry and dryer

ice maker or laundry on the floor we stayed on

laundry facilities weren't working when we stayed

gave me room across from laundry room

quick and easy check in. love the on-site laundry and breakfast goes until 930!

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

reminded me 3 seperate times that the room was non smoking, which i knew when i booked the room

worst part is that it was supposed to be a non- smoking room and we had to sign a release saying we'd pay extra

easy access to parking

staff, cleanliness, updated look, on site laundry

let us know there would be no breakfast

small rooms, bar not open due to no available bartender. had to pay for breakfast.

very generous breakfast. excellent coffee.

the only thing was the restaurant was closed so no bar and no breakfast

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

the pool was not open

the pool was closed.

that we didn t have time to use the pool ha ha :)

pool was closed the days we visited

wish the pool was open later than 10:00!

the breakfast was delicious and included real eggs

the gym was also very clean

room was clean and comfortable. breakfast was great. location was good.

excellent hot breakfast, clean, comfortable bed, pleasant staff

location and surprised laundry use was free during pandemic.

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

the outside grill area the laundry the fact that it has a kitchenette in each room

the parking spaces were extremely close together, a lot of cars were out of the lines and made it

the continental breakfast was delicious specially the option of egg whites!

fully equipped large suite with kitchen and all utensils

good breakfast , nice room , helpful staff

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

another thing i know is all hotel by marriott are very clean and has good quality kitchen supplies and furniture

there isn't a laundry room.

good variety for breakfast

there was a cracker barrel in the parking lot that we could walk to

the breakfast was good

the room for my kids to swim after being in the car all day

room next to ice machine & laundry guy who smoked weed outside our room

hope you have self service laundry area.

was very clean and they allowed us to park our truck and trailer in the parking lot

everything was very clean and they allowed us to park our truck and trailer in the parking lot!

pet friendly and the staff is the best! clean and well maintained would stay again!!!

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

morning breakfast space was over crowded one morning we had a group of 4 children unattended by parents

parking lot had ample parking, breakfast was pretty good, room was nice and clean.

for shower also the tv kept not loading and the wifi sucked pool was absolutely freezing my kids wouldn't even

the breakfast was wonderful and the location was great for our weekend getaway

hotel has no laundry facility and on booking it stated that it did

we took the kids to speedway for breakfast sandwiches

very clean, friendly staff, parking and an exceptional breakfast option.

there seemed to be more guests than there was parking spaces available

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

charge way to much for pets and do not refund the deposit after checkout

breakfast was great and staff was awesome

price only two things i didn t like trash in room beside night stand and front desk said the pool would not

location, price, pool

though my stay was short and for how bout it was that day, i would've liked to have seen how the pool looked

attempt to use guest laundry services, only to find that the detergent machine was out of order

the pool wasn't open

the pool was not open.

pictures to prove it dirty filthy they don t clean it no clean linen bugs they advised a pool gym breakfast

they were friendly and accomadating for us and our pets. very clean and comfortable.

there were kids knocking on random doors at all hours of the night

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

i wish there were more options for breakfast.

parking is close and well lit and i witnessed multiple police parking lot patrols at different

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

the laundry room is a bit warm but was very appreciated a little expensive

laundry, spacious, great great breakfast

the wifi was intermittent

wifi worked. there was hot water.

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

breakfast was the only thing that we feel could have been improved

room was amazing! breakfast delicious! staff super friendly!

the kitchen waa convenient. the counter top was convenient.

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

easy to check in and check out. very clean and laundry is very easy...

good parking

truck got broken into in the parking lot fully under the security camera, whats the point ofnthe camera

parking is not adequate

the staff was very pleasant and the breakfast was good the bacon was my favorite

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

breakfast could of been free . the bar could of been open.

did not receive room service

clean and good facilities hot tub gym business center good breakfast

the size of the pool area / gym could be bigger

she efficiently checked us in while informing us of the hotel pet policy

the $75 pet fee was too steep

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

pricing, pet fee very high

clean, very large suite. comfortable beds, nice boxed breakfast.

the laundry room was out of order. i really needed that for the amount of time we stayed

couldn't use the pool.. but not the property fault

it was good. wifi a little slow and cleanliness was pretty good. staff was great

good parking clean and friendly staff. great breakfast!

the smell of marijuana in the hallway,by the pool and in the parking lot.

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds

of the pool

the bar and food area should stay open a bit longer

it was in a good spot and clean, nice fire pit and pool

on top of that the room, laundry, and even parking was perfect

didn't have laundry powder available to purchase for their laundry machines

nice hot breakfast and seating area

wifi was awful

plenty of parking, fast check in and checkout

bed was hard and the room was next to the laundry room, noisy!!

used the laundry

laundry room venting machine had thing in wrong slots still after three day being told

our room was directly across hall from laundry!!!

a bin for pet waste would be nice since a pet friendly hotel.

not enough people in housekeeping to get the laundry cleaned and back on the beds

the staff was very friendly and helpful. the food and drinks at the bar were delicious.

the staff was courteous and the pool was great

the pool and gym were well maintained and clean

we also were able to use the gym and the pool, they were both well maintained as well

breakfast was fast, tasty and plentiful though limited. good value!!!

breakfast was great! selection was perfect!

i told them i would be traveling with my two kids and even booked a room that was said to be big

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle

wifi issues renovation being done

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

is not a lot of parking and we found near by restaurant customers taking the parking spaces

the breakfast area was always clean and someone was there if you needed help

the property smelled a bit old and in need of painting the gym was much too small and the pool was closed due

parking.

everything was perfect the room the breakfast was okay the hotel was just nice and beautiful and over exceeded

breakfast good, parking okay though cramped for a big van, great location.

the breakfast was very good and the staff was so nice

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

the breakfast and breakfast staff was very welcoming

also love the fact that it had a laundry facility for the guests

reason we chose to stay was the pool

the smell in the room smells like a gym

pool was closed. no notice of such online or told at check in

other than that everything was wonderful and i had a late check out bc i was literally glued to their comfortable

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

everything including the pool and laundry room.

we could hear every door shut and the laundry room 4 rooms down the whole time

laundry roomcost a little to much.

staff very nice ...good location ....perfect fit laundry room big plus

we loved the spa, golf course, and the managers happy hour event

the location and hot breakfast bar were great and convenient

it was a nice atmosphere. kids loved it.

is a swimming pool

our room, the kitchen vents was outside very loud couldn't sleep.

laundry service, fitness center, snacks and drinks available 24/7

i wish the pool would have been heated. they had fun, but it was very cold.

the pet hair and odor caused an allergy/asthma attack for one of us - no one from the hotel would

breakfast can be better

the pool was kinda cold

laundry facilities

paying for laundry

loved the breakfast and it was good that they had laundry facilities

we wished we could stay longer to enjoy the amenities like the kitchen

and the drapes didn t close so the lights from the pool area also kept us from sleeping well

didn t have any plastic laundry bags

parking

separately, the website does not mention that the pool, gym, and breakfast are not available at the property

pool room was out of towels

were people and kids that blocked out many rooms on my floor and the constant slamming and banging on doors

i wished there was a quest laundry

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

a shouting match with one of the overnight desk clerks over parking

pool was closed for covid

was near lots of noisy areas such as the laundry room

loved the cleanliness, we didn t have to ask for towels or washcloths and the breakfast was

nice pool

i didn't like the way they did breakfast. they didn't have really anything a child would eat

oh and love the pool

rooms, guest laundry on site indoor pool,spa, and exercise room

gym is in awful conditions

they had little breakfast bags, great for kids. bedding was comfortable.

walls are really thin and you can here other s conversations and kids running down the hallway late at night

the rooms were nicely remodeled and staff was personable breakfast was good

we had to get a laundry person to assist us

the pool closes to early.

pool not heated and opened

no complimentary breakfast and pool closed

stay , and enjoyed the pool area

the laundry room could be a little bit cleaner but i am not complaining

they need a laundry room for every floor

put me next to equipment room and across from laundry when hotel was not

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

had a great time at this hotel, beautiful , clean with nice atmosphere good amenities, , clean pool,hot tub

i wish they had laundry services at the hotel.

run out of towels, small fridge, no on site laundry, no back up generator if power goes out.

i ve witnessed employees allow certain people to use laundry facilities which isn t allowed

no breakfast cause of virus and pool not open due to virus and no laundry facility's here

was abandoned stroller, chairs, laundry hampers and such in back parking lot and side lot a bunch of people

the laundry person had disappeared on her so i had to go get them which was fine

friendly staff. breakfast included. laundry available. we'll situated.

need outside seating in pet area

was well kept, had a great breakfast and i felt safe and comfortable in my room as a female solo traveller

low pet fee, close to destination

i loved the laundry room on the 7th floor

breakfast isn't included and neither is the laundry room

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

had to drive our wet clothes to a laundry mat to dry them

room was close to ice machine, elevator and laundry room

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

spotted just down from our room there was a laundry with washer and dryers large too

there was only 1 guest laundry facility in the whole building of 5 floors

location was great. room was clean. breakfast was good.

for hotels with a hot tub this one came up so i booked it only to find out it only had an outside pool

clean, pretty, easy parking, pretty good breakfast

shower water pressure and breakfast, needs improvement

very thin walls could hear the kids next door crying all night

had plenty of things to do like gym, hangout area around fire pit

there was no place to do your laundry

cleaning crew just throw all linens and dirty laundry outside of the rooms and stay there for hours

they don't have really anything for kids

great location kids enjoyed boardwalk paddle board food was great

the front desk staff, house keeping, and breakfast bar staff were amazing.

the pool was nice and clean the rooms was comfortable and clean i loved

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

also couldn't connect to the wifi despite entering the correct information

love the gym, the pool the bar the room, everything was excellent

pool was advertised as heated, it wasn t. limited breakfast and lunch selections

therefore, i am requesting that our laundry services at the hotel be provided free of charge

there is also a laundry room for guests staying long enough to need it

the channels were not strong wifi was very weak

very pet friendly exceptionally clean and convenient

my kids said the wifi was a bit slow, but i found that to be the case in charlotte in general

and i feel like there should be a coin machine and small laundry soap/fabric softener/bleaches vending with

staff were somewhat loud in my hallway since my room was next to the laundry room and upper floor customer was

greatly appreciated the early check in. lots of restaurants within walking distance.

booked a room here at the last minute while sitting in their parking lot

i booked property, i requested an early check in if at all possible

i don't like the way they don't have a laundry room.

the parking lot was very large and provided plenty of spaces to park my vehicle

great breakfast and i loved a 12 noon

the entrance to the parking lot

there was construction next door which impacted parking and not able to take individual creamer packages for

our room was right next to the laundry room so we heard washers and dryers a good bit

good location and glad to have laundry on site.

hotel has a fitness center and laundry available

better wifi

free parking and wifi, complementary coffee

guest laundry is available, but one of the machines was out of order

there was no where to sit in laundry room while waiting for machines to stop

needed laundry bag in room.

onsite laundry facility

it needs a fan in the laundry room! super hot in there when doing clothes.