laundry facilities and lots of hikers including us coming through

everything was lovely, except the wifi which was admittedly spotty. beautiful location.

nice breakfast and free parking during the stay

was when we checked in -our car reg wasn t taken so a couple of weeks later received a 100 parking fine

room was good for family of four people including 2 kids

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

love it as they let your pet stay and the staff are pleasant and lovely breakfast

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

loved the breakfast, loved the bar

large room with a spectacular view of the loch, plenty of parking and with a good restaurant

we also had a great time with the breakfast options and as a vegetarian i felt like i had lots to choose from

great for kids, kayaks and canoes available for hire and a short stroll from luss village

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

the laundry was returned damp and all my shirts had to re ironed before use.

love the gym

the facilities and staff were incredible, the setting was gorgeous and breakfast was great

the facilities (gym and spa) were great

great for kids

the evening staff and breakfast staff were equally helpful

parking on site, plenty of room

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold

we had to ask for these which were provided straight away, but the room service was a little disappointing

dirty/oily marks on the sheets - perhaps a problem with the laundry

laundry service

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

very noicy room due to laundry machines

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

location, professional staff, nice food, facilities like parking, bar, gym, swimming pool, steam room, jacuzzi

location, parking, pool, value..the village was great too..great staff.

residents bar and no room service despite the hotel website saying that this was available 24hrs a

shower was hard too work and very slow, room was small and noisy next to the laundry

wifi connection was patchy in the rooms but fine downstairs.

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

wifi in room 1

mattress was uncomfortable at one side and wifi wasn't good

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

great place for bikers to stay, with parking right at the front door

too short a stay, parking at times difficult even though fairly considerable parking grounds

comfy bed, clean rooms and breakfast was fine

very pleasant stay, excellent breakfast

guest laundry on site

i found out on this trip that i could do laundry which was a big bonus

position of room looked out over laundry collection. window catch broken/loose.

and since you offer laundry service a washing machine that doesn t take several hours to do one load

dinner was very good with good choices. no laundry facilities

rooms were clean smell of laundry powder from bedding smelt nice

close to the water and to some cafes and laundry for 6 pounds

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

would have liked to find some sort of laundry room / facility

do the laundry, but never mentioned they charge 6 for it

the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

parking wasn't super easy but you can find on street parking if you look for it.

nice bar restaurants with good pub food and a nice selection of beers

tv wifi etc was all good

from about 80 per night, and they re worth every penny, clean, warm, welcoming, and even pet-friendly, so

i was in the last room and because of the distance i kept dropping out of the wifi.

was good to have seperate room for kids. convenient location

i love this hotel as it is just off the main road with plenty of parking

was good to have seperate room for kids. convenient location

the food in the restaurant was very good and there's also kids menu available

the kids enjoyed the stag xmas lights on arrival outside the building

just the network for wifi in the room only negative thing to say

plenty of free car parking

really liked the spa and gym facilities

the room service food (from the nineteenth menu) was really very good

but disabled access was full of laundry bags

wifi coverage & locationof hotel

bar well equipped

good location, welcoming staff , great wifi at a decent price.

felt the cost of room service was really high would have liked to have breakfast in bed but it was too costly

had food in the lounge bar in the evening, fish and chips were excellent

meal in cristal restaurant was lovely as was breakfast and we also enjoyed the pool and gym area

the breakfast setting was superb. all staff were helpful and pleasant.

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a

the breakfast was really nice also the staff came across very well.nice quiet location

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

car parking

friendly staff. great food and service in the bar. awesome breakfast.

spa was closed haha but will be open now

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order

parking was tight but not a problem

the adjoining kitchen also appeared to be in general use

but our sweet host lighted the fireplace up and then it turned warm and

we enjoyed the breakfast in her kitchen were we could discuss with her and receiving a lot of interesting

melanie was a great and generous host, breakfast was delicious

wifi did nyt work, until i deliberately askel a staff member to boot the router

only thing is that the wifi didn't stretch to our room.

the service and food in the bar and restaurant were excellent

parking across the road by the loch is plentiful

rooms have some lovely quirky features and the bathroom was big enough for a round of golf

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

we liked the laundry service

lost wifi connection

charged 30 for an early check in considering the room is already clean and empty for us to use

early check in. arrived at 8am. to room around 1pm

adjacent to glasgow airport, and the 24/hr check in and late check out (12pm) made this a very comfortable and

no laundry facilities

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

on late flight

nice restaurant bar area to relax in

parking area ample and well lit

looked very plush and inviting on arrival and there was ample parking

breakfast excellent,cooked and presented well - have as little or as much as you want

property was lovely as we drove in with plenty of parking space

freshly prepared tasty breakfast

have been nice if public computers for the internet and laundry facilities had been available

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

pet hate of mine

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

fast wifi

good wifi

that dogs aren't allowed in the dining room, but given that we arrived with him and paid the pet surcharge i

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

had to sign in to the wifi every time i opened my computer or phone

most staff were helpful, early check

suitable parking, no lounge area that is family friendly, on-site dinning not great for kids