breakfast really good .staff very accommodating

room was a little tired although this was a pet room

in lamps and corners and drinks seemed a bit pricy, you wouldn't want to spend alot on the bar unless your my

of bar meals were on the expensive side for what they were

the beds were really comfy and the bar and restaurant lovely. the staff were great too.

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

noisy water feature outside apartment and no kitchen equipment so couldn't use the appliances.

kitchen could be better equipped, pans, cutlery, bottle opener etc, but it was fine for a one night

good location with free parking.

the period fireplace was full of dust and debris

reception and the outside door to room 12 unfortunately closely passes the parking space for the laundry collection

floor annexe side door means you walk past the kitchens and laundry area - the smell and decor are not always

it's a more traditional and smaller hotel so be weary that the room service finishes when the chef finishes

lots of car parking space

because there was not a free table for breakfast & we had to wait a while the staff provided a coffee whilst

pet friendly as i arrived with my new little puppy and the staff were all very helpful in arranging

king size bed was wonderful. breakfast was good. a walk in shower.... fantastic

large comfy room,very friendly staff,good quality breakfast.

great location, breakfast included, free wifi. great staff

been better, only because i had a dog, we like to sit at a table not on a high stool breakfast bar or comfy

comfortable bed and room - costly warm - all staff excellent - great bar / dining / breakfast facilities and

parking is spot on, you can park right outside of your room

made my grandkids welcome nothing to much trouble

breakfast was again very good with a wide range

good value for money. nice bed, wifi fine, nice bar. tv worked. big room. free breakfast.

there wasn t much available parking in the parking lot

i think it would be good if breakfast was included in the price even if this meant it cost more.

great location, beds are comfortable. a kitchenette with fridge.

that we got a kitchen and a bath

food and drinks in the bar are wonderful

thank you to her as it made the kids week being able to swim

staff, leisure facilities, room service was delicious, size of room

bar staff made me feel welcome as a single parent travelling with 2 children nothing was too

it was very friendly and pool and spa were absolutely spotless

swimming pool

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

twin room was a bit small for 2 adults would have paid for larger twin if it had been

good internet and free parking

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

plenty of safe parking & beautiful gardens

loved the hydro pool (however could open sooner then

i loved the free parking, spa access, super friendly staff, refurbished bar area and even the takeaway breakfast

lovely country setting, breakfast fantastic and facilities we re top draw.

no menus in rooms for room service

the gym is really well equipped and the swimming pool is lovely

i liked the room the pool and that there was plenty of parking

lovely hotel. clean and modern. great amenities and free parking

bar feels a bit clinical

pool still need booking and limited time

lovely place lovely grounds loads of parking staff great and friendly

clean, friendly staff, restaurant open until 9pm, loads of parking, easy wifi access very comfortable and at a

wifi poor in room but ok in lobby

spacious - great layout - great parking and access

had a perfect stay, leanne helped us finding a pet friendly room on the ground floor, and offered us a comfy

great reception, bar area

general manager made me feel at home and helped with a laundry issue

stifling hot 30 degrees inside and 15 outside, presumably sat over a laundry or shop

all the trimmings and value for money that surpassed expectations, great on site car parking but, wifi connectivity

i came down late for breakfast (8

lovely breakfast special thank you to lauren in bar

was a hickup with the wifi but the staff apologised and worked to bring in tech staff to sort it out

lovely steak pie lovely clean rooms lovely hospitality good value breakfast

nothing really part from kids

staff in the bar and over breakfast were very helpful and pleasant, will be using again if i'm in the

room was comfortable and big for my kids to play in while either waiting to go for food or before bed

lots of parking friendly helpful staff, welcoming room very clean

a grab bar in shower area

room service - was spot on

there was a tv, wifi and tea and coffee

full marks, incidentally, on having several very good ev

plus didn't sleep very well as we were next to the laundry room and it there was a constant rumbling sound

everything the bed was comfy the room was very nice has wifi and a fair price have been 3 times now and has been

the hotel has a great restaurant and bar and the breakfast is very reasonable

staff very friendly, we had our meal in the bar which was lovely, and the whole experience was very

com offers offering a free upgrade and late check out till 11am

good value with good breakfast, would stay again

location, free parking, free and good wifi - good sized rooms but its the friendly helpful staff that make this

the bar was nice and friendly and the drinks were not expensive

only thing that i found annoying no one serving at the bar permanently you had to keep going to

near lots of pubs food and short walk to town and free parking spacious room with free wifi bar had pool table

and unprofessional,only one lift (had to use stairs due to staff using public lift to take dirty laundry away

we could not find anything. apart from the bar prices 4.75 for a can of guinness. really!!

great that breakfast served from 6

location, managed to get early check in very quick and efficient service.

kids beds not very comfy

and very clean rooms, great location, welcoming and friendly staff, wonderful bar and facilities

things are good coming again in june and august small suggestion breakfast plates for cooked breakfast could be

room service amazing

bar relaxing

room service was second to none, as was the breakfast

dirty laundry left in the room by previous guest so room obviously not cleaned thoroughly

management advised there had been issues with the laundry

staff were very friendly , the breakfast was amazing and the hotel is beautiful

staircase, perfect location for town centre, good selection of cooked breakfast options, on-site spa (but needs

the bar and restaurant opening times were unclear with no signage

no laundry service offered no fitness room coffee at breakfast was horrible

detachable shower head - little kids can't shower, or can't just body wash without wetting hair; limited hotel

only had breakfast so don't know about dinner or room service but if breakfast was anything to go by i'm sure

party was going on so a few people were a bit the worse for wear which can be a bit scary for any kids

car park less than 5 mins away, easy check in and check out, spacious rooms, good service, good wifi, clean room

friendly and helpful staff. parking laundry, cleaning service

it lacked both speed and wifi range in my room (room 12) and streaming from netflix/nowtv was

recent ongoing improvements to the facilities increased restaurant offer and room service added

good location, parking and nice breakfast

cleanliness and friendly staff. good facilities in the room. close to the event and good parking

waited well over an hour for room service

to hotel late evening to find there was no parking space available

we were allowed to eat our takeaway in the bar area, he put music on

the room was very spacious - more so than i imagined, the bed was incredibly comfortable, the wifi was easy to

adequate parking and the food was brilliant

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

very comfy beds free late check out option on site gym and pool nice

no nighttime menu as kitchen was being cleaned

you order room service it is an extra 6 pounds to bring to your room just think that is a bit

the pool, sauna, steam room and gym make the weekend very enjoyable

would have preferred two single beds for our kids instead of a double sofa bed

the pizza food deal was perfect for the kids and staff were very pleasant

reception staff top notch bar staff superb breakfast staff excellent room was very nice

wifi very good

no kids menu on display

laundry extractor in room, which was fixed quickly after i called

wifi wasn't good

swimming pool, gym, sauna and steam room is all inclusive making the experience whole lot better

the room was comfortable and quiet, good gym and spa facilities and the staff were pleasant

complaints, just think the bar should have a more private area as opposed to being so open to the lobby

room was next to the laundry which was noisy at times.

free wifi is a basic human right. charging for it is very last century.

comfortable food was good friendly staff nice breakfast

no free wifi it didn t work

staff were so helpful food was great too the gym and leisure facilities were great

sounded like a laundry machine running all night

given how up to date the gym is, and how updated the rest of the hotel is the tv falls behind

and the area should be shut off which it wasn t the food was ok but was very expensive for room service and

room was lovely, hotel felt cosy, location was good, breakfast was delicious and staff were amazing

the added on car park and the added on breakfast.

room service would have been useful but very helpful staff showed me where to get a pizza and other

no room service menu. room small. no bottle water

no bar, no restaurant, no checkout and poor wifi

nothing, although more parking would better i was lucky, my colleague had to park elsewhere

room was excellent, clean, safe, good a/c, free wifi, tea/coffee & biscuits complimentary.

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

wifi instructions or book in the room bar area lots of swearing and shouting room outside on to a

parking

no wifi

don t have wifi in the roma

room was clean and present air conditioning a must on the week i was there, the breakfast was first class and

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

company that collected the laundry at 5

allowed an unscheduled early check in despite being extremely busy with a group function that was about to

could do with aircon in the rooms but did have a fan. bar could have better wine selection.

staff were really lovely nothing was too much trouble and my rooms were ready for a early check in as requested

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

the bar was great and the chap behind the bar very polite and friendly

wifi worked perfectly

24-hour room service or free champagne

wifi was not stable

gym available and easy

have stayed here a few times now, rooms are clean, there is lots of parking and staff are polite

the room.had everything i needed, it had a restaurant with a bar and it even had a gym.

at the reception who served us at the bar later in the evening was super polite and friendly

the small gym was good for a quick workout

great room. friendly staff. ample bar and restaurant facilities.

good food - i had room service and there was extensive menu

beds were really comfortable breakfast was lovely atmosphere was great staff were lovely

location parking helpful staff

we had to go up to the bar to order food and drinks, and for the price of the food it would have been nice to

it was right over the front entrance by the laundry cupboard

there is a room service menu but we did not order to review that

very comfortable bed, easy parking

enjoyed my stay here, it had everything i needed including great pool, sauna, bar and restaurant

used the swimming pool which was great

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the facilities. the gym and pool

response from room service

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

the kitchen was really busy as a result and so there was then a massive wait for room service - took 45 minutes

had a fantastic stay the kids really enjoyed the park

mini-golf, play room, treasure hunt, etc

family room was a decent size, breakfast was good and it was good value for money.

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

laundry pick up restricted to 3 days per week not the five days advertised

very cheap for 2 adults and 2 kids with breakfast included

buffet breakfast and free wifi