it was right over the front entrance by the laundry cupboard

easy parking and great breakfast. loved having use of the pool and sauna.

keiley on reception was extremely helpful so was tom and the bar staff they should be commended

free parking and wifi, pool and jacuzzi

room was spacious and clean

the small gym was good for a quick workout

friendly and helpful staff easy parking nicely decorated room and good bed/linen

wifi was not great

the reception and bar area were welcoming and well set out

we didn't experience any issues with the wifi

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

rooms extremely comfortable, bar area spacious, parking was simple and ample

being a pet friendly hotel was of great importance to us, so thank you

safe and secure parking which was very important as we have an 80+ year old car

as an added bonus the hotel has great car freindly parking which gave us no concerns to leave our porsche in

laundry extractor in room, which was fixed quickly after i called

the wifi was not good but everything else was perfect. no complaints.

the sauna, gym and pool were great and breakfast was splendid

staff as usual helpful and polite. early check in and late check out.

good meal, relaxing, modern bar area

sounded like a laundry machine running all night

and the area should be shut off which it wasn t the food was ok but was very expensive for room service and

had room service which was hot, prompt & exactly as ordered

given how up to date the gym is, and how updated the rest of the hotel is the tv falls behind

the added on car park and the added on breakfast.

staff were very friendly and helpful i was travelling on my own with 2kids and they made sure had everything i

really good breakfast ,best croissants ever

bar good, i enjoyed the pizza in the restaurant

then for around another 3/4 hours after this rude awakening they used foul language and there kids were crying

pet charges 25 per night! parking charges 10 per night! extortionate

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

wifi kept dropping out

everything worked well in the room, including wifi

perfect for the airport, had room service food very good

the kids had a 3 course meal for 13 they had soup (full adult size) chicken strips and corn or chips

room was next to the laundry which was noisy at times.

the pool nice and clean , best part was the breakfast , my son said it should be a 5

no wifi except if you paid 12 ish for it - not a good thing in this modern age!!

free wifi is a basic human right. charging for it is very last century.

late check out time 12 instead of 10 so could enjoy more the nite before and breakfast open till 11

friendly and helpful staff. parking laundry, cleaning service

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to

so helpful especially when travelling with two young kids

the wifi kept dropping

nice quiet location. close to town. free parking. only one storey high

lovely bar and staff and huge bonus was the excellent breakfast which was better than any of the big

dated interior, wifi is hit and miss, wallpaper coming off the walls, an old pint left on the bar for the entire

the place was clean and tidy and had loads of private parking

also being able to pay for parking and leaving the car there was

had to move rooms as the wifi in our original room didn t work at all

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

good internet and free parking

twin room was a bit small for 2 adults would have paid for larger twin if it had been

plenty of safe parking & beautiful gardens

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

we were able to stay and chat in bar after checking out

no wifi

size of room attitude of staff. ease of access, ample car parking. location in ruddington.

great breakfast and option for late check out.

no disabled parking. parking in general limited.

the bin and laundry area that is overlooked by many rooms could be covered.

there was no laundry on site for guest to use.

wifi isnt that great for when it comes to trying to watch netflix on the tvs

there was only one towel in the room so had to call room service for another one

lounge and bar area very pleasant

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

room backed onto the laundry room which was noisy

cashless and had to pay via card for laundry

i think the wifi connection was reasonable too, which is good as i was on 5th floor

room size beds comfy bar and nice layout

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

very good location, clean, gym and good value for money

it could offer room service, however i do understand the staffing and issues, this creates.

they were warm and the staff loved my kids so much that they got a big box of toys and teddies.

excellent place to stay, convenient parking and enjoyed our breakfast. friendly staff

fantastic breakfast and great staff

there wasn t much available parking in the parking lot

great location and parking included

nice facilities, a small kitchen area and great bathroom with small bath and separate shower

faced this experience at previous day of my check out, laundry was not returned on time

we loved the large room and the grand bar area. the hotel has lovely details like stained glass.

bar and restaurant staff were always available and amazing

breakfast is good my kids loved it.

room service meal was very good

would have liked if there was a laundry service.

laundry is missing

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

and i had hoped that their would be laundry service as well and there wasn't

location, cleanliness and good wifi

no laundry provided

laundry facilities

fantastic helpful staff, big spacious room,free parking and great location.

really appreciated little touches like the kids toiletries left out in the bathroom (which was immaculate)

room service menu a bit too fancy, would have liked to be able to order bar type food.

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

the room was spacious and clean, the wifi was fast, and the staff were extremely nice.

didn t have breakfast but particularly loved the design of the bedroom and bathroom and the bed and pillows

breakfast was superb, so many choices

it s not even a damage deposit it s in case you want to spend anything at the bar or room

the bed and less noise in the morning from laundry lorry and other guests banging door's

to find next door to the football ground , parking on the grounds , a nice and easy steady 20 min walk to the

friendly staff, parking, reasonable breakfast, clean rooms

breakfast could use some more options specially for kids

parking, location, staff etc.

no laundry service..

no laundry facilities available however excellent value for money.

shared a twin room on the lower floor and it must have been directly below or very near the laundry room

if any of use had a pet hair allergy we would have been done for

availability of ev charger

the wifi was unavailable

wifi was brilliant with no issues and i liked the code access to be able to get in and out of the

- there is no room service so you don t get fresh towels or sheets during your stay - i stayed for 5 nights

parking and links in to city centre and trent bridge as we were staying for the cricket

good location with available parking good size room and good bathtub microwave available

got to be down to the member of staff that fitted them, surely that should have gone back to the laundry and a

gym was very basic and no laundry facilities. we stayed for a week.

room, honeymoon petals, breakfast, cleanliness

gym was filthy, broken and like it had been abandoned years ago - everything was dusty and sticky

friendly reception staff/ bar staff and restaurant staff

friendly staff, nice bar, decent food, particularly breakfast, good wifi

no menu in my room for room service - shock horror

the wifi could not be connected to

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

wifi and tv didn't work. could do with redecorating

if i am staying for more than 2 days, i'll love to do my laundry

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

efficient staff, breakfast amazing they even had masala omelette & masala tea & somosas loved the bar area lovely

clean, large family room, bed very comfortable and the breakfast was delicious

very good choice at breakfast. pool warm and good size with kids.

laundry not provided

room was very noisy throughout the night, especially as it was situated above their laundry loading bay

first room i was put in i could not get connected to the hotels wifi

great location with ev charging points

free parking, free wifi and a beautiful building

i got the impression my room service staff did not want to bring up the tray but given the lift was out of

breakfast was also excellent

breakfast and hydro pool

spa relaxation

the poor wifi connection

in rooms noise from laundry room and extractor fans breakfast was a bit chaotic with limited

the restaurant served lovely food and room service was available

great pool and gym. comfy room, lovely staff. great place to stay.

noisy kids running around one evening - but it was school holidays.

parking, bike storage and early breakfast for outlaw triathlon

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

hotel lovely, staff good and spa a joy

easy to stay at, pet friendly,

had an issue with some dirty laundry from previous guest being in the room

kids running crazy

to find and ample parking

everything else was really good i didnt use the free wifi so could not comment on that, however i was given a

gym needed to be booked in advance but we weren't told this when we checked in so missed out

room wasnt ready on arrival due to laundry issue

comfy bed, great location,staff were all really friendly especially luka and shevan behind the bar really

seating in bar area black leather needs reupholstered fall to floor when you sit

the gym is lacking a variety of machines and heavier weights.

noisy kids next door, but it was understandable as kids are not easy to control sometimes

marks on our bottom sheet from the laundry that should have been noticed and not put on the bed

reckon it's great that parents can bring their dogs, as that could be a blocker to visiting their kids at uni

really comfy beds, gym facilities and nice

as it backs on to a communal park weekend morning can be noisy as sporting events are held for kids and their

gym was under stocked

the bar was well stocked with good draught beers and lager

rooms, setting, bar all really

location with a couple of lovely golf courses (one was under maintenance when we visited)

great hotel and lovely setting in the golf course

wasn t there to play golf but if you are a golf lover this place looked great

he came to my room, confirmed hearing the noise, but said there was no laundry on that floor and suggested it

nice room on 11th floor, but next to laundry cupboard which was made a bit of a low noise, although this was

only downside were the prices on the menu and we were charged for room service even though we ordered and

full of kids no adults on the floor we was on so in and out of each others rooms banging doors plus playing

on my second day, i also used their gym

there is plenty of space for parking in an enclosed area (locked at night)

secure parking. very clean. lovely views. beautiful gardens helpful staff

the staff even made sure he could sit in the bar with us and organised a special table in the green room so he

ample secure parking and in walking distance of the town

didn't really see much of the rest of the hotel as it was just a quick stop over but grounds and bar seemed nice

i was particularly impressed by being allowed to store my push bike in the laundry room over night, although,

gym was less equipped than i thought corridors noisy when people returned back to rooms and in the

was there a gym available - i didn’t get a chance to check

i loved that there was room service till 9

the room facilities were fantastic and room service was prompt and kind

robe provided and when we asked for another we were told that they had not yet come back from the laundry

saturday morning, when i asked what the noise was the next day, i was advised that it was their laundry servicers

bar and breakfast, plus the staff in the bar were great

the bar in the hotel is has a really nice atmosphere well, and the staff were very helpful in letting

the room service breakfast was delicious and arrived quickly

to get in shower,but not a problem only there 2 nights,but always laundry trollies in corridor

good value breakfast - room service

wifi and warmth

view from our room and the sound from the roof fans above kitchen but as we only stayed 1 night it wasn't much

clean room & quick room service