110v outlet in lower parking lot for ev charging - trickle charge but better than nothing

clean , great location , breakfast included . great value.

clean easy parking comfortable safe nice breakfast

great breakfast choices

clean, friendly, fast check-in and out, nice coffee bar and breakfast

i didn t feel safe using any of the hotel s facilities after that and had planned to use the gym every day

breakfast selection was awesome although they ran out of eggs at 8:30am the blueberry waffles were

the wifi was down and the pool was closed but was not that big of a deal to us.

in and out of the parking lot was very convenient

com also implied there was a tub spa in the room, there was not

location was a 10 breakfast was an 8

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

time here, stay every year fort a charity golf outing

are repeat customer as a group come out to hamilton to play golf and this is only place we stay

year we have stayed here for a golf outing nearby

did have drinks at the bar in the evening and very good

the bed was not comfortable at all and the pool needed cleaned.

bed wasn't too comfortable and there was no guest laundry on my floor.

wifi was not available and the hotel indicated that this was due to hurricane irma (understandable)

the pool was very relaxing and cool the hot tub was clean

there was kids in the pool and hot tub

great breakfast, great fitness center

pool and close to wedding i was attending.

breakfast cleanliness kindness

no hot tub or pool

friendly and helpful staff, convenient location, easy parking, nice sitting area in guest room with couch/coffee

breakfast was very good, nice selections and fresh

good location and helpful staff! wry convenient laundry!

only had one washer and one dryer for guest laundry for the whole hotel.

friendly staff , rooms were clean , awesome breakfast

we had a big room and parking was easy

great breakfast good

especially loved the full size refrigerator in room and kitchen area

from the kitchen utensils down to dishsoap and dish drainer, pots and pans, silverware, cups plates, coffee

breakfast was good. lots of options. comfy beds. suite included a lot of extras. lots of room.

being a modified breakfast, there were enough choices

also, heated treated nice big pool

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they do have vending machines that work, ice, and a laundry area

parking

parking was a little crowded

breakfast was mediocre and they didn't have change for a 20$ bill had to get a roll of quarters

friendly serviceclean room good breakfast

i could travel with my pets and know that they were safe with me at night

the ladies who ran the breakfast

everything was awesome! breakfast was great. pool was perfect

i did not like the breakfast. it can be better.

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

breakfast was fresh and different each morning

gym and pool areas were available but no frills.

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

indoor pool looked great (didn't get to go

didn't notify me online or at the desk that the pool wasn't available

early check in the associate who printed a few things from her computer for me

that are usually included in other hotel packages are not, such as breakfast (extra charge) and wifi (password

didn't offer room service or meals during the weekend, only a breakfast up front in the lobby

the wifi needs to be better

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

pool was closed for whatever reason and the laundry facility was closed as well

like the updates, more modern rooms, pool, laundry and exercise space

laundry room was completely out of service

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

it was clean, roomy, comfortable, staff was helpful the breakfast was very good.

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

indoor pool and breakfast were nice

the breakfast was great and the pool also was great as a family of 4

room, comfortable beds, courteous staff, and easy access to elevator and parking, great breakfast

the breakfast bar was fantastic

nice staff throughout and also liked the pool and gym

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

come check in they were all closed and room service was only every 3 days

didn't take advantage of breakfast. location was very good for us.

the parking lot is spacious

very clean, friendly staff convenient location, free parking.

laundry on sight only a dollar wash and a dollar to dry very friendly staff

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the price of the hotel and the laundry room.

the staffs searched through the laundry, found it and returned

the fitness room and the laundry room

my kids enjoyed the free pool table in the lobby.

drinks at the bar were way too expensive. especially for bottom shelf alcohol

the bar food/drinks were also pretty yummy

staff was very helpful, especially african american female working at the bar in the evening!

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

i noticed the gym had a very strong rubber smell which was unfortunate

the breakfast for both days were not to my liking.

breakfast. we got there at 9. another empty. no cups. placed trashed.

very clean great breakfast

the rooftop bar has a fun vibe with wonderful bartenders

kitchen was down for breakfast

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

had a gorgeous rooftop bar with some great music and hospitable bar staff

good free wifi

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

you could hear kids yelling and traffic outside all night long.

the room was spacious, the gym was nice

30in the morning, the desk reception were very nice, i did not see the gym, nice clean hotel was very impressed

laundry facility on-site was awesome

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry machines could use a little clean up

just a tad noisy with the kids next door.

beds were comfy, the kids enjoyed the pool

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the gym was really nice actually

there was a charge for wifi

the pool and the bed the bathroom was nice the rooms smiled all new and the staff was great

the pool was a little small but still nice

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

limited breakfast

quickly breakfast was replenished with the amount of guests eating

parking was a little tight as the place was booked

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the breakfast.

bathroom laundry items (towels, cloths, etc

the pool & whirlpool was relaxing

the breakfast, gym, and pool were great!

the hotel or our stay, but full-size trash cans in the rooms would be helpful, especially with a kitchen in the

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.

the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

pool a little small but fun. wifi didn't work well in our room.

my kids would have preferred it to be deeper

the pool was out of order

we spent a lot of time in the pool, which was great, and used the laundry as well

seemed to be no room service as our room wasn t serviced during our stay which was disappointing

the hotel was just listed as pet friendly

my kids loved the ping pong table outside

breakfast and the bed on the pullout couch. it was old dirty and thin

the price at the laundry very

my four kids were devastated

breakfast was very good

good location. friendly staff. good breakfast.

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

overly scented softener used in laundry

breakfast was phenomenal!

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40 (very

excellent breakfast

very slow & unsecured wifi.

they don't have the laundry

the wifi was very spoty,and no cell reception in the building

i loved the room , the staff was friendly, and the drinks at the bar were strong

they closed the kitchen without notice on one evening and also stopped room service

were replacing the wifi so there was none the whole time i was there

the gym did not have any barbells. only dumbbells and two benches.

stay at this property a lot and the location and breakfast are the most compelling reasons for my choice

parking lot felt safe and secure

i wasn't able to utilize the facilities (pool, gym) due to my schedule

the pool and gym was closed

very. lean and comfortable. laundry was a bonus.

pool and the extra area downstairs with pool table and tvs

rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

the room had a kitchen to cook n a nice refrigerator to keep everything cool

rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

loved your kitchen

hotel was pet friendly but there was nowhere within close proximity to walk your dog

our favorite staff member was the gentleman working at the social hour and breakfast

room was great. liked having the kitchen.

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well

was good, and it did have laundry somewhere within the building

depressing, floors with the laundry were trashed and almost scary

everything from the rooms to breakfast. they always do a great job.

also couldn't get wifi to work

very clean, great breakfast and the staff was polite and courteous!

expected the hotel to have laundry service

a great bar & restaurant located inside

loved that had a spa and bar. beds were so comfortable. loved the nice big bathroom

the hotel gym had a variety of equipment

withe a weekend away from kids, a girl just wants to take a hot bath

we did get a fan from laundry

there was no laundry bag

only complaint is the renovation, so the bar was a makeshift bar on a different level

my kids and i used the baby’s shampoo we brought

bed was too small. no gym. no restaurant

indoor pool was very nice for our kids

i liked the bar area also

i loved that jack casino ran a shuttle to and from the hotel

for our family - room was clean and comfortable, kids loved the pool

the breakfast buffet was excellent.

wifi wasnt the greatest either, it kept skipping every few minutes

the pool was closed at the time of our visit. our kids were very disappointed.

opted for the bigger room as we had 3 adults and 2 small kids

the hotel fitness center is actually a snap fitness gym and has phenomenal equipment

historic hotel in a great location, walk to everything or take the street car, awesome gym

had to ask for house keeping no laundry facilities

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

charged for parking for guest and charged breakfast

wifi should be free in the rooms.

wifi is not included.

covid has the restaurant and bar closed, so we improvised with byob and ordered takeout.

wifi was solid

have to pay for wifi 13$ or 15$ a little bit more incentive for $300

laundry room is small, only one washer and dryer.

everything else. especially the kitchen.

were obvious signs of a pet in the room we stayed in

good bar food and breakfast

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff

the room didn t have trash bags in the cans or extra bags for dirty laundry.

after being treated so politely and wonderful we were even given free drinks at the rooftop bar as an anniversary

location, clean room, hotel bar and music was good

breakfast was a little weird

also they are a pet friendly hotel

room, large and loved the fireplace

also there isn't an elevator that's particularly convenient to get to from the parking lot

first time confusing about parking

rooms with fridge, hidden tv, fireplace, and great shower

no room service.

the breakfast area was clean and all the food was delicious

wish there was a hot tub with the pool. only complaint i have.

it was a huge inconvenience as we were tired from travel and i had my kids with me

kids were disappointed

breakfast was good bed was comfortable hotel convenient and clean

have a laundry service

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

adults should get to stay in pool and hot tub till midnight and kids be out by

the breakfast was great as well as the staff we enjoy the food as well as the staff

standard hotel room, small pool great for kids, restaurant in hotel for breakfast, good rate, helpful staff

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

very pet friendly staff

wifi was not free - had to have hilton honors for it to be free - not good

getting into the hotel parking lot