big parking staff was nice and kind to help you

son didn't enjoy the kids pizza at dinner - small chicago town style

in kids room didn t work, some of the plug sockets were a little dodgy

never had breakfast hotel was great and lewis behind the bar was amazing

we wanted to order room service but it was 5 per person to get the food to the room

good range of facilities in house laundry

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

of chemicals near laundry room, but that's actually reassuring

facilities for kids, balcony in room, view, everything.

the bed mattress was a little springy -pool and spa was very crowded with children and families

for no reason poorly trained staff hygiene basic minimal, blood stain on laundry and underwear still leftover

add to this the friendly staff and plentiful car parking, what more could you ask for

everything, the staff, the food, service, comfortable room, ease of parking and cleanliness.

parking, easy check in, very clean room, lovely service from the staff

wifi not working at all

wifi, big screen smart tv,

wasn t provided wifi information, found out this is due to it being non existent

setting, attention to detail, ev chargers, staff, decor, food was amazing

room service

wifi connection was very bad

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

the owner was very pleasant and welcoming bed was okay free wifi was good

wifi connection on top floor is poor

no signal unless hooked into the wifi which there is free access too

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

noisy droning from fans or laundry in my room

no laundry machines. no ice machines.

lack of laundry facilities

breakfast was great and the close proximity of the tram is ideal to explore the city.

breakfast, so very disappointing

the dinner and breakfast were of the highest quality and standard

fingal is a great experience all round and breakfast is worth a mention to

no spa or swimming pool

an industrial noise like a laundry or something similar

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

we were offered free round on second occasion and free laundry on first occasion - might have been better to

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

my kids loved it and i did too

no significant quibbles with any aspect of the hotel, bar or restaurant.

very responsive to any question, comfortable beds and great room service menu

the hotel wifi was a bit hit and miss and ee coverage inside is not good

it from the beginning: the really nice and helpful staff, the lovely room with all you need, the bar and the

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

laundry service

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

sudterrain room right in front of laundry packing area. a bit lacking in privacy

food and bar was outstanding; the room was elegant and the facilities were perfect

spa was okay was very out dated and still a tad dirty

bathroom with spa bath decoration breakfast

room service was exceptional and helpful

also an hour spa pass was included in the stay, but spa was very busy could not get into the sauna

for stuff like laundry

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

was noisy at front of hotel - designated a family room it would have been really hard to get kids to sleep with

an overnight stay to take the kids to see matilda

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

it would have been nice to have a laundry room to be able to wash clothes.

it very noisey from 6am,laundry getting delivered right under our window

laundry service was efficient and reasonably priced

no laundry facility and valet laundry pricing is outrageous

and next to the cleaners laundry room

arrival, there was some old laundry left on the top shelf next to the safe

assistance with bags put us in the basement next to the laundry room so we heard wash running all night

laundry service

think drinks came from bar downstairs but just thought they'd be available at

24 hour room service for food and drinks an exceptional extra

very poor wifi connection

we got room service & the food was lovely too

difficult to get them to connect and stay connected throughout the stay, this may be due to poor wifi connection

room service was fantastic with delicious food

however, we also used their laundry service and they lost our laundry

must have been near the laundry because i heard the alarm every time the dryer or washer finished

late check out time of 12pm

room service would be a plus, the phone in the room has a little light that will stay on the whole

the room that had a very noisy air-con or pipes (not sure) and the other room had issues with wifi but the staff

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

room was very close to the laundry facilities which made our room and surrounding corridor very hot

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

full sized laundry

laundry wasn't open for the period i was there

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

is no laundry room, although it may miswrite on booking

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

quick and excellent laundry service

wifi

basement apartment was excellent - a huge room with sitting area and well equipped kitchen diner

tons of space in the kitchen and dining/living area

the art everywhere is gorgeous, the bar has a great vibe, and tony the whisky guy is full of amazing knowledge

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

no self laundry.

but he was super helpful and kind both mornings with sorting out high chairs etc for my kids

we enjoyed drinks there on both nights (we also enjoyed the discount applied for not using the laundry service

that was way better) - our room looked out over back alley with boxes/trolleys of something - laundry

room service took a fair bit of time to arrive and cost of stay is a little high compared to

were great with an early check in and taxi booked for me with no fuss

room service is not 24hrs

one other thing that i came across for the first time at 5* hotel was having to pay for the laundry bag

and often got the orders slightly wrong -receptionists are very friendly and responsive -laundry service is good

the gym is fabulous and the rooms were very comfortable

good gym facilities

great facilities esp the gym equipment

would have liked laundry machines

no iron in room. have to go to a laundry room . basic for the price.

laundry offer was very expensive.

service charge on food order at bar

the style is beautiful, the breakfast outstanding

centrally located , validated parking, excellent facilities, great to have access to a laundry

laundry across the hallway

there is also a free laundry service if needed which is handy if you need to wash your clothes

was great to have a laundry room to use for free as a guest but oof, that needed a good clean which we did with

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd

no laundry sunday.

a little noisy - room must have been next to the laundry or kitchen area or something.

amazing breakfast great central location friendly welcome spacious room

drinks deliver as room service could have been chilled.

gym tools could be improved

no laundry, no tooth paste,

desk staff, cold rooms, same breakfast every day for two weeks, frequent dirty & damp towels from laundry

the kitchen closes at 9 pm

i n the morning there was a strong smell of bacon coming up from the kitchen

great hotel for family with kids. room was very functional

absolutely loved the hotel, the food, the service, the rooms, the ghd hairdryers, the gym

the basement gym (the smell was unpleasant) unfortunate as it was an amazing space.

we had the best sleep, heading back to the spence for a great breakfast

the spa was very small

rooftop bar accessible only for members and hotel guests, very exclusive and with a great view of the city

excellent location, minutes from prince's street but nevertheless quiet. wifi was great.

the bar area is very cosy

bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet

love the decor and the staff friendliness, love the front bar area

room was big, bed was so comfortable, the mini bar in the room was handy and topped up whilst we was out, the

free room service is a night touch and the staff were lovely

location is perfect right in heart of city, room are beautiful and quirky, bar is cool.

room service and food. very kind staff.

centrally located, great rooms, lovely food a nice bar area and very helpful staff

an early check in at time of booking as we were going to a wedding at 1pm

i also liked the laundry service and the nice touches of a kettle with tea, coffee and cookies

they used a laundry service so we were able to do laundry

room on lower ground floor, nest to office &laundry

laundry service

was given a room which was in the basement, right next to the laundry room and staff room was right next door

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

laundry service was not possible because of miscommunication

i even got a room with bath tube as requested (swimming pool was closed for maintenance)

the hotel is very stylish and has great general and spa facilities

the spa/gym/pool was a brilliant experience

were very friendly even got checking in early which was great , no laundry cleaning everyday due to covid 19

dod assisted me with my laundry which was so appreciated

friendly staff, very lovely room, comfy bed, fast reliable wifi

room service and food are excellent

very good location and the breakfast was perfect

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly -

covid had caused a pre poking policy for everything from the gym to the pool, the gym was constantly booked out

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the

a sitting / lounge area would be beneficial. sitting in bar area does not have the comfy effect

children aren't allowed in the bar but allowed around the corner in the same area

in the morning was not impressed to have to step over laundry outside the room door

laundry service extremely expensive.

i had to walk over and around the dirty laundry that was thrown on the landing by the room staff

price that hotels charge for laundry services

parking was a ten minute walk away & there was no restaurant to eat in only room service.

also no faffing about with passwords for the wifi it connected with ease and was fast

decor was amazing and each area very different staff super friendly and helpful amazing breakfast

we enjoyed the location, the restaurant, bar and common spaces

we got room service for breakfast was really good

wifi proved slow on numerous occasions

some laundry was lost

good, breakfast fantastic staff lovely room has everything you need only downside was the damp laundry smell in

the room service was on-point and the food was better than standard with a lot of options

but at least there was room service available

the wifi was the pits!

cost of having laundry done

express service on ironing a couple of shirts but it didn t happen - shirts delivered at normal laundry time

2) i had issues with collecting a laundry 3 times

laundry service is not good, small rooms, weak shower

- nothing was too much trouble - made a birthday celebration special - lovely room - perfect breakfast thank

our bed was uncomfortable / felt like it was lop sided and mattress needed replacing i also add laundry done

there was a constant rumble from the kitchen extractor which made it hard to sleep

the hotel itself is beautiful with views from the bar of the castle, stunning in the evening, and my room was

i am a croissant snob, and the croissants at breakfast were delicious

tables in bar awkward height compared to seating

hairdryer didn t work and the kitchen door alarm was faulty, making an annoying beep all through breakfast

also the room service was 24/7 which was fantastic

it would be nice to have gf biscuits in rooms, and as pastry choice at breakfast

room service was also very responsive

24 hour bar for residents

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

couldn't get wifi for the first 4 hours after arriving but was ok after that.

wifi was not working at all during our stay so we were using our own 4g network

unfortunately the wifi didn t work.

noisy back-yard activities at 7am, moving bins, laundry etc

it would have been nice to have laundry option at the hotel.

however we were quite disappointed when a member of staff pushing a laundry trolley came along as the lift

our package included dressing robes which we repeatedly asked for and were told they were in the laundry and

more suitcase racks, no laundry facilities.

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

the cleaners left a pile of dirty laundry outside our room, this had to be addressed a couple of times after

corridor area stacked with laundry

wasn t the best and lumpy pillows and the room was right next to where the laundry yaws picked up early in

laundry service was excellent

when coming out of it to find our room and it smelt bad - it was used to transport rubbish and laundry which

problem was noise in our room which affected my sleep, it sounded like we were above the laundry room

it was a bit noisy as it was across from the cleaners'/laundry room and also close to the bridge (outside)

us for being in the lift with our suitcases when he had been waiting for it for a while with the laundry trolley

room was nice and clean, turned down daily (if you like) and offered additional services such as laundry and

hoping that there was on site laundry

out how to do it ourselves after telling her we had tried that (5) the outrageous charge for the laundry

laundry facilities would be good for guests to do own laundry.

the breakfast was superb

the staff were fantastic and organised your laundry for you. walking distance to everything.

advertising,no bar no laundry

wifi wasn't working during the 3 days we were there and the breakfast was the same for all three

maybe the room service could be done more often

the appetizers at the little bar were also good

dropping any laundry bad experience that they changed some of the item in the checklist without informing me

i placed some items for laundry but next day they return it without doing the request

our room lacked everything no chairs, no slippers, no toothbrush, no laundry bag not to mention how

it says that there is laundry service, but it is very very expensive they make you pay per item

no bar available

nothing much to comment here but it would be nice if a laundry bag was provided.

wifi, bed linen, towels. lot's of stains on the carpet in the hallways, but clean room.

the room is perfect - big, with more facilities that we`ve expected, fast wifi

there was no free wifi and even when i tried to pay for the bt wifi, it would not work.

location, excellent wifi, netflix, new bathroom, friendly staff

we did the laundry on the last night

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

the laundry room was very useful

proximity to attractions, laundry facility

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just

for an apartment the only thing missing was laundry facilities

a washing machine in the apartment, as sometimes we arrived late and would have liked to do some laundry

unfortunately not even an on-site or very close laundry

huxley is great for breakfast

wine glasses in the kitchen would be useful, and a hand held shower hose in the bathroom.