noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

wifi was very slow but fair enough!

the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no

plenty of parking space

plenty cr parking

d so was breakfast so friendly amd would so anything for

bar

sauna gym spot on unfortunately could not book treatments as they are booked well in advance and golf course

great choice of food from menu, and bar drinks inexpensive, plus free parking

the bar closes a little early.

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

the room was located in the basement opposite the laundry room

lovely location and staff excellent- breakfast delicious

i had a lovely vegetarian breakfast and the staff were extra helpful

limited room service and dining menu, wi-fi rarely worked in my room.

buffet breakfast was fine

it was quiet and wifi was a good speed

lovely and clean and modern. kitchen and bar was brilliant. plenty of parking.

was a bit expensive for the number of stars and i was unable to use the app to order room service

the price of kids drinks at the bar was too expensive.

gym has small shop for missed essentials, decent selection of equipment but fairly busy

en-suite with elemis products & water for each every day, a sense of calm throughout, blue badge parking opposite

from the annoying early check in hiccup, everything was excellent

food at breakfast was suberb room and failities lovely spa was

parking and wifi

not enough bar staff

parking - you are guided to park in a car park before the hotel and carry your bags to the hotel,

restaurant was closed (due to covid) but room service was available

the wood pannelled bar was comfortable and as we were the only guests for the first night the lovely receptionist

plenty of parking

perhaps for future bookings there will be a box where you can say if your staying with your pet

my husband thought the bar prices very expensive but appreciate that hotels understandably have a lot of

i liked my room in the coach house but the wifi failed on the last 2 days which was a pain

welcome, fire blazing in main bar area, spacious room, really comfortable bed, excellent breakfast including

breakfast excellent with plenty of choice

and no signal, so don't forget to ask for wifi code which i unfortunately did

not enough information given no wifi code and times of breakfast and car parking

wifi throughput and signal strength is not awesome

wifi not available at all in 2nd floor -disappointing

another thing could be done as well is leave some little information like numbers and wifi passwords and some

- friendly, approachable staff - lovely breakfast - clean, comfy rooms

were surprised that the breakfast was not in the hotel but situated across the road

lovely cozy bar with good selection of drinks, lovely rom with oak beams, very comfortable

in hotel and restaurant were excellent friendly and very helpful breakfast was lovely private parking great

wifi was just ok but not perfect

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

we looked out into trolleys of laundry

then i was woken at 05:00am by the laundry truck collecting crates outside my window

spacious rooms, great value for money, lovely breakfast, staff were great, beds

having to pay for parking.

they need to change where they store their laundry or use a different laundry service

location very close to centre. very friendly staff. good breakfast

breakfast was amazing... location is good as well... very accessible,shops nearby...

comfortable, quiet and friendly staff. the breakfast was well worth the 14.

wifi a bit slow to respond

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service

everything apart from the kids

not the cleanest either; towel rail not working & poor communication from staff regarding pet charges-

ordered room service (the vegan option by total mistake

welcome from reception, spotless rooms with lovely city views, and pet-friendly very accommodating, even

loud noise at 5am laundry being collected/ delivered for 2 hours!

the staff very friendly, gym and swimming pool were great facilities to use included within the price

the breakfast in the morning was well worth the money and was absolutely delicious

jo in the bar his service was amazing

didn t like the fact the bar down stairs wasn t accepting cash after a certain amount of time, and was

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

everything was perfect except for the wifi. our room was 218.

the wifi in the room was very good

great spa and restaurant

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

no real window; would have liked access to laundry facilities.

the cleaning company who does their laundry put a few holes in one of my shirts

lumpy pillows - bad mobile reception in the room and only non-secure wifi - windows could not be opened

but the gym would only go down to 19 degress which meant it was blasting out heat and i couldn't find out

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

it featured a master double bed for us and a comfortable foldable double for the kids

room service was bang on time and plentiful just wish the room was slightly bigger with better

tiny negative, but only hotel i’ve been to that does not have any kids tv channels.

a great selection on the evening room service menu

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

my room was between the laundry room and cleaners room

earlier check in and late check out had email to confirm they told me to take it up with booking

en suite bathroom , good breakfast , great location , good wifi , good tv and comfy bed.

faced a rather industrial back-end of the building and a large truck was there every night for laundry

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

no laundry service

also found a hair dryer and a laundry bag which you can order service for

breakfast is great

great staff, perfect location. wifi was also great for me to do some remote work there

wifi worked perfectly, everything was clean

wifi intermitent but reception staff said supplier was doing work so probably not hotel's fault.

the service is friendly and welcoming, and the wifi worked too, even on the top-most floor

24hrs receptionist, free wifi, close to all shops and great price

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

i liked being able to whatsapp my room service order

the bar was shut when we got back but room service was super quick

free tea and coffee in the bar area

you can hear bass (heavy sleepers should be ok) till around 3-4am, i also had to complain about kids running up

no laundry bag or explanation of this service

noise lift during the night, dusty shelves in the room, dirty laundry bags left outside the room door on the

of laundry in the corridors trays with plates and food outside rooms and lifts they were there for a

catered meal was very poor. laundry and parking expensive

corridors full of laundry bags

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

charging for wifi

gym had decent kit, massive bonus when most hotels have tiny gyms with domestic level equipment

1 lift working , cause we stayed 2 nights , our room didn t receive room service on second day, no one gave

waiting around ,check in straight away, pillows and bed very comfortable, breakfast was outstanding

no laundry service

my room was right next to the laundry cupboard so was woken early

room was fab bed a little hard but slept well. breakfast had very good variety. kids loved it.

room was fab bed a little hard but slept well. breakfast had very good variety. kids loved it.

convenient with extremely friendly staff and an excellent breakfast.

i had friends visit this one time and they were exposed to the sight of all my laundry

of course that's not their fault, but the laundry house's, so i can't really comment

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

bar was closing so i had to order from my room

room service was excellent as was the restaurant and cafe/bar

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

i liked that my room was cleaned every day. the gym is comfortable. the staff is polite.

itself a bit dated, and a few things didn t work - tv didn t work, wifi was patchy in our room, and hairdryer

we opened the bar of soap to wash our hands but for only 2 of us staying for a weekend, the majority of the

early check in, friendly staff & so close to the shopping centre (and many other attractions).

dirty laundry was left in a pile outside our room

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

wasn't much to not like, but there was a slight problem with our room service order

really liked the quirky bar and kids area in reception

staff were amazing. pool and spa facilities great

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

kids running around in the morning when i was eating breakfast

nice bar area

only felt the bar menu could have more

not impressed with the people next door to me with all their shouting and kids screaming at the top of their

guest's happy hour guest's laundry facilities in room were good

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on

having the opportunity to do your laundry for free is also a great advantage

there s also a laundry room in the building, which is super convenient

the gym is just right for a simple work out and the laundry facilities are great too

have liked to have seen some evening entertainment like a bar billiards table or dart board while enjoying a

plenty of parking, gorgeous grounds

only negativity and it's not that bad.. not enough bar staff

full breakfast in the morning was lovely

large parking facilities

messy changing rooms by the spa, full of wet towels, and laundry, pool was on the cold side

spa and the superior room had good facilities

wifi was down in our room, and the shower was cold but, we told the staff and are fixing the

we used spa facilities, which were clean and suited our requirements

i was firstly offered 30 reduction on my fee of 175 for 1 night including pet fee

loved that we could do laundry on site in the coin-operated machines available - this was a huge bonus for us

dryer machines in the laundry room are out of order, and i couldn't do my laundry.

and best of all, a coin operated laundry on the second floor

also liked that there were ice and water machines to use plus a laundry room

good to have laundry facilities on site

room service was expensive and getting some laundry done was extremely expensive

there wasn t a laundry bag or even a pen

fantastic location, great views from balcony and great gym and pool.

comfortable bed, good breakfast, helpful staff, all made it a pleasant stay

we ordered room service & it was very good