we also were able to use the laundry service

i wish they had laundry service

has everything i needed within the rooms location including ice vending laundry and so on

only issue i had was my room is next to the hotel laundry room so when they wash their stuff my whole room

we loved the balcony, location, pool, and fireplace

no laundry. restaurant very expensive

room service, a restaurant and bar on the 2nd floor, breakfast was included, a gym, and a heated pool outside

clean, ev charging

nice gym area

gym facilities and pool area were clean and well-maintained

and we got stuck in a room by the hotels laundry room

who gave me coins for laundry was very friendly

room we had was right next to the gym which meant you could hear the thudding of the treadmill, fortunately it

the first floor was perfect. breakfast was plentiful with a huge selection.

clean quiet comfortable. wifi decent, like that coffee available all day long.

no guest laundry?

no laundry facilities.

just was not a good experience, room and linens notveryclean,section of the hotel was noisy late at night and

free parking and no hold on credit card

wifi was spotty

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

loved the convenience of laundry room on our same floor

all staff, including those in the restaurant and bar, are friendly and friendly

small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

the indoor pool water needs to be heated higher than what it is it's way too cold

no on-site laundry.

i liked this hotel allowed us to bring our 2 dogs. it also had a nice gym with 24/7 access.

complimentary breakfast is always a plus

too small and breakfast not enough meat for my crew of kids

the location, beds, breakfast is always phenomenal.

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

great front desk laundry. coff3e is too strong

it was also nice not to have to pay for parking

dog friendly, nice clean room , delicious breakfast and friendly staff.

there is a guest laundry room

of parking so happy to have breakfast it was delicious, different menu every am

parking was close

free parking

breakfast

the convenience of having a laundry room and a small gym is the icing on the cake.?

location to airport laundry on site free parking easy to find

laundry service was not available

there was also a laundry, and a small pool and small exercise room

the breakfast is nice! laundry and pool are also easy to access!

friendly staff, well-stocked 'shop' with honour system for purchases, no-cost laundry facilities, outstanding

i really love that they have on site laundry and a nice gym to do a quick workout

free laundry full size refrigerator and small

having free laundry downstairs was a big plus

the laundry facilities were wonderful

variety breakfast, pool, laundry, shuttle to t, helpful front desk, next to boston bowl, clean room, free

wonderful staff, and a laundry facility!

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

quiet great laundry facility

being able to do laundry on site and buy water/snacks on site was a nice thing to have access to

got new sheets delivered in a dirty laundry basket

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

dirty laundry left for hours by the lifts

no complimentry breakfast, no laundry on site

other facilities than a small gym

since we stayed for a long time, we did our laundry there

loved the laundry facilities on 3 different levels

i loved having laundry on my floor

clean had laundry facilities was within walking distance to the cruise port

laundry room is convenient, fast and easy to use

they had a laundry room option, where you could wash your clothes by your own

comfortable and clean rooms. has self-service laundry room.

new, clean, free breakfast, beer on tap in the lobby, pool.

breakfast selection could be better.

gym was maintained

the self-administered laundry room was very useful with 8 dollars each for a wash and dry

we used the laundry facility for a mid-trip wash (although expensive 8$ for 1 wash and dry)

loved the roof terrace with great views, plus laundry facilities and gym on floor 12

the amenities are more than i could've asked for for a short stay (laundry room, well-equipped gym, outdoor

better offerings for breakfast.

room service and the coffee was ala carte it should have come with the breakfast for 19

bed size, double beds are not for couples, kids ok. i thought they were queens.

we did not have breakfast, because we had an early flight.

room service breakfast came in to-go containers with plastic cutlery

we only stayed one night, we had a plane to catch the next day so we did not get to enjoy the gym or any extra

no laundry facility in the hotel.

staff also was able to accommodate our request for early check in and late check out

staff, room, view, breakfast

staff was super friendly, the room service was excellent

i got bumped from my flight to paris very late at night

no laundry on site.

amazing rooms, bar, staff, and gym!

location, cleanliness, room service daily, staff were great

kids in jacuzzi and too many people

pet friendly was awesome!

fast wifi, comfy beds, clean, quiet. pool, gym , bar and laundry on site

bad sound insulation, only one charging port near the bed, no laundry pods sell in machine

gym, pool and laundry room all very good

clean and modern and laundry!!

i loved the location, the hotel facilities and access it gym, laundry and pool

very nice to have laundry facilities

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn t even

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use

are great - bikes, parking, grill in the outside space, laundry etc

i could use the credit for my laundry bill, if allowed

no microwave or refrigerator in room and no laundryroom

the cleaning staff left their laundry and cleaning carts in the hallway overnight

was that the first thing we saw when we opened the door to our room was the pile of dirty laundry on the floor

to/from terminals a and e, still need to walk quite while, probably not good idea especially with kids and lots

room was really tidy and spacious for one person, room service was efficient and staff were all kind and

no ironing board or laundry facility!

wifi internet speeds were a bit mix as during peak times it would lag, but most of the time it was

kids friendly

the spa right downstairs was marvelous

gym and pool was fantastic

it has a laundry room

no kettle or cups for morning tea... the laundry service was not working.

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

the kids were very disappointed, as we had

there was good gym and swimming facilities and the location of the property was near boston downtown

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

good breakfast! front desk was helpful! gym and laundry was great!

please stock single load use drying sheets for personal laundry

nicer breakfast area than most hies large clean room nr 305, excellent shower + amenities clean laundry room

helpful, kind and nice a large spacious room large bath good and varied breakfast free parking, laundry and pool

are comfortably roomy great facilities we liked the laundry room, that was helpful for a family great location

breakfast was a nice mix of hot and cold foods as well as a waffle station that was a hit amongst

the room was very spacious with a kitchen which we could however not use due to lack of time

wifi was super spotty, which was annoying

visa charges when debit card used, charges for unsecured wifi that were not disclosed and two amounts taken

the laundry service was very expensive and there is no laundromat for miles - an in house diy option

no onsite guest laundry just a very expensive laundry service pay per item

of facilities, storage and laundry

laundry service is a bit pricey.

was so nice but the front desk lady was not very nice and when i asked several questions about early check in

the laundry service is convenient

proximity to the t station for the subway and there was a laundry room.

breakfast was my kids favorite! the beds were comfy.

call the hotel first upon arrival at the airport to then get an idea of where to join the hotel shuttle, which

bed was not quite as firm as i prefer no free weights and sparse equipment in gym

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to

it s a basic hotel with wifi in the room but no laundry or room service etc

no laundry service facility

small rooms, no room service, horrible valet customer service

wifi is terrible.

laundry facilities; ability to get food until 9

the gym is clean and the laundry is installed, which may have been helpful during our stay.

the room was great gym laundry close to beach shopping good foods

like doing bit if laundry after a long trip and having to battle housekeeping using guest laundry

the location for me new hotel liked gym laundry breakfast was good also

new with free laundry room

great amenities, free guest laundry facility with complimentary laundry soap

didn't know where the laundry was and sent me to the wrong floor twice

fairly decent with free laundry services available.

complimentary laundry service is a great feature and the hot breakfast was great

hotel with all facilities necessary including a self-service laundry

other facilities included guest laundry, pool, gym and restaurant, which is helpful as the location is not

happened both times i went to use the laundry facilities so it was a minor

didn't use but customer laundry center and business center looked great

shuttle is convenience. having microwave, food from hotel shop, laundry machine

no plastic bag to use for dirty laundry

hallways seemed to always have bags of trash and laundry in them.

boston old/new city, right on the bay however the bed smelled not clean/fresh wander if they do laundry between

the hotel restaurant was very nice, and room service was really good

lighting way too bright, restaurant furniture like a breakfast place for dinner

well appointed laundry room

some residents couldn t do laundry

the pool was closed for repairs

low water pressure. no netflix! no room service. expensive food and drinks.

they provide a shuttle and everything is clean

wifi terrible and cost me planned teams meetings

location overlooking the harbour, fantastic views and a lovely sunny terrace for breakfast, excellent base from

wifi doesn't automatically connect

no coffee facilities in room but there are in the gym

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

bar and restaurant area very accommodating and nice

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

the decor and that you have the gym, office space/laptops accessible and bar area.

bar service great and breakfast excellent

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

no in-house laundry service

on top of that, the internet didn't work after new years, and they had no laundry available either

the gym space and lack of a bench.

fast wifi and good breakfast options

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out

great location, fantastic guest laundry room, nice sized rooms.

liked that the hotel provided washers and dryers for self-service laundry

the staff has been great! the food we ordered through room service was outstanding!

bar could be quite busy with two tv screens showing both baseball and ice hockey at the same time

laundry facilities a big bonus

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

it was nice having laundry facilities on the premise

complementary wine and water and the breakfast was great

no spa or pool or lounge for 400$+ a night

no laundry facilities. a lot of garbage on the streets in the neighborhood.

my paperwork stated the hotel had a laundry which i was counting on and there was no laundry.

laundry facilities or services available

we jumped on the elevator it took us down the kitchen twice

location, extremely friendly staff, delicious oysters in the hotel restaurant and they allow pets

(laundry smell seemed to have been pumped into the room somehow) i was moved to a smaller darker

breakfast not included in room price and quite expensive

we ordered room service for breakfast almost every morning

excellent pool and gym in a great location.

pool area relaxing, (although jacuzzi was incredibly hot) - area well maintained and facilities

wifi log in is difficult and unstable.

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

location is perfect ..really cool bar with live music

there is a smart tv in the room, yet one can not use the wifi to access netflix or amazon prime through it

the wifi was a bit slow and disconnected at times.

free diy laundry need to be mentioned

staff thinks of everything, including providing detergent for laundry and an umbrella for the unexpected showers

rooms - 3-pane windows - couldn't hear the noreaster blowing outside nice gym and complimentary laundry facilities

amenities and facilities complimentary laundry historical building cleanliness and comfort i would give 5 stars

the laundry room had 2-3 washers and 2-3 dryers, all of which were free to use

loved the fact they have a guest laundry

and train station large room, comfortably furnished breakfast included and dinner available guest laundry

convenient, laundry room needed to be cleaned

room with king size bed, swimming pool, laundry for guest, excellent wifi, good breakfast, free shuttle for the

liked the availability of free parking, the fitness center, the guest laundry, and the free shuttle to logan

great laundry facility's

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

was good, shuttle didn’t help with luggages although i have kids with me

wifi worked immediately

indoor pool and free breakfast was great for the kids and free parking was great

although the corporate website claims laundry facilities, there are none

website says free laundry is included , but they did not honor it

cq in a chicago has it's own guest laundry, unlike this one

cleaners tend to block one of two elevators for moving laundry

not friendly, the family room we had was really small with pull out bed and lost two items of my laundry

laundry service was just a block from hotel

no complimentary water and no laundry machine. staff are not welcome

that there was no laundry room.

maybe a laundry would be good

the hotel guests are allowed access to the ymca gym, which offers a whole range of equipments and classes

no laundry service

wish room service was available and there was an incident with not getting our laundry back on time so that led

expensive no laundry facilities

ability to request additional items such as laundry detergent

no any plastic for dirty clothes ?instead people s wanna bring /drop off laundry go outside

room, sea view, convenient laundry machines; right next door to subway station for easy trips into central

went above and beyond to make us feel welcomed, shuttled from the airport and the breakfast was good

friendly front desk staffs, shuttles to and from bos 24/7, quick response from housekeeping team

the moment we met david, our shuttle driver, to when we checked out, we enjoyed our springhill suites stay

of the swimming pool is not good, there were some hair floating on the water, which made my kids feel really

staff occupied elevator with laundry bins while guests left to wait for elevator to return

no laundry service

location laundry

no place to hang towels to dry, but we also don't like to ask for more towels everyday (increases laundry and

we had drinks at the bar several nights.

laundry quick and efficient

room service and location

i liked the free late afternoon leomanade in the lobby

very good restaurant snd a nice gym

location, slow wifi want you to pay for premium, some maintainance issue seem neglected like only one lift dont

water and coffee and snacks inckuded, perfect shower, large bed, kind personnel, quick valet anf laundry

no room service or vending machine for a late night drink

the butter pasta for kids from ruka should have been better

great little gym, and would have loved to use the bikes but were short of time to do so

could have had a proper gym

they only had one washer and one dryer on site for guests to do laundry

travelling across country for 2 weeks it was great to have an onsite guest coin operated laundry

staff, buffet breakfast & location.

they hava a bar in the lobby area and you can also order food, this was nice if you didn t want to leave the

loved the amenities. the kids played in the pool and had a lot of fun.

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

r insulin), roll away beds, late check out

pet friendly but no designated area for pet to do business

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

staff went way above and beyond to accommodate both an early check in and a late check out

it isn't a good fit for families with small kids or more conservative people

there also a small gym to go

the staff are very kind and accommodating and did manage to allow us an early check in

also, at the bar they have a grilled cheese sandwich with some pesto sauce in it and that thing is absolutely

gym was well equipped with nice machines, weights, punching bag

room service got every item on my dinner order wrong

great hotel. looking forward to the return of the mini bar when checking in at midnight.

the room service is excellent

we were disappointed that this property did not have a pool or spa facilities.

during check in( booking took a payment but hotel had another information); mini bar was empty; room service

laundry service was horrible

but we have two little kids so if it was just me and my wife i wouldn t mind walking somewhere

we had a nightcap in the bar and the bartender was so busy

ev charging in garage next door

we used the gym a couple of times which was also excellent

bathroom,bath (tub) is past its time (painting is peeling off),showerhead with only narrow jet, laundry service

the gym was small.

accomodated us with an early check in

the staff were all very nice and attentive location was perfect staff brought up surprise room service for our

they accommodated my request for an early check in and were very professional, polite, and caring

the laundry service was really slow and expensive.

laundry service, although there's a laundromat in walking distance

to having to remind the laundry being picked up 2- 3 times

our kids locked some items in

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

the staff are not so friendly, when i ask questions about the laundry facilities, they are not so patient

great staff. clean. smelt nice. nice bar / gym area

the gym is a joke

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

great staff. clean. smelt nice. nice bar / gym area

no laundry service, restaurant check can't be charged to the room

free water, wifi, unlimited coffee and a bar/restaurant in the lobby

early check in helpful reception

so cute! very pet welcoming and accommodating. definitely will stay again

that there was at 15% amenity charge for wifi and coffee/water.

no bar to meet our friends we visited

also breakfast is not included in prices and is very expensive

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash

need a bigger gym or access to bsc next door

the fitness room open 24hrs, the self service laundry room are plusses

laundry: you need to pay for a load of wash ($2

kitchen amenities included a stovetop, stainless steel appliances and dishwasher

the breakfast was good with a lot of options and plenty of seating

perfect location, very clean, delicious breakfast and everyone was nice and friendly

the hotel was clean and comfortable and i appreciated the onsite laundry (getting rarer these days)

they also have laundry facilities at reasonable

the beds were comfortable and it was great to have laundry facilities to do some washing

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being

it also has a self-operated laundry room which is handy for washing your clothes

swimming pool was small

no coffee/tea available after 9am unless you want to sit in the restaurant or order room service

staff was so friendly and great with my kids

location was excellent overlooking the park and close to the spa and pool

to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

i wish there was a microwave, refrigerator & laundry service.

the hotel doesn t have some basic thing like microwave and laundry service

wish the hotel had a self laundry mat on site

were charged for laundry we didn t do

no self-laundry facilities on site or nearby. very large bed took up much of room.

expensive) experience: there was no indication (written or verbal) that it was only dry cleaning laundry service

at reception were friendly and particularly helpful and breakfast and service at the precinct kitchen was very

location to parking and t station, not to mention the great great bar and restaurant

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

location was great, view was nice, convenient bar and food in the lobby

way too expensive for what you get, no room service, no real restaurant

we also thought the gym was beautiful with some great views

clean rooms, great bathroom, good breakfast

it is next to the drug dispensary so the street has packs of kids smoking dope. not very savory

located in the heart of boston, breakfast was good

i missed free breakfast!

the gym treadmills were out of service

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna

breakfast in breakfast lounge needs improvement

wifi

facilities and room information access via wifi only

location. doormen. butler service. room. housekeeping. room service.

staff - even the laundry team offered help

no self laundry facilities

there is one elevator that is always packed with staff carrying cleaning equipment, food, dirty laundry, etc

the gym was tiny

very friendly staff, comfortable room and early check in.

the lobby was pretty and they have a pool, gym, and laundry on the same level

that it had a guest laundry room

comfy beds, ac worked perfectly, great shower, pool was by reservation for an hour which was awesome

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear

the poor waiter who served us was way overworked with tending the bar and the restaurant at the same time

no laundry service at the moment

hallways are very tight especially when housekeeping (and their large cleaning/laundry carts )is trying to

incredibly helpful in all areas of the hotel (parking, help with luggage and valet on arrival, laundry service

no guest laundry

excellent, made to order, breakfast was included in the price of our room