no wifi connection, despite promising there was/would be so i wasn't able to work on arrival.

the staff were friendly and efficient, the room very comfortable, breakfast perfect and a restaurant lunch just

plenty of parking

plenty of parking available

breakfast superb

- better quality for late risers and no laundry cart being emptied/filled in the restaurant next to where i was

the laundry chap was so loud with his cages

staff who were extremely helpful and friendly (use of iron/ironing board, a complimentary laundry wash)

would have liked to have room service and/or advised easily if there was food and drink

kids/teens running up and down hallways for at least 2hrs between 8pm and 10pm

good service and breakfast was cooked and served nicely

there's only just enough car parking.

gardens, staff, rooms, bar and restaurant

from a clear signpost pointing into the car park as we both couldn't see it and finished up parking in and

breakfast was also spot on

the location was stunning, and parking was excellent

the kitchenette was a real bonus

really like the arrangement of rooms, with bedroom, living room and kitchen area

that would help future guests using the cooking facilities would be to have a breakfast bar for serving food

parking, very friendly and helpful staff

being woken up at 7am by the laundry van crashing and banging outside our window

i also overlooked where the dirty laundry was stored

breakfast excellent too

great location plenty of parking.

early check in & helpful staff

was doing the laundry and then up the next morning cooking breakfast

comfortable bar and lounge

and helpful large rooms showers fab water pressure plenty of hot water hotel clean , free wifi and parking

friendly staff ( we re fantastic ) ,fair prices at the bar

parking nice and easy

the carpets were filthy, the place smelled, the laundry was dirty and the plumbing was impossible it was

rooms were a reasonable size with a large corner bath and shower, though wifi reception wasn't great

wifi signal poor, but improved once the coach load of visitors departed !

breakfast room service was pretty hit and miss

double bedroom smart friendly fabulous facilities excellent breakfast choice great value included parking wifi

and the hosts provided a laundry service which was really handy for us

a small kitchenette and a bar available

free parking too

free parking and wifi appreciated

very comfortable bed and room. great location. free parking. good wifi. knowledgeable staff.

had a room next to where the laundry was delivered and it was a bit noisy on occasion

the facilities i found were outstanding, the swimming pool sauna steam room gym and the staff went beyond their

steam swimmimg gym

the spa is a nice bonus on our stay

on one afternoon, i went to work in the bar area and there was a large group of staff chatting and laughing

perfect location , with parking

really nice place. friendly staff, comfy bed, easy parking, great breakfast.

the hotel s restaurant area was on the chilly side and it was a shame that there fireplaces weren t laid

good parking

such an old charming property - and still be able to enjoy all the modern amenities, parking and wifi

view from room was awful, a load of laundry trolleys

view overlooking water tank and laundry area was not the best

room wasn't as booked and outside room was laundry bins and noisy

heating noisy , floor boards in room and corridor loose and noisy , noise from kitchen and laundry staff,

had a view of the bins at the back, and i was awoken at 7am to the laundry cages being dragged past

room too close to laundry room

laundry facilities in the room

being next door to the on site laundry room. it was really loud.

like being kept awake by the banging of the door as i was next to the cleaning/laundry room

i just wish the pets were kept in a separate area away from non pet loving people and that they shouldn t be

foam pillows swapping as i can't have feather went to reception young lady went straight to laundry cupboard

lovely outside spaces to sit and enjoy a drink or bar food

in to wifi was poor - required date of birth (which i never give out) and no easy option to opt out of

drinks in the hotel bar were quite expensive but are fairly similar to other pubs and restaurants in the area

no cold meats and cheese continental breakfast room service entered room everyday when it was stated in

no view just backed on to staffs shed/ laundry room

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

breakfast was great once again i enjoyed the big buffet.

plenty of parking in lovely grounds

i had some problems with room service but in general i was happy with the

dinner and breakfast were excellent

the room was amazing and the bar facilities were comfortable and the food good.

the bar could have benefitted from some quiet ambient music.

excellent food throughout, both at breakfast and in the evening in the restaurant

wifi was good enough for teams meeting

beautiful place,nice specious rooms,wonderful breakfast

shower and wifi

de luxe bedroom was small and did not meet either the description (no promised fireplace) and was only 9

reception staff seemed grumpy when i asked for room service

we really enjoyed exploring the gardens in the morning sunshine after our excellent breakfast

always accommodate an early check in if rooms are ready

great location. free parking, friendly staff, nothing was too much trouble

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping

the staff were excellent , lovely bar i can't comment on the food as i never ate there.

nice bar area & was able to watch the football

there was also a laundry area at the top of the stairs, which was quite messy and didn't leave a great impression

laundry was good

didn't like the fact that to get a wifi connection i had to sign up to a corporate provider and share my personal

didn t empty my bin over a 4 night stay. no wifi for working remotely

free parking and loads of it

location - great staff and fantastic breakfast - good size rooms and wifi very good value for

position was good the staff were polite and helpful arranged a taxi to thornbury golf club and when no taxi was

very good location and nice bar area

excellent attention to the little comforts-tea coffee in room along with wifi access and tv

very friendly the owners bar staff very good ud83dudc4d

laundry room

fantastic breakfast after a comfy nights sleep

spa facilities were good, however i don't think we realised that the pool was unheated till we got

relaxing in the lovely atmosphere in the lounge, with a wide range of options in the well-stocked bar - including

the breakfast every morning was delicious and offered a range of options from avocado toast to a

breakfast was good. location great.

very comfy, staff very friendly rooms spacious and comfortable wifi easily available

good wifi

we try to go to use it on saturday and sunday,even in the morning and the evening was busy with kids and people

the swimming pool size was a perfect size for kids

thing, but the wifi in the cottage did not in fact connect to the internet i don t know why

easy parking. beautiful hotel, comfy stay. looking forward to returning one day.

extractor fan from the kitchen was right outside our window room 22 - it was so loud we thought it was a car

didn't use the wifi as it required all my personal information however i did have 5g.

the extractor fans from the kitchen kicked in quite early and due to the window having to be open (because of

the cleanliness of the hotel wasn't up to scratch either, food plates and dirty laundry was left throughout

in room - under bed not hoovered - a shaven beard hair on the sink unit - bottom sheet still had laundry label

stairs leading up narrow and cans of water and laundry left at bottom of hallway

golfers going for a drink took all places close to hotel and we had to carry are bags from the laundry building

tired, derelict which is off putting, sheets and towels hanging over and out of the fence in the laundry and

great location, breakfast was exceptional, staff great

excellent bar and food

coffee at dinner excellent, breakfast coffee weak on two mornings, good on one.

quiet, city centre, free parking arranged very close by

wifi consistently excellent

when departing the room in the morning nearly tripped over laundry that was right outside our door that have

shower not easy to get hot and the last hour suddenly no water so my kids need to move to the next

location / amazing staff from deputy manager , to spa , front desk ..

staff were fab, pool was lovely and kids had great fun

good breakfast kids absolutely loved the new pancake machine

it was our 1st stay at the aztec hotel loved the spa friendly staff it was amazing will be back

- colouring pack, juice box and little plastic cups (lovely if they were 5 and 7) no hint of the wifi password

friendly staff and spa / fitness gym was great

gym was good too

we had such an amazing time that we booked an extra night and enjoyed room service