the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

would of like to use the pool but got there late that night and had to leave in morning right away

happened to park on the north side a little bit west of the entrance because the parking was very full

tight parking lot. extremely hot in pool area and very chlorinated .

the breakfast was amazing and all of the staff were friendly and welcoming

person walking around in parking lot when we got there, late that night and in the morning when we left

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

sounded like laundry spin cycle

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

only one ice machine. hotel looks dated, no laundry soap.

i explained to the gentleman at the front desk on saturday, he said he was sorry about the pool and the vending

great breakfast. comfy bed

there was a child out in the hallways at 3 am and there were kids in the next room screaming and crying all

very clean, nice hot tub and pool and in a quiet location

my kids an i enjoyed the pool, but on our first stay, i found a screw at the bottom of the pool that i

very close to multiple restaurants, coffee shops and the casino

it still had hair in bed and rose petal left under the couch from the previous

not sure if they don't do laundry or what

the laundry room was very dirty

waiting for towels until the next day because laundry was not done

laundry hanging from balconies

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

pool area and the built in hot tubs in the room

our fireplace and microwave did not work, but we were there only 1 night and mainly to sleep, so we

and management are awesome i love this hotel my kids do as well waterslide is awesome for the kids hotel has a

pool was awesome nice for the kids

especially the hot tub for the adults

asked for the quietest room and got one that backed up to the guest laundry and ice machine

location easy check in and check out well lighted parking

clean rooms + for real breakfast buffet

no soap in bathroom of the pool.

parking spots are close together

laundry is more experience than that at best western

loved that the pool was open(had to make appointment)

the pool is pretty small.

were happy to accommodate our early check in

food options in walking distance, my room was in the zero floor with window directly on the parking lot, i could

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

great breakfast choices and the attendant was very conscientious about keeping the breakfast area clean

breakfast was great! my kids had a lot of fun!

nice staff, nice clean open space to eat, love the gym and pool

and they were pushing each other into the pool, running around and it was intimadating to other kids in the pool

bathrooms were always clean, our room was nice with a view of the golf course

love the availability of the shuttles to little 6 casino

the spa was amazing! the rooms were comfortable and the bathrooms were absolutely heavenly!

when got to our room it was a beautiful king suite with a wet bar stocked

had an amazing time but the room was smoky smell and they had kids in the hot tub that says 14+

great - staff - food - location - breakfast - friendly staff

breakfast was awesome and location was great!!

parking is terrible

they had a very good continental breakfast. everything very clean.

the pool was very

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

breakfast was superb

i liked that it was a decent place to stay and keep the kids entertained for a couple of days.

nice breakfast and it was available until 10 am on weekends

pool area could have been bigger

laundry room in the main building was nice , staff were very nice

have used a little more variety with the breakfast menu

only had limited fruit and breakfast.

breakfast provided many choices

floor strip across the carpet to the kitchen tile is too high and difficult to get over with a wheelchair

wonderful breakfast and friendly staff

fully stocked kitchen with all appliances and utensils

to say what i don't like, it's that the swimming pool is too small

i love this location. always kind and clean. the pool area is amazing.

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

room was right across from kitchen and laundry room and close to front desk

breakfast was delicious

free parking

not enough parking.

nothing fancy but nice rooms, easy parking, accommodating staff

laundry option

no pool no laundry breakfast outrageously priced

wish they provided breakfast

breakfast

always clean from the room to the pool

microwave in the rooms and going outside to do laundry

no laundry facilities

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

that they don t have a laundry machine s specially when you stay with a kids

kid friendly. has a laundry room.

there was laundry, office area and workout

kids were excited to go swimming once we got to the hotel but then we came to find out we had to

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

it was also really nice to have a pool, hot tub, workout room, and laundry room

breakfast is great and having the laundry was really helpful

kitchen area

plenty of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry

onsite coin operated laundry

wifi should be better

after long workdays, the clean and quiet swimming pool provided the ideal spot for me to decompress

breakfast had good variety and was a nice way to start the day

needed to check in a little early due to clinicals at the hospital

tiles around the pool were extremely slippery and dangerous

clean room. polite staff. decent parking accommodations.

run up and down the hallways screaming their heads off, paid for breakfast just to be told the kitchen was closed

it makes it convenient for our grands to spend the night with us and play in the swimming pool

i walked down to the kitchen to find out that the difference between a continental breakfast and a full

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

the strong chlorine smell in the pool

nice location. breakfast options were very tasty.

good breakfast, quick early check in

very quiet. great pool/spa facilities!

the bar closed early.

room service was top notch

pet friendly was the main reason we stayed

sleek hotel with a nice bar that is open late

parking fee

parking was confusing, difficult to locate my car when i departed

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

free parking or valet

the hotel restaurant didn't open until 4pm and there was no room service for food until then

there was no room service on sunday and that was never communicated at checkin

while we were sitting at the bar the night we arrived, having a drink and a snack, the restaurant manager walked

location and free parking! room was amazing!

didn t like the fact that the parking spaces are really tight together i was nervous i was going to get door

really isn't nothing i didn't like about the property except just how on the website it said gym and pool is 2

so nice and clean and loved the ambiance. the pool was great!

no covered parking

we really enjoyed our stay with the kids

parking and accessibility was appreciated

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

parking was crowded. loud air conditioner. no cookies available when i checked in.

i was surprised with the $50 pet fee. i would have gone to a different place if i had time.

the parking lot was pure ice and full of snow!

group included adults, kids, and a dog, and all were pleased with the hotel

they offer free use of their laundry area which was a huge help for our family

work out room is attached to the laundry facility which made it

location, kitchen in the apartment, nice and helpful staff, laundry room

i also appreciated the free laundry machines and workout space

laundry, breakfast and some evening meals

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in

kids loved the swimming pool and hot tub. very clean and quiet.

kids loved it

and love the place so recommended my daughter and her friend to stay here as they came to take kids to moa for

there were luggage carts and a guest laundry

i rested well as well as did my laundry

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

loved that there was a laundry room available.

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

laundry was unavailable and i had to find a laundromat before leaving town after check out

that they only had one laundry location

cramped parking lot

food or drink in the pool area

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

at one time i counted 26 kids in the hall way adjacent to my room door at 11pm

weren't very clean and they didn't have any shampoo as well as the internet wouldn't work so my kids couldn't

the price was excellent. clean and convenient. did a park and fly. very nice shuttle service.

they also have a swimming pool, laundry facility and more

had guest laundry and a hot breakfast which was really good

laundry, price, breakfast, room size.

the wifi was very unstable for our entire visit

it comes with free breakfast and indoor swimming pool

the gym was open 24 hours and the pool was clean and open late

pet friendly

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

room service was quick and food and drink was excellent

hoping to use the ev charger

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

screaming kids echoed throughout the central courtyard, woke me up and i couldn't use the pool or hot tub in

the staff acted rapidly, assigned me a different room and compted me with 2 breakfast passed

the bar was great, as was the bartender

filthy laundry room

i also wish laundry rooms were kept better

had to go to laundry room for more

affordable, good location, nice pool/hot tub & sufficient workout room, friendly staff & great breakfast

breakfast was also pretty good with warm food and variety of fruits and yogurts

and a decent enough gym

it was a little cold for my kids and i

i like the space in the rooms and of course the breakfast.

great staff, upgraded room. large facility, nice gym. good breakfast.

eggs and potatoes in the evening a couple of free drinks were available if you wanted them gym had enough

it was also good to have access to the laundry

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

last thing breakfast options were great

the option to use the kitchen was definitely a plus

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

the pool area was just ok

hot breakfast items were cold

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

laundry smell

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

liked that it has breakfast and a place where you can do laundry in the hotel

no laundry & no vending machines

no laundry facilities.

chose this hotel because of laundry facilities- and no laundry

the pool and hot tub

the pool area is wonderful!

shuttle to the airport as promised, first room for our daughter & family had no working heat, had

how clean it the hotel and our room was and pool area.

hotel needs to update their website as it clearly states there is a pool and a hot

the free on site parking and multiple highway accesses were much appreciated as we could reach downtown within

very clean friendly staff outstanding gym

pool was closed

free parking too

wifi services weren t the greatest. didn t watch tv much due to the connection.

pool kids pooped in it

pool

pool was a little cold

kids loved the pool. room was great.

laundry machines out of service

swimming pool was open, friendly hotel guests, breakfast.

parking lot behind the hotel had trash everywhere

its nice place go to get the kids out house

it was a simple cereal bar and waffle maker

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

there wasn't a hot tub, the pool had too much chlorine, and the eggs were horrible.

recent renovations, cleanliness, free breakfast, free popcorn, pool, and hot beverages were all highlights

breakfast could have been warmer

my room had a full kitchen

breakfast buffet could ve had a few more selections

pet policy is very helpful and very nice to have a courtyard for outdoor eating and pets

i didn't make it down to breakfast; maybe keep breakfast open a bit longer on sundays...10:30

the door to the gym and pool was locked and we couldn't find anyone around to open it until the next day when

rooms, good breakfast

breakfast and dinner exceeded expectations

great breakfast buffet.

there is no time for just adults to be at the pool area even though they have a sign up that says kids under 1

the hot tub staff and breakfast

the breakfast bar was

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

easy and cheap option to do your laundry

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

and handy guest laundry

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

the laundry room is very useful and the front desk has laundry detergent and quarters

the kitchen had everything we needed

was great, staff was great, room was spacious and love the kitchenette area

some of the staff were rude the pool was close

the indoor pool was in another building in the complex, so the kids didn't have access.

pool area was nice and was quiet on a sunday night which was nice for our 2 year

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

bathroom was older, wifi didn't work, staff was not overly friendly or helpful

room size and breakfast

having a gym and laundry on the same level as the room

complimentary laundry not so great.

also kids were running up and down the halls and stairs for hours

excellent free breakfast

the kids ran up and down the hallways throughout the night they took over the pool diving when there

room service plates (from another room)sat out in the hallway for at least two days

the staff, the room, how well kept it was, and i really liked how the gym there had free weights

rooms, free parking, free wifi, warm cookie at check in

very quiet, good bar and restaurant, walking distance to places

1. location 2. wifi, pool, bar ect. 3. great staff

there is laundry for $1 wash/dry so you can head home with clean clothes

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

breakfast, frontdesk service, roo ameneties...

i love that there is a kitchenette in the room. the view was great. the bed was comfortable.

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

don't hate valet parking

valet parking was not needed.

not enough parking so we had to walk a little ways away.

plenty of parking and good internet

the rooftop bar is a great addition as well

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

no laundry room and the wifi was terrible.

only need a laundry room to be absolutely p

used the laundry facility and put my money into the dryer and the dryer didn t start

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

and a laundry room

friendly and helpful staff with great shuttle service to moa

the kids can’t wait to go back and stay when it is warmer to get out and enjoy the basketball court

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both

that it seemed so new and clean. breakfast buffet exceeded expectations.

called down to learn that we were above the laundry

property is listed as pet friendly

ate st the bar nice and good service

it has a swimming pool, and it has a shuttle to the mall of america.

it would have been nice to get free breakfast too pricey for breakfast

food pantry, restaurant, pool, gym, laundry, large room

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

shower in room 334 had rust spots on the safety bar handle and the handle cover had come apart

front desk staff that helped me beyond the basics (wifi problems)

the staff was so helpful and friendly. everyone we encountered made our kids feel special!

in the pool restaurant

kid friendly with lots of activities for kids

my kids had more fun than we expected

loved the pool

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

we sat at the bar and had appetizers and a few drinks

making reservations didn't say kitchen was under construction

only thing i didn't like was walter the shuttle driver he wasn't pleasant at all

i wish they had laundry machines in addition to send out services

nice gym access

attached to mall of america and had an airport shuttle

the pool was under refurbishment

though they said they were pet friendly, it was $100

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

the water of the pool.to cold,, ud83eudd76 ud83dude2d

no parking fee, close to moa and shuttle

no parking fee, close to moa and shuttle

the pool and hot tub, great time

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

could use additional laundry fro guests. one washer and dryer for all.

room was on frist floor fier pit was right at window all the kids played ball 2 oclock in morning that shoud

room service available

staff was extremely friendly, rooms were spacious and clean. food and bar service was excellent.

asked at check in telephone service never turned on so no way to communicate with front desk, bar etc

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time

disappointed there wasn't a hot tub in the pool area

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the laundry facilities are too small for the number of guests. breakfast needed more variety.

machine was located on only one floor, inside the laundry room

the room we had was more spacious than expected & with 3 kids we didn't feel cramped which was amazing

were not impressed with location of the pool and gym

we loved that the laundry was free and there were plenty of machines

i liked the free laundry. we stayed 9 days and were very comfortable.

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

had a workout room, pool, and laundry if needed

good laundry facility

easy check-in responsive staff laundry facilities

free laundry services

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

all the greatest comfort and facilities: very comfortable bed, silent, bathroom very clean, gym is great and

friendly staff, free tea and coffee in reception, clean, laundry available

stayed one night with our 2 young kids and dog

the only thing that could ve been better was the pool water was freezing but my kids still loved it and i

it was supposed to be adult swim 10-11 and it was always full of kids so you couldn't go swim in peace

i loved it was so clean and nice update and a indoor pool that the kids loved

had to walk across street for laundry and pay for breakfasts

i have younger kids and would want a pool or some other amenity to keep them occupied if i was staying more

close to the airport, clean, good gym

to the wifi and bluetooth was a little touchy at first to get a clear connection

nice hotel bar with drinks and food

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

breakfast was hot and delicious, access on and off interstate was easy, centrally located and staff