it was still empty next day morning 8am), towels are too hard (come on hilton, just need to use laundry softener

i was also missing a laundry bag and had to go the the reception to get one

dirty laundry hanging in bathroom from previous occupants

great pool

drinks in bar little expensive.

dirty and unclean, the room very warm and made us feel a bit sick, floor on landing quite uneven laundry everywhere

laundry all over the corridors - cupboards open etc

as genius- member possible late check out

breakfast had varied options and the gym was really nice

is an old hotel with all the modern conveniences of great air con and good wifi etc

too noisy to sleep and you couldnt walk down the corridors freely due to piles and piles of dirty laundry that

room service was very good

service, free wifi, excellent location for nottingham trent university, shops and restaurants

good price for the quality and feel, breakfast was excellent, staff were brilliant

ev charger was not working properly

always laundry and cleaning carts lining the room corridors at every time of day.

water, teabags, laundry bags/forms etc - but i'm

it was a false alarm and standing out in the cold for 20 mins in cold, wet weather and when the kids had no

the room service was quick and fairly priced

the first lot of room service didn t come and we had to ring again

lost a stuffed toy which i suspect was taken out with the laundry - no-one really made any kind of effort to

room was clean and had a hairdryer, kettle, tv, laundry service, and en

i liked bed sizes, tea and coffee facilities, wifi

carpets in the rooms are filthy, we had two rooms as we have 4 kids, i had my one year old son with me in one

lower bar prices

to get in shower,but not a problem only there 2 nights,but always laundry trollies in corridor

in the end we got a room with a living room, kitchen, bedroom with 2 55 tvs an extra large king size bed

breakfast was amazing

late check out the room was spacious for us

the restaurant the kitchen was closed by 7 p.m.

robe provided and when we asked for another we were told that they had not yet come back from the laundry

saturday morning, when i asked what the noise was the next day, i was advised that it was their laundry servicers

staff in the bar next door were lovely and they were rushed off their feet with customers but the facilities in

wifi was poor

nice to have a bar there as well and check-in staff couldn t have been more friendly and helpful

i was particularly impressed by being allowed to store my push bike in the laundry room over night, although,

traveled here for a concert visit and i arrived early in the morning

no 24 hour room service

i loved that there was room service till 9

it was my boyfriend s 40th birthday and we had a late check out and they put wine in the room as requested

he came to my room, confirmed hearing the noise, but said there was no laundry on that floor and suggested it

nice room on 11th floor, but next to laundry cupboard which was made a bit of a low noise, although this was

i couldn't connect to wifi and the lift was slow

just to drop the bags it is around 30 meters from the main door, if you are traveling alone with kids it can

although i didn t get a chance to use the gym after a long day of walking, it s a nice feature for those

so unless you want to have dog walkers passing your window or want to witness the laundry delivery on a sunday

there was no phone in the room to order room service.

spa and gym facilities

andrea beautiful, ronaldo, collins, india, carrie the management, bar staff and not to forget the house keeping

because of covid they said had to go all the way down to front desk twice to ask them to ask some kids to stop

there was a laundry bag in my bedside drawer when we arrived

parking on site is included so no extra charge for this

but the bays are very small, in particular very narrow - and i'm not driving a big car, just a golf estate

the hotel has free parking and free wifi

an early check in to a late check out, what a place to be to get to know the city

room wasnt ready on arrival due to laundry issue

room service costs 4 and if you would like a fizzy drink they are 2 each for tiny cans.

friendly staff, fast wifi.

given a disability room and i really wanted a bath also there was a baby and kids right next door and the hotel

value for money was amazing as it was kids go free so we had a night for 4 people, including breakfast

marks on our bottom sheet from the laundry that should have been noticed and not put on the bed

wifi strength was sufficient

gym needs a to

really comfy beds, gym facilities and nice

the wifi is good

in rooms noise from laundry room and extractor fans breakfast was a bit chaotic with limited

cereal options for kids

gym had a good range of equipment and the pool, sauna and jacuzzi were clean

fantastic that it is free parking

close to city ground, clean, safe parking, welcoming staff.

laundry not provided

room was very noisy throughout the night, especially as it was situated above their laundry loading bay

we were visiting our daughter and enjoyed a lovely evening in the bar

slept like a log and had the most amazing room service breakfast, probably because i must have ordered absolutely

my only complaint would be the lack of basic in-room services that you get by default in any other hotels such

the location of the room was above the laundry and adjacent to the service elevator and some noise was coming

excellent location, beautiful building, professional staff, excellent breakfast, easy parking.

small gym facilities, only small bottle of water provided.

breakfast was very good and overall it was a very good experience

my kids that the outside bit. feeding the squirrels

great parking facilities

dirty kitchen, exposed wiring on light and plug socket, no privacy from front door.

breakfast was nice and the location was great and the wifi was excellent the shower was amazing and the rooms

location and parking space excellent

there is free off road parking as long as everyone parks neatly in the space behind the rooms

plenty of car parking

interesting historic accommodation really helpful staff good breakfast and bar food

location was very good and it was good to have parking with easy access to the hotel

is a unique and historic property, with lovely grounds for a stroll and a beautiful bar area for relaxing with

parking, interesting building and grounds

wifi in the hotel room was very poor

couldn t get on the wifi as needed a password

the kids were over the moon at the quality of the room and the youngest wanted to sleep on the huge

walk to car and misleading wifi

wasn t there to play golf but if you are a golf lover this place looked great

i must mention the evening bar man:- james he was full of local knowledge (so were the other staff)

waitress at breakfast was awesome soooo friendly, nothing was to much trouble, lovely lady

tight parking!!

wifi didn't work in my bedroom

size of room attitude of staff. ease of access, ample car parking. location in ruddington.

gym was very basic and no laundry facilities. we stayed for a week.

got to be down to the member of staff that fitted them, surely that should have gone back to the laundry and a

nice breakfast

size room, very comfortable bed, and restaurant and bar on-site

breakfast was very good and plentiful on hot plates.

no laundry facilities available however excellent value for money.

shared a twin room on the lower floor and it must have been directly below or very near the laundry room

no laundry service..

guy was drunk and tried chasing my wife and son in the parking lot

the breakfast has a good variety of food with vegetarian options which was a big plus for us

30 and there were dirty trays and bags of laundry in the corridors

breakfast and spa/pool

the facilities are very good, a restaurant, gym, pool, loads of free parking, good wifi and plenty of space to

beautiful place, great food, very dog friendly, kids loved the games room, would definitely stay again and i�

swimming pool times for kids, earlier times would have been better ie 10am start.

& the stunning fireplace, the shower was lovely to use & the food was yummy

lovely hotel great location so clean and great on site parking

needed to keep logging in on the wifi so gave up and used 4g instead

we thought we'd have a local night without kids so i suggested here

there was ample parking to boot

room was next to the laundry which was noisy at times.

was very helpful at the breakfast ud83cudf73, and the kids liked the facilities and the swimming

loved that kids eat free and they hsve childrens plastic plates and cuttlery at breakfast

looking forward to coming back when the pool is open

we had dinner and breakfast

sounded like a laundry machine running all night

i liked the ev charging. although one bay was only 13 amp domestic.

so the staff brought us an electric radiator and kindly offered to have free drinks in a bar while the room

swimming pool being refurbished. will be amazing once complete.

friendly staff, comfortable, nice rooms. good bar and restaurant.

beds were really comfortable breakfast was lovely atmosphere was great staff were lovely

friendly staff who went out of their way to meet our requests. lovely meal. excellent parking.

especially liked the fact that they offered room service for dinner and breakfast

room service was amazing, staff were friendly and helpful

breakfast was amazing the bar and restaurant are excellent.

laundry extractor in room, which was fixed quickly after i called

was amazing service was amazing i loved that you could go gym swimming sauna steam room loved the bar area also

friendly, clean, nice towels, excellent room service

pool area was dirty and not up to standard

the swimming pool is good too, and all of the staff we spoke to seemed to be genuinely helpful and friendly

the host was absolutely charming and the hotel had ample parking

good pet friendly hotel with free parking and a nice breakfast

waited well over an hour for room service

wifi and phone signals are terrible, the hotel has wifi, but it didn't work in our room, had to

g breakfast time / location and wifi

our flight was redirected to east midlands airport, and we landed at 1am with 2 small kids

really good breakfast ,best croissants ever

and clean and food very but should have kids menu out on tables with other menu as we did not no you had to ask

wifi was strong and stable which was perfect for a group of business travellers

wifi very good

there s also a nice bar at the hotel which was good to chill in during the evening

great value for money and an amazing bar selection with a really nice atmosphere

the hotel itself had some great facilities, including a fantastic breakfast and bar which served drinks

also ample parking, i will definitely be booking again when i'm back in the area

early check in was not an issue

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

clean, good variety at breakfast. late check out

was a little bit tired but still adequate, i had a family next door on the sunday with kids running around but

wifi was very poor (in fact couldnt get connected)

leave, the room was more than we could expect and soooo comfy and a added bonus was the relaxing spa booking

large room, great breakfast, good value for money

kids loves swimming pool

pet friendly and restaurant area that catered for guests with dogs.

price for pet a bit expensive at 30

the restaurant and bar area, is relaxing and spacious

art deco hotel full of character, very comfortable, lots of car parking and very reasonably priced

the front of the property and the breakfaste were nice. some ev charges worked.

the wifi on check in was very good however it deteriated as the evening went on

fantastic wifi

on arrival we were advised room service would be available however after several attempts we gave up and had

and unprofessional,only one lift (had to use stairs due to staff using public lift to take dirty laundry away

room for 2 adults and 2 kids (pull out sofa bed) and still had enough space to move

it is listed as pet friendly, but we now know to call and check for these extras before booking (the room was

room for 2 adults and 2 kids (pull out sofa bed) and still had enough space to move

the buffet-style breakfast was very good - there were more than a few choices and the kids enjoyed that

friendly staff; easy check-in; parking; comfortable well equipped room; porridge provided for breakfast on

good wifi connection will stay again if ever in mansfield again

went above and beyond to help me with the ev charger

very fast wifi

breakfast was fantastic, plenty of off street parking, all staff very friendly and helpful

asked for an early check in and they accommodated it for me free of charge

loss of free dedicated carpark and bar facilities.

excellent buffet full english breakfast and across the road from derby railway station

hotel room as always hk always helpful and polite and breakfast served quickly and hygiene is

near lots of pubs food and short walk to town and free parking spacious room with free wifi bar had pool table

plus didn't sleep very well as we were next to the laundry room and it there was a constant rumbling sound

everything the bed was comfy the room was very nice has wifi and a fair price have been 3 times now and has been

prices at the bar were ridiculous ud83dude44

wifi didn't work in the room and as i was travelling for work, i was too tired to leave the room -

everything was really nice the receptionist was brilliant, and the bar staff was good xx

the room service etc was definitely worth every penny

room service was difficult to reach.

2 things i could possibly fault is the man that served us drinks at the bar was rather rude

the room service

room service amazing

no laundry service offered no fitness room coffee at breakfast was horrible

was so convenient for us very clean parking excellent staff very welcoming late check out

party was going on so a few people were a bit the worse for wear which can be a bit scary for any kids

big,clean cozy bed windows that open. .fresh air big bath. .gym facilities

bar very comfortable with efficient