noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

wifi was very slow but fair enough!

the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no

plenty of parking space

plenty cr parking

the wifi did not work in the room it's too weak but i searched for another hotel anything to get away

welcoming staff hotel was warm and comfortable with ample parking and good wifi and well stocked

great location, plenty of parking, helpful friendly staff.

were friendly and informative, though we did need to ask where the bar and breakfast rooms were located

not enough bar staff

pillows no table service in the bar wifi intermittent through hotel no plug sockets next to the bed

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

golf bar

the wifi wasn't great.

i got charged 5 for room service which i couldn t believe as the hotel was so quiet

room service available, breakfast was nice and served from an early time

how welcoming the staff were and how pet friendly it was

to get wifi on iphones and very bad tv reception in the bedroom breakfast could have been better presented

would be perfect if they recommissioned their spa and pool facilities - when i want these, i stay elsewhere

perhaps for future bookings there will be a box where you can say if your staying with your pet

the accomadation was lovely and spacious

full of character. lovely comfy bar area. room luxurious. lovely setting.

dog friendly hotel ; bar area dog friendly restaurant dog friendly staff very friendly room stylish, bed mattress

, breakfast, dinner, location and staff all fabulous

car parking was very challenging due to a wedding, suggest ring first to see what events are on before

lovely location and grounds, staff were friendly, plenty of parking

being very picky the free wifi was slow. i don't have enough any other negatives to offer.

were no instructions on how to use the wifi, tv or how to reduce temperature of room

no room service for drinks only food it states you could have room service for a fee, bars closed at

full breakfast in the morning was lovely

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

the hotel also offers ample free parking, making it very convenient for those travelling by car

we arrived at around 8pm , maybe just before and restaurant was no longer serving and no room service, receptionist

wifi did not work in. room i was in room 28

great choice at breakfast and delicious conference lunch which is rare

the free use of the health and racket club (gym, swimming pool, whirlpool bath, steam room and sauna) was the

lovely room overlooking the golf course from balcony

the facilities are fantastic in the spa, pool area is clean and i saw members of staff checking the pool water

stained food was poor quality spa felt like a kids leisure centre asked for an ice bucket as there was no fridge

wifi was not peropely accessable in the room we stayed, but alternatives were provided for the

no cooked breakfast option

convenient free parking

my two requests (early check in and quiet room) were delivered (+)close to train station and town centre allowed

room was very nice and clean and comfortable we had room service every day

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

lastly no iron in room or available to borrow was told i could use laundry room which was the room where all

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

had a charming ambience and the food menu was excellent and they accommodated our needs for room service

control in room 28 extremely difficult to operate - evening meal was average at best in bar area

parking was limited.

being in town centre parking is challenging but i expected that.

we had booked a family room n was quite spacious for 2 night stay with 2 kids

parking mainly on the street

breakfast was excellent, the staff so friendly and thoughtful, nothing was too much trouble

they also did my laundry which was very kind

oh yes also on arrival for 24 hrs the reception area was full of laundry bags

pet friendly - nothing too much trouble.

wifi didn't work very well for us either

room service available - the receptionist said they were short staffed

the pool was a bit cold

i rang 3 times and got the answerphone in the kitchen

staff are friendly very helpful, food is good and best breakfast, all you need for your journey home

gym was great, staff on hand to help. room clean, warm welcome at reception and helpful staff.

room service food a bit expensive

breakfast was amazing and the service again was impeccable

excellent facilities, great staff (angelina was incredible) great food and bar vibe

would love to stay here again and enjoy the cosy bar and the outside area was really smart too

lack of wifi. as in zero coverage.

the wifi and tv did not work in my room, i couldn't be bothered to mention it at the time as we were

messy changing rooms by the spa, full of wet towels, and laundry, pool was on the cold side

the gym was under refurb.

food and gym

there was plenty of parking available and it was free

facilities, accessibility. gym, food & sauna

room service was lovely meal

parking and comfortable areas to break out in our group

the cheff was very accommodationg when we made a special request for our evening meal and the breakfast, although

we were told that due to covid we would have to have a continental breakfast due to the kitchen needing to be

wifi not great so not suitable for working from the room.

love to have had access to laundry facilities in particular a tumble drier but appreciate this would have been

includes laundry service and ironing board and iron

no additional charges for laundry and bed all made up

free wifi. friendly staff at reception. swift and easy check in.

breakfast was exceptional.

the breakfast was great and so was the spa facilities

the spa facilities, staff being so friendly, great food

had bar bills but twice we found it needed amended

great food and very clean hotel. ample parking with great staff service

spacious rooms. continental breakfast was very tasty. pool and spa facilities were brilliant

could have been better communication in the rooms of how the covid room service/laundry worked

the new gym equipment was big surprise and looks very professional

hotel, warm and friendly welcome, amazing breakfast, super comfy beds and amazing spa and gym facilities, would

room service was fantastic after such long days and was absolutely delicious, served beautifully

the flat screen tv was mostly freeview, and wifi was of good quality and free

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

we looked out into trolleys of laundry

as clean as it could be breakfast not good quality for the price noisy air con in room kids rooms didn't have

reception desk that doesn t loook like reception and kids allowed to be playing ball in reception

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

free wifi had fantastic speed

not enough information given no wifi code and times of breakfast and car parking

wifi throughput and signal strength is not awesome

another thing could be done as well is leave some little information like numbers and wifi passwords and some

if on the tourist route for over a week no easy access to laundry facilities

breakfast was excellent. we were 20 minutes walk to porthcawl. and parking available at property

wifi and facilities perfect for both personal and business use

very good breakfast and close for our golf trip.

free wifi

they need to change where they store their laundry or use a different laundry service

wifi was inadequate

good bar and with good range of drinks

lovely bar area, the room was spacious and comfy

waited a long time for my room service meal 45 minutes

loud noise at 5am laundry being collected/ delivered for 2 hours!

kids loved the pool and staff were lovely

very accommodating, early check in and held luggage on departure day

it was clean, stylish and with a superb breakfast with excellent service, attentive and efficient

the breakfast options could be better marked for suitability and allergies but overall we had a great

wifi in my room didn't work

good service from reception good porter service waiter service very good all bar restaurant staff very helpful

welcoming bar with comfortable seating

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

amazing location, beautiful looking hotel, had an early check in without being charged.

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

the main restaurant looked a bit tired but the bar area was lovely.

room service food was of very good quality

loved the little gifts left in room and the rose petals on the bed were a lovely little

street where hotel is located was a bit rundown. wifi signal was poor.

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

the cleaning company who does their laundry put a few holes in one of my shirts

no real window; would have liked access to laundry facilities.

which seemed to increase the noise from everyone elses air con units ,also tried to arrange late check out prior

it has a terrific gym for a hotel