wifi didn't work in the annexe. i had to switch it off on my phone to send and receive emails

room service was lovely meal

the breakfast across the road ( literally) was beautiful and cooked to order perfectly ud83dudc4c parking provided

free car parking

brilliant breakfast, having to cross the road is so ok on a fine weather day

size of the bed, the breakfast was fantastic and very quick the shuttle bus back and for to the wedding

noise of kids on lobby

rooms tired some staff in bar seems bored and tired too reception staff lovely

room service could be better food, i was expecting homemade onion rings but was ok

excellent breakfast, very good choice, staff regularly offered top ups or coffee/tea

as always we enjoyed our stay and pet facilities are excellent.

we were able to get early check in

interesting location up a narrow lane also used by the golf club.

beautiful hotel, lovely quiet clean rooms, great food, ample parking

track windy road is shared with golf course traffic

messy changing rooms by the spa, full of wet towels, and laundry, pool was on the cold side

madri had run out in the bar lol ud83eudd23

good food. good wifi enabling to work in room.

facilities, accessibility. gym, food & sauna

wifi kept dropping out which was frustrating

the staff were helpful and friendly lovely breakfast

i was in the outbuilding, wifi was not available in that part of the hotel

lodge not with a working kitchen area as photographed and advertised

beautiful room and so clean and comfortable, food in the bar was stunning

garden lodge room was excellent - lounge and kitchen were a very nice surprise

lovely location and grounds, staff were friendly, plenty of parking

large parking facilities

room was spacious and airy

family in the room above had 3 small kids, sounded like a heard of elephants

plenty of parking

the staff were very apologetic and sorted it with the kitchen immediately, however it did put a dampener on

nt tell us it was kids club so we left but they wouldn't let us back

i rang 3 times and got the answerphone in the kitchen

was a bit expensive for the number of stars and i was unable to use the app to order room service

kids enjoyed the pool

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

and no signal, so don't forget to ask for wifi code which i unfortunately did

not enough information given no wifi code and times of breakfast and car parking

free wifi had fantastic speed

wifi not available at all in 2nd floor -disappointing

they need to change where they store their laundry or use a different laundry service

good buffet breakfast. excellent comfortable room and bed. timely room service and good food.

information was provided upon check in about where to obtain wifi access but i discovered this by accident when

and the room service and food was really really good would definitely recommend staying

it said stocked mini bar in executive room this was not the case

if on the tourist route for over a week no easy access to laundry facilities

to royal porthcawl golf club and staff who were happy to serve us supper slightly out of

no bar of soap to wash your hands in the en-suite

this included the bar staff, waitresses, staff in the morning serving breakfast & the cleaners

location near royal porthcawl and pyle & kenfig for our golf trip

staff, breakfast are also lovely, room services available and very good value for money

wifi didn't work in my room

pet friendly which is always greatly appreciated and a real bonus

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service

central location. car park close by - 15 / day. big comfortable room. pet friendly.

also found a hair dryer and a laundry bag which you can order service for

no laundry service

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

faced a rather industrial back-end of the building and a large truck was there every night for laundry

staff were attentive and hospitable- on reception, room service and waiters

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

my room was between the laundry room and cleaners room

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

no wifi and no fridge.

really spacious and always clean with fantastic wifi signal

great staff, perfect location. wifi was also great for me to do some remote work there

i also appreciated the strong wifi, hairdryer, fresh towels, and coffee/tea facilities

24hrs receptionist, free wifi, close to all shops and great price

wifi intermitent but reception staff said supplier was doing work so probably not hotel's fault.

value for solo travellers, excellent free wifi, 24 hour reception , tv , ensuite bath and toilet , wardrobes

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

the only criticism i can possibly say was that the wifi was slow. didn't affect my stay at all!

you can hear bass (heavy sleepers should be ok) till around 3-4am, i also had to complain about kids running up

which made my visit even better as it was mine and my wife's first time away properly without the kids, the

amazing location nice hotel bar very reasonable priced room

loud noise at 5am laundry being collected/ delivered for 2 hours!

except the prices in the bar were very high so we didn't use it

gym and swimming pool were

we can recommend the pool, jacuzzi, sauna and steam room; and the gym has everything you need

clean comfortable good spa and central

my room was right next to the laundry cupboard so was woken early

no laundry service

room was fab bed a little hard but slept well. breakfast had very good variety. kids loved it.

staff very friendly,kids loved the family room with the bunk beds

early check in is a massive bonus and the staff were lovely

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

of course that's not their fault, but the laundry house's, so i can't really comment

i had friends visit this one time and they were exposed to the sight of all my laundry

bar was closing so i had to order from my room

beds were really comfy, the view from our window was amazing, our bags were held nice and safe & room service

no real window; would have liked access to laundry facilities.

the cleaning company who does their laundry put a few holes in one of my shirts

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

so having a nice bathroom and good wifi are bonuses, but they are not going to affect my ability to sleep and

the gym and restaurant is excellent

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

location breakfast

good location. near the amenities and station. bar was good. had a free upgrade

understand that due to covid food was restricted to room service only, but the choice was very limited and not

breakfast is very expensive at 16.95. could do with more tea bags and milk in the room.

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

pet policy feels like a bit of a money-making racket

no hot water in pool and spa area during our visit, luckily i don't mind a cold shower and treated it as an

really liked the chocolate bar and box of goodies for

street where hotel is located was a bit rundown. wifi signal was poor.

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff

was excellent except for the wifi

easy parking

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

clean rooms; friendly staff; comfortable bed; stable wifi.

gym is a room and the shower is over the bath

not overly enamoured with the burger on room service and the 5 service charge a bit steep

the neon orange table felt like i was in a kids play

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

you have to come down to collect room service

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

the wifi could be better

there wasn t a laundry bag or even a pen

room service was expensive and getting some laundry done was extremely expensive

the staff even went out of their way to make it extra special and lay rose petals in the room and on the bed

fantastic location, great views from balcony and great gym and pool.

the pet package was fantastic. they even provided a doggy menu for our woofer!!!

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

dirty laundry was left in a pile outside our room

great for business stop over but also facilities gym and sauna

to ask about air con as wasn't on, no instructions, had to ask about wifi which had to register again after 24

great room service and also breakfast.

the room maid has removed the pillow case from my own pillow which is now in some outsourced laundry company

was limited i had to squeeze into a space after moving cages of laundry out of the way

of laundry in the corridors trays with plates and food outside rooms and lifts they were there for a

something not right with laundry

catered meal was very poor. laundry and parking expensive

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on

the cheapest laundry (50c)

social hour was great, rooms were fantastic and add bonus was the free laundry

guest's happy hour guest's laundry facilities in room were good

i also used the laundry facilities and they were also good

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

excellent breakfast, loved the set up and being able to see out into the water

location and pet friendly

we had a waterside view. they were pet friendly and made our dog welcome.

i liked it was pet friendly

loved that we could do laundry on site in the coin-operated machines available - this was a huge bonus for us

there was a laundry room available for guest usage with 2 automatic washing machines and 2 tumble dryers

the self service laundry was a great bonus

laundry machines only accepted the old 1 pound coins.

and best of all, a coin operated laundry on the second floor

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

we looked out into trolleys of laundry

to their room shouting running up and down corridor banging doors we were on the 3rd floor with 2 kids who kept

pet accompanying and welcomed

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

a well stocked bar open to midnight and a great breakfast in the morning

lots of parking, good wifi, would stay again

bar food was lovely,the restaurant food was some of the best we've ever had

coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves ,

parking when mixed with golf parking + function parking not great

bar well stocked if a little pricey for people on a budget

the wifi wasn't great.

parking - disabled more than 4 spaces are needed - and more parking is needed

the quality of the food served on kids menu was top notch

parking good

from the sloping ceiling the bed room was excellent and i was actually able to connect to their wifi which is

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

fantastic location and safe parking

worn furniture in room. worn carpets in corridors poor wifi

should have kids menu

me & my kids had a fantastic time and happy with our stay and the kids loved the place

kids handprints everywhere

breakfast buffet was brilliant my kids really enjoyed it

comfortable hotel and brill to allow pets ( especially the little doggy bag ) , very