kitchen equipped

was clean, the kitchen had the essentials

the kitchen is well stocked with utensils and pans

full kitchen with spices, dishes and full fridge and stove allowed for light cooking

off road parking

you couldn't get a line in the room or get wifi, but that didn't really bother me - it may do some people though

our kids were thrilled with our terrace near the pool, the palms and the pancakes :-) and it is just a

all good bar area nice drinks reasonably priced

great bathroom, big balcony, confortable beds, mini-fridge, kettle and some cups for tea) 2- free parking 3-

our kids were thrilled with our terrace near the pool, the palms and the pancakes :-) and it is just a

with wifi

we loved the pool area and it was a novelty to have a self-service bar for the all inclusive guests

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need

breakfast was first class, the staff were really helpful in the restaurant

self service bar next to reception from 10am- 6pm

staff/cleaning/breakfast/laundry facility

kids club, the slides or the kids

great pool and slide and gym

very comfty beds. helpfull staff. free wifi.

kids upsolutly loved it and nice bonus was the football area,gym and entertainment

there were no laundry facilities and also no kettle in the room.

very bad wifi connection. no laundry service. spa closed at 6pm.

separated pool area for family with kids

wifi wasn t great in our room

bins in the room (for a room with a small kid, they were full by the midday) - cleanliness of the gym or some

pool area was

very nice and large swimming pool with many possibilities of surrounding seating

parking right in front of your object

lovely pool area, very well equipped kitchen for cooking

love the mini kitchen as this is great for a quick breakfast or lunch at home

location of our room in relation to the rest of the rooms and the pool was excellent

the spa wasn't operating

wifi was very poor. i would definately expect it to work better in a hotel of this level.

gym also i enjoyed but very small when more than two people in it

for adults, good food, variety of dishes, peace and quiet, it s easy to park a car nearby, fine

the spa is just available for adults. sometimes it is to windy to stay in outdoor pool.

great gym area, excellent choice of food for breakfast

fabulous gym overlooking the water

it would be nice to sit at the pool bar and order some food, not just a buffet option

best family room i have stayed in so far just would like separating wall so can relax more when kids in bed,

was perfect, really nice big rooms, great location near beaches and city center, tasty breakfast and dinner

spotlessly clean everywhere; pool staff, bar staff, dining room area and grounds all spotless and well cared

spotlessly clean everywhere; pool staff, bar staff, dining room area and grounds all spotless and well cared

you could hear vibrations from the air conditioning system and from the pool conditioning systems

the resort had good entertainment for kids and kids club to let you and your wife relax together

have a drink or play cards in the lounge and there was no space for us to do it in the piano bar or reception

no water(hot or cold) on one of the nights we stayed. room service food was not very good,avoid.

staff were excellent. plenty of activities to keep kids amused. wonderful mojitos in the bar

everything was perfect from the location to the staff, the room, the breakfast. all exceptional!

san miguel as we loved the entertainment in the vintage bar which, had great artists and was very relaxing

the buffet dining room was a little uninspiring compared the the breakfast terrace - more natural light would

my husband was really impressed with the gym

amazing hotel and the spa was devine

loved everything, from breakfast to minidisco -kids clubs, everything was top class

room service is quick and has a good quality, we didn't have any trouble with that

laundry service instructions is incorrect - they need changing / updating

the wellness centre including large indoor pool and small gym are free to superior room guests

the activities all day for the kids big and small

preferred club breakfast was fabulous every taste was catered for

light snacks from the pool bars would be welcome

wifi not always connecting

plenty of spaces to chill out (3 pools, snack bar, pool bar, games room, spa and much more) all very clean

amazing place with fantastic food and kids entertainment

gap between 6 and 7 pm for eating - nowhere to eat for kids

not enough shade by the pool

parking is available on the street with plenty of space

poor wifi connection.

wifi wasn t working

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

adults pool and dining area was

adults only pool very small and cramped so we ended up using the larger main pool during our stay

executive area was poor was not luxurious, breakfast wasnt great, the cups were chipped and some morning therd

the adults only eating and relaxing/ swimming areas were so chilled and calm

smell around the adults pool and adults area

also, be careful what you give into the laundry

we didn't use the gym but it was very well equipped

pool etc looked great but we never used it

the spa and the swimming pool for adults

friendly staff, they upgraded our room, perfect place for family, my son enjoyed the kids pool so

nice kids club with a lot of activities

spa and gym great also

loved the kids pool area, perfect for our grandson who we'd

clean well appointed spacious room with balcony with great views over pool and sea

in a family room for four only 3 appliances allowed on wifi should be four.

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

i loved the spa and went there 4 times during my stay, it had some nice heated lemon and flower scented baths

there were lots of families there with very young kids and the daisy club offered all sorts of services and

too many kids.

fact this hotel is adults only is blissful

adults only aspect is lovely

toast), great bars/restaurants, spa (they have an awesome sort of jacuzzi/swimming pool), the room service food

the waves at night - the choice of fruit and bread/viennoiseries at breakfast - the big inviting pool

we had preferred club rooms which gave us access to an extra pool, with swim up bar and a restaurant next to

the marine also has a laundry (€4) which made the flight even more easy

the north side of the hotel there is noise from the underground parking ventilation fans - might be problematic

kids loved the mini club, the staff were great i liked the variety of 4 swimming pools - even

wifi is very poor in most areas, although i heard that it's usable on the ground floor beneath

if you are planning on relaxing in the gardens or by the pool, i would advise that

pool was freezing cold so we had to go and use the spa facilities instead which was a lot warmer but came with

wifi and and iron would have been appreciated.

so clean, and the staff were brillliant. the breakfast and bar were such great value and so nice

the studio was spacious, with a big shower room, comfy beds, aircon, and a small kitchen, not suitable if you

of done with a long mirror in room and wifi , pool was freezing cold , so couldn t have a dip

the only criticism that i would have, is regarding the sockets in kitchen area

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

laundry facilities for guests use could have been better

the pool bar man john could do with cheering up

all inclusive, kids club, fab staff, entertainment, wonderful holiiday

orange juice at breakfast is awful

breakfast and pool bar service

breakfast was good, at peak times it was a bit chaotic and had to eat in the evening dining room

is a sophisticated and exclusive hotel for discerning adults of all ages

we would need to remark something, it would be that the wifi did not work very well at the

gym could be bigger with a proper cable machine & showers that we could have used when we needed to

30 when most kids go to bed

second year staying here with two kids 3 and under

wifi worked perfect everywhere

very good and plentiful, sun loungers , pool, reception staff very helpful, apartment really nice, beds very

kids pool could be heated bathroom has bad smell

travelled with our 2 kids for new year hence we had 2 rooms, the hotel had a new year eve's party which we were

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

really enjoyed using the large gym that is situated opposite in the community sports centre

particularly the bar tenders

the speciality restaurant next to the bar was very disappointing

booked two rooms next to each other for my mother and myself& my kids (1&6yo)

loved the outdoor pool and bar area and the fact that it s a beachfront property

the pool and surrounding areas are immaculate, cannot fault it at all

the hallways outside the bedroom were quite noisy in the morning with kids running up and down.

hopefully gym will be opened soon

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

fully equipped kitchen and large bathroom

wifi was excellent, had air conditioning bonus

could do with making the bar a bit more cosy

loved the apartment, pool, bar, staff, location. honestly couldn t fault the place

complementary laundry service

early check in/ late check out and all other requests w/o any problem

holiday with being picked up by lani' private transport, lovely driver, to the welcoming staff & sparkly offered

the breakfast was fabulous and the place was so clean and tidy

wifi cut out a few times

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

outdoor bar outdoor balcony couches internet printer

we have now stayed there over the past 10 years and no improvements have been done,, even for kids and adults

i was then upgraded to a gorgeous room overlooking the pool and sea

and room service was

the gym was surprisingly good with a decent range of weightlifting equipment

paid for the extra wifi the kids felt it was poor quality,i think were the room was not close enough to the

at pool bar could be a little quicker in taking food orders and clearing tables

on street parking close by

the free wifi was slow.

last room in the house beside busy laundry and side of the road with a mound of earth for

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

pool set up very cool staff nice sauna outdoor spa is great other guests were cool, good vibe some really good

but kids had no internet issues on their devices so not a big deal variety of drinks in evenings for

friendly and helpful, the food was amazing and the cocktails are 24hrs and really nice the snack bar serves some

the staff at breakfast, lunch and dinner were very friendly and on top of everything great staff

pool side snack bar is

coffe.worst ever( only good from a bar when u order)

we certainly had no need for the gym facilities during our stay

good parking

staff were very helpful and friendly, the buffet breakfast had a great choice and was

:) apparently there is a gym in the hotel, i did not find it, sign posts would be good

possibility to park in front of the hotel, thanks to a spacious parking lot nearby

second time we visited this hotel with my loved one, great location, tasty fruits on breakfast

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

wifi was the only downside very slow.

very clean modern rooms great facilities fantastic food great for the kids and a great location

finally, a spa appointment was booked and confirmed for my wife only to be told at the appointment that they

kids club was very pleasant for our son.

loved the spa, free laundry facilities, heavenly massage and midday check out

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

there's also a laundry room where you can go and wash,dry and iron your stuff for free

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

the laundry was useful and my youngest loved the

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

wifi connection tea and coffee butter

decor, clean sleek lines , spacious rooms with great bathrooms, lovely balcony and all really well maintained

would slightly improve the pool bar service

laundry, massage, bike rental on site

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

nothing. i d came back with my kids.

it would have been amazing to have heated pool, other than that, we loved everything.

free parking

choice at breakfast, times for breakfast are perfect 8

gym didn t open until 11am - not good for the majority of people that actually want to use the

sea views and of aeroplanes coming in, food in main restaurant was brilliant plenty of variety, kids entertainment

very good breakfast

the tennis court and the mini golf were really rough

tv in the room was not functioning properly. wifi was very sporadic.

nice inside pool

location lovely hosts clean spacious indoor pool

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

needs a washer on site or daily laundry services

they had laundry service or on-site facility

if you have a late check out changing and showering in the laundry cupboard isn't ideal.

we also enjoyed dinner at their restaurant, room service breakfast on our terrace, delivered poolside lunch on

clean rooms, with room service every day

a bit dated, could use new floor covering in hall areas, music at poolside would be nice, pool bar opening at

relaxing environment, with beautiful bedrooms and views of the pool and town

small swimming pool.

absolutely fantastic hotel, really lovely staff, very quiet around the pool, plenty of beds

the only slight negative is the bar prices

nothing really. it should be pointed out more clearly that gym can be used out of opening hours.

also the breakfast arrangement and choice was outstanding

the spa is diversified

room was a suite and was very spacious, settee used as a bed sette and very comfy, mini bar included along with

no room slippers, gym cood be bigger, i couldn't connect tv to my phone

pool bar staff were lovely

breakfast was delicious there was no end of selections the entertainment during the day for the kids was fantastic

great entertainment around the pool and for kids at the mini disco

very small gym and music around pool not very relaxing way too loud for us but maybe others?

wifi was extremely poor for the duration of my stay, bedroom suite located on ground floor.

very little if i was being picky i would have liked a self service laundry on site

the children's entertainment and kids club and animation team were excellent with the children

one small thing refurbish the premium bar area , it has no ambience and the lighting is very harsh (sorry its

resort, friendly staff and plenty to do for the kids

snack bar food was not as hot as it should be

mention of additional costs to use the gym or indoor pool, sauna and steam room until you visit

there was organised acqua gym classes, yoga, pilates

the toaster at breakfast (took way to long and didn't cool properly)!

were amazing - couldn't do enough for you from cleaners to reception staff to bar staff

lovely touches from the daily room service staff too folding my pjs so nicely every day

was awful paid cash for laundry service and safe rental but card charged

we had a room with pool view which is just beautiful

snack bar great, food lovely with waitress service an added bonus

lacks a gym

kids club great staff fab rooms comfy beds nice food great pool lots of sunbeds

samba behind the bar was great, he really took care of us

with a very nice and clean structure, with many good facilities (swimming pool, rooftop, bars, gym)

the breakfast was very good and a great choice every morning and always fresh.

lots of amusement and gadgets, still wifi

are very good spa was good although the sauna could be hotter food was very good spacious suite location perfect

the wifi is amazing too, i was working and i do a lot of conference calls and the wifi was perfect

also spa and gym

found staff at the spa very rude

amazing breakfast, lunch and dinner

pool bar is very good

no laundry facilities that i could find

woke up by trolleys every morning at 7am as our room was next to laundry

laundry service is tooooo expensive

snacks available throughout the day should you miss your breakfast, or lunch

bed apartment in the annex was big and comfortable and overlooked the pool so we could watch the kids swimming

wifi coverage in rooms unusable, in the bar ok

the breakfast is very good and the evening meals were good, although it would have been nicer to have

charming hotel excellent accommodating staff breakfast and dinner

garden and pool areas were attractive and immaculate

waitress who in fact was the only member of staff in the entire hotel, manning the restaurant, bar and reception

liimited selection of breakfast items

excellent location, breakfast, staff

and the bar on top floor is a beautiful place to have a drink and rest

was nicer than at the gran arrecife hotel and the wifi was much better, with a stable connection for work, which

or coffee facilities in the room, some noise late at night from corridors as doors shut loudly room service

the gym on the top of the building is a bit small and obsoleted.

the property is not too child-friendly: no facilities for kids, no kids menu in the restaurant

had everything we wanted from roof top pool to gym

loved the adult only pool area on the roof

only thing wrong was hot breakfast was cold in the mornings even when it came out from kitchen

some restaurants not open, gym not open, charge for steam room

fantastic variety of breakfast

suite was spacious and clean

fabulous views and very comfortable room. wifi in room was very good.

the kitchen staff, especially the omelette station! the pool was lovely and warm! magnificent!

laundry facilities at a very reasonable price

hotel was great, friendly staff, exceptionally clean, lovely breakfast and amazing sea views

breakfast,very fresh and tasty options,great service

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

everything is neat and clean, good wifi speed

the wifi worked really well and it even had laundry facilities

the bed was comfortable, apartments was clean, wifi was very

couldn't connect to the wifi straight away but a quick phone call was easy and swiftly dealt with

spacious modern design of the room along with good kitchen facilities; wifi; private entrance and

weird smell in kitchen they couldnt smell

great hotel and amazing breakfast

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

best breakfast and experience in canaries !

although it is a busy town, parking was surprisingly easy as well and it s central location on the island

the breakfast is an experience and we fully recommend it

no laundry facilities on the complex at all

pool area quiet andy clean

on street parking but very difficult to find a space, hotel needs a dedicated parking area

it was adults only it was quiet plenty of sun beds and the view from our room was amazing

if you want a quite relaxing break in an adults only complex this place is for you