water put in room every day, plenty of sun beds on the complex also sit up chairs around the pool

additional cost for gym and spa, plus over priced lunch for those who are half board

wifi a bit slow, because there is no fiber in the area.

were given no help and no assistance to locate our room while struggling with the luggage and the kids after a

easy parking available in front of hotel

the marine also has a laundry (€4) which made the flight even more easy

the different swimming pools and the spa facilities plus the gym were great

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

the hotel also boasted fantastic facilities, including a beautiful pool area, well-equipped gym, and excellent

location & views, short cliff side walk to the marina which had lots of restaurants & bars to choose from

staff,parking,room,views and breakfast.

there was no wifi

guests have access to the swimming pool

kettle & toaster don t plug in by the kitchen area but there was a side bar where they could go for use

the studio was spacious, with a big shower room, comfy beds, aircon, and a small kitchen, not suitable if you

rooms were really good, little kitchen tucked away in the cupboards

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

laundry facilities for guests use could have been better

apart from karaoke for kids, very boring in the evening if you not leave a hotel, prices at the bar extremely

menu at the pool bar wasn t great needs to improve

perhaps some updated entertainment in the bar but that s all

loved the breakfast , it was so high quality and great variety , pool lovey and fab staff

nice as well, and the location of the hotel is practical to park (despite the absence of private parking ) and

breakfast was fantastic room amazing pool also amazing

i used the gym 4 of my 8 day stay

gym facilities a little limited and air conditioning in gym might have been better our room was

antoinella entertained us & the kids in the bar in the evenings and was excellent with yoga &

kids pool could be heated bathroom has bad smell

food is excelent! staff friendly clean silent location good with kids

the wifi isn't great around the pool area but works very well in the apartment

they have a paddling pool where kids from age 1 to 4 could play, and a large pool beside too

spa was an issue for me

weren t able to use roof top bar because we were not in a suite

probably not a good place to take kids

location, kids friendly, new

breakfast wad excellent. plenty of choices.

loved the outdoor pool and bar area and the fact that it s a beachfront property

no kids club or entertainment

gym was in another building not part of the hotel complex and therefore not convenient as you would

although it says, dont reserve sun loungers, everyone did, so pool area filled up quickly.

the pool and surrounding areas are immaculate, cannot fault it at all

the back road for parking is a little off road like so take care when parking up at night

love the mini kitchen as this is great for a quick breakfast or lunch at home

parking right in front of your object

beautiful casita and pool and raquel was very accommodating at anything we needed

property is in a lovely quiet area with a gorgeous shared pool and surround

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

could do with making the bar a bit more cosy

30 which was disappointing for the kids who wanted to have a game of pool

old furniture and we saw a cockroach in the kitchen

area excellent both for adults and kids , nice calm atmosphere , no sunbed wars which is a bonus , rooms had

complementary laundry service

holiday with being picked up by lani' private transport, lovely driver, to the welcoming staff & sparkly offered

breakfast was excellent. staff fantastic always willing to help.

breakfast with great service and able to supply my diatary needs

breakfast

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

due to covid ( i have been in few hotels in the las months and all of them had resume their gym&spa

this is one of the quieter hotels with not a lot of kids or teens around

wifi very poor have been going here for years and it has never improved

we have now stayed there over the past 10 years and no improvements have been done,, even for kids and adults

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

last room in the house beside busy laundry and side of the road with a mound of earth for

the rooms were cleaned spotless every day and so was the pool and its area

'free wifi' in reception was very slow there was a better speed available at an extra cost

were kids in the jacuzzi by the pool and there's a sign not to get in for those under 16

the same donna summer music in yhe bar every night.

layout was fabulous breakfast and dinner was class

parking close to the hotel although we had to move the car because of the iron man competition

the mini club for kids was great our daughter (5) loved it

gym available if booked in advance

location, right on playa de los pocillos, so it s quiet enough to properly relax by the pool in the day but

lovely coffee in bar opposite reception

breakfast good location no shops close pools staff

very nice facility, close to the beach, clean and friendly staff. animation for the kids

spotless and also the activity in the hotel area was also very good (dancing in the pool , mini golf and lots

breakfast fab loved the freshly made omelleettes had them most mornings

we booked bed and breakfast but we arrived early so we were given use of the all inclusive facilities til our

amenities: the gym is significantly under-equipped

by the pool there were plenty of sunbeds so that we never had an issue to find a spot

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

lots of pool choice and lots of choices of food at breakfast

beautiful pool and lovely room awesome vibe so happy i chose it

bar needs more atmosphere at night & music

breakfast was great

the laundry was useful and my youngest loved the

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

loved the spa, free laundry facilities, heavenly massage and midday check out

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

there's also a laundry room where you can go and wash,dry and iron your stuff for free

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

poor wifi connection.

wifi didn t work too well breakfast isn t exactly fresh out of the oven

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

easy & relaxed vibe hotel with great breakfast and easy parking in front of the hotel.

are fantastic; it s worth giving up a few hours of sightseeing to enjoy the pool, the gym classes, the spa,

breakfast and dinner both top class

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

laundry, massage, bike rental on site

gym was absolutely awful

joyce from the kids club was outstanding she was so good with the kids and my daughter really was so upset she

i also enjoyed the pool and the proximity to the beach

off road parking

kitchen equipped

), super comfy beds, quiet at night, fully equipped kitchen, parasol to take to the beach,

parking directly outside was a bonus too

a stronger wifi is needed in the bedroom area

facilities locations and spa exceptional staff and very attentive and so pleasant

i would have used the gym more if it was open longer - 11:00-18:00 means that i missed the opening times more

lovely breakfast

a half board booking, bar staff made us feel uncomfortable when ordering drinks

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

the area around the pool needs a bit of renovation.

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need

breakfast was first class, the staff were really helpful in the restaurant

breakfast was not what i expected in a premium 4 star hotel, 'fresh' fruits were not fresh at all -

service at both the hotel bar and the pool bar is poor ( one might think that they do not like giving drinks

gap between 6 and 7 pm for eating - nowhere to eat for kids

resort, the pools and bars were exceptional and the entertainment was really fun for everybody kids, families

we had young kids and they enjoyed the unlimited supply of soft drinks/ice cream and the entertainment

not enough shade by the pool

wifi terrible expected wifi in room for a 4 star more better channels on tv hotel bit tired in

kids club is only available to kids from 4 years of age so we couldn t make use of it for our 3

our daughter loved the kid pool

pool areas, good wifi coverage (at moderate speed), good food (for short stay), very fun for families with

of the 5d cinema, the gym, the football & volleyball pitches, play park, as well as the choice of pools

breakfast time queues were rather long (especially waiting on fried eggs

elements that don’t appear to be quite up and running, such as the snack bar attached to the kids club, which

cleanliness, security tag system, location, swimming pool, gym.

we stayed at kids pools as had 4 year old twins

waited one hour to get a drink at the sports bar untill gave up

elements that don t appear to be quite up and running, such as the snack bar attached to the kids club, which

great the beds were really comfortable the location was good two pools, one heated plenty of car parking helpful

about 600 m from the beach so if you are with kids it’s quite far for them to walk

i liked the pool and staff.

the gym. the fact that i was the only english speaking resident staying there.

bar service poor

there were no laundry facilities and also no kettle in the room.

very bad wifi connection. no laundry service. spa closed at 6pm.

counterbalanced by the following major points and are not adequate to a 4stars structure: - the wifi is working

promenade and marinathe staff are friendly and courteous the tall gentleman behind the lobby bar was a great

staff very friendly and the animation team were great with our 2 grandkids (7 &

staff/cleaning/breakfast/laundry facility

main bar not well advertised. also closed early. no electric sockets at kitchen working area.

wifi cut out when the hotel was fully occupied

well equipped for self catering spotless clean with great pool areas pool bar staff were all

we really enjoyed our stay and thank you to all the staff reception, restaurant, bar and pica who really was

also the checks and requirements to book table for breakfast

the fitness and spa area are a bit small.

was small and basic and wifi is a bit hit and miss

breakfast was good, i read a lot of reviews to say that it was bad but so i had reservations but it

gym needs cooling and a rowing machine

laundry service instructions is incorrect - they need changing / updating

we were especially delighted by breakfast and the variety of dining options and the superb entertainment on

kids club and entertainment great

the spa was not worth visiting

the spa was luxurious and i took advantage of the cloudy windy weather to have a massage and diamond

pool areas were spotless and loved what i believe is a salt water pool

it's great that the little kitchenette has a microwave, fridge and kettle etc but there should be a limited

a big hotel as this one, shoud have a larger parking area; very often we had to go around around the area to

great location on the beach, lovely pools, lots to do for kids

allot of very early risers and bar more umbrellas i am not sure what can be done

like anything - if i had to say something maybe a little more selection to drink at the coco loco bar but that

lanzarote princess from checking in with the lovely staff (and free prosecco and juice for the kids) to

the gardens and the free guest parking.

lovely welcome with cava and sweets for the kids

grat facilities for kids of all ages

nice pool area and sea view from upstairs

food and choice at breakfast

breakfast was great and plentiful

fresh fruit salad at breakfast would have been welcome

breakfast quality and should be improved

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

smell around the adults pool and adults area

adults only area was a welcome retreat including pool area with bar

executive area was poor was not luxurious, breakfast wasnt great, the cups were chipped and some morning therd

adults only entertainment was a little subdued

also, be careful what you give into the laundry

wifi was very poor

they really are a major asset to this hotel, and i would definitely return because of them, the kids absolutely

wifi was spotty but generally ok

beautiful pool

outside bar / coffee shop

wifi did not appear to work throughout stay

breakfast was not good

clean hotel, adequate breakfast and the beach right across from the hotel

room service clean room, clean bathroom ... hotel location

breakfast and dinner -buffet style- was great, tasty and with wide range of food choices

my 4yr old loved the kids activities, and the staff were just

we had minor problems with wifi

breakfast, pool bar and the staff

the kids pool is so much fun and kept our daughter entertained all week

breakfast (*****), location just across the sea, close to restaurant and 24/7 shops, close to bike

could also do with something more child friendly, like kids meals and a play area, maybe in the roof terrace

gym was small but contained far wider range of equipment than i expected easily enough to get

small but very nice gym

only thing wrong was hot breakfast was cold in the mornings even when it came out from kitchen

nothing not to like - food was awesome - choice of restaurants. gym and pool!

from the reception,the pool bar and the buffet

breakfast just average - had a lot better in terms of variety - gym was large but lacked soul, reception good

you had the spa which has been amazing and easy access

views from 17th floor bar exceptional

laundry facilities at a very reasonable price

waiter didn't pay much attention i was at the bar on the first night for 10 minutes and he ignored me

comfortable & clean hotel, good breakfast buffet

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

no bar facilities

the wifi worked really well and it even had laundry facilities

kitchen doesn't include basic cooking thing like oil salt stuff

it was so spacious with contemporary decor and all the kitchen and bathroom accessories we needed and more

only suggestion might be to have a chopping board in the kitchen

couldn't connect to the wifi straight away but a quick phone call was easy and swiftly dealt with

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

this hotel was brilliant for fun with our toddler, lovely swimming pools and also baby and kids clubs and

there is enough parking space if you rent a car

kids clubs available for all ages, as well as activities for adults (archery, waterpolo, football,

the laundry service wasn't very good

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

g getting the the laundry done took 3 days)

car hire is really cheap too and parking was free so this is worth doing to explore the island

kids disco was awesome

facilities , royal area, gym . koi restaurant was great

missing a jacuzzi and spa facilities

kids club.

gym, heated pool, pancakes, fresh fruit for breakfast, wifi excellent.

kids entertainment good

great hotel and amazing breakfast

the beddings, the wall art, the local gofio and orange sweets for breakfast casa de las flores is an oasis

the breakfast is an experience and we fully recommend it

a fabulous 4-course breakfast every morning was just a delightful start to our day

parking was also convenient and the facilities were comprehensive, leaving us very satisfied

location for sport holidays, indoor 25m swimming pool, amazing gym and spa with 3 saunas and

big shout out to the entertainment team and bar staff

the gym, whilst well above average for a

that i did not like as i understand the reason behind, but the opening hours of spa and pool could be longer

location for sport holidays, indoor 25m swimming pool, amazing gym and spa with 3 saunas and

is a down side i had to pay 50 euros as the wi-fi code is only for 2 items so when you had 2 kids and one

hotel for families with kids

on one day separately two sunbeds were blown into the children s pool thankfully no kids in it

on one day separately two sunbeds were blown into the children’s pool thankfully no kids in it

very nice hotel good food and great bar staff

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

service, professionalism, friendliness and the gym was exceptional

perhaps the swimming pool area that faces the sea could be updated.

adults only/ no pressure/ everybody ready to help/ immediate action to a request/ centre of town/

lack of of speed when requesting room service.

gym needs updating as many machines not working and free weights missing

were with kids, 1 and 11 years old

could of done with more evening kids entertainment but they may be because it was october

exactly as expected, good variety and usual bits to keep kids satisfied

the bar needs a whole refurbishment

no laundry facilities on the complex at all

our suite had a lovely new kitchen and the bathroom was immaculate

breakfast is good, bread, cheese, eggs, juice, fruits, cereal free parking behind the hotel

location, cleanliness, friendly staff, cost and adults only, good communication.

the position is great and we met all the old local bar and restaurant staff at various places nearby whom we

having a self service laundry on site was also brilliant

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

balcony with laundry dryer, we just brought our laundry pins

a lot of kids at meal times

bar service was great, with an excellent beer - estella

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

and we also had a game of mini golf which was included with the all inclusive

no gym

english channels on the tv would be nice. the wifi didn't seem to reach my room

lots of free parking on site

a very efficient laundry service

they have a big supermarket on the resort for connivance, a massage parlour, gym, bike shop, hair dressers, 2

room service was also there

apartment, mai tai bar had lovely food and drinks at good prices, great cheap supermarket on site

resort had great activities for everyone, pools, gym, sun loungers etc

needs a washer on site or daily laundry services

they had laundry service or on-site facility

if you have a late check out changing and showering in the laundry cupboard isn't ideal.

great pool on the roof, very good wifi

only down side was the daytime menu / bar food was limited and there was a lot of outside noise late at night

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

location lovely hosts clean spacious indoor pool

beautiful location...stunning view...accomodation was luxurious with stunning indoor pool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

tv in the room was not functioning properly. wifi was very sporadic.

very little if i was being picky i would have liked a self service laundry on site

one small thing refurbish the premium bar area , it has no ambience and the lighting is very harsh (sorry its

wifi was patchy

my only grip was that the swim up pool was closed although there was lots of people there.

the only let down was the food, ok breakfast, lunchtime food excellent, evening not much

was large and comfy all the bar staff worked hard, the pool bar menu was good quality and fairly priced and was

room was a suite and was very spacious, settee used as a bed sette and very comfy, mini bar included along with

large rooms fantastic all inclusive selection pool bar lunch was

lovely breakfast, beds were extremely comfortable, shower in bathroom was excellent

beds, fabulous rooms really friendly hotel good entertainment spa fabulous and treatments great

the pool area was clean and well maintained, quiet as the hotel is adults only

the gym is well-maintained

was excellent, adults only a bonus

small swimming pool.

wifi was not very good, didn t work in our room - i had to take my laptop out to reception or the

great entertainment around the pool and for kids at the mini disco

the pool bar was closed

hotel is amazing everything about it was brilliant,it's spotlessly clean breakfast great pool bar has great food

the wifi is awful

very small gym and music around pool not very relaxing way too loud for us but maybe others?

gym could of opened earlier

you have only one free pass for the gym and spa

(the bufe was fantastic) the place has 5 pools (one for kids - one heated with extra cost)

wifi was not working properly in my room

not sure what it would be like in high season with more kids around.

loved the gym

the wifi is amazing too, i was working and i do a lot of conference calls and the wifi was perfect

the breakfast buffet was also great, although i'd appreciate a bit more variation from day-to-day

it was nice that the drinks were served to your table as well as the pool

here for the wellness facilities but spa/ wellness area not as advertised, gym/ sauna available but no lockers

was awful paid cash for laundry service and safe rental but card charged

they should not charge 5 euros for using the gym

staff were fantastic good area near to everything gardens lovely with a full gym in the gardens

when you ordered drink at bar you had to sign for it you got a receipt and payed at reception

kids club great staff fab rooms comfy beds nice food great pool lots of sunbeds

good wifi in the room

lovely pool with entertainment provided now and again

the animadora and people who worked in spa/gym made us feel comfortable and were all nice

wifi was weak or unstable, only

the wifi was also nearly impossible to figure out and limited my ability to work

laundry service is tooooo expensive

woke up by trolleys every morning at 7am as our room was next to laundry

no laundry facilities that i could find

great staff, comfortable with kids, great choice of food

the lack of wifi and sometimes the signal for using data was weak.