pool area was

we loved the kitchen and sleeping in the little cave-like

love the mini kitchen as this is great for a quick breakfast or lunch at home

lovely pool area, very well equipped kitchen for cooking

we loved the pool and surroundings and were able to relax really quickly

parking good

parking was also the best of any place we stayed

we had preferred club rooms which gave us access to an extra pool, with swim up bar and a restaurant next to

the gym is excellent and much better than most hotel gyms

established adults only hotel

wifi super slow

easy parking available in front of hotel

great staff. kids loved being there.lovely location. great swimming pools .

of food, all inclusive drinks choices, space and cleanliness around the pools, piano bar for a relaxing evening

we chose options with breakfast

the marine also has a laundry (€4) which made the flight even more easy

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

parking is available on the street with plenty of space

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

poor wifi connection.

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

a stronger wifi is needed in the bedroom area

a nice and cosy apartment in classical rustic style with a spacious bedroom and a full equipped kitchen

kitchen fine to cook simple meals

the kitchen is well stocked with utensils and pans

good wifi

no sockets in kitchen area

pool bar closed at 6 little early i thought

parking very hit and miss. small apartments and way overpriced.

wifi and and iron would have been appreciated.

was excellent and value for money and the two staff running the kitchen bar were very accommodating the cleaning

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

laundry facilities for guests use could have been better

facilities such as games room, pool bar, splash park for kids, restaurant and supermarket

there was a fantastic selection of food at breakfast you could have anything you wanted

was peaceful and quiet, decent sized room and kitchen for what we needed. the cleaner was lovely

small parking lot but there are places around

loved the breakfast , it was so high quality and great variety , pool lovey and fab staff

gym facilities a little limited and air conditioning in gym might have been better our room was

if you say you have a spa with sauna, steambath and jacuzzi at a 5 star boutique hotel, you have to mention

the wifi isn t great and drops in and out a lot

all the staff were very helpful and the entertainment first class especially maria who the kids adored

only issue was the wifi often dropped in certain parts of the room but not the end of the world.

3rd stay in gloria izaro club hotel was excellent, staff were friendly, breakfast and dinner was plentiful and

pool could be a bit deeper and bigger but we had teenagers so for small kids it would be ideal

the bar in the hotel had high quality drinks and the barwoman, sofia, was very professional

the room service for breakfast was excellent and always served on time with hot coffee

fantastic rooms, location and breakfast. lovely staff. excellent room service including dinner

the speciality restaurant next to the bar was very disappointing

we did not try the hotel restaurants as they seemed expensive but the bar food was excellent and reasonably

service is 5star, the private beach, the infinity pool, the sun loungers all around the property taking in

loved the breakfast each morning , staff were very friendly and appeared to genuinely be delighted to have me

no kids club or entertainment

wifi only available in foyer and had to log on every time .

pool bar service is a little slow, all the staff are lovely but at times it would take a very long

went half board, dinner and breakfast were really good

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

didn't realise one pool was heated and the other not until second last day!

were ants all over the kitchen

the structure is in a nice location, there is plenty of parking around.

pool area was lovely and plenty of sun loungers never had to leave a towel out lol

bar basic, we were only b and b and went to the bar for a cocktail and were given a very basic

in winter months the internal bar should be open all the time

away from tacky resorts, also next to best beaches on the island at papagayo (car needed for kids)

as expected due to the covid pandemic some facilities such as the gym and spa were unavailable, but we had a

self service bar next to reception from 10am- 6pm

complementary laundry service

the staff ,the food ,the pool absolutely amazing best place in lanzarote

real people interacting with real people, the pool area and the views are spectacular, and breakfast overlooking

the breakfast menu is provided all day so if you fancy brunch instead you can have that, you can have

it s quiet with being adults only and only 25 suites, it was just what we needed

the wifi was not very strong and would often drop off a lot at times and in certain places

wifi terrible expected wifi in room for a 4 star more better channels on tv hotel bit tired in

only downside is the wifi connection. we had to used our own data.

some of the bar staff were rude.

we had young kids and they enjoyed the unlimited supply of soft drinks/ice cream and the entertainment

only very small gripe about this hotel is that the indoor pool in the spa area is 15euros per person

c) gym potentially very good if you activated/ maintained some of the equipment

there was adult only areas for everything dining, swimming pool etc

loved the food the kids entertainment and total relaxation

fabulous food, great entertainment for kids, comfortable bed, very friendly staff.

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

good choice on the breakfast buffet and dinner buffet

no kids during our stay but i noticed separate pool areas for families with small children away from

at the pool every day, and the hotel exceeded itself with the food on hogmany and also the free bar for

probably the only thing would be the wifi.

last room in the house beside busy laundry and side of the road with a mound of earth for

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

charged 38 euros for two phones wifi

food, locations and room service

- breakfast coffee (pool bar lavazza was ok)

we enjoyed the little spa on the day when the weather wasn t good and the rest of the time we enjoyed the

the spa was amazing and we always had it to ourselves

beach; location a short walk from the busy 'strip' with its bars, restaurants & shops; free parking in adjacent

the kids play area was also well-organized, allowing parents to relax while their children enjoyed

of decent food for breakfast, snacks, lunch and dinner

delicious food pool we visited the children play room and we met martin what a very nice man , thank you martin

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and

we didn’t have kids but looked to be lots to do for them

everything.riuland for kids is wow!!

they could improve the bar area and put cosy seats instead of plastic table and chairs

bar and lounge not comfortable or attractive. poor english spoken at reception wifi poor

loud music around one of the pools from the kids club. pool bar closed at the quieter pool.

wifi is very stable

all good bar area nice drinks reasonably priced

breakfast and lunch were good, food fresh and tasty, replenished well, and breeze bar and snack bar was amazing

best family room i have stayed in so far just would like separating wall so can relax more when kids in bed,

cleanliness, security tag system, location, swimming pool, gym.

new resort great pool for kids

cool zones for kids and teens

there were no laundry facilities and also no kettle in the room.

very bad wifi connection. no laundry service. spa closed at 6pm.

think the quality of the coffee over the venue, breakfast, bar and pool bar, could be improved, not even smelling

the facilities, the room, the pool and they gym

gym a little small

staff/cleaning/breakfast/laundry facility

the apartment was nice and big. onsite parking is good.

also first pool was heated

adults, 2 kids, 2 apartments, it was incredible rooms comfy and clean, rooms cleaned everyday except thursday

food was good. close to the beach and nice pools with pool bar.

wifi excellent

loved the whole set up, the pool, the spa and that i could relax and chill

the pool area is lovely, loungers are managed well but the water was cold

the fitness and spa area are a bit small.

adults only

laundry service instructions is incorrect - they need changing / updating

the preferred room the infinity pool & sealegs bar the location

where family with kids had to move few times because of other behaviour i think guest experience team could be

the infinity pool with the swim up bar the fresh pool towel every day the staff were very polite, helpful, and

wifi worked very well

at the buffet restaurants could be improved - our room had a problem with the air system as kitchen smells from

pool areas nicely laid out and relaxing

the water in mini bar was so expensive at 3

the pool area is fantastic with options for both kids and adults, towels included and can be changed all you

there were plenty of beds by all the pools, the gym was great, and good variety for breakfast

best facilities for kids

wifi in the rooms is a joke

bar area in the evening is relaxed and welcoming for anyone travelling on their own and the kids

staff were very friendly, the room was lovely and the pool side was always immaculate

breakfast was really tasty with lots of options to choose from, the staff were friendly and helpful

breakfast, nice and clean pool, perfect location close to puerto del carmen, big and easy to find parking, wi

room and bed was very comfortable, bathroom and shower excellent and spacious, choice of food for breakfast was

bed and breakfast so can t comment what the evening meal was like but we did have lunch at the pool area which

the swimming pool is big and well kept, with a lifeguard and a kids section

the onsite spa (separate setup to the hotel

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

very clean modern rooms great facilities fantastic food great for the kids and a great location

the spa had a good range of massages at a good price and the one i had was great

gym wasn't great

another positive aspect is the large free parking area directly in front of the hotel

the laundry was useful and my youngest loved the

there's also a laundry room where you can go and wash,dry and iron your stuff for free

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

market just outside for shoppiing needs, self service laundry, close to the

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

location, hotel staff, cleanliness, food, spa and cocktails . mostly everything!

the hotel is 5 star but doesn't have 24hr room service which is really poor for 5 star!

stunning hotel, staff were excellent and took advantage of spa and booked a few treatments will definitely be

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

laundry, massage, bike rental on site

nice games room for kids and reasonable at €1 a game

i gave up with pre ordering then, and selected food from the buffet that had just come out of the kitchen, taking

thought if the kids' entertainment during the day was a little less pool based so they got a reason to get out

beautiful rooms and hotel. pool and grounds were fantastic and food very good

great hotel,, fantastic staff, great breakfast, good adults only swimming pool.

great hotel,, fantastic staff, great breakfast, good adults only swimming pool.

adults pool and dining area was

also the air conditioning was not working in the gym which made it very uncomfortable to work out there

also, be careful what you give into the laundry

2 water slides which were good for the kids and plenty of entertainment and things to do

was immaculate, the staff were all lovely, no problem getting sun beds, food was good, pool bar was best we have

buffet. spa. room service.

did not understand now the tea worked for breakfast nobody showed me.

excellent pools and pool bar

no wheelchair toilets by the pool area

very good breakfast

maybe the spa and gym could stay open a bit longer than 18

wifi could have been better- signal was good at times but not good at other times.

loved the kids pool area, perfect for our grandson who we'd

the pool side was amazing, with constant food being served to us

spacious room, beautiful views , large selection of pools, adults can enjoy some time away from kids as kiddy

parking could be improved

the area was exclusive, and the onsite bar was a real treat

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

were looking for - gorgeous hotel, plenty of food options, some entertainment in the form of mini golf and a

i loved the spa and went there 4 times during my stay, it had some nice heated lemon and flower scented baths

there s free parking too

of the time understaffed: one waiter responsible for reception, bar and breakfast/dining room

we had to leave before breakfast but we can say that dinner was very good

no good wifi pillows, not of the comfort quality, bar/social area limited

breakfast quality and should be improved

we much appreciated our private hot tub and the delightful heated swimming pool

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

variety of breakfast

i don t know what happened, but it started to work, so i could use the internet from hotel wifi only one day

could use some spa facilities

the room faced over the courtyard and was very quiet. the breakfast was a lovely buffet.

hotel is right on the beach , the rooms are amazing the rooftop pool & bar were fantastic for days when the

the only thing was that the pool was a little small.

loved the pool bar and the pool

gym is quite small and a few equipment.

could also do with something more child friendly, like kids meals and a play area, maybe in the roof terrace

wifi signal.

didn t like the miserable staff at breakfast wifi was useless and what ever i scanned never worked pillows

wifi was awful, i had technician in my room multiple times in 36 hrs the restaurants were very bad

our wifi in the room was never fixed , the technician had no idea how to fix and did not follow up

you had the spa which has been amazing and easy access

laundry facilities at a very reasonable price

the bar was not open as expected. only beer and soft drinks from a vending machine.

friendly and helpful breakfast good and nice roof terrace to eat on room clean and comfortable bar food and

hotel had no bar or entertainment facilities for the evening, this meant always going elsewhere when on occasion

were surprised to find a bed, food dishes and some treats for our pet

the wifi worked really well and it even had laundry facilities

the wifi worked really well and it even had laundry facilities

clean place, with smart tv & wifi central location

spacious modern design of the room along with good kitchen facilities; wifi; private entrance and

spacious modern design of the room along with good kitchen facilities; wifi; private entrance and

a fabulous 4-course breakfast every morning was just a delightful start to our day

the breakfast is an experience and we fully recommend it

the breakfast was excellent.

great hotel and amazing breakfast

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

g getting the the laundry done took 3 days)

the laundry service wasn't very good

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

it took forever to receive any type of hospitality from room service and the food was

hotel with delicious food, big area, several pools and a lot of sport activities, including the olympic

hotel is big and spacious, breakfast with many options

the drinks at the pool bar where really good

kids club.

we had a lovely view of the pool and entire resort from our room

parking free and easy

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any

nice inside pool

tv in the room was not functioning properly. wifi was very sporadic.

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

needs a washer on site or daily laundry services

they had laundry service or on-site facility

if you have a late check out changing and showering in the laundry cupboard isn't ideal.

the location was perfect, central to all the restaurants, bars, beach, shops

staff was also outstanding and helped me out the entire trip by calling the rental car agency and spa for me

the breakfast buffet and the pool are the highlights

big shout out to the entertainment team and bar staff

the bar music was loud

the buffet breakfast and dinners were also really great value and catered to a variety of tastes each night

ud83dude01ud83dudc4d reception staff helped us a lot, the bar staff in the pool area is so cool ud83dude0e

very little if i was being picky i would have liked a self service laundry on site

safe place for little ones, excellent kids club, playground and kids pool

although it has a nice looking gym some of the equipment needed refurbishment.

but okay for breakfast/lunch

wifi slightly intermittent, nothing to complain about

need to improve the wifi system overall, not fully available in all hotel rooms

this is ridiculous for an adults only hotel

the hotel wifi signal was weak and not very consistent during our stay.

small swimming pool.

hotel is adults only and so tranquil

room was a suite and was very spacious, settee used as a bed sette and very comfy, mini bar included along with

pool leisure classes spa staff fab food

we used the gym which was small but had enough equipment for us to make good use of

when asking for an ice bucket i was told it would be charged as room service unless i ask at the pool bar, i

very good wifi, i worked remotely for 1 week with no issues

not keen on the salt water pool but that is a personal choice

very small gym and music around pool not very relaxing way too loud for us but maybe others?

the food was mediocre, lots of choice but not great quality. wifi is very poor.

location was excellent. hotel and staff super. lovely pool area.

our room was right next to the children’s pool area where the kids club is and on the other side of the room

was awful paid cash for laundry service and safe rental but card charged

the staff at the kids club kept our boys entertained

than the changed it upon request only, unfortunately 2 separate beds - joint bed would be better, wifi after 5

could use a few more loungers around the pool, they tended to get scooped up early.

the tv could be connected to wifi so personal devices could pair to it.

the spa and gym area is fantastic, we used it everyday

fabulous breakfasts - well stocked buffet and you could also order a cooked breakfast

would have preferred a buffet breakfast

the fact it was adults only

we had also payed for a late check out adding 2 hours onto our stay

the food and cocktails were great, we enjoyed breakfast, lunch and dinner every day

also a small thing but not ketchup available at breakfast

the staff are absolutely amazing, the cleaners keep the resort spotless, the bar staff are very friendly, the

bar staff are very friendly, the waiters and waitresses are always smiling and very helpful the pool stafff and

breakfast was delicious

room - the room with view to the south was well protected from the wind - the free big parking - the rich omelette

good free wifi access in all areas of the hotel meant i could still connect with family at home

set in beautiful surroundings, pool area, all downstairs areas very nice

it was nice that the drinks were served to your table as well as the pool

loved the stunning beach views, excellent buffets, pool side snack bar with great menu for lunch, friendly and

gym weights area not to good

lots of variety for breakfast & dinner-the best

views, friendly staff, we was only half board so got breakfast and dinner included

some music at pool side needed

sami the bar tender was a ledgend and looked after us every night

woke up by trolleys every morning at 7am as our room was next to laundry

no laundry facilities that i could find

laundry service is tooooo expensive

great staff, comfortable with kids, great choice of food

the lack of wifi and sometimes the signal for using data was weak.

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

adults only/ no pressure/ everybody ready to help/ immediate action to a request/ centre of town/

room was quite clean, spacious, well lit, and had good wifi

equipment in gym - warmer swimming pools - hard to dislike or not be happy - hotel very well designed - lots of

only adults so very chilled especially around the pool area

only complaint would be the white grill going around the main pool and the kids pool could do with a deep clean

there were no plug sockets in the kitchen area, making it inconvenient , and would have to get a great deal to

was not that good aircon was leaking and you could not feel like it was working the tap in the kitchen didn't

utensils, crockery & pans not provided despite suites having a full kitchen

morning by staff carrying trolleys and people outside, well obviously if you stay in front of the pool, these

no laundry facilities on the complex at all

the pool was a lovely clean fresh environment, everyone respecting each other s privacy

adults only

a little pool bar would be handy just even to buy a coffe or water

wasn't much parking out front - hiring cars seems to be the norm with tourists - and there were no staples for

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

balcony with laundry dryer, we just brought our laundry pins

having a self service laundry on site was also brilliant

there was nothing i didn't like but i would have loved to have bigger coffee cups at breakfast

1st class for kids

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

english channels on the tv would be nice. the wifi didn't seem to reach my room

spa wasn't open due to covid

like that the room and hotel was very big with a free parking lot, nice views from the balcony and nice interior

pools were immaculate and serene

a very efficient laundry service

entertainment in the soleil bar was not up to the standard of the rest of the hotel, in particular the singer

kids club very good, lovely staff, my youngest went by choice nearly every day of our holiday

had a great time, l would have liked a small bar you could sit at the counter for a few pints, but not an issue

resort for families with kids