staff were very friendly, the room was lovely and the pool side was always immaculate

san miguel as we loved the entertainment in the vintage bar which, had great artists and was very relaxing

decent wifi

lanzarote princess from checking in with the lovely staff (and free prosecco and juice for the kids) to

nothing, everything was perfect, particularly liked the breakfast

staff/cleaning/breakfast/laundry facility

some basic items were missing from the kitchen such as a bottle opener

kids upsolutly loved it and nice bonus was the football area,gym and entertainment

spacious and confortable room. well equipped kitchen. refurbished bathroom.

we were half board, we had an apartment room with kitchen facilities

perfect for the kids

liked the mini kitchen

huge breakfast buffet catering for all. you won't be disappointed with selection.

kids have their own pool, play area so we spent our time at the beautiful, sea water, lower pool

free water at dinner (like it does at breakfast) and one free hot drink per day at a hotel bar of your choice

nice gym, small but good

small constructive criticism is re. the quality of wifi s

room service was late by over an hour twice - i had to chase as it had been forgotten

adults only concept is fabulous and highly recommended

the wifi could do with an overhaul as it was very difficult to use

there were no laundry facilities and also no kettle in the room.

very bad wifi connection. no laundry service. spa closed at 6pm.

for adults, where we went every day and the family zone with water slides, play area and outside spaces which

was great - a piece of everything charming hotel - exterior and interior parking next to the hotel safe place

pools are heated, but don't expect a spa level comforts, still good enough for a quick dip on winter months

main adults restaurant, free 2l water in the room daily, breakfast was great and the pool snack bar was good

adults only area was a welcome retreat including pool area with bar

thalasso spa lovely and nice pool

the pool s bar close very early

went all inclusive - enough choice of food and drink in the main adults restaurant, free 2l water in the room

also, be careful what you give into the laundry

the breakfast is officially from 08:00, but you can have a smaller variety already at 7:00, if needed

kids club kids pool play area kids

the spa and the swimming pool for adults

was immaculate, the staff were all lovely, no problem getting sun beds, food was good, pool bar was best we have

great the beds were really comfortable the location was good two pools, one heated plenty of car parking helpful

plenty of parking space and very quiet location

value for money, clean and spacious room, loved the separate pool for kids.

i liked the pool and staff.

they could improve the bar area and put cosy seats instead of plastic table and chairs

laundry service instructions is incorrect - they need changing / updating

the activities all day for the kids big and small

it has plenty of space for parking

the rooms were cleaned each day whilst we had our breakfast which consisted of a wide range of options

despite being advertised as pet-friendly, the hotel is not pet-friendly at all

the staff are so friendly and excellent with kids

also kids club staff were a bit off with us, the lady was ignoring us and not letting my son participate

super spacious, modern and for me most importantly clean

it would be nice to sit at the pool bar and order some food, not just a buffet option

i like the fact that you have two different types of pools, yes you have seagulls but they soon disappear when

the pool side was amazing, with constant food being served to us

t very expensive: 100 extra/day), good health & sports programme (yoga, pilates, aqua gym,

location, friendly and kind staff, lovely breakfast, comfortable outdoor areas and pools, very close to beach

great chill out music in the pool bar for a late afternoon drink watching the sun go down

the managers , reception staff ,cleaners , bar staff and entertainments team were second to none, always smiling

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

the rooftop bar has great cocktails and a beautiful view

there s free parking too

additional payment required for gym and indoor pool. not enough toasters at breakfast.

i booked the massage at the spa thinking i d also be able to use the spa facilities but i was told i couldn

facilities for kids

there was adult only areas for everything dining, swimming pool etc

great hotel, lovely facilities . gymn, pools, bars and entertainment for kids

also the electrics were iffy and the wifi

breakfast which was included was great

pool was very cold.

we loved the pool area and it was a novelty to have a self-service bar for the all inclusive guests

as expected due to the covid pandemic some facilities such as the gym and spa were unavailable, but we had a

staff friendly,breakfast lovely,bungalow very nice.

lots of different areas to use, pools, jacuzzi, activities, bars, dining, spa, gym, relaxing seating areas all

plenty of spaces to chill out (3 pools, snack bar, pool bar, games room, spa and much more) all very clean

choices, extremely clean, the seafood dishes were fresh and very tasty, domestic, waiting staff, bar staff and

resort; staff were very friendly; food was tasty and plentiful; activities were more aimed to kids but the yoga

wifi not always connecting

kitchen fine to cook simple meals

parking was on site

a nice and cosy apartment in classical rustic style with a spacious bedroom and a full equipped kitchen

good wifi

the kitchen is well stocked with utensils and pans

the garden with plants and pool with view on the mountains are amazing

excellently equipped kitchen

beautiful casita and pool and raquel was very accommodating at anything we needed

pool area was

property is in a lovely quiet area with a gorgeous shared pool and surround

wifi didn t work too well breakfast isn t exactly fresh out of the oven

poor wifi connection.

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

parking area

fact this hotel is adults only is blissful

adults only aspect is lovely

toast), great bars/restaurants, spa (they have an awesome sort of jacuzzi/swimming pool), the room service food

the waves at night - the choice of fruit and bread/viennoiseries at breakfast - the big inviting pool

we had preferred club rooms which gave us access to an extra pool, with swim up bar and a restaurant next to

the marine also has a laundry (€4) which made the flight even more easy

the north side of the hotel there is noise from the underground parking ventilation fans - might be problematic

kids loved the mini club, the staff were great i liked the variety of 4 swimming pools - even

wifi is very poor in most areas, although i heard that it's usable on the ground floor beneath

if you are planning on relaxing in the gardens or by the pool, i would advise that

pool was freezing cold so we had to go and use the spa facilities instead which was a lot warmer but came with

location lovely hosts clean spacious indoor pool

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

tv in the room was not functioning properly. wifi was very sporadic.

beautiful location...stunning view...accomodation was luxurious with stunning indoor pool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

if you have a late check out changing and showering in the laundry cupboard isn't ideal.

needs a washer on site or daily laundry services

they had laundry service or on-site facility

lovely rooftop area and pool

fantastic location , loved the views from the rooftop pool

second thing was the lunch in the bar left a lot to be desired

attention to details inside the facilities, the customer care from the staff and the breakfast were great

hotel is adults only and so tranquil

we had to change our room due to the bad wifi coverage

wifi very difficult to access

excellent customer service, good breakfast, excellent facilities (wellness spa was amazing)

food was actually really good, breakfast was a highlight with fresh pancakes made to order

congratulations to hsk, f&b, guest experience, front office and pool staff

nothing really. it should be pointed out more clearly that gym can be used out of opening hours.

also the breakfast arrangement and choice was outstanding

great entertainment around the pool and for kids at the mini disco

pool bar staff were lovely

room was huge and spotless, lots of storage for clothes, a fridge, good wifi, bed was huge

lack of outdoor space for big kids to play.

booked a deluxe double with spa bath and we had a terrace with sun loungers and table and chairs and of course

very little if i was being picky i would have liked a self service laundry on site

safe place for little ones, excellent kids club, playground and kids pool

racist families & kids. but that's just a few small minded british people & to be expected.

was average and the cleaning ladies usually cane in the afternoon when we were napping with the kids

breakfast, was a differentere to other hotels we visited in fuerteventura security was very

i liked it all i just wish the spa stayed open until about 9.30pm as 6pm is too early to close.

the hotel itself is amazing, good pool, amazing bedroom

everything was perfect (food, room, pool, parking, staff) everything.

the breakfast was limited, the wifi didn't stretch to the balcony and the whole experience felt more like a

the animadora and people who worked in spa/gym made us feel comfortable and were all nice

was awful paid cash for laundry service and safe rental but card charged

maybe extra bar staff too during busy periods

wifi worked very well with no problems

i saw someone fall over on step down to pool area and another with large bruises from where she had

the hotel itself has a heated pool and is clean and family friendly

their gym had dumbbells only up until 15kg and no machines.

- for a hotel like this, i would have expected a better spa - no heated swimming pool

room was modern and very clean, good wifi, tasty breakfast and

i arrived it was a very small room so they move us it's was everything and more the staff food spa where just

the pools, and spa areas were great

pool bar closed at 6 little early i thought

wifi only allowed 3 devices and i had my work laptop so i had to use my own hotspot which was

bar/restaurants just a minutes walk with a shop nearby, very warm welcome from the staff, pool area was lovely

value for money clean with all mod cons beautiful pool staff friendly loved the location easy walk to harbour

parking very hit and miss. small apartments and way overpriced.

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the time it was still honouring past bookings so a lot of lillos in the pool,

the bar is also really expensive

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

laundry facilities for guests use could have been better

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

clean contemporary complex with large pool , pool bar and great breakfast provided

clean hotel, with great facilities, shop,bar, gym, restaurant and fab swimming pools for all ages

were very friendly and the breakfast was really delicious

if you say you have a spa with sauna, steambath and jacuzzi at a 5 star boutique hotel, you have to mention

beautiful modern hotel, very quiet, great adults only escape

directly around the pool was a little tight but there were plenty of beds on the sun deck

no iron, single beds pushed together, bad wifi,air con hard to work

restaurant and bar were modern and fun with friendly staff and decent food - all pleasant

extra: every 2 nights enterntainment in the bar for the kids, lovely lady doing that

3rd stay in gloria izaro club hotel was excellent, staff were friendly, breakfast and dinner was plentiful and

there was a fantastic breakfast with so many different options for all tastes

pool could be a bit deeper and bigger but we had teenagers so for small kids it would be ideal

pool area location to everything and public bus on the corner the complex is

location, kids friendly, new

my wifi was perfect but my partner did experience some connection issues.

staff were absolutely lovely, especially with the kids (3 & 8) and the whole place is absolutely spotless

the pool area was also fabulous, with lots of space making it very easy to socially distance

facilities were excellent and i believe they are building an extra spa facility on site, ready for 2025 i would

i think it might be the kitchen

loved the outdoor pool and bar area and the fact that it s a beachfront property

size of rooms with balcony staff excellent pool bar lovely

the pool was well kept and clean and very aesthetic

gym was in another building not part of the hotel complex and therefore not convenient as you would

mini bar lacked imagination with choice of drinks

the staff at the front desk, restaurant and bar were so friendly and polite

beach (could be too remote if you don't have a car) - private parking - good service and staff - wifi works

also spa and gym

code in piano bar men coming in with speedo trunks and no top on and women coming in with a bikini not really

no laundry facilities that i could find

woke up by trolleys every morning at 7am as our room was next to laundry

laundry service is tooooo expensive

breakfast, lunch and dinner were all really good

it was easy to get to by car and had plenty of parking

complementary laundry service

i would have liked a gym on site

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included

apart from no hotel bar to relax in

service is impeccable but very personal, real people interacting with real people, the pool area and the views

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

didn't realise one pool was heated and the other not until second last day!

were ants all over the kitchen

fully equipped kitchen and large bathroom

pool was clean and so was pool area

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

food was fab and i liked the glass of champagne with breakfast

the breakfast is the best offering with the room service. both very good.

hotel , food was amazing all the staff were so friendly the pool was lovely and warm , we will definitely be

this is one of the quieter hotels with not a lot of kids or teens around

the kids play area was also well-organized, allowing parents to relax while their children enjoyed

our 2 kids loved the pool and kids club

swimming pool was heated & food was exceptional

breakfast was a leisurely affair and staff were excellent

- location, by walk everywhere - pool, gym, room - checkin/out

last room in the house beside busy laundry and side of the road with a mound of earth for

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

high speed wifi

heated pool - lots of sunbeds and umbrellas - close to oceanfront - large spacious lobby -free parking in big

very nice facility, close to the beach, clean and friendly staff. animation for the kids

the parasols in the pool area had holes in them and were ragged

the pools etc were just what we needed and the activities were perfect for the kids

friendly and helpful, the food was amazing and the cocktails are 24hrs and really nice the snack bar serves some

breakfast was good as was the rest of the food

room service sometimes too early in the morning

pool is not heated

darts we had to leave the hotel to go to a nearby pub where i would had spent my money at the bar watching the

spotless and also the activity in the hotel area was also very good (dancing in the pool , mini golf and lots

you are not focused on spending time at the hotel, it offers convenient free parking close to the airport

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

my four year old son enjoys the kids disco and kids club

nice little gym area available

i had breakfast and dinner and both were very good buffets with big variety of food and also new things

everything. the location, the staff, the facilities, the gym, the food and the drink.

the laundry was useful and my youngest loved the

there's also a laundry room where you can go and wash,dry and iron your stuff for free

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

loved the spa, free laundry facilities, heavenly massage and midday check out

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

everything about this hotel. breakfast. satff. room. everything is perfect.

the room service, i ordered a sandwich of cheese and onion toastie with fries

everything except the poor wifi.

laundry, massage, bike rental on site

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

spacious room, entertainment, kids club, food, drinks. everything was amazing

pool area kept lovely and clean

i gave up with pre ordering then, and selected food from the buffet that had just come out of the kitchen, taking

wifi in hotel very poor- had to pay 20 to use it in your room but only one person at a time

the location loved the plane spotting great entairnment around the pool area something for everybody entairnment

the facilities were great (the heated pool was an added bonus especially as we had kids with

airy, open lovely staff/ fabalous facilities spa area is so relaxing large choice of food and drink got

have to say one bar was definitely more expensive for some reason but i have to say the atmosphere and relaxation

wifi coverage in rooms unusable, in the bar ok

the breakfast is very good and the evening meals were good, although it would have been nicer to have

charming hotel excellent accommodating staff breakfast and dinner

garden and pool areas were attractive and immaculate

waitress who in fact was the only member of staff in the entire hotel, manning the restaurant, bar and reception

liimited selection of breakfast items

excellent location, breakfast, staff

and the bar on top floor is a beautiful place to have a drink and rest

was nicer than at the gran arrecife hotel and the wifi was much better, with a stable connection for work, which

or coffee facilities in the room, some noise late at night from corridors as doors shut loudly room service

the gym on the top of the building is a bit small and obsoleted.

the property is not too child-friendly: no facilities for kids, no kids menu in the restaurant

had everything we wanted from roof top pool to gym

loved the adult only pool area on the roof

only thing wrong was hot breakfast was cold in the mornings even when it came out from kitchen

some restaurants not open, gym not open, charge for steam room

fantastic variety of breakfast

suite was spacious and clean

fabulous views and very comfortable room. wifi in room was very good.

the kitchen staff, especially the omelette station! the pool was lovely and warm! magnificent!

laundry facilities at a very reasonable price

hotel was great, friendly staff, exceptionally clean, lovely breakfast and amazing sea views

breakfast,very fresh and tasty options,great service

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

everything is neat and clean, good wifi speed

the wifi worked really well and it even had laundry facilities

the bed was comfortable, apartments was clean, wifi was very

couldn't connect to the wifi straight away but a quick phone call was easy and swiftly dealt with

spacious modern design of the room along with good kitchen facilities; wifi; private entrance and

weird smell in kitchen they couldnt smell

great hotel and amazing breakfast

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

best breakfast and experience in canaries !

although it is a busy town, parking was surprisingly easy as well and it s central location on the island

the breakfast is an experience and we fully recommend it

no laundry facilities on the complex at all

pool area quiet andy clean

on street parking but very difficult to find a space, hotel needs a dedicated parking area

it was adults only it was quiet plenty of sun beds and the view from our room was amazing

if you want a quite relaxing break in an adults only complex this place is for you