breakfast was an option of white bread toast and butter/jam or cereal

clean and lovely breakfast.

breakfast was basic

no free breakfast, vendors asking to take you places and tours. aggressive .

full breakfast still not available.

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very

grounds, pool and indoor spaces

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

three large groups meant that we had to eat in the bar

lovely relaxing bar, bar food and breakfast excellent

the garden is nice, worth to walk around and sit by the pool.

wifi worked the majority of the time, but was quite slow and sometimes cut out

hot tub was freezing as well as the pool grounds were beautifully kept and clean staff pleasant walls very thin

the pool is fresh and inviting, and the grounds are simply spectacular, with a seemingly infinite

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

the front desk staff was really friendly and helpful, breakfast was good

the parking seemed secure with a very tall locked gate immediately outside of the building

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no parking, shower on the bathroom doesn t work well. tv doesn t work well

included breakfast is very well prepared

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

there was a laundry facility available which was very appreciated ($1

i feel safe there for my kids to roam around and o don’t

it was easier to locate to gold's gym then taxis would come to the right place

breakfast, and staff..

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

the delicious pineapple and papaya with breakfast

too many groups of students and kids

almost everything, but the parking lot was full.

was very nice in a pleasant restaurant near the pool

think your laundry price over !

laundry is extremely expensive, room service has good and bad moments.

laundry in each villa

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

actually the washer / dryers are in a separate laundry room

needed king size bed, laundry to expensive

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

the laundry room equipment could be updated with more efficient equipment, but this is just me being

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

would be better if there was a pool or somewhere to sit in the sun

no pool on-site.

the gym was sufficient with some cardio machines as well as weights

very nice staff, lobby bar and free breakfast buffet.

two bedrooms, a lounge and dining area, a kitchen area and two bathrooms

big room, gym, laundry

we also enjoyed eating at the japanese restaurant and playing the machines at the casino

the staff from the 24-hour room service/kitchen were confused that my package came with breakfast and dinner

pool was so cold jaja

wonderful with our kids and very knowledgeable about things to do in and around the area

and angie, the desk people, also cook breakfast and clean and do laundry too

plus we could do our laundry (with an extra charge)

quick laundry service

warm water, super friendly staff and a kitchen for your use which is also impeccable clean

fast wifi

laundry service good value (out sourced)

laundry was ridiculously overpriced

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

the pool area looks nice, however we didn t get to use it

my chromecast was unable to connect to the hotel wifi, so i didn't use the room's tv

laundry

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

they have a laundry option at a reasonable price ( reasonable by costa rica standards and compared to other

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

may think laundry is expensive at usd$12, but it's per load so you can wash everything

she told me i could have my laundry done on sunday

great wifi service comfortable room good breakfast

chatty and respectful owner, late check out at

the restaurant did not cook, only the possibility to buy drinks, non-functional wifi

wifi in the rooms was unreliable

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

unable to connect to wifi

wifi is not that strong and the noises at night from the restaurant and bar next doors!

unfortunately, the power went out so i had no electricity, wifi or hot water

loved the friendly staff, beds were very comfy and the typical costarican breakfast they serve is really good

parking down the street was a bit of a hassle and had to wait for a while to get the car in and out

have been warned that the pool was not available because of repairs or renovation

roof terrace, delicious breakfast, location, helpful staff.

was ok for whatsapp texting - if you needed phone or video, just had to go outside door or to the breakfast or

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

wifi was ok

clean rooms - friendly staff - centrally located - free wifi and cable - great hot water

very noisy on a friday night with the karaoke bar and traffic.

there is a bar right next to it that makes ir very loud

one window looked over the laundry room and the other over a hall way

like that they have laundry service and airport taxi shuttle

big breakfast served with coffee and juice in the morning and very helpful staff on the front desk

nice place, friendly staff, good breakfast, would recommend.

great free breakfast with a choice of three: american, continental or omelette with veggies and ham

breakfast was very good room comfortable pool and gym super the view was amazing hotel restaurant was very good

didn t get to use the pool but it looked great

facility is new and clean, gym is good.

great facilities - pool, gym and sauna

the rest of the hotel was equally high standard with great facilities including the great pool area and gym

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

housekeeping, and restaurant and bar was outstanding

the room service tried to take cargo and service as well

t like that, the place looks old and tiny, first day was cramped, breakfast area is really small, pool was closed

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

wifi worked well

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

drop off laundry-and you get it done by the end of that day

wifi signal,acceptable restaurant,helpful front desk staff

the masseuse is alright, but the spa they advertise extensively is a really tiny little room

some of the staff in the casino and such could be a little nicer

they no longer have a breakfast bar post-covic bad

this was a nuisance expensive laundry

good breakfast, good location, helpful staff

there is a loud, bright casino across the street

it’s has a wonderful breakfast shop and bakery and the hostess debbie is wonderful

a casino opposite which can get noisy especially with queues of car traffic overnight

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

good paid laundry service

great breakfast, chilled out bar and homely

price and the staff is very friendly! the breakfast was excellent!

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

the breakfast was good and the location was close to city center

the staff unpleasant wifi connection not stable poor breakfast

good breakfast

wifi was slow

the staff were very nice and the breakfast was fantastic!

the morning breakfast

location, safe parking, safe location

good free wifi

the room was clean, had enough towels, but the kitchen was not really good for cooking, except of salads, it

very clean. very comfortable. good parking areas.

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

the continental breakfast was wonderful with fresh bread

wifi was good

in house restaurant, excellent breakfast

breakfast is good with homemade breads and jams

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the laundry service has a pay by number of piece of clothing price.

the cleaning staff washed my personal laundry for a reasonable price

used the laundry service which was very fast

toioet aren't great, especially the shower wasn't too clean, with soap bar already used

staff were an hour late with the laundry service and we were concerned about missing our bus

all with fresh fruit plate, coffee, juice, sweet bread wifi cool community lounge spaces, covered but

our kids did well by holding on to the sides of the slide until they were around the bend and then

hot tub waterslide to the pool was awesome

there's a pool and even secure parking for those mad enough to want to drive around here

parking here is difficult if there are more than 2 vehicles

private parking and good wifi signal

convenient location with parking, restaurant, and breakfast included

lots of space in a room, good private parking for a car. helpful staff.

wifi was a bit spotty in the room.

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi worked very well. staff was alright. location near to the bus stops.

the room was clean and facilities like wifi were good

wifi was way too slow, roaches all over the bathroom, just one toilet paper roll, was the half of

wifi, good outlets and a very very clean bathroom

the wifi was also pretty good

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

the wifi is excellent with a good speed and reliable

strong wifi

wifi good

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

bartenders keep the glasses full and the kitchen still has a great menu

bar tenders always smiling and ready to help also, security guy, bell room , reception everyone

the kitchen staff prepared fish i caught at jaco

location bar staff excellent (karla is such a doll) rooms have great beds/ ac/ hot water w pressure and all

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

there is also cuban bar next few blocks

mansion; excellent restaurant; rooftop gym and jacuzzi; decoration- garden, plants everywhere, paintings and

good gym for my needs

gated parking is available

the hotel also provides a laundry service which was efficient and good value for

no communal space either but fast wifi

the room is very clean, the shared kitchen was very clean

delicious cafe attached and a nice common area next to the rooms with kitchen and dining area

value was incredible, very reasonable price and included breakfast

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

the bar and restaurant are on site and once you ve been here a couple of times everyone knows you by

super friendly and welcoming, room very comfortable & clean with fast wifi, free coffee on tap with

internet/wifi didn't work most of the time and no where on the booking site did it say 'don't plan on

the breakfast was good with lots of options

nice hotel, parking and bar

us poorly, waiting almost 45 minutes for checking in and not getting any complementary service, parking in a

location and facilities (pool, gym and restaurant)

we had the pool for ourselves

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

great bar and breakfast

no clothes iron available. wifi is good, not great.

excellent breakfast lunch and dinner served at hotel castillo

great bar and breakfast

laundry service very expensive

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

the hostel offered same day laundry (8$)

laundry services were not good, all clothes came back still smelling bad and had been just stuffed

great design, convenient amenities, comfortable bed, great local location, laundry available

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

laundry could be arranged via reception

hot water for tea and coffee in a central spot. info about laundry services.

s an engaging, creative, cozy environment with great breakfast and friendly people

room was comfortable, the breakfast and garden rom was fantastic.

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

pet fee was $20 for a small dog

i m certain they would allow me to use the one downstairs in the kitchen if asked

they have their own parking lot

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

the room service and the food was really good

pool could do with a few additional chairs/loungers and our drains were stinky after showers but

wifi not working perfectly

the staff was amazing and the laundry service is perfect

the laundry service was amazing

comfortable beds, good internet, exceptional breakfast

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good

gym with a a great view the breakfast was also amazing

friendly staff and room service available as well

hotel atmosphere, tv, wifi, staff

should have an american breakfast on the menu because a lot of canadians and america's visit there

breakfast costed extra money

everything else on the breakfast bar was off limits

everything else on the breakfast bar was off limits

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

wifi was slow at peak times but was operational (could read and write emails and browse webpages

wifi wasn't reliable. noisy.

have been nice to have a small bar fridge, there were drinks available but they weren't cold

good price- included breakfast, drinkable water. right in the city center.

charges for room service and laundry

got charged $22 for a laundry bag

big shower, a good gym for a workout and we enjoyed the breakfast very much

we ordered room service for dinner and it was good and not as overly priced as breakfast

many amenities at the hotel except for the gym

and laundry available

the service was excellent and the breakfast was good.

were wokend early each morning due to the noise in the kitchen / possibly another hotel - but this started from

wifi was great during our stay

the breakfast was really good

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

, the hotel room, complete with a large, varied breakfast and free wifi, is a bargain

small parking, but we have the space

to have lunch or room service, just a very expensive roof top restaurant that opens at 4pm and if you don t

the staff seemed like college kids who would rather be doing something else - there

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry or the cast of stomp was in the room above mine

the laundry service.

we had our rental car when we first got there and the parking garage felt very secure and was easy to access

(stray pen mark says they weren't changed) the towels smelled like they were used for someones pet

also, i like the laundry facilities

laundry machine very helpful

laundry on second floor

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

good breakfast and wifi

the hottub/plunge pool looked quite sorry for itself and the gym consisted of one treadmill

free breakfast was very good and beds were

staff was quite friendly, breakfast was nice, the room was quite tidy and clean, the bed was very comfortable,

the restaurant staff at breakfast was very accomodating

pool good. felt like a safe part of town close to park

art doors, lush courtyard and pool area, second lobby space upstairs, really quality

good breakfast.

breakfast was very good

they charged an exorbitant amount for laundry service

we haven't used it but there is a nice pull and gym

pool and gym, location is quite nice as well

the gym is small and not very well played out but it has the minimum equipment you would expect

we didn't get to try the breakfast

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

the pool and jacuzzi are nice and usually you have the pool to yourself so very relaxing the wifi was very good

the coffee could have been a little stronger at breakfast haha

nice staff, really good food and a nice pool

our family with three kids liked a delicious breakfast

however lovely staff and a nice little bar and good cake and coffee was served

the rooms are clean and comfortable, and the breakfast is excellent as is the hotel s restaurant

the wifi was not the best, occasionally would lag but it was still working overall

toast tea&coffee and some cereal for the kids

of the courtyard and rooms restaurant and bar 24 hour reception breakfast provided for us at 4am good modern

i was grateful to have laundry service

there is a lovely front porch and bar area

with very good wifi

the breakfast included was also amazing, fruit plate with pineapple, papaya and banana, and then

the room was great - very spacious with a spa bath and well lit with an interesting configuration

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

the breakfast of fresh tropical fruit toast eggs and potatoes was delicious

the swimming pool is great for the kids who (with jetlag) went in very early in the morning (quietly) and the

the pool needs a little cleaning

loved the place, nice swimming pool, breakfast in the morning served outdoors, refrigerator to store drinks and

don t like the perfume cleaning products or laundry soap

a laundry on site

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

near restaurants and laundry facility

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

in this hotel we had the best breakfast of all our stays in costa rica

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

breakfast in luz de luna top, nice and friendly atmosphere

excellent location, great breakfast, friendly staff

nice and comfortable room and a very good breakfast. people were very friendly and kind.

fridge :-), ok shower, nice lobby/restaurant area, nice court with a sitting area, space for car parking ps

- wifi was spotty and on my second night it didn't work (also sometimes was working on the phone but

the hotel has a bar next to the entrance, where you can sit and get some beers for a small price

such comfy rooms and the breakfast included was lovely

the private parking is very handy and the prices are fair

parking place for free

i did not use the parking, there were not many space

wifi came and went in strength

the staff were lovely - held my parking space when we were late to arrive at night and the whole stay was very

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

they also took care of our laundry and fed us the most amazing breakfast every morning

laundry service ($8 per load) was efficient

they did my laundry for free and did not give me any hard time when i had to cancel the last night

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

also nice that their laundry service was affordable

and 5 minutes from a supermarket and a few restaurants, it has a lovely swimming pool and gym

wifi didn t really work in the room but at the reception - no safe - a/c was old and didn t

at the restaurant overlooking it, and my husband was delighted that there were some basic gym facilities too

the staff were super helpful, the gym awesome and the place was in a great location

appreciated the early check-in and free laundry.

there was a queue for laundry in the evening as they have only 2 +2 machines

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

i didn't get to try the breakfast, but hopefully next time

the gym is very good equipped and it has a free shuttle to the airport every hour.

the property grounds are stunning, and we particularly enjoyed the breakfast

restaurant and bar were great

gym was fine and well ventilated

advertised as having a gym but they had it padlocked and looking through the windows it was filthy anyway

the location is great, the breakfast is wonderful and the staff is always helpful

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

good value and ok location. the kids enjoyed the pool. breakfast staff was super nice!

chose this property because the location was convenient and they are pet friendly

wifi service weak from hotel room but good reception in lobby.

laundry facilities on the property

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

the airport shuttle made transport to the airport very easy

breakfast was absolutely delicious

breakfast was great, location was convenient to walk to historical centre and train station

breakfast was good

breakfast in an open air patio surrounded by plants and birds was very pleasant

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

breakfast eggs

was okay, parking behind the gate

good breakfast, and off-street parking available

communal areas are good and wifi is fast

and late at night, but they were able to accommodate me, show me the parking, and made good breakfast + coffee

clean, comfortable, with most of the basic amenities, and traditional cr breakfast

the gym was well equipped to have a good exercise routine

breakfast could be more versatile, but considering the number of tourists this year, a proper

the gym was small and without ac but well equipped so i was satisfied overall

the breakfast was really good, lots of fresh fruit and many breakfast choices

costa rican style breakfast in the morning

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

calm, green and nice place with a swimming pool and a beautiful garden

sloths on property and clean pool

the rooms are comfortable and clean, the pool is great to relax after a long drive and breakfast is delicious

private parking. nice people. the price was cheap. good wifi hot water at the shower

the room has a small kitchen in case you want to stay several days and prepare something to eat

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

housekeeping was lax. laundry services could be improved.

laundry service is beyond overpriced

no laundry service

they said they were having a big problem with their laundry

they're laundry was

gorgeous lookout onto the golf course, amazing breakfast and hospitality

outside back yard with view of golf course

hotel is right on the golf course

fabulous view across the golf course that might have appeared from the advertising that one would have access

staff, available as we arrived from the airport by car to enter the parking area, comfortable spacious room,

bed was uncomfortable and furniture was damaged. there was no pool or jacuzzi.

and fabulous views of golf course and mountains

de golf and cecilia (the host) deserve the highest rating

was a pleasant atmosphere, beautiful views of the golf course and great bird watching