secure parking is provided and the san jose international airport is conveniently close

the view of the golf course was great from the foyer and from the room

we were provided a delicious breakfast in the dining area overlooking the golf course and walking trails

de golf and cecilia (the host) deserve the highest rating

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

gorgeous lookout onto the golf course, amazing breakfast and hospitality

fabulous view across the golf course that might have appeared from the advertising that one would have access

outside back yard with view of golf course

hotel is right on the golf course

no laundry service

housekeeping was lax. laundry services could be improved.

laundry service is beyond overpriced

they're laundry was

they said they were having a big problem with their laundry

lots of parking around the building

location is excellent, breakfast is ok

free parking is a big plus

the gym was good - had the basics needed for a good workout

friendly staff, comfortable, the shuttle driver to the airport katy, i think, was incredibly nice and awesome

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

laundry facilities on the property

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

great location, nice area, pet friendly beautiful pool and great gym

there was a queue for laundry in the evening as they have only 2 +2 machines

appreciated the early check-in and free laundry.

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

i expected more from the breakfast, omelette station etc

the breakfast was good, the staff was pleasant and helpful!

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

hotel is brand new, beautiful amenities, restaurant, and the gym is on point for a short term stay

improve breakfast options

great gym, pool and even kinder staff going above and beyond every

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

private parking. nice people. the price was cheap. good wifi hot water at the shower

however, in fact i could find nobody at 6:30 pm when i wanted to get the wifi password

the rooms are comfortable and clean, the pool is great to relax after a long drive and breakfast is delicious

nice pool, it is always open, the children enjoyed it very much

also nice that their laundry service was affordable

would have been nice to have the bar open

was perfect they have a gym bar restaurant swimming pool so beautiful excellent

nice pool, nice gym, room and bathroom were clean and confortable.

bar wasn t open for food at night or snacks which is a problem when it is raining

near restaurants and laundry facility

don t like the perfume cleaning products or laundry soap

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

a laundry on site

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

the pool was nice and big and very refreshing

room was very comfortable, wifi great, and breakfast was amazing

we had a great stay here. breakfast was fantastic!

the swimming pool was great to freshen up and the shower really nice

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

our family with three kids liked a delicious breakfast

lovely big room, great pool and jacuzzi, fantastic breakfast with great choices of fresh fruit, very friendly

very close to the airport; shuttle: free shuttle from the terminal to the hotel; pet policy: a reasonable pet

i really liked the onsite restaurant and the local breakfast with amazing fruit that was included in the meal

breakfast was absolutely delicious

the gym, the swimming pool and the view of the golf course and the mountains breathtaking

the pool was cold

staff was fantastic. food was amazing! the bar made fantastic drink.

asking months in advance to get an adjacent room for our kids, they put us next to a connecting room with women

self serve laundry with washer and dryer

value close to the airport with secure parking

clean, close to alamo/enterprise return, nice neighborhood, gated parking lot, close to airport

great kitchen

large multi-room apartment style with full kitchen was nice, fairly clean but several crawling ants/bugs noticed

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

pancakes for the kids

great breakfast! friendly staff :)

then give you phone number of the driver to text him for the airport pick up), ample on site free parking,

comfortable bedding, good food, lovely outdoor pool, shuttle service: the vibe!

the staff were sooo nice and the breakfast was delish

wifi speed in the room carpet noise from outside the price calculated by booking was the nett price

of dining options/good food, casino in the hotel, a nice gym and upper level pool, very good pricing compared

very extensive room service menu

the bar and casino

the room has a small kitchen in case you want to stay several days and prepare something to eat

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

great food, excellent gym and beautiful spa

we went to the spa and could tell it hadn't been used properly in a long time (the sauna wasn't turned on,

spa & sushi restaurant

friendly staff who did my laundry for free !

parking was inside of the property

the breakfast is great and they are very helpful anf friendly

clean property, friendly staff, delicious included breakfast and free airport shuttle

lovely breakfast and shuttle from airport included.

secure private parking

the kids loved the swimming pool

gardens, simple but tasty breakfast

super close to the airport and free parking behind a gate

pet friendly

tennis courts and pool table

large, clean bedrooms and nice outdoor pool and gym

breakfast was amazing. very yummy. clean hotel rooms. safe parking ie gated.

great value, wonderful hotel close to the airport. kids playground is a bonus for families!

breakfast

laundry room

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

half of the machines in laundry room was broken

was a free laundry room with comfortable bedding and a shopping centre across the road

liked the fact that there is a do it yourself laundry room

location, breakfast, secure parking. carolina is such a kind person!

clean, well maintained rooms. breakfast patio

room was clean and breakfast delicious

accessible by car, parking is safe

great breakfast

the hotel does not have an in-house laundry facilities for the guest

nice city hotel shops and restaurants walking distance nice pool and good breakfast

terrible but breakfast wasn t exceptional, gym was small

convenient location, well-kept, good breakfast

great wifi

breakfast was good, but i must say, not according to europe standards

location close to escazu pleasant staff good restaurant comfortable and secure parking lot restaurants and

breakfast was great

nice room, clean and comfortable. breakfast was excellent, good service.

i booked it instead of another one, besides the location because of the gym

the room i got is next to the laundry room, so there was some noise.

location to airport, shuttle, laundry, good food, clean place, great helpful staff

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

could used a laundry room for hotel guests

pool comfortable beds spacious room helpful staff clean facilities onsite bar & restaurant with

nice to have the use of laundry facilities

was a wifi router fixed next to the door of our apartment

stayed here before and forgot that the front parking area can be a bit difficult to get out of when it is rush

quiet, private,kitchen facilities, hot water in shower and bathroom,

secure hotel with furnished kitchen and automobile parking, close to san jose international airport

great breakfast, laundry on site.

pool and fitness facility were wonderful

they were doing construction to the bar and staffing was limited long waits for service

i like the staff the facility the food the service especially the pool and exercise room

parking lot was full, and common areas were crowded all the time

great location, nice pool, complimentary breakfast, laundry room, nice beds

it was great that you could do laundry

everything was good! needed more directions about coins and laundry.

ability to do your own laundry

i also appreciated they had laundry on-site, a printer, and fast wifi

bonus was the coin operated laundry so we could was our sweaty dirty clothes from our stay at manuel

some of our luggage for us during the week we were in osa and we could make use of the hotel s laundry and

loved that we could run a load of laundry, as we were traveling throughout the country

laundry room

i appreciated the on-site guest laundry facilities available

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

coin-operated laundry would be nice

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

the food was not very good and the menu did not have options for kids.

they helped me get my car checked into the parking garage so when we returned from california is there waiting

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

room is spacious with all the facilities you would expect, breakfast was substantial and well prepared and

shower took a long time to run warm water no english tv film channels pool very small

the pool is very small

good wifi

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

are only 4 parking spots inside the hotel, and the rest outside on the road

everything. the ease of check in. the safe parking of our car. the staff. the rooms.

parking a car was a nightmare.

the room is close to the kitchen, there were noises late in the night and early in the morning

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

i m certain they would allow me to use the one downstairs in the kitchen if asked

we booked the room with kitchen and even paid more money by choosing the room

bar on premises open 2-10

no mini bar as advertised, some of the main ceiling lights didn t work and it is located far from

told us to order mini bar drinks from reception and then isisted we paid 35% more for them as he had 'run out

swimming pool

the spa treatments are available but there is not a practitioner on site so has to be prearranged

style, comfort, views, staff, location, pool!

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

free use of laundry facilities

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

excellent service and breakfast and free laundry room

free laundry

the free laundry facilities were useful than expected

there isn t anyone to help you with the luggage, unless you park the car at parking, take the elevator and

we ordered room service serval times during our stay because the restaurant food was really good

very clean rooms and gym. staff was very helpful.

the towels looks like kitchen towels and it was kind of messy the distribution the hotel is in the backside of

the connection between the restaurant, bar and pool makes it a great social place to hang out

bar and restaurant are great

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

music around the pool and bar was a bit on the loud side for my taste

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

the pool and spa were amazing as well

room wasn t so clean and when you call room service or the front desk, it takes a long time to get an

great service, nice room with a very nice view, with a nice gym and pool.

bed was also comfy :) free underground parking which is handy if you're bringing a car

we had a suite that included a small kitchen area, which was great, but they did not clean the dishes or provide

breakfast was very tasty

decor, lush gardens, very safe neighbourhood, delicious breakfast and excellent service from the friendly

breakfast is exceptional with every part perfect and delicious

the included breakfast is unreal

it was breakfast that won us over

laundry system was good

the grounds, parking, and hotel are always clean and sanitizing gel is still at the elevator

i enjoyed the convenience of the onsite parking garage and felt very comfortable

only thing i was a bit disappointed by was the gym

this time the experience was clouded by an inattentive room service waiter who didn't deliver anything but a

very clean, excellent staff, nice gym, delicious breakfast, quiet room, safe parking, good price

friendly staff and room service available as well

comfortable room, good breakfast, nice lobby, free parking, and staff who were super-helpful above and beyond

the hospitality was absolutely amazing - the concierges, parking attendant, housekeepers, and restaurant staff

very good breakfast - homemade brownies and banana bread were the bomb

free laundry. the beds were comfortable and nice.

great facilities, laundry, pool, gym etc

they had free laundry service for guests but didn t have soap available. bummer!!

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

they have washer and dryers for free laundry services as well, which is nice after a long week in the humid

breakfast is good with homemade breads and jams

we had to leave early so couldn t have breakfast. staff were very friendly and welcoming

very nice staff, rooms are clean and a healthy continental breakfast.

very nice , helpful personnel, clean, quiet, tasty breakfast, good location.

breakfast was adequate with homemade biscuits

laundry facilities were out of order

free laundry was a real bonus as we were halfway through a 6 week trip

laundry machines were free and in excellent condition

there is a free laundry area as well

the gym was a decent size and the complimentary laundry room was very useful

2 pools, laundry facilities and large workout facility

laundry onsite

also, loved that there were laundry facilities onsite

laundry service is available

location, heated pool, complimentary breakfast, laundry facilities, on-site mini-marketstaff.

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

parking is beneath the hotel with a friendly security attendent, again access with a key card is

location , pool , breakfast

pet friendly for a price

so, i asked if i could have access to their laundry room to get the stains out

advertised laundry and didn't have it

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

swimming pool for the kids

we are a family of 5 with 3 kids so very very unexpected

but there are no kettle in the room, no bathrobe or slippers, and you have to pay for the wifi (

location, cleanliness, and great food with room service!

swimming pool on the 4th floor, great for kids

tv was useless to make it work you had to call room service who had a special remote

was glad the shuttle was still running

not much of variety in breakfast choice. the water in the pool was way to cold to swim in.

forward to return many times to the impeccably clean and efficient rooms, and hang out at the pool, and hug my

wonderful safe location, really nice staff, comfortable quiet room. beautiful pool

wifi access is terrible.

really bad wifi

housekeeping staff are lovely and were very gracious when helping us with some extra requests (laundry service

relaxed pool side atmosphere for breakfast

we enjoyed the pool and breakfast

one of the employees had started a log fire with cardboard and whatever paper was available and fireplace was

adela - in the kitchen/restaurant - was always serving/ preparing breakfast with a smile regardless of number

first stop off from the flight with young kids

pool was a hit with the kids

the beds are comfortable, it also has a nice pool and the garden is very beautiful

pool areas was nice as well

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

laundry came back folded and

breakfast wasn't great - there were ants, and it was a little difficult to find clean dishes.

the kids loved the little pool in the hotel to cool off

shuttle to the airport. great central location for cafes,restaurants, parks. great hot showers.

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

free parking and breakfast was decent too

location with free and easy parking water pressure is good room lighting feels very comfortable has a 24/7

swimming pool, large hot tub

the pool was refreshing and very clean

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

pool and hot tub

the pool and the breakfast

the entrance is in a parking lot and was difficult for our driver to find

breakfast was simple and delicious

great breakfast also included

we loved the view from the terrace, and breakfast was wonderful

the breakfast included fresh, ripe tropical fruit

the breakfast was delicious and beds were comfortable

breakfast was an option of white bread toast and butter/jam or cereal

good parking and safe.

staff, very nice breakfast, large clean and comfortable rooms

very secure and good breakfast to start the day

the hotel is quiet and wifi strong for working remotely

breakfast sandwich was very good

beds were comfortable, shower was hot and wifi was decent

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

i liked the friendliness of the staff, the rooms, the location, and the breakfast!

great breakfast, beds were fairly comfortable

excellent location super friendly staff great breakfast

pour wifi and no air conditioning

nice staff - great breakfast - great price for costa rica - dorm with few beds - towel and soap for

i do understand that you get what you pay for this place is completely ridiculous, wifi signal is barely received

it's not the fanciest hotel but for $20 was perfect and included a basic breakfast for those on a budget and

fast, reliable wifi

wifi worked fine

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

the breakfast was decent, the location is perfect, just 6 minutes drive from the airport

nice atmosphere, good breakfast for a fair price.

is welcoming and helpful location is great bed comfortable and breakfast is delicious

cool old building, offered breakfast to go in the morning early before our flight (before the official breakfast

the garden is nice, worth to walk around and sit by the pool.

loved the bathtub design in the room and the little kitchen

clean, wifi was perfect, and has kitchen and hot water.

hot water and wifi were intermittent.

hot tub was freezing as well as the pool grounds were beautifully kept and clean staff pleasant walls very thin

friendly staff, great breakfast, great location

breakfast was made for me by my costa rican hosts in another san jose neighborhood with shops,

they sent us information about an airport shuttle, car rental, late check-in, breakfast and everything else

10 minutes from the airport and breakfast were awesome

it's so close to the airport and the breakfast was amazing

close to everything laundry next street over, many restaurants available, great shopping.

while they don't offer laundry at the inn, there is a laundry service 1 block away.

parking was included at a secure lot nearby

the room was comfortable and the free parking was really ideal -- especially in a rain storm

travelling through sjo airport - it is one of the closest hotels to the airport and there is parking available

breakfast cooked to order off menu

relatively minor inconvenience with the parking was that we had to ask the staff to unlock the gate for us each

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

the front desk staff was really friendly and helpful, breakfast was good

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

need to limit use of the laundry facilities after 8pm

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

wifi can be better, i think because it's without use of a password, the entire neighbourhood is on

limited parking.

the secure onsite parking was also nice

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

laundry is extremely expensive, room service has good and bad moments.

think your laundry price over !

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

we used the gym which was excellent

i had dental surgery got a milkshake at the bar it was great ordered one with room service it was7

super comfy beds, great pool, there is a gym, nice breakfast and friendly personnel

bar service and doesn't have room service at all

hot tub not hot and pool inside and just lap pool

the spa and pool area was freezing... we could not use it because it was too cold

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

walking distance to a local sports bar w pool and great dancing

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

the room was ok and managed to accommodate all five of us (3 young kids)

the hottub/plunge pool looked quite sorry for itself and the gym consisted of one treadmill

free breakfast was very good and beds were

helpful and friendly staff, the room was very comfy and had its own kitchenette

laundry is expensive, and only half of the machines were operating at the time of our visit

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

self service laundry is a bonus (you have to buy tokens)

the laundry room equipment could be updated with more efficient equipment, but this is just me being

actually the washer / dryers are in a separate laundry room

we wanted to do some laundry but they made it so complicated that we didn't do it

we loved the breakfast the jacuzzi the garden and the coffee tour

the pool was beautiful and we managed an afternoon of relaxing before we head off on our tour

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

restaurant dinner and breakfast really tasteful with excellent friendly service

the gardens and pool are well maintained as well and the views are

boutique hotel with a stunning view, beautiful gardens, awesome staff, and a really lovely breakfast

spacious rooms (on the ground- or first floor, no elevator yet), beautiful decorations, fresh pool and lovely

lovely little salt water pool, though we chose to skip because we re were too tired from a long travel day

there was also wine and cocktails available in the bar so we did not have to leave the property in the evening

larger casino winnings

also enjoyed the casino

the casino was small and very drab.

of the staff didn't speak english, the pictures did not match what i saw from online , pool was not on site,

the breakfast was delicious and the room was very comfortable.

provided a laundry service in a very short space of time

the wifi don t work really well in the rooms

limited parking, slow wifi

they also had a relax area with a pool table bar and swiming pool

do not expect tv or refrigerator in the room, but the wifi works well

laundry service, reasonably clean rooms

we didn t use the swimming pool or need the parking area

plenty of parking

they had a small breakfast bar and option for egg omelet

provided two towels for four people (2 adults and two kids) even though we full claimed kids/included them in

big room, gym, laundry

loved the location we needed the parking so this was the closest to the city good food nice casino

the wifi never worked

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

the pool could have been a little warmer

they charged an exorbitant amount for laundry service

bottle of water in the room is not good - especially as you can get a great cappucino in the bar for less

breakfast (included) was fantastic, shower was fabulous.

we haven't used it but there is a nice pull and gym

good location, the room was big, beds comfortable , very clean, nice pool

laundry service good value (out sourced)

laundry was ridiculously overpriced

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

lovely rooms, good pool, bar and restaurant

the free parking was directly across the street and attended, making it quite safe

breakfast costed extra money

should have an american breakfast on the menu because a lot of canadians and america's visit there

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

everything else on the breakfast bar was off limits

laundry

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

may think laundry is expensive at usd$12, but it's per load so you can wash everything

we paid for some laundry to be done but when we started using the clothes they didn't appear to have been washed

kitchen light was hard to find as it was in the bed side of the room

room, friendly staff, quiet, the mountain view, the parking, the cow statue (our 2 year old)

the bar downstairs makes very good cocktails and the staff was very helpful

the breakfast was good for us, as we are not big breakfast eaters

location, safe parking, safe location

breakfast by the pool every morning at the time you desired was amazing

hostel near airport, really nice people and service, great breakfast and full of nature

good wifi and restaurant in walking distance

tranquil setting close to the airport was heavenly, with the beautiful garden area, immaculate pool, and covered

the breakfast by the pool was lovely