the square, was very quiet and comfortable, and had a great balcony for drying my camino laundry

the underground parking was a bonus

in you have to get a card to get in the parking garage

there is a parking garage you can use after you check-in, which was a great bonus for us

breakfast too late. i get out at 6 am and had no options for breakfast.

such a great night at this hotel that i feel it should go commended: spa facilities, delicious breakfast, friendly

apesar de todos serem muito prestaveis, seria necessario mais uns quantos, por exemplo na zona do spa, que ficava

the pool towels were the largest and softest i've ever known

breakfast area is a bit cramped and it can get hectic when there's a lot of people using it at the

the use of a cap in the swimming pool is obligatory

there is a laundry but you pay for the ironing

parking was ok but i was not clear on where to park

breakfast was of a good standard

was great :) the staff was so polite, the breakfast was tasty and the room was cosy

parking area behind and back side of building a bit unkempt

the breakfast was verry consistant and you had the possibility to choose from diverent tipes of food

the breakfast had limited options and was not very substantial.

a very friendly and professional gentleman who very kindly did our check in and explained the breakfast to us

it was clean, spacious and great location. staff was very nice and helpful. breakfast was good.

great place, everything clean and the breakfast was also good.

gym, swimming pool on site

everything wad perfect! good breakfast!

almost no reception to the wifi in the room

very small gym, bad pillow bad mattress.

for breakfast good but on hot meal only scrambled egg, could have more like hot tomato's, sausages and

good value excellent breakfast.

the breakfast is delicious and varied

these 2 issues (ac & noise) i would have selected another location, even if i had to pay for parking

rooms sizes was amazing and clean also the wifi was amazing

the breakfast was great and the workers are very friendly!

garage for parking was a bit tight - just be careful.

size of the room and comfortable double beds. breakfast also great!

wifi didn't work - really weak signal and it fell down all the time

the hotel has a rich energy, the main hall, bar and restaurant being the razzle dazzle of it all

they didn't have apperol spritz in the bar

the area is fine for walking a pet

car parking without costs, location, cheap

room floor was not properly clean, with pet hairs all over

the hotel has a lovely pool which i unfortunately didn't have time to use, but it looked lovely

easy to find friendly staff good breakfast

clean. nice decoration. location. pool. gym. staff

from the front-desk attendant, to the breakfast, to the pool and gym

the gym was good too

clean. nice decoration. location. pool. gym. staff

amazing hotel, great room, great breakfast

spa facilities, bedrooms, views

the pool and spa also

having a pool table that you can freely use in the bar area was also a nice perk

property itself was great, however i was a bit unluckily as there was a family with kids staying and they were

property itself was great, however i was a bit unluckily as there was a family with kids staying and they were

breakfast was quite simple - no buffet, no eggs or bacon

spotlessly clean and a good breakfast

very good breakfast, friendly

personnel, and dog good quality room, bathroom and bedding big parking lot excellent price

no vegetables for breakfast

nice stylish hotel with comfortable rooms and very good breakfast with everything you may want.

pool was closed

breakfast was excellent, room clean and comfortable

the pool was supposed to be closed from the end of october, i came on oct 4th and it was already closed

location, pool, all pool facing rooms, aircon

nice open air bar area and sun room

nice place very clean good breakfast

super comfy beds, great breakfast, and super helpful staff. great place to stay :)

spacious rooms, super clean, all rooms with balcony, comfy mattresses, great breakfast, fresh and modern design

breakfast was adequate and fresh

kitchen had everything you'd want to start cooking right away

kitchen had everything to make a meal, we got fresh bread every

idge, stove, oven, microwave, water kettle and all sorts of cutlery, cookware and

the kitchen had everything we needed to prepare a meal including olive oil, salt, vinegar, etc

we had a fully equipped kitchen

thankfully there were laundry facilities in the community and i was able to entertain myself washing clothes

great preople very friendly, nice room and good breakfast. thank you

breakfast was superb. bed very large. large bedroom and bathroom. very clean.

i specifically booked this hotel due to having a outdoor pool, kids were very disappointed

- easy public parking out front

spa facilities very good

everything really. staff fantastic. good delicious. room clean and lovely. spa gorgeous.

breakfast was good and there was plenty of room

clean, spa and amazing breakfast

the cute little spa is also a huge plus

mini-golf)

sheets, the the jacuzzi and outdoor pools were closed

kids club wasn't really a club

the spa facilities were very dated

cleanliness could be better both in the hotel and in the external swimming pool which seemed to be unattended

staff was very friendly and the breakfast was really nice

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

breakfast was great, the botanical garden is worth a stroll

property with nice furnishing, beautiful garden and pool area

a beautiful swimming pool with diving board and sun loungers was also provided

very good access with a parking place

the room was great. the breakfast was nice. the location top if you like haking

breakfast was the typical breakfast served in most hotels and small inns with excellent service

there is a big open kitchen

good parking

breakfast was very nice and the pool is great

room was clean and facilities were lovely, pool and jacuzzi both clean

the pool is not heated so it was cold when we visited

helpful hard working staff ,comfy spacious room ,good breakfast secure parking for motorbike

staff was awesome (not so much at the reception, but everywhere else - pool, bar, cleaning

lovely room. good view. indoor pool and sun deck.

really no complains other than that more can be done about the bar service.

they have only 2 by the way and 2 normal bikes fir kids

it has great facilities like pool, gym and spa

decent size gym

we ate our meals at the terrace and we even did our laundry and hanged it out on the terrace

the kitchen over all was very dirty

4) the swimming pool is with natural water, but needs a better cleaning on the walls

staff- extremely helpful and accommodating, location- peaceful and serene, amenities- spa and sauna, room-

re improving the parking (now in the off-season) so you have to walk a bit with your

it has a pool

walkways and wouldn t make it to the breakfast, and the hosts packed cold snacks for us; free parking

beautiful grounds with pool and hammock

breakfast was not very varied and because of covid someone serves us, so there might be a waiting

off street parking

everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention

it has everything, very beautiful too and the staff is super friendly :) breakfast is fantastic

the food at the restaurant for breakfast and also for one dinner we had there was made with fresh ingredients

the food is delicious and breakfast is cooked to your desire

s a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool

if someone else uses it at the time, you ll be offered laundry service next day or two so plan your outfits

the indoor pool could use a good scrubbing.

room service food was canteen standard but prices very high

had to reset the wifi connection everyday on our iphones, could be improved

good breakfast good wifi

far from douro valley vineyards at least 1,5 h of drive avoid laundry the clothes returned late, dirty

general food in the hotel restaurant and bar could be much better

great with weather above 25 degrees so you can enjoy the outdoor pool

the glass bathroom walls was a bit challenging in terms of privacy as we were traveling with the kids

there was a large group of kids&parents from brazil that were absolutely disrespectful

spa area / indoor pool was a bit small.

pool was great, pool bar for drinks and food were delicious

the breakfast was truly in all standards amazing with great service

+ breakfast buffet was good but there is some room for improvement (replacement of items like

spa area / indoor pool was a bit small.

hotel was clean and the breakfast was great

on-property parking, spacious room (+balcony with deck table and chairs), friendly staff, great breakfast,

very clean and a fair price. was easy to communicate and make changes. big parking lot.

the location (short walk to town center), on-property parking, spacious room (+balcony with deck table and chairs

offering a muesli as well as cornflakes for breakfast, otherwise the fresh fruit, nice cheese and marmalade and

the weather was very foggy for a few days which meant the pool felt cold but that's no fault of the accommodation

stunning building, rooms and swimming pool

the tasty breakfast outside with a superbly cute pool view was unforgettable

place, really warm welcome, and a superb swimming pool

was excellent, and great to be on the balcony overlooking pool and sea

some of these are available at breakfast

main problem was a loud company, shouting somewhere near the hotel at midnight (probably at the bar across the

great breakfast. fresh bread and local blueberry jam !

i've got 6 portions of coffee for breakfast - i didn't ask that much, but thanks, i almost drank it all

breakfast was nice, the surroundings is beauftiful

dirty pool and sun loungers

really friendly staff ....big outdoor area easy parking .. clean rooms

the bar was always closed room service sucked

breakfast in the morning was very good,with lots of choices

friendly staff, bike for rent, good breakfast

broken windows. noise from the street, the floor, and other rooms not enough parking spots

clean. breakfast was good. wifi worked

parking right in front of the hotel, perfect accommodation for a short stay

parking, room was clean and spacious, friendly staff

a decent hotel, convenient, wifi ok,free parking just at the hotel,nice staff,quiet room

new! good location. nice view from the restaurant/ bar on the top floor

i can recommend half board and the bar prices are not excessive

no facilities like gym swimming pool etc.

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

wifi bedding location

nice pool, tastefully decorated, love the sixties feel

very poo wifi connction expensive restaurant

never had the chance to get drinks at the bar as there was nobody to serve

i could spend days by the pool overlooking the water of the lagoon and watching the local fishermen go by in

room size can be challenging for families with kids

several attractions to the kids, near river beaches and 3 rivers, places for hiking.

great house for spending some days with the kids. the host was very kind and nice

several attractions to the kids, near river beaches and 3 rivers, places for hiking.

great house for spending some days with the kids. the host was very kind and nice

rooms excellent and lovely breakfast too

breakfast was lovely and plentiful so that we couldn t do it justice

-free parking inside

the food (breakfast and dinner) was tremendous and the atmosphere in this well maintained hotel was pleasant

the staff was very friendly, both on the hotel and the bar down by the river

of the windows must have slipped somehow, as at night you hear the highway and the music from the bar downstairs

the sisley spa was such a highlight

the food at breakfast and for dinner was delicious with loads of choices

the entire place is beautiful- the menu, the decor, tje pool, the gardens, the service, and the location are

the breakfast buffet was a delightful surprise, offering a vast array of healthy options

on the tv you see many channels and the wifi is free and without passwords or registrations, but it is a bit

all areas were clean with daily room service

very good breakfast and location, near metro station

breakfast here was a perfect start of our day

i liked the size of the room, free wifi access everywhere, cleanliness, breakfast.

restaurant food is very good quality and there are basic gym facilities available too

breakfast spread is good and there is a spa and gym )but we did not have time to use)

at the night there was a very cozy atmosphere at the restaurant and bar with live music

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from

breakfast spread is good and there is a spa and gym )but we did not have time to use)

hotel is perfectly positioned walking distance to bars and restaurants with big enough grounds to never feel

the staff, the facilities, the spa is unreal and most importantly the atmosphere

the gym and spa were very clean and well maintained

average pool, and playground not adapted for small kids

the gym isn t huge but it has a very smart collection of equipment to cover all areas

laundry cost is ridiculous

great breakfast

only improvement would be to provide a swim pool cap for the indoor pool.

was very small shower we could not move around in it no bin wifi very slow only 4 hangers to hang

the room had stairs, bad choice when you have kids, but was the only one left, beds were ok but the air

e water was perfect

the pool was lovely and the kids really enjoyed the trampoline

our children loved chasing the cats and we basically had the pool to ourselves

lovely host. interesting concept. nice views. great pool!many animals

the pool was lovely and the kids really enjoyed the trampoline

cleanliness was not at all up to scratch - dirty laundry from previous guests still in our room, ant infestation

the games room for my kids was freezing as outdoors in pool area & no doors to close.

this is a wonderful city resort, with great attentive staff, pleasant rooms, fast wifi and wonderful breakfast

breakfast buffet

pestana douro itself, from enjoying the beautiful rooms with comfy mattresses to trying out the gym, indoor and

the pool area overlooking the douro river was breathtaking

the warm welcome , good food at the pool and room service , good breakfast plenty of varienty and very fresh

check out the bar and the pool area as well

loved the spa, pools, steam room and gym

nothing. perfect stay. if i had to nit pick, it would be the spa costs are overpriced.

during winter you can enjoy the indoor pool, the bar and the spa

wifi could be faster and more stabil

beautiful views - lovely pools - great welcome especially for kids! staff were super helpful.

the views from the breakfast room (the orangerie) are superb; dick's bar provides an excellent variety of wines

gym equipment is very very old and not in good condition

the pool definitely needs maintenance the little tiles was felling off and you can see the mold.

who does the cooking is exceptionally talented), despite the weather bad imagine the lawn and pool will be

the view from rooms, lounge, patio, pool, and dining room is pristine like a painting

wifi wasn't working all over the house. but that is really all.

the parking site could be improved.

no idea where laundry could be done and made no recommendations

i recommend this hotel, laundry close and local cafe and tapas bar fantastic value for money

very relaxed with an honesty bar and lovely garden terrace

breakfast is at or below average.

the honesty bar was a great feature

my son enjoyed the outdoor and indoor pool

breakfast, dinner, the bar and the staff, room service all lovely

best part for us was the access to a spa and pool

and location of the room, the quality of the beds, the shower facilities and linens; we used the gym, the indoor

was perfect but on the monday which was pretty quiet the pool staff forgot our order and then made us sign twice

were superb, i got a big suite with bed, desk, dining table, huge cupboard, fully equipped kitchenette, bathroom

clean and nice apartment, everythings very new, nice terrace, pool with a great view, bit harder if you are with

the rooftop offers exceptional views across both gaia and porto, and the small rooftop pool is the perfect

good wifi with easy log in

at that time of the night even a pin falling makes a loud bang let alone giving your kids a preaching(in french

no iron in the room although there was a laundry service. no kettle for tea lovers.

didn t like that you couldn t have laundry done over the weekend

its entrance is very difficult, over charged for laundry despite promise to have it made next day

also, the in-house laundry service shrank 4 of 5 items that were sent for cleaning

pool area was closed during our stay so we had nowhere to relax

service was top notch and the view from the bar is amazing

fully kitted out gym - cardio and strength

the sandwich we ordered at the bar was badly made by the kitchen

the bar has a gorgeous view

clean, spacious with nice gym & spa facilities

high season prices! gym a bit small, but pool very good.

the tea and coffee at breakfast are self served from a machine and there was no bar around the pool

were tours that the hotel could organize for you which was very convenient the cocktails at the bar was great

gym a bit small but decent

the restaurant and bar are fantastic, i loved the port wine cocktails

separately we had inquired about laundry facilities and were told they had a send away service

laundry was unclear and we were charged an extra 50% due to room service not collecting the laundry

laundry is limited one or two day per week

selection and options for room service

thing and that was we were told there was at least a 90 minute wait for food when we sat in the bar / lounge

i also expected the hotel to be larger and have a bar etc, it didn't, this was a shame

breakfast was also great

trip to porto was our first one abroad since the pandemic started – and wow has it set the bar high for all

the included breakfast was also fantastic, prepared by their chef and you get to enjoy it at the hotels terrace

the breakfast was delicious

one of them was very rude to us because we inquired about laundry and then weren t ready when they sent

room was small and looked out on a housefront and neighbours laundry

seating and bar at front

the breakfast buffet is also worth mentioning

room service and minibar options can be improved

not much really but was surprised by the pricing for laundry

especially when kids where there

we had to go down to our room to order room service and was told that the food for the room service is made by

hotel with incredible views of old town porto, the staff were so friendly and helpful and free kids

absolute heaven because we have kids and by having separate rooms which are apart really helps with sleeping