thankfully there were laundry facilities in the community and i was able to entertain myself washing clothes

pool and jacuzzi were a bit cold.

gym equipment broken, not working

easy parking in front

great preople very friendly, nice room and good breakfast. thank you

clean. nice decoration. location. pool. gym. staff

outdoor seating area was very relaxing and the room spotless and modern (fantastic shower) mini bar was really

grounds, reception,room, facilities and breakfast i could honestly not fault

clean. nice decoration. location. pool. gym. staff

and at breakfast 3) spacious room and bathroom 4) very comfortable bed 5) indoor swimming pool and gym 6) nice

wifi is slow

parking, excellent breakfast, just in front of the beach, available spa that is free of charge, spacious and

the spa could be a little upgraded.

really poor wifi at my room

really no complains other than that more can be done about the bar service.

the pool area is really nice

we also enjoyed the pool and the surrounding area

the water in the pool was a bit cold for us.

we also enjoyed the pool and jacuzzi

service in the bar a little slow and they tried to charge us for someone else s drinks.

the area is fine for walking a pet

the availability of a bar and food through up late in the night becomes very appealing to choose this hotel

budget hotel - even a pool

prices at the bar were much too high.

easy to find friendly staff good breakfast

if someone else uses it at the time, you ll be offered laundry service next day or two so plan your outfits

is kept very clean and also has amazing facilities spa, indoor and outdoor pool, tennis court, gym, park,

the heated outdoor saltwater pool was fabulous!!!

fantastic kidsclub team, very kind and my daughters loved them

the 'hot' breakfast was not

good location and free parking, decent breakfast

good value excellent breakfast.

these 2 issues (ac & noise) i would have selected another location, even if i had to pay for parking

cozy bedroom with amazing utilities. breakfast was also very good

and quiet rooms, modern renovated facilities, free parking outside with a lot of spaces, good

the breakfast could be improved with more local fresh products.

issues with bar meals and staff i think is being addressed, i had a lovely steak sandwich but on another day

spa facilities very good

spa is very nice, but not very big and sometimes got crowded and there was no enough beds and

breakfast was good and staff really takes care and is very friendly

great place, everything clean and the breakfast was also good.

breakfast was included and had good options

nice location, nice staff, nice breakfast. very clean. a very good option in this town.

a very friendly and professional gentleman who very kindly did our check in and explained the breakfast to us

wifi is also fast and password protected

interior, exterior gardens/ pool and neighbouring locale all perfect as was

spacious room with balcony and sea view; good breakfast at the terrace overlooking the garden and pool

unfortunately the pool was under maintenance

swiming pool in the garden is big and it is a nice place to stay

was excellent, and great to be on the balcony overlooking pool and sea

the restaurant and bar staff was amazing and i cannot thank them enough

wifi did not work in the bedroom, bath was very narrow and no bath mat for having a shower

breakfast had a good selection for all tastes

nice stylish hotel with comfortable rooms and very good breakfast with everything you may want.

the wifi doesn't work in the room, and there's no ethernet outlet

spacious rooms, super clean, all rooms with balcony, comfy mattresses, great breakfast, fresh and modern design

nice place very clean good breakfast

there should be a bar snack menu available during the day

super comfy beds, great breakfast, and super helpful staff. great place to stay :)

nice hotel in great location, excellent choice for breakfast

the pool, the jacuzzi, sauna, and steam room - we used all the facilities

the room the pool restaurant

breakfast was very god

the wifi signal was strong

very small gym, bad pillow bad mattress.

great and clean room. great restaurant and spa. breakfast with great coffee.

the breakfast buffet was very nice and plenty full

espaco limpo e acolhedor; camas confortaveis; mimo de boas vindas; funcionarios muito prestaveis;

breakfast area is a bit cramped and it can get hectic when there's a lot of people using it at the

write reviews, but i had such a great night at this hotel that i feel it should go commended: spa facilities,

the square, was very quiet and comfortable, and had a great balcony for drying my camino laundry

windows need to have a permanent lick as it opens wide it can be dangerous for small kids, the small fridge did

there s parking

very good breakfast

breakfast was also nice and free parking is good

there is a laundry but you pay for the ironing

the tv's were smart tv's but didn't connect to wifi. the curtains were torn. it felt old.

we really enjoyed the breakfast, as well as the meal at the restaurant

dinner and breakfast great

wifi was extremely bad; you expect a full service from a (business) hotel sobthey should improve

breakfast was great, the botanical garden is worth a stroll

property with nice furnishing, beautiful garden and pool area

staff was very friendly and the breakfast was really nice

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

a beautiful swimming pool with diving board and sun loungers was also provided

building, super helpful staff and service, friendly owners, fantastic breakfast, good location, super comfortable

no facilities like gym swimming pool etc.

helpful staff, lovely restaurant on top floor with great view and lovely food, exellent choice at breakfast

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

good breakfast, near tram station, near shopping mall, good wifi

restaurant food is very good quality and there are basic gym facilities available too

the restaurant and bar were excellent

the staff was attentive when we called for them during room service, and they were very polite

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from

spa is not working, we only had one towel in the room (two people)

the food is delicious and breakfast is cooked to your desire

facilties like wifi, towels etc

i loved the idea of making my own food in a well equipped kitchen

the facilities are outstanding, the pool and the sauna were great

price/quality ratio of the food/wines/spa is also very good

the wifi was useless. the staff were unfriendly in the restaurant. reception staff ok.

breakfast is excellent, the service also

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told

the breakfast was great and the room bigger than we expected

very good breakfast and location, near metro station

wifi didn't work - really weak signal and it fell down all the time

decor of the hotel was refined and modern with a great bar and restaurant service available

free inside parking. good free wifi connection. nice breakfast. big comfortable bed. very clean.

wifi work but not 100%

i arrived at breakfast around 9am and did not have much choice but what i did have was great

i only wish the outdoor pool had been open during our stay. otherwise, everything was excellent.

the room was big and clean, the swimming pool was great, breakfast was very good.

top spa, good equipment in the gym, personal trainer even

friendly staff. excellent breakfast. quiet indoor pool, with sauna & steamroom. good gym.

the food at the bar - very limited and gets tedious after a while

breakfast, no iron and iron board (you can only order with the laundry service), there is a room service menu,

the bar area never seemed to be open

close to the beach, very good breakfast with friendly service, parking available

there is no room service

on monday the spa is closed for 7:30 pm (child training)

room service menu on qr code is not the most user friendly for such a hotel

infinity pool both indoor and outdoor was amazing i also used the gym and it was super clean

wifi access on the rooms

the bar staff offered an incredibly well synchronised table service and were very pleasant to chat to

view, indoor pool, friendly staff

everything! from facilities, gym, breakfast, service and location. everything is ud83dudc4c

pool needs to be booked in advance with limited availability and only available 9-12pm if you have

are incredible, amazing location with breathtaking views, great breakfast and really good room service too

breakfast, dinner, the bar and the staff, room service all lovely

gym, breakfast, audio in the room

laundry cost is ridiculous

the restaurant and bar made it easy to have a night cap

the spa had one unheated outdoor pool and very warm indoor pool

the spa pool was gorgeous, warm and calm, though you have to purchase a cap at 5e, which is a bit silly

big rooms very comfortable bed good location , the pool is very good to relax

+room size, decoration, bed comfort, towels +access between room to parking, gym and breakfast was time saving

all around are bars and restaurants and some days, there was a lovely little market, with more stalls either

one last tip, visit their bar on 3rd floor to have some amazing city views

breakfast delicious and handly made with passion

nice buffet, gym, spa jacuzzi and swimming pool, 3rd floor bar with a good view to the river and porto, very

high season prices! gym a bit small, but pool very good.

pity i could have a smoking area around swimming pool. but despite that very good staff

area around the pool was a bit slippery when it was wet

gym is very tiny with lack of space, for instance it doesn't have space for 2 mats

gym a bit small but decent

no idea where laundry could be done and made no recommendations

i recommend this hotel, laundry close and local cafe and tapas bar fantastic value for money

no room service

the breakfast was made with a lot of love - tiny pastel de nata, fresh fruits, warm and cold dishes

wifi has to be improved

good wifi with easy log in

wifi is slow unable to conduct meetings.

rooftop bar/ cafe and pool with a view of the river too

at that time of the night even a pin falling makes a loud bang let alone giving your kids a preaching(in french

smartr porto reis de gaia & spa sits slap bang in the heart of gaia, surrounded by the famous port lodges, with

breakfast is excellent

pool area with river views is perfect to soak up the sun, if the weather is not helping you can

the hotel is a bit far from amenities so a car would be great, although the hotel provides a boat shuttle to

i would have expected more complimentary items in the mini bar given the room rate

amazing breakfast, lovely facilities and very friendly staff

not much really but was surprised by the pricing for laundry

stylish hotel, big rooms. nice spa and gym had all the basics. excellent breakfast

the rooftop terrace & bar is a wonderful way to soak in the riverfront setting

of the best breakfast we've experienced

the restaurant menu was very limited and the room service menu in our room was out of date, what we ordered

didn t like that you couldn t have laundry done over the weekend

no iron in the room although there was a laundry service. no kettle for tea lovers.

its entrance is very difficult, over charged for laundry despite promise to have it made next day

also, the in-house laundry service shrank 4 of 5 items that were sent for cleaning

gym could be better equipped and restaurant open :)

we chose to do use the laundry service offered to guests and it was definitely expensive for the amount of

they did our laundry, helped print documents for our next destination and helping get a package to us

i will say that it is not fully accessible as the elevator does not go all the way to the breakfast floor

husband needed a desk to work at and there isn't really a designated place for that and the wifi didn't

at all, the only comment is that it would help to put the wifi password in the room as we forgot to ask

external laundry service was convenient but very expensive

breakfast was a feast, couldn't fault it

/ base to explore porto staff very friendly room serviced everyday , to a good standard hotel bar - great area

room service excellent !!

the snack bar food it s not that great comparing to the restaurant

location, charming decor, breakfast.

the included breakfast was also fantastic, prepared by their chef and you get to enjoy it at the hotels terrace

enjoy breakfast on their sun soaked balcony overlooking the

small size of property. comfortable beds, good breakfast, friendly, helpful staff.

breakfast on the terrace with delicious food and amazing view is a dream

room was small and looked out on a housefront and neighbours laundry

one of them was very rude to us because we inquired about laundry and then weren t ready when they sent

the breakfast buffet is also worth mentioning

location by the river good breakfast great staff good wifi

gym is small and the shower in the middle of the room is not ideal

sadly no self serve guest laundry for traveller's

wifi needs improving

wifi worked well

being without wifi for the first 24 hours

bad wifi

shopping mall next to the hotel, nice employees and gift to kids, large room with three beds, not far away from

they allowed us to check in at noon, also they have prepared breakfast box for my check out day as i was booked

the wifi refreshes after some time, cause you to lose connection and reconnect

cleaning, wifi never worked, no views from the windows, extremely small closet, no workspace, very expensive

t stay for breakfast had to get to the airport

if you have plenty of dirty laundry, there s an excellent self-service laundry (laundry infante) just 6

good wifi in room

great location. easy access, good wifi, very helpful staff.

excellent late check out of midday and the fact you could leave your cases for a few hours staff very

location, room service

had some laundry done and they only returned some of it - we had to ask them for the rest, which was pretty

the rooms felt pokey and our view was onto other people's laundry hanging out of adjacent buildings

great location, laundry was quick.

the location was great. daily room service. staff was very helpful.

the in house phone provided for calls, wifi etc is excellent

to all from the kitchen , reception and housekeeping my sincere thank you

the breakfast is nice

wifi wasn t very good.

service from front desk to supreme breakfast was better than a 5 star hotel

ideally situated, modern and well maintained, excellent breakfast and very helpful staff.

was tool small (double not queen in that irregularly-shaped space, and the view was someone s laundry line

minor issue, wish the laundry was a little sooner

- wifi in room disconnect all the time, so no wifi - big spider in room

no pool

pool, there is no spa, no parking

nearest laundry is a confusing ride lavandaria self service sem molas ladies helped us machines clean and

bar and breakfast area and the front entrance were all incredibly comfortable

shower, toiletries, friendliness, pets welcome, garden, pool, breakfast, free parking

reception staff good , and breakfast team were friendly and exceptional in there service

the car parking was free

the hotel charge you the laundry bag (5 euro each) in case you take them with you !!!

we had better coffee at 2 other hotels during our trip. could have a laundry facility available.

wifi was an issue

breakfast was great ,location was great

rooms are spacious and clean, and breakfast is a treat

accommodation was clean and very central. the bar was excellent and such good value.

lack of room service even though it was supposedly available according to booking.com

room, bar and restaurant

excellent breakfast, fantastic bar and downstairs lounge, great staff.

location close to the river, restaurants and bars. wifi was good at least in our room.

everything was good breakfast also

breakfast was very good

the breakfast had bio optons what is rare in most of the hotels in the area

early check in

secure car park , no bar but used hotel next door

they had 24/7 service of bar and foods which was a nice addition so that i could always have something to eat

breakfast was quite good and the staff is amazing

breakfast was so fresh and full of choice, hotel bright and modern, rooms clean, beds comfy, lovely

wifi was slow. rental car or taxi is the only hustle free commute option to city.

no parking :(

in addition we asked for laundry to be done and we were told it couldn t be same day without a managers

the prices for laundry service were surprising.

it would be nice to have some sort of laundry self serve facilities and grab bars in showers

absolutely nothing! would have been nice if there was a small bar in the hotel

had a separate floor for kids to sleep

laundry was unclear and we were charged an extra 50% due to room service not collecting the laundry

laundry is limited one or two day per week

separately we had inquired about laundry facilities and were told they had a send away service

breakfast room is very narrow and crowded

however we wanted a night in after a long day so we ordered room service instead and the same food we would

indoor breakfast

great location and great to have pool

location, garden area and pool

staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent breakfast

breakfast was excellent, products were very high quality

had some laundry done and yeah it was a little expensive but they did an immaculate job

breakfast was exceptional also, with lots of selection and brilliant service

we would recommend for older kids and adults who are able to climb stairs easily

drink on arrival, gorgeous breakfast, friendly staff and treats left on my pillow :) the caudalie spa round the

lovely staff and excellent breakfast

cleaner put bags in laundry room thinking they belonged to the people checking out

5 minutes walk by a self-service laundry-mat which was great because we were traveling with very few change of

nice rooms with kitchen, extra clean and the price is more than fare

if it indicated so firsthand but to arrive in the middle of the night and to have to fumble for wifi to get your

very good quality food in the buffet breakfast

view, overlooking the lagoon quiet location only 15min walk to the beach good breakfast pleasant and helpful

staff and the breakfast

no lunch or dinner or bar service

the bar was always closed room service sucked

the bar was always closed room service sucked

the room we had was spacious with a comfortable bed, good tv and bathroom facilities

could have more features to enjoy - a spa, a pool, or a larger gym

the wifi on the phone disconnects continuously and requires repeated signing in which becomes a bit

amazing spa and rooftop terrace

bedrooms large and very well appointed, roof top bar snd gym

the front desk staff other than david was not very knowledgeable about the area or nearby laundry facilities

best thing was having david at the front desk help us with all our questions regarding parking, laundry place,

the restaurant and bar were absolutely awesome, you can definitely tell there is an attention to detail and

the hotel runs a very good kitchen and bar with delicious meals and drinks

the bed comfort, the breakfast and three hospitality get an a+

the staff went above and beyond to make him more comfortable (including providing same day rushed laundry service

back to our room, doors opened, tea pots refilled with hot water, room service like no other, bar and restaurant

indoor swimming pool so chilled

the breakfast was also excellent

this is a new hotel with a beautiful pool and gum

the kitchen was equipped with all the essentials, and the shower was powerful, you truly feel at home

the room was clean and quite spacious, good kitchen facilities for having a cuppa in the morning on the balcony

very good location, clean and tidy room, strong wifi.

the was no kettle in the kitchen, so couldn't make tea

but no wifi in top apartment and the sky tv would not work

breakfast served also on a terrace with a view on river duoro, very friendly staff and excellent laundry service

gym ceiling too low ud83dude00 and prob too dark

spa - little improvements needed - a small relaxation are/room - timer in the sauna

the room service was excellent and the breakfasts were superb

lovely bar with amazing local wines

the music from the hotel restaurant and bar is very loud and not suitable for the location and style

rooms, great decoration, amazing service, beautiful breakfast and location, comfortable bed , comfortable

staff were all lovely, breakfast delicious, bed and pillows very comfortable

no bar or resturant

breakfast buffet excellent