no laundry service and no food options outside of breakfast.

there was no laundry service

wifi unstable room was dusty which triggered allergies

location, 15 mins stroll to the river front but still with lots of bars and restaurants within 10 minutes

bar and its extensive living green wall was an attraction in itself

there is a laundry nearby and good places to watch the world cup

small gym

allowed us an early check in

breakfast is expensive for what you get gym was lacking in weights

gym a bit small and not very well equipped

wasn t the property, but the laundry service lost one of my shirts

and dinner etc , however they seemed to be going through a staffing issue in the kitchen which obviously

room service could be more flexible ...

great atmosphere and location. lovely hotel bar seating 8

adjacent restaurant is excellent for breakfast and dinner

the bar and restaurant are super and the location is ideal for being in the city

bread) felt like leftovers from the day before, or from the restaurant that works in the same kitchen, which

a nice garden to enjoy an evening drink and a comfortable bar area; we would recommend this hotel to any couples

comfortable as well as lovely. the staff were very nice and breakfast was delicious.

they were all great but special shout outs to julia, jessie and sarah the bar is nice the restaurant serves

very good location for the city sightseeing, breakfast, early check in/at ca

the breakfast buffet was excellent each morning with a great selection of hot and cold food the hotel

friendly staff. great breakfast. good location.

staff were really friendly and the room was lovely. breakfast was very good and fresh

breakfast with a very good variety of choices wonderful very helpful staff and very clean quiet

hotel facilities are great, we enjoyed the pool and booked a full-body massage, it was very good

the room was very spacious and decorated with taste

we also made use of the spa facilities, with a lovely steam room, jacuzzi and pool, which were super lovely

selection on offer was excellent but all served on cold plates even from kitchen umbrellas supplied were essential

it also had a fully equipped kitchenette with a stove, microwave, coffee machine, and electric kettle

very reasonable laundry service

ripped off with a 33 laundry bill for a few items

the waiting time for your laundry is

if i had been staying longer i would have used your affordable laundry service,

bit basic and the room i had was very noisy as it was below a laundry room and also a dining area or bar so lots

laundry arrangement was incorrect

liked over, great location near transport, laundry and groceries

great additional services (i had my laundry done, staff is very reactive)

the kitchen is perfect for breakfast, and to break up constantly eating out

the kitchen is lovely

washers/dyers for guests if that s what you re looking for, but i think they have laundry service for a fee

a lot of cafes and even laundry in 100 radius

i was able to do laundry right down the street at a laundromat, good little cafes, and coffee places all around

were friendly and helpful and looked after me very well the location is great and pool and rooftop and add

excellent location very welcoming staff kindly allowed for a late check out

we had tv with some english speaking news channels and great free wifi

the wifi was not working properly at 4th floor but is something we could overcome.

i would improve breakfast a bit and wifi signal, but not a major problem!

breakfast was great.

the breakfast 7 per person, which is not bad , but missed it every day as we get up late coz kids wants to

laundry service do not work in weekends no enough hangers in the bathroom

of the town hall, + the hotel staff at the reception were very kind and helpful, + we used the laundry service

on the front desk are responsible of everything check in , check out , room service , concierge , laundry , and

the sheets and pillows are very comfortable and smells that they were fresh from the laundry

ry small packet of 4 tissues) it would have been better to have an actual box of tissue room service hours (11

poor wifi

wifi poor

amazing breakfast, a port and almond cookie on check in, they even were happy for us to have a late check out

i also appreciated a laundry bag to take home, such an attentive small detail

a wide range of food at breakfast time was available

hotel bar was nice, good ambiance and fair prices for drinks and snacks

are pet friendly and even included a little bed for your four legged friend along with a water and food

my wife has to do an online exam and they helped source an internet modem as a back up to wifi

laundry was in the small lobby while checking in

the elevator and the laundry room next to my room and the fact you could hear everything from the next room

wifi only in public area and not available in room.

the room was old. wifi was bad.

noise of band from a neighborhood bar which eventually stopped at 9:00 pm sharp.

mandatory use of laundry service added a further financial impost on our stay

the threat not to do some laundry ,and get a fine for doing so, is not acceptabel at all.

didn't appreciate the sign telling me that as the hotel has a laundry service, that if i did washing in my room

quirky, close to everything, max 20 min walk to railway station, supermarket close, coin op laundry 5 min walk

signs about 2-day laundry and 1/2 night charge for washing clothes in the sink are annoying

laundry nearby

only concern is with my allergy to aromas. laundry soap aroma was annoying to me.

laundry was advertised but is not onsite.

had hoped the hotel would have laundry facilities on site to avoid wasting valuable time in laundrettes

bedding had a prominent laundry detegrent smell however the miniscule issue was handled very timely and

to check-in early so waited in the hotel cafe from 1pm until 3pm but was able to connect to the wifi and chill

staff were lovely. the hotel is nice and modern. gym and bar facilities are fantastic.

receptionists are really nice they did help me a lot during my stay and the room was clean, the kitchen staffs

the wifi works great, and i had beautiful views of the center from my room

the gym is great

great service at the reception. good geolocation. comfortable beds. good laundry service.

onlyy thing i would mention is that their laundry services are quite expensive but i think that may be standard

room was clean, very comfortable, lots of nice little touches, good wifi

better wifi signals it was as bit hit and miss at tines.

the breakfast was good, and the room was cleaned nicely after returning from my city trip

again: -location -facilities (in particular the rooftop bar/swimming pool) but also the gym, laundry, meeting

coffee, restaurant, laundry and plenty of areas where i could hang out

great location, super friendly staff, great facilities (laundry, gym)

laundry area was perfect for us after a few days traveling

the use of laundry was great

hotel all around: friendly and helpful staff, modern and clean rooms, great location, breakfast with long hours

staff were great always available. breakfast was superb. lounge was cozy perfect place to relax

bar available at any hour and staff friendly

the place is pet-friendly and we had a problem with noise

of all great location, parking around the hotel, breakfast was good, staff friendly and pet friendly

the laundry service is too expensive

perfect location, laundry right around the corner

wifi is excellent - v fast

the breakfast was really good

the front desk staff were helpful and friendly - shoutout to sofia for helping us out with wifi and luggage

we received a very long one (about 7 foot long holder), perhaps removed from the hotel laundry; it almost did

and when we needed extra help (laundry, flight check in problems), the hotel exceeded all expectations

the room was just a tad small for the price, and the laundry service was extremely expensive.

attention to detail when it comes to room service helpful reception, concierge and bell staff

room service is very good (free chocolate every evening

wifi is great

room was clean, breakfast was more than enough, wifi was also good

we asked for water for the kids and some fruits while they fixed the system, they refused and made us pay for

hotel, very clean, central location, hassle free wifi, many ac outlets in the room and by the beds, friendly

and good wifi

the laundry service was inexpensively priced and completed on time

as we stayed for over a week, we took advantage of the laundry service

many very good restaurants, bars, bakeries and delis near by

freshly prepared and plentiful breakfast with soraia and calla very attentive and charming

very pleasantly, arty renovated old house, nice bar on the 1st floor

one day stay didn t leave me the option they offered the send it to the laundry service

rooftop bar, coffee & snack room, pillow menu, laundry

cheated laundry service

great breakfast and comfy beds!

the breakfast was delicious

well, refrigerator did not work at all, machine noise woke me up at 4 am and kept me up, i think laundry noise

wifi not working.

the hotel bar is a bit bleak

breakfast ordering too complicated

the hotel is pet-friendly

they did our sons laundry after he met us there from rome with his stinky back pack!

in house laundry pruce seened high

it does not have self service laundry

the laundry service was quick and reasonably priced

the staff were helpful and friendly, and the laundry service was excellent

cleaning service isn't great, as the bedding and all towels had a really overpowering chemical laundry smell

great breakfast full of variety and a good selection of food and wines for the evening

only suggestion for there to be more communication of when the rooftop bar is open

to dislike although we were disappointed that the rooftop bar was only open for a short period of time in the

so unless you got to them as soon as possible after they came from the kitchen, they soon went cold

hotel didn't have any irons at all and only offered it as a service via their laundry service, so i had to attend

absence of information as to bar facilities etc

- we returned back at 5:00pm to our room and we did not receive any room service until a call was made to

from bar poor beer luke warm coffee luke warm

wasn t a working wifi outside of reception area

itself was very unassuming on the outside but quite beautiful on the inside, with a little bar area and 24/7

was good, cafes and bars close by

(we were here during a chilly winter) my kids said the sofa bed wasn't super comfortable for them

for a friendly, helpful and professional staff ud83dude4fud83dude4fud83dude4f the hotel is also pet friendly

additionally, the wifi wasn't simply working in our room

the outdoor bar was great, staff super nice and welcoming

property with quiet pool, bar and courtyard facility

the gym was in a basement and very small, though clean and offered a few different machines.

too much noise from the hall (people talking in the morning, kids running, etc) - even though the situation was

silent rooms, breakfast amazing, staff friendly and helpful

no iron or laundry after covid

the bed was very comfortable, good storage options, a bag for dirty laundry was a nice touch

laundry is just around the corner

a gym or laundry service would be fantastic.

good breakfast buffet with a selection for everybodies needs

pet friendly, nice staff, comfortable bed

large laundry trolleys permanently outside room in corridor

laundry is listed as a service with an extra charge except the hotel doesn't actually manage it

the property had a laundry/ironing listed as services on booking

wifi disconnect....

location wonderful shower great wifi good breakfast nice staff comfortable beds very convenient great

wifi doesn't work at night

no room service, and the breakfast area was not really prepared for take out

jose that worked the bar at night was amazing with our request for hamburgers and fries each night

is not isolated from the room, not good when travel with kids

the bar did not have a great selection.

dirty on the plane, it was very late but they guys managed to find and recommend a self service laundry very

if breakfast could be served starting at 07:00 supplemented by simple breakfast to customers who need

gym was dark and didnt have any mats so worked out in my room

welcoming staff , the hotel is in the most perfect location, very clean and relaxing, very good gym

wifi not working always very loud street due to cobblestones

super friendly as in the last morning we left early they provided us the possibility to use the kitchen for

a parking nearby was free for the guests, which was very handy

has trouble staying on the wifi. no elevator. room key was a finicky

our room was very clean, and there was a nice back yard with a shared kitchen on the main floor

the wifi did not work on the top floor, it was in and out

bar area is very inviting

breakfast each morning was truly great, with a fabulous selection of both hot and cold dishes

very moder design, nice lobby and bar and breakfast area

excellent breakfast and the staff is very friendly

breakfast, rooms, room service, friendly reception, shower.

at all to press a dress that came out of the suitcase creased and i needed to wear immediately (laundry service

laundry service was not available on weekends

laundry was very expensive for hotel to do

very small gym facility. better of using the lovely space for a different purpose. nice terrace

had the gym only been bigger and with weights and had the top terrace had bar service i don't see you would

their customers comfort - i was shocked to see so many of the little bugs all over the bed - laundry cost me 2

the hotel was at great location. requested for an early check in and was allowed

wifi was good, the bed was comfortable and the location was excellent

slow wifi

room was a little cramped, but manageable. no wifi 5th floor, where we stayed

a laundry service was offered in the app that was recommended i add to my phone prior to my stay

was in a place like a bar street

is a bar on a side street where people party all night long and if your room is located on that side it

the location of the guesthouse is in a central bar and nightclub district, it was loud at night

yes, it was at times noisy, but if you check the location before booking you know it's in a bar street so just

had our laundry done through the hotel and we didn't ask the price

staff, good wifi connection, great location, very clean, comfy bed and pillows, big bath towels

concierges were kind and the room was clean with excellent wifi access.

however early check in was not possible, cuz we didnt request in advance

free only one bottle for stay 3 nights, wifi is not okud83eudd72

poor wifi

a bar is advertised but it was very poor, a couple of bottles of beer and nothing else

i think the wifi was a bit slow

the wifi was not that great in the room, it didnt work most of the time.

terrace,no bar no minibar, no chair or table in the room, no welcome greet, breakfast was very

laundry service was minimum 3 per item - at such a luxury hotel (with price tag to match), it

room service was a bit expensive. they charged us 10 euros for delivering the tray to our room.

excellent service, fresh breakfast, perfectly located

excellent buffet breakfast plus cooked eggs and other platesfrom kitchen

nice food and the fado night at the bar was lovely too

mentioned as mini bar but not available

no bar on site

maybe the wifi is not powerful enough

wifi dropped in and out a lot.

intermittent wifi.

breakfast is delicious

clean new and fresh great breakfast awesome staff convenient location

breakfast very good for price

breakfast was a bit basic but perfectly fine for a short stay

the staff were friendly and the breakfast had good choices

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

staff, good advice on restaurants, well placed and close to shops and self service laundry

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

was no room service or laundry service unlike what it says on booking

jose at front desk was incredibly helpful with directions, laundry and all questions i had

room was clean and comfortable, quiet as expected, good wifi connection

good location and spotless - good wifi

wifi, breakfast expensive, views, noise

wifi only worked in the bathroom and not the bedroom

fab spa and lovely

amazing location, nice features, friendly staff. kids loved having their

the food (breakfast and room service) were very good

the staff were friendly and accomodating, always finding a table at breakfast and in the restaurant that had

the spa area (pool and sauna) was extremely nice and relaxing

when we got there early, a friend and i put laundry in

; 4) clean, thick, white (and not grey :)) towels and bedclothes and adequate room service; 5) very polite and

the wifi connection works very well

wifi is a disaster; it has a different connection for each room and most of the time my mobile

the gentleman at reception arranged take a way breakfast, different taxis for different times for the group

com there was information saying that the 24-reception staff offers laundry service, but they do not

booked a room for 7people(5 adults and 2 kids) they gave us a very small room with 4 beds

a room with bunk beds (supposed to be one regular bed for two adults + one bunkbed for the kids) - and this was

wifi disconnects occasionally

has a small kitchen for use

laundry service was not very good.

wifi was spotty outside of the room; would have loved to be able to work in the lounge or by the

we didn't have one in our room and didn't realise we could have had room service on the one o casino it would

waitress in hotel bar downstairs was also great and welcoming, as were the reception staff

nice bar and restaurant

excellent rooms and fine breakfast. centrally located

friendly staff, wifi, clean, welcome drink, overall good!

staff was excellent and gave us great recommendations. breakfast was very nice.

a big issue but room service didn t replace items in the refreshment area and had to request them from reception

fantastic breakfast

no wifi on the 5th floor

other positive note is that the hotel has a gym too, although adding more tools/machine would improve it further

had issues with the internet connection - wifi didn't work in our room, maybe because we had to use vpn

staying was nice and we had problem with our luggage handle bar

food at breakfast is ok, but not more, and the hotel declers it has a gym, but it is a very small room with less

everything was on offer for breakfast which was until 12pm on a weekend

the room service was amazing

were not informed that the spa, gym and pool were under construction (the hotel gives an alternative) could have

we checked out the pool, which was quite nice given such a central location that cannot afford to have huge

bar space a little bit more cozy perhaps, but anyhow also here the service is fast and perfect

next to the hotel is a large supermarket and down the street is a laundry with self-serve and drop off service

you even have your laundry done for a small fee

says 24 hour bar, yet we was told bar closed when we arrived back at midnight

bar facilities were nice

excelente breakfast! fantastic!

the apartment is very spacious and comfortable with two bathrooms, a kitchen with all amenities, and a balcony

very welcoming! spent time reading/lounging at the pool, & walking the property.

beautifully designed hotel, perfect outdoor swimming pool

the breakfast and bar was beyond my expectations, and all the staff was very friendly

the little garden with a pool was just what you needed after being out in the sun

i look forward to when the new spa opens.

it had a wide variety of facilities ie gym, spa and swimming pool

room service was disappointing, with low-quality food and slow delivery

the gym and pool are great and the breakfast buffet has everything

breakfast was excellent

comfortable and calm room great bed nice & helpful staff laundry service able to cater to special needs during

shout out to matheius in the bar was always checking if we needed anything and made us feel at home

waiters at the bar during breakfast worked at top speed

the staff were very helpful and prompt, they allowed us for late check out

room service experience sunday, 13th july: unfortunately, my experience with room service was

nothing , only the laundry was abit expensive

laundry was insanely expensive.

great clean facility!! super close to laundry and great restaurants!

laundry was within the day without extra charges

room service reasonably priced

bright, very comfortable and spacious, quiet on the third story, well appointed little kitchen, laundry facility

the kids enjoyed the swimming pool

slow and weak wifi connection

when it has the modern comfort of a newly equipped kitchen, comfortable beds, air conditioning, hot water, and

wifi didn't work on my phone, constantly cutting out of signal so used all my 4g in a week

the location was also great, the bar was great and the rooms we all had were just wonderful

the room was beautiful (room 9)overlooking the pool area,the bed was super comfortable, breakfast was delicious

the pool was not heated

at their restaurant is quite limited as well as room service items

which was huge and the staff went out of their way to be helpful in every aspect (including an early check in

the laundry service

we were offered port, egg tarts and a short overview of things to do in the city (map) the wifi was great

wifi was a little slow

the bar in the hotel is very quiet and relaxing

the dining, the breakfast, the bar were all top

terrace, bar and restaurant also on site

the wifi didn t work on my imac, but fortunately i had brought an acer where it worked fine

wifi was slow at times, but we didn t need it a lot, and so we didn t care.

i had a little trouble with wifi, probably just my room location. no other complaints.

no dinner available at hotel, only very expensive room service.

wifi didn t work very well from the room.

woulda like bar soap (instead of liquid) and washcloths - but these are minor notes

wi-fi code infomation in the room the reception staff did not promptly give us the wifi code on our

room service is limited.

nothing at rosa et al is left to chance: from all the little attentions throughout the day to the space itself

the staff went above and beyond to make him more comfortable (including providing same day rushed laundry service

rooms, the high end decor, the fantastic restaurant (had dinner there one night and also had room service late

room service was fabulous

hotel is luxurious and cozy, with fantastic design, perfect cleanliness, a great spa and swimming pool, and a

vert good gym and spa

clean and comfortable, with a nice hotel bar and garden

was only one thing they kept moving the bar and restaurant from this hotel to the adjoining one

bar was typically unattended when we tried to grab a drink, but that is literally the only con i

breakfast was fine. it would have been nice if the bar was open later.

the restaurant/ bar was also nice