pool was amazing, room was clean and comfortable

gym, spa and tennis court

wifi had interrupts in my remote corner room (117), in both stays.

staff were really helpful and the room was very clean. breakfast was always fresh. free parking.

breakfast was good

it was clean, spacious and great location. staff was very nice and helpful. breakfast was good.

breakfast was brilliant large range of items to chose from

the breakfast was verry consistant and you had the possibility to choose from diverent tipes of food

a very friendly and professional gentleman who very kindly did our check in and explained the breakfast to us

great place, everything clean and the breakfast was also good.

also breakfast is amazing with sweets and salty products

good location and free parking, decent breakfast

wifi wasn t good in our floor

signs should be shown in the breakfast room balcony

and quiet rooms, modern renovated facilities, free parking outside with a lot of spaces, good

everything perfect! very clean room, breakfast amazing and the service perfect

outdoor seating area was very relaxing and the room spotless and modern (fantastic shower) mini bar was really

modern gym

i used the gym and the pool which were fantastic, the outdoor seating area was very relaxing and the room

gym and swimming pool was a plus

breakfast was good

nice morning breakfast and great staff

prices at the bar were much too high.

the area is fine for walking a pet

during breakfast swimming pool was cleaned

the pool towels were the largest and softest i've ever known

fully equipped gym and great swimming pool

apesar de todos serem muito prestaveis, seria necessario mais uns quantos, por exemplo na zona do spa, que ficava

breakfast area is a bit cramped and it can get hectic when there's a lot of people using it at the

espaco limpo e acolhedor; camas confortaveis; mimo de boas vindas; funcionarios muito prestaveis;

the square, was very quiet and comfortable, and had a great balcony for drying my camino laundry

breakfast was quite yummy, served from 7-10h30, and i personally liked the coffee quality quite a

windows need to have a permanent lick as it opens wide it can be dangerous for small kids, the small fridge did

windows need to have a permanent lick as it opens wide it can be dangerous for small kids, the small fridge did

very good breakfast

thankfully there were laundry facilities in the community and i was able to entertain myself washing clothes

good swimming pool

swimming pool room was good

breakfast was superb. bed very large. large bedroom and bathroom. very clean.

easy parking in front

there is a laundry but you pay for the ironing

great rooms, great staff, small swimming pool and gym room but more than good in a value for money consideration

disconcerting as the glass panels on each landing were quite low and i was a little nervous with kids etc

dinner and breakfast great

good parking and close to other cafes and restaurants

cold swimming pool (august), no gym, spa very basic.

we also enjoyed the pool and the surrounding area

spacious and comfortable room. good sized shower. free parking.

the staff here are excellent. the hotel and facilities are fantastic. the breakfast is amazing.

even with a sofa-bed installed it seems to have space for kids to play

they have only 2 by the way and 2 normal bikes fir kids

nice smell, the spa facility is clean as well as the gym

they have only 2 by the way and 2 normal bikes fir kids

the gym was poorly maintained particularly the weight lifting resistance

the wifi was not working in the room.

a beautiful swimming pool with diving board and sun loungers was also provided

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

staff was very friendly and the breakfast was really nice

property with nice furnishing, beautiful garden and pool area

breakfast was great, the botanical garden is worth a stroll

if someone else uses it at the time, you ll be offered laundry service next day or two so plan your outfits

the abundance of creepy naked old dudes in the spa area.

had to reset the wifi connection everyday on our iphones, could be improved

exercise classes available most days, brilliant kids club with lovely staff

the breakfast had a pancakes machine perfect for kids

the pool was supposed to be closed from the end of october, i came on oct 4th and it was already closed

wifi did not work in the bedroom, bath was very narrow and no bath mat for having a shower

balcony. garage parking. reasonable breakfast.

the wifi connection is very poor and for working it is not possible

nice stylish hotel with comfortable rooms and very good breakfast with everything you may want.

s a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool

facilties like wifi, towels etc

the hotel is small and has a quite big spa area for that size (steam bath and sauna)

finally, the spa is beautiful and super relaxing

a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool,

super comfy beds, great breakfast, and super helpful staff. great place to stay :)

location, room, amenities, staff, breakfast were awesome!

great location. good parking. nice breakfast.

wifi

spacious rooms, super clean, all rooms with balcony, comfy mattresses, great breakfast, fresh and modern design

bonus, we had parking right on the street in front of tt hotel

confortable bed, clean room, friendly stuff, super location and great breakfast

the hotel has a rich energy, the main hall, bar and restaurant being the razzle dazzle of it all

garage for parking was a bit tight - just be careful.

wifi didn't work - really weak signal and it fell down all the time

the weather was very foggy for a few days which meant the pool felt cold but that's no fault of the accommodation

swiming pool in the garden is big and it is a nice place to stay

the tasty breakfast outside with a superbly cute pool view was unforgettable

stunning building, rooms and swimming pool

interior, exterior gardens/ pool and neighbouring locale all perfect as was

breakfast amazing ,everything you could think of

clean, spa and amazing breakfast

issues with bar meals and staff i think is being addressed, i had a lovely steak sandwich but on another day

breakfast was good and staff really takes care and is very friendly

poor wifi when working

far from douro valley vineyards at least 1,5 h of drive avoid laundry the clothes returned late, dirty

great with weather above 25 degrees so you can enjoy the outdoor pool

pools, spa, sauna, bathrobes, slippers, a milk coffee machine when leaving the gym, and in the

we had a parking and our dog was very welcome. excellent kitchen.

all - staff, breakfast, restaurant and bar, very nice river view, good room

very quiet at night, calm surroundings, good breakfast, very friendly people

outside swimming pool not heated

great swimming pool. nice cosy room with terraceud83dude0a

spotlessly clean and a good breakfast

very good breakfast, friendly

the walk in the park by the river is beautiful and the hot water swimming pool is a delight, specially if you

staff was prone to errors, and kitchen couldnt handle a full occupation, with several mistakes and delayed orders

also, maybe it would be good to have like a bar inside the hotel to have some snacks instead of only having

property itself was great, however i was a bit unluckily as there was a family with kids staying and they were

breakfast, bar not staffed, menu poo|

the kitchen had everything we needed to prepare a meal including olive oil, salt, vinegar, etc

kitchen had everything you'd want to start cooking right away

idge, stove, oven, microwave, water kettle and all sorts of cutlery, cookware and

kitchen had everything to make a meal, we got fresh bread every

we had a fully equipped kitchen

wifi in the room did not work in any of our devices and the front desk staff was not able to solve

good breakfast, near tram station, near shopping mall, good wifi

it had a nice bar and breakfast included also had parking

i can recommend half board and the bar prices are not excessive

the breakfast could be better you should have more contact with the guests

very good breakfast and location, near metro station

i would recommend the room for 2 adults max with kids

the wifi was useless. the staff were unfriendly in the restaurant. reception staff ok.

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

all areas were clean with daily room service

room service breakfast was fantastic

if you have kids, consider another option

breakfast was good

the dinner options could be better, breakfast was amazing.

outstanding service at every stage, foh, bar, pool area, restaurant

the staff was attentive when we called for them during room service, and they were very polite

restaurant food is very good quality and there are basic gym facilities available too

the gym was closed for refurbishment

gym is tiny with old broken equipment which seems to be 30 year old

breakfast spread is good and there is a spa and gym )but we did not have time to use)

outdoor pool is amazing (mid summer not, early may) and the indoor spa is ace if you don t have kids

loved the gym, pool and facilities

the food at the bar - very limited and gets tedious after a while

a basic menu that i had seen in the bedroom that i presumed was the room service menu

average pool, and playground not adapted for small kids

laundry cost is ridiculous

the breakfast is amazing , staff the best ever , hotel with a lot of luxury

the breakfast was brilliant and various despite of we were alone at the hotel

the staff at the bar were amazing as well - shoutout to marcelo

the spa had one unheated outdoor pool and very warm indoor pool

also the temperature of the spa pool should be more

the free wifi didn't work

breakfast and restaurants were excellent from pool bar to michelin restaurant

it probably isn’t ideal if you are travelling with small children as there isn’t much for kids to do and

the rooms are incredible, the room service was fabulous, fantastic breakfast spread

cleanliness was not at all up to scratch - dirty laundry from previous guests still in our room, ant infestation

we loved the beautiful breakfast and it was a excellent start to our day

this is a wonderful city resort, with great attentive staff, pleasant rooms, fast wifi and wonderful breakfast

at breakfast, the hotel has lots of different seating areas throughout wether you want by the pool or a wee sug

nachos (pool snacks) where a small bowl of crisps and a small bowl of ready made guacamole for 12

gym was very small and the crosstrainer was broken

there could be a few more drinks in the room fridge, when needed we just called room service

the breakfast was marvellous and the dinner experience and bar service was all one could ever ask for

two good pools, small but perfectly good gym

the spa area and pool are absolutely fabulous, and the breakfast is fantastic with plenty of choice

i recommend this hotel, laundry close and local cafe and tapas bar fantastic value for money

no idea where laundry could be done and made no recommendations

no room service

breakfast service but that is all

the breakfast was made with a lot of love - tiny pastel de nata, fresh fruits, warm and cold dishes

and location of the room, the quality of the beds, the shower facilities and linens; we used the gym, the indoor

pool needs to be booked in advance with limited availability and only available 9-12pm if you have

breakfast, dinner, the bar and the staff, room service all lovely

the positive: the view, clean facilities, beautiful room and very friendly staff at the bar (only)

the views, the quality of the rooms, the roof top bar, the pool - everything was great

no paper towels for the kitchen.

were superb, i got a big suite with bed, desk, dining table, huge cupboard, fully equipped kitchenette, bathroom

the rooftop offers exceptional views across both gaia and porto, and the small rooftop pool is the perfect

rooftop bar/ cafe and pool with a view of the river too

wifi is slow unable to conduct meetings.

), the breakfast was top notch and the overall look and design of the hotel was excellent

the hotel does host big conferences which can mean the gym / spa / public spaces are quiet (

man of 22, who seemed to be working in various roles throughout the hotel, including the bar and room service

breakfast was excellent. location was excellent. cool building.

great spacious rooms extensive pool and spa area

also, the in-house laundry service shrank 4 of 5 items that were sent for cleaning

didn t like that you couldn t have laundry done over the weekend

its entrance is very difficult, over charged for laundry despite promise to have it made next day

no iron in the room although there was a laundry service. no kettle for tea lovers.

was a bit small kitchen closed on roof top bar at 10:30 i arrived around this time and no accommodating me

great room service, fabulous breakfast

gym is very tiny with lack of space, for instance it doesn't have space for 2 mats

i phoned down for some and was told i would have to pay a room service charge for a tiny bit of milk

ac default during absence at 18 celsius set by room service when previously turned off by guests

pool also has great view towards the bridge

separately we had inquired about laundry facilities and were told they had a send away service

laundry is limited one or two day per week

laundry was unclear and we were charged an extra 50% due to room service not collecting the laundry

the roof bar was closed but the weather wasn't very good so unable to comment on that

wifi - could not connect.

not much really but was surprised by the pricing for laundry

-modern spa and great massage -room service

swimming pool was great for the kids

some dishwashing liquid or dishwasher tablets in the kitchen would be helpful but not a big deal

gym was a bit limited but that's normal for hotel gyms.

location, charming decor, breakfast.

breakfast was also great

the breakfast was delicious

the breakfast was delicious and a la carte

only thing i’d have liked that wasn’t there would be a bigger bar area but not really a huge issue when

one of them was very rude to us because we inquired about laundry and then weren t ready when they sent

room was small and looked out on a housefront and neighbours laundry

the view from our room and room service

wifi: unstable or without reach in the front part of the hotel noisy: we had riverview, one night

the spa is 1 pokey little massage room, the gym a pokey little room

sadly no self serve guest laundry for traveller's

my only negative comment would be that the wifi was slow

wifi wasn't the best, although it worked for the most

wifi worked well

bad wifi

if you have plenty of dirty laundry, there s an excellent self-service laundry (laundry infante) just 6

good wifi in room

wifi very slow.

would have been better if the hotel had internet, it had great wifi but the wifi was rarely if ever connected

very good location all systems worked well, although wifi was variable depending on location.

we chose to do use the laundry service offered to guests and it was definitely expensive for the amount of

they did our laundry, helped print documents for our next destination and helping get a package to us

i didn t mind that, but the management need to provide guests with more than one tiny bar of soap during

the breakfast spread each morning was amazing

welcome by maria excellent location beautiful room with views over the river delightful breakfast

location, wonderful staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent

indoor breakfast

very nice rooms, excellent pool, and extremely professional and welcoming staff!

breakfast was excellent, products were very high quality

staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent breakfast

external laundry service was convenient but very expensive

the snack bar food it s not that great comparing to the restaurant

staff are exceptionally friendly, very accommodating and really nice breakfast.

very central, one block back from riverfront. very clean. late check out.

location. good sized rooms. masage/spa attached

great location, laundry was quick.

had some laundry done and they only returned some of it - we had to ask them for the rest, which was pretty

the rooms felt pokey and our view was onto other people's laundry hanging out of adjacent buildings

the wifi connection could be improved

excellent wifi

and the rooms and breakfast was very nice

hotel personnel was amazing, their hospitality was over expectations: reception, breakfast, room cleaning,

wifi quality was medium

we had a fantastic breakfast

the breakfast was good, there were oranges every morning so you can have fresh juice

upon arrival complementary bottle of wine chocolate &voucher for port wine in bar were given to us a very nice

breakfast is outstanding with an array of fresh fruits, cereals and breads plus pancakes and

the breakfast is nice

the breakfast was also incredible

needed and more in hotel room - kitchen sink, stove, coffee machine, tv, complimentary bottle of

very good location, clean and tidy room, strong wifi.

location, location clean, easy check in, helpful staff comfortable bed and full kitchen with everything

very well equipped kitchen inc an oven

but no wifi in top apartment and the sky tv would not work

kitchen lacking some equipment, our room was a studio and not the one bedroomed apartment we

breakfast was very good, the staff excellent, and the room with the fireplace and with a big screen tv, was the

wifi in our room was not working. it was fixed the following day.

beautiful grounds with pool and hammock

very big bed - good breakfast - friendly staff - nice view from the room - free private parking - garden with

nice, we even got traditional sweets from arouca at check-out the room was spacious and clean the pool was really

they also stopped room service for restaurant meals but allowed snack food orders to the end of my stay

wifi works perfectly fine

no gym

wifi fast fast, i recommend this place

was also sanitized and wrapped in paper, public spaces had hand sanitizers as well - outdoor gym - especially

laundry and dry clean services were not yet setup, understandable since the hotel only opened up a

there is a laundromat service down the block as well if you want to do your laundry

the dining experience and spa were both perfect

outstanding we thoroughly enjoyed our stay in this hotel decorated to perfection lovely pool / gym

breakfast was amazing, there was one day we had to wait for a table but only for a few minutes