possible to do laundry

we used the laundry service and were pleased with the results

very good breakfast, normal room (good, comfortable), good wifi

is a big hotel that says it is pet friendly but it isn't

have no information about room service or front desk numbers

the staff couldn t have been better and the laundry was perfect

good wifi quality of breakfast ingredients

we didn't realise there was a bar in the hotel until we went down for

location wifi relaxing lounge at the mezzanine great buffet breakfast with homemade goodies

our only concern was that wifi wasn't consistent in the evenings.

the staff were very courteous, the room comfortable, and the bread at breakfast was delicious!

the breakfast was quite excellent

the breakfast was also delish

location. bathroom, towels good. wifi good.

you get a clean room, awesome breakfast, you are located close to the canal, the most important sightseeing

we also all had very good massages and spa treatments

room, lovely leisure facilities in an amazing breakfast

spa very small but tastefully done

the indoor swimming pool was brilliant, likewise the gym, jacuzzi and sensory shower

the bar drinks were well made, served with joy and love, and a good value overall

offered us laundry service but they did not tell us the price, which ended up to be 47

clean, nice breakfast, comfortable bed.

simple breakfast buffet, and no kids play area

central location, super good breakfast and friendly staff!

excellent (fast) wifi

breakfast buffet is a good spread to sample popular local desserts

staff and breakfast excellent. great location

delicious breakfast

location, cleanliness, good breakfast and staff

decorated room, asian-themed, great location in the center next to all the restaurants, fantastic breakfast

nice hotel - comfortable rooms - friendly staff - decent wifi - good breakfast - fine

rooms were clean and well equipped, the location was perfect, and the rooftop bar had a great view

a lovely, comfortable room great location good choice at breakfast

had very noisy neighbours above us with wild kids but that was not the hotels fault

nothing. even enjoyed breakfast: mini kitchen too was perfect.

welcome, support, room, breakfast, location, services ( laundry), chocolate, coffee in the room

good location and helpful staff, very clean and good breakfast

bar staff was a little slow with service

the breakfast was perfect, plenty of choice

good location, staff, breakfast, everything.

facilities were really good, big pool, clean spaces, comfortable spa, gym, etc

we were transfered to ms collection 5* as the pool was not available at melia ria.

breakfast options were very good

superb choice at breakfast and excellent evening meals

facilities very good; such as gym, sauna and pool

thought the hotel had a communal laundry (but it didn't)

there isn't an iron for ironing your cloths is regrettable: you need to pass through a (paid) laundry service

laundry a block away, bema brunch place just 4 blocks away so phenomenal, the canal boat tours

laundry and ironing service wasn’t working on weekends, and they couldn’t arrange ironing

the only solution they provided was the laundry service which charged by the article of clothing

the family room offers 2 separated rooms (2+2 poeple), ideal for a family with 2 kids.

breakfast was good. we also liked that there was a bar at the hotel.

the family room offers 2 separated rooms (2+2 poeple), ideal for a family with 2 kids.

room service was good

wifi intermittent

loved having a bar and room service

terrible wifi.

two good places to eat in the same road: pizza restaurant across the road and a tapas bar further along

wifi.

lots of choice for breakfast - fresh pastries

right across the street there is a laundry, minimarket, coffee and more

cafe, grocery and laundry just across the street

located right across a self service laundry and a breakfast place

laundry directly across the street (and that's important for travellers)

bed was comfortable and the front staff assisted with everything we asked (late check out)

loved the pool

i liked the spa and the gym good hours of opening and nice breakfast

liked the room and the wifi was ok. liked the location.

pool is good, spa as well

i really enjoyed the full equipped gym and the spa. really good restaurant with local food.

outdated interior. bad wifi. price was costly. noisy dog at night.

doesn't have a fridge, so in the summer if you bring water or juice you can't keep them cold, the wifi is terrible

breakfast was good, parking no problem, very friendly staff.

breakfast was great and the service top

the poor wifi.

with free parking, close to aveiro and an hour drive to coimbra

there s a free and safe parking

parking, room was clean and spacious, friendly staff

a decent hotel, convenient, wifi ok,free parking just at the hotel,nice staff,quiet room

super friendly staff who gave us an overview of sightseeing options in aveiro and free parking possibilities

this one is the first - at a reception they told us, they only offer laundry service that you need to book in

spa massage by diane was

inspiring interior design and relaxing area (indoor and outdoor swimming pool and small gym)

requesting we were allocated connecting rooms with our adult kids which was very attentive of the hotel, this

the indoor pool and spa areas also nice and elegant

it would be even better if you could have breakfast with a seeview.

very rich breakfast with lots of

there s a cafe/bar which is also great and breakfast was excellent and great value

free wifi was excelent hotel farol exceded our expectation

to room without additional charges, was not informed of this policy in advance so while hubby and kids were

wifi need to be ok in bedroom and not somewhere in the mid of the flat ( for many reasons)

room was big in size and it had a working fridge, which is great for snacks, specially with kids

but you can ask at the bar a cup of tea or coffee served in the room

no mini bar in the room

the lobby had a great bar and facility to relax in

electric sockets - easily available lighting - good wifi - good

sockets, bed: large and comfortable bathroom: functional, enough room for your toaletries wifi - ok breakfast:

breakfast was really bad, the fruit salad was fine, but bacon (possibly tinned), eggs, coffee

very poo wifi connction expensive restaurant

of staff to keep the bar open, but the available staff were very nice

nice small pool, beautiful view, delicious food

longer time towels next to the outside pool!

it is a hotel that accepts pets

kind staff, parking lot, excellent wide range of breakfast

+ balcony + private parking

on top of that, the hotel has free parking secure behind a door which closes at night

vagos has a lovely park for kids

we had a cottage with a swimming pool

the pool was lovely and the kids really enjoyed the trampoline

the pool was lovely and the kids really enjoyed the trampoline

kind and warm people who run the place, the cute and nicely equipped chalet and the pool

the pool was lovely and the kids really enjoyed the trampoline

it has free parking

comfortable bed, spacious parking, fast wifi, view from the window, very good breakfast and of course the

it was nice to have a pool, but there was a ridiculous amount of flys that wouldn t leave me alone

lovely lake, lots of parking. free breakfast.

underground car parking was free

really friendly staff ....big outdoor area easy parking .. clean rooms

there were no food or drink options outside of breakfast

the pool was also very

breakfast in the morning was very good,with lots of choices

mini fridge, the bar was almost never staffed, no lounge, the business centre was closed, no room service, no

the hotel has a nice spa area with an outside pool and great view of the valley

the spa facilities were very dated

indoor pool dressing room smelt awful.shower water was on for little time

the outdoors pool was not opened yet.

the hotel also includes two pools (kids and adults)

pool area is beautiful. rooms are big with comfortable beds. friendly staff.

marveillous view and swimming pool

the location and the views. ample parking facility.

+ breakfast variety + pool area + very clean and comfortable

loved the pool

the front desk was not able to explain to me how the laundry service worked

really nice breakfast in lovely location of hotel - looking over town with a terrace

located in Agueda, close to restaurants and bars

we made use of room service and the staff was also very lovely and efficient

breakfast and location

access the indoor pool we must go through the hotel exterior

the spa was kaputt such a shame.

the limited time for use the swimming pool, and the needed of booking before use.

i booked this place because it was supposed to have a spa

no outdoor seating, pool inside with lots of rules, bar area functional, little walk from town

breakfast was good, had plenty of choices

the receptionist spoke to me about cycling, and another gentleman helped me at breakfast and another with check

a good breakfast in a city that i love

breakfast was good, some variety.

the very best breakfast rolls from an artisan baker.

the view to the garden was amazing and the pool was awesome

swimming pool at rear of hotel

the gym hasnt been cleaned for a while, tables at the bar area look dirty, windows don't get cleaned often and

noise from the road (should have better windows) the lack of restaurant the lack of parking spaces exclusive

nice breakfast pool outside is lovely and peaceful lots of available free parking in the

it is a nice hotel, the wifi is ok, as is the breakfast. rooms are small, but sufficient.

location

breakfast

internet wifi could be better

low wifi signal

also, the wifi coverage was quite poor on our room

spa ok but rather small and dark. (not used)

the same person did the vacuuming, reception and bar duty all at the same time, with the expected results

spa could be better taken care of

pool is old fashion.

nice place very clean good breakfast

nice hotel in great location, excellent choice for breakfast

super comfy beds, great breakfast, and super helpful staff. great place to stay :)

nice open air bar area and sun room

great location. good parking. nice breakfast.

breakfast was good, although could use some more protein

breakfast was excellent, room clean and comfortable

the pool was supposed to be closed from the end of october, i came on oct 4th and it was already closed

for breakfast, we would welcome more choices in the menu

the breakfast had a nice variety including some vegan options for me

not able to do room service during our wedding prep.

the river is beautiful and the hot water swimming pool is a delight, specially if you travel with kids

the location in the forest balcony view bathtub parking bed

the pool and spa also

hotel should provide during checking wifi information with the proper password

great place, very good breakfast, all clean and very nice staff.

our room was a good size and it had a hidden kitchen

the fact there was parking available was a big plus, however, i don't know whether it'd be easy to park there

no problem parking outside the hotel

didn't not have breakfast or dinner

characteristic country house, with beautiful garden and swimming pool

lovely property with swiming pool. good breakfast from 9-11am

lastly, there was a mini bar fridge in the apartment but it was not working

there is a pool for the summer

nice pool for a pleasant swim (without much chlorine (i have allergy tyo that too

the breakfast was superb

staff bernardo in reception and claudia in spa are brilliant they make the guest stay even better and also the

spa facilities very good

the cute little spa is also a huge plus

spa is very nice, but not very big and sometimes got crowded and there was no enough beds and

wifi work but not 100%

the room was spacious and clean. the bar had craft beer. the breakfast was quite good.

i arrived at breakfast around 9am and did not have much choice but what i did have was great

modernized room, quiet, easy parking

the breakfast buffet was ample and varied - good value for money

included breakfast was the best i've had anywhere, homemade, great portions, and a lovely pastel de nata

the breakfast was delicious every single day

we had a good night sleep and the breakfast was tasty and kept us going for the whole day as we had to travel

stay in every way, wonderfull and comfortabel rooms, very clean, freshly prepared and very tasty breakfast,

make sure to get the door and wifi code at check in!

is no wifi in the rooms (not acceptable for a hotel of this quality)

not have ac and wifi, no night light for the bathroom, if you try to turn on the bathroom light the

the bar staff was, perhaps, not sophisticated in bar work

the bar on the entrance should match the rest of the hotel

beauty of the palace and the quality of the spa facilities were outstanding

the wellness center and gym facilities were crammed.

hotel will soon have a gym which i m excited about for my next stay

we had a small water bottle provided in the room and we had a free parking space.

good breakfast, excellent traditional portuguese bread big parking

breakfast is a continental breakfast, a selection of gluten-free bread/pastries, should be

she even offered to dry my laundry that was still wet from walking

the proprietress was so welcoming...even did my laundry! clean and comfortable wonderful value

the morning complementary breakfast was delicious and had plenty of choices

great little garden with a pool to chill very good, cosy bar and reading room to relax in the evenings

bede huge,ceilings high,filled with antiquities and a lovely complete breakfast

very clean in all spaces even in the pool

hotel, beautiful surroundings and swimming pool

outside swimming pool not heated

location is very nice and quiet. breakfast is good. people very friendly.

nice quite location, swimming pool with mountain views

they explained that had issues with laundry service so thats ok, it can happen but they should at least had

the hotel underground parking is 5 euro a day, but there are plenty of free parking spots behind the hotel

location , parking and also good reception staff

easy parking

breakfast was good. ease of parking much appreciated.

kitchen had everything you'd want to start cooking right away

we had a fully equipped kitchen

the kitchen had everything we needed to prepare a meal including olive oil, salt, vinegar, etc

idge, stove, oven, microwave, water kettle and all sorts of cutlery, cookware and

kitchen had everything to make a meal, we got fresh bread every