are spacious hotel is very clean staff is very helpful beautiful spa available outdoor pool is beautiful variety

thing we did not like was that we could not hire golf buggies although there appeared to be golf buggies in use

lots of free parking

super large room, excellent varied choice at breakfast and staff

golf course and spa, which we did nt have time to try

parking is limited but usually no problem

personal greeting by the owner, private parking, wine tasting - great service

liked the easy access and free parking outside the hotel

the wifi is a little limited in range and there is not a 24 hour concierge, there is a 'phone number

a bit of a walk to find places to eat. street parking a bit of a lottery.

have stayed many times and secure parking is important

free parking spots close to the

free parking was a plus

pool furniture badly needs replacing. the breakfast was unexciting.

was spot on in the citadelle, staff very helpful, restaurant great, room overlooking the pool

parking is easy and the personnel very nice

free parking is an added point

hotel has a fine restaurant with nice prices and delicious food, free private parking and a very welcoming and

our room is on the ground floor with windows overlooking the parking.

there is free parking out front, and check in is easy, even after hours

the pool area was beautiful and the rooms so light and airy

it had a bar and restaurant for dinner, it does have breakfrast it would have been a perfect 10

in the fireplace, albeit behind a solid fire guard, but their constant scratching was worrisome

finally, our kids got a non-working card key and got locked out of the room

wifi connection was weak

real bonuses are the off road parking and the place being pet friendly

it is a perfect place to stop off on my way from north of france to south of spain

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

the pool closes at 7 which could be too early for those on a business trip to enjoy.

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

it has a lovely view over the lake pool area was lovely

nothing except pool too small for size of the hotel

room service

water bar to fill our water bottles with cold flat or sparkling water

all perfect!! ideil for family! there is a space specific for kids with stuff for play.

convenience, parking, facilities.

wifi didn't work well, but that may have been due to so many people using it during our stay

no bar just taps that beer came out off

great parking and close to trams

ud83dude33advertised a bar but no bar but think there was a limited selection of drinks available at reception

for example, laundry bag is a paper bag, no toiletries in the bathroom

little further out than expected but a lot of motels in the area, nothing much around except a casino, so

the bar and restaurant were good and there were other

they even prepared hot chocolate for my kids

tried to order room service

no laundry - although listed on the website as a service offered

the staff were extremely friendly and helpful. the pool was fantastic for the kids

the hotel is beautiful and my kids loved the swimming pool

the swimming pool is wide and clean

breakfast was sumptuous

comfy beds. good breakfast. staff friendly and helpful. quivk chech in and out

parking situation and the breakfast is very basic and the same everyday. not enough choice.

breakfast delicious

breakfast very good, rooms clean and comfortable

breakfast: no english breakfast (but french or german). not very important in fact.

they sell laundry pods at reception

very modern clean ,lovely small pool for a dip ,staff very friendly couldn't fault it as was a very good

breakfast was a little pricey and could do with being able to simply buy separate breakfast

the hotel also has a gym and swimming pool

the bar was great, theres places and shops closeby including a tram to the

the pool and outside area were beautiful, and the rooms were spacious and had everything we needed

common room, where you can prepare a simple meal - very important for families with small kids

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel

swimming pool

friendly and helpful owner/manager; nice pool; good air conditioning

the lovely pool

very clean, great pool and nice garden reataurant

beautiful furnishings and lovely staff. swimming pool great

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

the outdoor pool was magical, and ideal for hot days

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

sitting by the pool was the perfect way to relax and unwind for a few days

the hotel was clean, comfortable, dog friendly, breakfast was plentiful and staff were great

room service was great. and the spa facilities were a nice bonus.

comfortable room, great facilities and gym, tasty breakfast, and lovely staff

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

breakfast should be improved.

relaxing pool and spa

ordered a room service club sandwich at midnight

everything was great - staff, room, spa and restaurant

excellent room quality, staff, gym, pool, sauna and steam room

and the spa is

is no self-laundry and microwave oven

parking (fee applies) with decent ev charging especially for teslas

i didn't have breakfast at the hotel as i was unimpressed by the selection offered for the price

the gym was small but good enough for a short

operate the tv, was not given wifi connection details when i checked in

00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected

my kids loved it

hot water in the morning, cheap plastic glasses in the bathroom, room service did not even replace the complimentary

bar wasn't open

internet was terrible, small gym

good modern hotel with parking just opposite tram a line to the hospital chu

comfortable room and really pleased to get room service meal after 10pm.

we were able to use the pool facilities

nice bar area

location, parking

only the wifi but it's a details

lovely little bar and outside area

no bar and restaurant openings seemed hit or miss

was okay, bar wasn't great - inside main restaurant with no proper bar tenders which was a bit disappointing

bad such a classy hotel doesn't have any gym or pool

were very nice and even did some laundry for me quite cheaply as soon as i arrived

wifi worked only at the frontdesk. couldn't connect to it in the room at all

wifi was not working well

it was very clean and had a flat screen tv, good wifi, air-con and a cattle for tea or coffee

pet friendly hotel

we requested early check in and our rooms were ready when we arrived

rooms / no connecting door between our room and adjacent kids room / no water source in separate toilet room

of crockery and cutlery on the breakfast buffet

to be improved: there is no gym, outdated decoration and you cannot open the window so the room was warm

while the hotel was pet friendly i do think it's a bit ridiculous to be charged a 12 euro per night cleaning

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

the spa facilities were really good if a little small but then again there is only 20 rooms at the

the small gym and pool were a bonus to relax in after a day in the city

the spa are is really nice

gym should be augmented with more equipment - e

breakfast was too expensive so we didn t have it especially with 3 children

wifi was fine

pool compromised, suite space marginal, view outside below expectations, gym rather unacceptable

pool and garden are super nice, a really good sport to relax while still being in the center of the

the shower specially, the kitchenette isn't really adequate

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe

located 5 mins from the lovely bar outside the church at saint seurin

no coffee/ tea in room, min bar fridge not working, shower head broken.

i woke up with allergies, and when i looked down on the area rug, there were clumps of pet hair

room, the secret room, was on the lower ground floor next to the laundry and staff room

the rooms were comfortable and breakfast was great

had a wonderful pet friendly room in the annexe

front bar and sitting area was a real

room is tiny with one table and right by the kitchen with staff going in and out all the time

lovely restaurant & bar - nice, relaxed modern hotel

black out curtains a d free parking

the pool was only open at certain times which wasnt made clear and once i attempted to enter the pool

that food was only available by room service on sundays

we asked for a late check out and the staff obliged with no extra charge

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

excellent cheese plate on the room service menu

2)ridiculus spa rules-you have to book an appointment with the spa if you want to use the pool, sauna, or

the room service was fantastic and room was cleaned in the best way possible

additional cost of spa access

the pool has too much chlorine and the laundry service was not available when required.

kitchenette, coffee machine, lounge area with tv

more than perfect swimming pool

the property is centrally located to bars, shopping, sightseeing and transit (helpful for cute du vin museum)

the staff did try but unfortunately our stay was still marred by the noise from other guests, the kitchen staff

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

and we got an early check in which was great

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

room was a bit on the small side. wifi didn't always work.

no restaurant, poor room service menu and the cooked meat at breakfast was off.

laundry was dark and on one visit the lights did not come on which was a bit scary

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

room service options good be wider

small room no bar expensive for this room wifi did not work on my ipad

we booked this property because of the gym but it was a very small gym, no weights.

floor, room was ready when i arrived which was great as it was very hot and i also paid extra for late check

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

dickheads in best western next door unloading laundry truck at 03:00!!

was very good in the middle of the city, hotel was quiet ,and i appreciate that room service they was professional

wifi connection

breakfast was exceptional, the staff were extremely helpful and the rooftop bar was a wonderful

ordered kids desert just plain vanilla ice cream and it arrived with crumble

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

breakfast with a variety of options

good breakfast but overall all staff were

great location. comfortable bed. clean room. good wifi. free bottle of water.

no facilities in room, nothing for the kids, room too small

beautiful park nearby. cheap secure parking. pet friendly. beside excellent supermarket.

-very clean -really good wifi -comfy bed -easy check in with 24 hour reception

they are strict about excessive noise and pet friendly

of ibis s in bordeaux so take a map in case your phones wifi lets you down, so you know where you are going

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

great location, friendly staff, very good bar and bar tender

they have a new bar and breakfast that is exceptional

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

the bar in the evening was very welcoming

wifi was very hit and miss.

breakfast good and access to nearby gym an added bonus

location , friendly and very helpful staff , very clean and comfortable room , good wifi and very high standard

access to a modern, near-by gym was also a very nice touch

wifi disconnected too often.

expensive laundry.

food quality room service

small detail but i would prefer to pick a phone and press button for room service or front desk

food options on the bar menu need to be revamped

the bar staff were very helpful and friendly