great pool feels like you are on holidays perfect for short stay

location for our needs (gymnastics competition at nearby stadium)

futhermore, there was no wifi present for the days we stayed in the hotel

access to bordeaux rocade (ring road), good parking (secure), excellent access to tram system (end of one of

swimming pool was great for the kids

spacious room and spa facilities, i would like to stay again

very good parking

it is a perfect place to stop off on my way from north of france to south of spain

real bonuses are the off road parking and the place being pet friendly

poorly equipped fitness and poor breakfast

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

the outdoor pool was magical, and ideal for hot days

spa and restaurant on site great coffee a lovely area to sit around the pool

the attention to details, the kindness of solicitude of the staff, the spa and garden are fantastic

there is no little fridge/mini bar in the room.

bedroom furniture lacking. only one chair. nowhere to sit for room service.

hotel room is very spacious, modern, clean, parking & friendly staff

the pool was a bit cold but the kids still enjoyed

restaurant not open at the weekend. didn't get wifi in the bedroom.

they sell laundry pods at reception

food in restaurant was very good and they have nice bar area

towels at the gym, no water (there is no bathroom neither), no tissue to clean the facilities after usage (while

wifi worked fine

the hotel also has a small gym and pool which weren t too busy

parking situation and the breakfast is very basic and the same everyday. not enough choice.

breakfast: no english breakfast (but french or german). not very important in fact.

from location, breakfast,helpful staff and staff

breakfast delicious

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

the staff is very friendly and helpful. the location is super and the swimming pool is clean.

room was very clean, the stuff was helpful and we were happy that we could bring our pet along

they allowed us to leave baggage at reception after check out but no late check out

was good had to ask for 2 pillows for the kids beds we didn't eat in the restaurant but it looked good we didnt

has a lovely restaurant, bar, great outdoor relaxing space and a nice pool it s a great set up and yes i would

great room, great spa and very friendly staff

room was spacious, complete with a small kitchenette

interlocking rooms meant adults in 1 room and kids in another with 2 lockable doors inbetween

pool perfect for the kids

although there was a kitchenette in our room there was no tea making facility

of choice for breakfast

really nice hotel. staff was really polite and friendly. nice room and great breakfast.

my husband was thrilled to find a gymn there too

modern hotel close to bordeaux airport with a very quick shuttle service to the airport

breakfast was nice and fresh and a great selection

very quiet, conveniently located close to the airport, free parking

love that tge a tram stops at the property and also easy parking right at the hotel

parking lot available free of charge

location. very convenient. safe parking.

reception and breakfast bar area is a bit tired but don t let this put you off

perfect for a one night airport hotel stay! free airport shuttle with breakfast included.

close to airport with prompt shuttle

lots of secure parking and very good value for money

the staff were very helpful from check-in to breakfast to the shuttle to the airport

nice room.. safe parking. thoughtful staff for pets and reduced mobility guest.

good buffet breakfast

wifi wasn t available in my room

good parking facilities: room was fine

is not open for lunch at the weekend but we were told this is not a problem as there will be room service between

helpfulness of staff. able to take shuttle to airport

location, shared facilities (gym, lobby, restaurant) not 5 star quality.

the breakfast was quite good

we enjoyed the beautiful heated pool and hot tub

the grounds are beautiful with an outdoor pool and very relaxing spa area

we enjoyed the pool in the morning and our private jacuzzi before a wonderful selection for breakfast

for example, laundry bag is a paper bag, no toiletries in the bathroom

easy to get to bordeaux centre. quiet. pool perfect!

the breakfast didn t have a lot of options

rooms, the relaxed family atmosphere, great for kids, the ac, the breakfast, the pool, the staff

gym

no coffee/ tea in room, min bar fridge not working, shower head broken.

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

a bit of trouble with wifi on 2nd morning.

hotel room was completely inappropriate for our needs, the room service breakfast of one coffee and one tea and

so i went to bed without dinner since room service wasn't available neither

also the ev charger wasnt working we payed 2 times extra because it didn t work

to pay)there s no information in the rooms about services provided, their website states room service 24/7,

place to stop for the night on route with kids

room, the secret room, was on the lower ground floor next to the laundry and staff room

we - including our small dog - thoroughly enjoyed our room, the generous breakfast, the originally furnished

the breakfast was delicious

breakfast intimate and friendly

room is tiny with one table and right by the kitchen with staff going in and out all the time

was exquisite, bed 5 star, the ambiance in the receptions was seriously welcoming, the on site parking was

friendliness, confortable bed, great breakfast parking with charging facility.

easy free parking on site

ud83dude33advertised a bar but no bar but think there was a limited selection of drinks available at reception

wifi kept cutting out in room 10.

is no self-laundry and microwave oven

early check in

parking (fee applies) with decent ev charging especially for teslas

comfortable room with huge bed. excellent breakfast. friendly staff.

breakfast was tasty

nice swimming pool

and the spa is

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

lovely restaurant and bar area, staff were all friendly and helpful

the spa was excellent. the bar also beautiful

expensive laundry.

spacious nice room. rich breakfast. very careful personal at the reception and good service.

they accept pets

small detail but i would prefer to pick a phone and press button for room service or front desk

food quality room service

no laundry - although listed on the website as a service offered

the hotel is beautiful and my kids loved the swimming pool

the swimming pool is wide and clean

only the breakfast should a bit better

and it was very cold in the restaurant room when we had breakfast with the kids in the morning

there was a convenient laundry and mini grocery store less than 5minutes away

breakfast offered the usual selection and was well presented i would like to give a special nod to

room service menu needs updating

breakfast spread was superb - loved the brioche in particular

good location, large well appointed rooms. breakfast excellent. very helpful staff.

struggled with the wifi.

the spa facilities were really good if a little small but then again there is only 20 rooms at the

limited gym equipment

gym

the spa are is really nice

the pool has too much chlorine and the laundry service was not available when required.

into the city or catch a tram -lovely shaded area to relax or take a dip in a small but welcome pool

the staff did try but unfortunately our stay was still marred by the noise from other guests, the kitchen staff

more than perfect swimming pool

the property is centrally located to bars, shopping, sightseeing and transit (helpful for cute du vin museum)

were very nice and even did some laundry for me quite cheaply as soon as i arrived

wifi was perfect.

room, good wifi, excellent location in the middle of the lovely neighborhood, lots of cafes&boulangeries

it was very clean and had a flat screen tv, good wifi, air-con and a cattle for tea or coffee

working wifi

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

, the location of the hotel is very convenient and the breakfast is very good and well presented

location , double glazed windows so very quiet , nice breakfast , comfortable beds , very clean

location perfect. we didn t have breakfast.

very comfortable rooms and rich breakfast

the staff, the room, the breakfast

a bar & restaurant if needed

no wifi!! i contacted a member of staff and she just said yes, no wifi..

no wifi

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

comfortable, there were great amenities provided in the room, the location was perfect, and the bar and restaurant

staff, facilities, cleanliness, breakfast all excellent

excellent restaurant and wine bar as well as excellent rooms

not working, jacuzzi not working and they wanted me to pay euro 16 to use a claustrophobic gym

of crockery and cutlery on the breakfast buffet

great roof top bar and restaurant with amazing views

the roof bar & restaurant was closed for renovation.

the welcoming and helpful staff, beautiful room, great view, superb lunch and breakfast, location the best

the other room in which our kids stayed had a decent housekeeping

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the beautiful cocktail bar and space was a real bonus

small bar fridge in rooms

wifi was very good. furniture was good. the location was nice.

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

lovely little bar and outside area

no bar in the evening.

like the location and the facilities, but the wifi doesn't work well i appreciated the helpful and the welcoming

speed of wifi is not so bad

wifi did not work

would hsve liked more weights and more variety of equipment in the gym

some machines in the gym weren t working hair dryer not great

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

location. it was very clean. staff was friendly and they smiled! loved the room service option.

room service available, but i didn't use it

the facilities of hotel was without wasserette (only laundry service e

laundry service although expensive

close to a laundry and short walk to catch the tram

breakfast too expensive

gym clean and everything working

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

good location, lovely big room with a window that opens. coin laundry facilities

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

no laundry facilities

it was short 6 minute walk to nearby laundry mat

it s a lovely hotel with a good bar area

the bar was almost without softdrinks

restaurant and bar was very busy especially as france were playing in the world cup

dickheads in best western next door unloading laundry truck at 03:00!!

was very good in the middle of the city, hotel was quiet ,and i appreciate that room service they was professional

breakfast was great

bar no necessary. takes up too much space in room. kept tripping on step up into bar area

the spa was exceptional

also the laundry service is quite expensive: 4 to wash a pair of socks

roof top bar is an added bonus.

good easy-connect wifi, many media options too

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

location and rooftop bar are fantastic

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

room, bed, bathroom, daily room service are really high quality

room was a bit on the small side. wifi didn't always work.

good beds, very good staff service and good internet connection excellent hot chocolate for the kids on

wifi was never working, and when it did, the speed was so low you could only check email,nothing

the hotel does not have fitness centre but it has an agreement with a fully equipped gym in the same street,

- excellent location - free gym available just 2mins down the road

breakfast good and access to nearby gym an added bonus

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

great location near the tram and nice neighborhood modern hotel and facilities great gym

great wifi - we didn't have the breakfast as we are

i didn't like the bar setup.

was very good ,breakfast was excellent,liked the golf on 6th floor,staff very friendly and helpful particularly

we like everything breakfast is superb

wifi was a little hit and miss at times

internet was terrible, small gym

the wifi on the 5th floor only lasts for 5 minutes and then you have to re-enter your credentials

the gym is quite basic

for such a short stay it was ideal, but charging to use the gym and sauna is a bit much.

convenience. laundry facilities (self service) great for long stay.

the driver then proceeded to stack tall, steel baskets, full of laundry, against our vehicle

laundry looks perfect and water pool has warm water

neat and simple. good gym and pool.

kids eat free

the rooms are very clean and the breakfast very good

very good wifi

bunk bed is slight ly dangerous to go on especially if you have young kids

friendly staff, english spoken, room exceptionally clean and well equipped, elevator, very good breakfast for

beautiful park nearby. cheap secure parking. pet friendly. beside excellent supermarket.

it had a bar and restaurant for dinner, it does have breakfrast it would have been a perfect 10

aware that the wifi, although free, is so weak and erratic that it is unusable for voip telephone

the rooms are beautiful and the gardens and pool are also superb

it has beautiful reception rooms that could be used to incorporate a proper bar instead its wine vending machine

we loved the pool, the breakfast (sit on the terrace), the coffee machine, and the wine machine (dangerous