breakfast: no english breakfast (but french or german). not very important in fact.

breakfast delicious

parking situation and the breakfast is very basic and the same everyday. not enough choice.

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

from location, breakfast,helpful staff and staff

pool was just a bonus

swimming pool

very clean, great pool and nice garden reataurant

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel

the lovely pool

brand new hotel. very comfortable bed. excellent bathroom and mirrors! safe parking

was cold and gym was boiling

that offered all the essential amenities, super clean, good breakfast and easy and plentiful parking

although lots of parking in multi-storey next to hotel in the dark, early hours in the morning the light comes

there is also parking available without extra charge

it is a perfect place to stop off on my way from north of france to south of spain

poorly equipped fitness and poor breakfast

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

spacious room and spa facilities, i would like to stay again

pool and facilities were not available to guests who had not pre-booked an hour slot this was not

great for the airport and lots of parking

pool looked inviting and we hear there is also a gym

pool was good breakfast was continental with limited hot offering

futhermore, there was no wifi present for the days we stayed in the hotel

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

late arrivals there is no kitchen open after 10p

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

bar area was nice and wine was very good

excellent shuttle service

secure parking, comfortable, quiet room and a great breakfast

good parking facilities: room was fine

hotel, beautiful decor, great ambiance, super attentive staff, we were even given an early check in

good buffet breakfast

having a booklet or folder of some kind with info like the room service menu, restaurant hours, wifi details,

bordeaux airport hotel, free secure parking, good restaurant (much better than last time)

the location, free car parking, free wifi

onsite parking

good wifi direct bus to city

parking lot available free of charge

reception and breakfast bar area is a bit tired but don t let this put you off

the staff were very helpful from check-in to breakfast to the shuttle to the airport

though i was a bit lost one evening when mt delicious bar meal was delivered, without knife and fork, and i

for late night arrivel or early morning flights, very nice hotel, nice hotel staff, very good breakfast, you

snacks expensive and bar prices far above average

arrived late on a friday night so the restaurant was closed but the bar snacks were fine

front people , not allowed kids to swimming pool, asked for a credit card, and i’ve booked 1 room but they

great room, great spa and very friendly staff

kids loved the pool. kids room interconnected fantastic.

location to airport, great for families, lovely large & clean adjoining rooms, clean pool, great included

unfortunate that the spa was closed on a monday and only opened at 15

gym is really small, no water bottles in room

was great, staff were exceptionally friendly, breakfast was lovely and the gardens we lovely

clean room, with a fridge and a kettle, excellent breakfast

they allowed us to leave baggage at reception after check out but no late check out

or at least some room service

the driver then proceeded to stack tall, steel baskets, full of laundry, against our vehicle

convenience. laundry facilities (self service) great for long stay.

laundry looks perfect and water pool has warm water

breakfast clean comfortable rooms the pool and gym area is very large and clean the rooms had air conditioning

wifi was hit and miss

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

sitting by the pool was the perfect way to relax and unwind for a few days

the outdoor pool was magical, and ideal for hot days

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

they sell laundry pods at reception

breakfast could have been nicer!

the hotel also has a gym and swimming pool

there is a lake nearby with kayak hire and other activities for the kids

rooftop pool also a delight

for example, laundry bag is a paper bag, no toiletries in the bathroom

bed, the room, the coffee machine, the breakfast

a point hotel, clean rooms, mini bar with bottled water, nice bed, great shower, aground a nice

area with table football and billiards - good breakfast - the room is big - small but useful gym - the bed and

i liked all the activity options in the lobby, very kids friendly

the first night i ordered room service, after over an hour i went to check where it was and they had clearly

all great. probably slightly pricier breakfast but did taste delicious.

stay - new room with comfy beds, good tv channels, wifi, aircon plus friendly staff at reception & restaurant

perhaps a few more snacks items on the room service menu.

free gift for the kids a lovely touch

also, you can only get served beer and/or coffee at the bar between 16:00 and 22:00

staff went above and beyond, from an early check in to complimentary wine when we returned in the evening

friendliness, confortable bed, great breakfast parking with charging facility.

secure parking outside ground floor room

restaurant closed and no bar service

no laundry - although listed on the website as a service offered

swimming pool & bar area excellent & we had a wonderful meal in the evening at the restaurant

everything is fine. there is a swimming pool, kids love it.

having free parking was a plus, and different restaurant options/big shopping mall nearby

the hotel is beautiful and my kids loved the swimming pool

property, with a small beautiful pool

for breakfast too small, service slow and felt overcrowded

breakfast was just about alright, it s one thing i didn t think was good value for money

room service bill wasn't logged, extra time at check out

the hotel has a nice pool area, comfortable rooms, and a rooftop bar area; all are comfortable for lounging

i woke up with allergies, and when i looked down on the area rug, there were clumps of pet hair

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

no complimentary water no working mini bar or kettle in room charged 3

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

located 5 mins from the lovely bar outside the church at saint seurin

room, the secret room, was on the lower ground floor next to the laundry and staff room

we were given no info regarding food service or room service

had a bit of an issue with accessing wifi but think that was a temporary situation

the breakfast each day is excellent

more could be made of the common lounge area by the lobby eg a bar or drinks service

expensive laundry.

new room did not have wifi

we order room service

the breakfast was excellent and the staff were welcoming and helpful

breakfast buffet is substantial and the staff do a great job

a wine station down by the pool would have been great or a means to order food from by the pool

beautiful swimming pool

the room overlooking the river was lovely and pool great

we loved the pool, the breakfast (sit on the terrace), the coffee machine, and the wine machine (dangerous

nature, beautiful interior and even though they did not have a restaurant, the room service food was really

is no self-laundry and microwave oven

chaos at breakfast, but that was more to do with the guests than the staff, who were great

lovely resturant and bar which were very well used by all guests, so had a really nice vibe

the bar garden below our window was a bit noisy into the evening, but not a major problem.

there was no information book or room service menu, only a qr code on the desk

there was a convenient laundry and mini grocery store less than 5minutes away

and room service finish surprisingly early for such a large hotel, and the reception experience -

breakfast was great. lots of variety!

bar wasn't that well stocked and had run out of beer, only a belgium fruit beer was on offer, a few

breakfast excellent

excellent room quality, staff, gym, pool, sauna and steam room

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

excellent room quality, staff, gym, pool, sauna and steam room

too much trouble whether it be at the reception, the exceptional restaurant/bar or the fantastic spa

relaxing pool and spa

helpful friendly staff. comfy beds. rooms close together. goos value breakfast

high price compared to facilities no bottled water, coffeemaker in the room. no room service

set out, bar and restaurant area beautiful, staff 100 percent helpful.

breakfast in nice surroundings

through the tram that passes right in front of the hotel, nice staff, comfortable rooms and good breakfast

the pool has too much chlorine and the laundry service was not available when required.

wifi, ran out of hot water in the shower, mini fridge had bad odour, room not like advertised (ie

staff very helpful and wine bar was great

the property is centrally located to bars, shopping, sightseeing and transit (helpful for cute du vin museum)

into the city or catch a tram -lovely shaded area to relax or take a dip in a small but welcome pool

limited gym equipment

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

staff was wonderful and helpful, the sauna and swimming pool were really nice

wish you could have swim in the pool

the bar was well appointed and comfortable for our nightcaps

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

wifi good

wifi not always available

location and pets friendly

were very nice and even did some laundry for me quite cheaply as soon as i arrived

one thing that brought the rating down was the lack of functioning wifi

comfortable beds, quiet room, good aircon and wifi

the room though small did offer tea and coffee facilities, hair dryer, tv, and good wifi reception

wifi wouldn't connect.

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

misleading to call it a spa hotel / no pool etc

there were some temporary problems with wifi

told that you could only get bar food if you ordered room service and the night desk staff person was not very

not working, jacuzzi not working and they wanted me to pay euro 16 to use a claustrophobic gym

and cross the road, it is the shore which is great to walk your dog if you travelling with pet

of facilities and the awful decor no bar no restaurant no room service i understand they needed to decorate but

good location. very friendly staff and delicious breakfast!!

clean service that did not disturb us (given that we usually left the room close to 13:00) better wifi than you

good breakfast and wifi

close to a laundry and short walk to catch the tram

laundry service although expensive

the facilities of hotel was without wasserette (only laundry service e

was good with separate beds for the kids and a decent shower

didn't say much about the hotel , but it was not difficult to find where is the canteen or the gym

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

they have a new bar and breakfast that is exceptional

room service is minimal

the beautiful cocktail bar and space was a real bonus

rooms are very clean and comfortable with tv and wifi throughout

no laundry facilities

it was short 6 minute walk to nearby laundry mat

wifi connection was good

it has a restaurant for breakfast but i didn t try it, much prefer trying local cafes

situation the breakfast the room isolation and the kindness of all the young people of the reception , many

floor, room was ready when i arrived which was great as it was very hot and i also paid extra for late check

some machines in the gym weren t working hair dryer not great

would hsve liked more weights and more variety of equipment in the gym

small room no bar expensive for this room wifi did not work on my ipad

we booked this property because of the gym but it was a very small gym, no weights.

only the wifi but it's a details

there was issue with wifi upon our arrival which took some time to get fixed.

lovely courtyard and bar could not be used because no one staffed them

like the location and the facilities, but the wifi doesn't work well i appreciated the helpful and the welcoming

was okay, bar wasn't great - inside main restaurant with no proper bar tenders which was a bit disappointing

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

good location, lovely big room with a window that opens. coin laundry facilities

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

also the laundry service is quite expensive: 4 to wash a pair of socks

pet friendly- yay

good easy-connect wifi, many media options too

enough toiletries in the bathroom, a bar of soap to use to wash hands and face, use to wash hair/condition and

good central location, excellent breakfast, the vibe in the restaurant at night and rooftop, ok wifi, nice staff

dickheads in best western next door unloading laundry truck at 03:00!!

the best part of the trip was the spa

the building, the interior design, the pool and facilities, the room, the lounge

location, service amazing breakfast and very friendly and professional staff

the staff for room service were quite rude

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

price of the breakfast for kids (as 4 years old) should not cost as an adult or even better free-of-cost since

and we got an early check in which was great

room was a bit on the small side. wifi didn't always work.

wifi was never working, and when it did, the speed was so low you could only check email,nothing

location, great room, spacious, coffee and tea making facilities, restaurant and room service

is room service but there is nothing suitable for vegans on the hotel room service menu

room service was convenient for an evening where i had to work late, and it looked nice and tasted

overlooked the bustling & charming old city street; room was clean; staff was great; and small bar off the lobby

early check in

bar on rooftop has lovely views and good selection of cocktails

you opt for the breakfast, it has all the basics covered

location. pet friendly and parking

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

nice breakfast

the breakfast as well, perfect for a road

the gym is quite basic

room service did not come one day and breakfast wasn't included.

00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected

e area by the river) is a fun place with lots of stylish shops and food places plus a handy bar overlooking the

wifi little weak

we weren t able to get wifi in our room.

wifi connection was so poor old soap and shower gel that previous guest could have used were left i

free parking is an added point

lovely exterior and good parking

parking is easy and the personnel very nice

clean, comfortable hotel, good breakfast

menu expensive, bar service in the evening was slow especially if reception staff were busy

easy parking , spacious , very clean

the options for room service were not

with a car towing a trailer and my companion border collie, this hotel provided easy car parking, easy unloading