are spacious hotel is very clean staff is very helpful beautiful spa available outdoor pool is beautiful variety

thing we did not like was that we could not hire golf buggies although there appeared to be golf buggies in use

lots of free parking

super large room, excellent varied choice at breakfast and staff

golf course and spa, which we did nt have time to try

location, clean, nice breakfast and parking.

our room is on the ground floor with windows overlooking the parking.

lovely exterior and good parking

we weren t able to get wifi in our room.

there is free parking out front, and check in is easy, even after hours

the location is quiet but convenient with parking close by

plenty nearby parking for free

parking is limited but usually no problem

great for there to have been a bar for a beer when we arrived (but there are several nearby) and parking is on

personal greeting by the owner, private parking, wine tasting - great service

liked the parking on site

plenty of safe parking and a lot to look at within walking distance

lovely pool

we had an excellent dinner on the patio after spending the afternoon around the pool

the room smelled a little musty and pool towels could have been provided.

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

very good parking

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

spacious room and spa facilities, i would like to stay again

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

not do the chateau justice, stunningly beautiful, wonderful location outside bordeaux, fantastic pool area,

great pool

the rooms are beautiful and the gardens and pool are also superb

we had a beautiful view of the garden and pool

was a room service menu of pastas and salads which was tasty but no official meals outside breakfast

breakfast: no english breakfast (but french or german). not very important in fact.

breakfast delicious

from location, breakfast,helpful staff and staff

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

comfy beds. good breakfast. staff friendly and helpful. quivk chech in and out

lovely pool and garden to sit in and have dinner

try and get studio with terrace and kitchenette on bottom floor, direct access to pool, it s worth it

pool was just a bonus

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel

the lovely pool

extremely comfy bed. secured parking, gates and cctv. fantastic breakfast pleasant staff

the hotel was unclean, and the room service was poor

pet friendly hotels are difficult to find but very important for pet owners when travelling long

perhaps a few more snacks items on the room service menu.

great location, spacious , friendly bar & restaurant. dog friendly & easy , secure parking.

there were everthing i need , a good desk, working wifi, a shower and hairdryer, and tea and coffee maker, a

secure parking outside ground floor room

easy access to city. the meals were very good. parking near our room. very well organised.

is very convenient, wonderful hotel staff always at our service, great food at their restaurant, bar at the

staff went above and beyond, from an early check in to complimentary wine when we returned in the evening

for example, laundry bag is a paper bag, no toiletries in the bathroom

pleasant staff let me have a late check out

it is a busy area most days with a lot of kids around

wifi was hit and miss

the breakfast didn t have a lot of options

no laundry - although listed on the website as a service offered

i liked the location, parking is free and it looked safe.

the hotel is beautiful and my kids loved the swimming pool

was no mini bar in the room and i couldn t buy a pet bottle of water except for the free one for each day

huge bonus was the swimming pool and outdoor area with bar and food service on the very hot days

they sell laundry pods at reception

breakfast was excellent, it is expensive but wotrth the money as the restaurant is decorated nicely

the pool was closed when we got there and only opens at 10 am

there is a nice pool, but the capacity of the pool and the sunbeds around the pool is rather limited when the

towels at the gym, no water (there is no bathroom neither), no tissue to clean the facilities after usage (while

this was very disappointing for the kids after a very long drive from england

location, easy to reach bordeaux city center, good wifi, clean room, variety of pillows fir every taste

we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was

good modern hotel with parking just opposite tram a line to the hospital chu

staff and atmosphere quiet neighborhood not to far from the city center with nice garden and pool

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

sitting by the pool was the perfect way to relax and unwind for a few days

the attention to details, the kindness of solicitude of the staff, the spa and garden are fantastic

beautiful furnishings and lovely staff. swimming pool great

exceptionally clean with generous sized bedrooms and a nice pool that was great for kids

breakfast, coffee, and bar were all great

the pool was a bit cold but the kids still enjoyed

the breakfast was great with lots of choice

the pool was only open at certain times which wasnt made clear and once i attempted to enter the pool

it would have been nice if the bar had been a little more separate from the restaurant.

decor (philippe starck), lovely rooms, relaxing pool/spa area, lively restaurant with the bar as part of it

ordered a room service club sandwich at midnight

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

the mini bar was well garnished with different beverages, and even more

the wifi was excellent

the spa had a lovely thermal suite, and the rooftop bar had a nice chilled atmosphere

we got late check out though which was good

would have liked to have been able to use the spa at anytime rather than booking

you opt for the breakfast, it has all the basics covered

is no self-laundry and microwave oven

loved the option of express breakfast at the bar

bar in hotel and nice foyer to sit in

staff especially at the bar

had comfortable bed, good shower, clean, good wifi, bit small

bar wasn't open

missing a social bar and restaurant but there were many close by

room service did not come one day and breakfast wasn't included.

e area by the river) is a fun place with lots of stylish shops and food places plus a handy bar overlooking the

00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected

speed of wifi is not so bad

wifi was poor

there was issue with wifi upon our arrival which took some time to get fixed.

choice a bit strange with a limited choice, quality very good anyway some disfuctionning in the room service,

good wifi

were very nice and even did some laundry for me quite cheaply as soon as i arrived

room, good wifi, excellent location in the middle of the lovely neighborhood, lots of cafes&boulangeries

one thing that brought the rating down was the lack of functioning wifi

wifi wouldn't connect.

wifi was not working well

gym was being refurbished as was the restaurant and bar at the top, so didn't get to use them which

we requested early check in and our rooms were ready when we arrived

excellent gym, great breakfast.

good location. very friendly staff and delicious breakfast!!

the roof bar & restaurant was closed for renovation.

wifi was not great in our annex room

breakfast was too expensive so we didn t have it especially with 3 children

breakfast was extremely high quality and i m really going to miss it

large, comfortable room with lounge area, mini bar inclusions, bath, great bathroom products (no hair conditioner

our room was a little noisy with the road outside but they paid for all our drinks and room service once we

really nice hotel. staff was really polite and friendly. nice room and great breakfast.

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

fridge in our double room but there was one in the 3 person room we had booked as well for the kids

the hotel is very comfortable and location is great, with easy parking and good breakfast

car parking for the guests

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

the small gym and pool were a bonus to relax in after a day in the city

breakfast was copious and delicious and the spa and pool were lovely at the end of a long day

pool was lovely and rooms are very large, location is good

limited gym equipment

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

all good except -wifi spotty

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

no coffee/ tea in room, min bar fridge not working, shower head broken.

room, the secret room, was on the lower ground floor next to the laundry and staff room

had a wonderful pet friendly room in the annexe

we - including our small dog - thoroughly enjoyed our room, the generous breakfast, the originally furnished

need to connect to wifi every time

the breakfast was delicious

free parking in the hotel was secure with many slots

pool perfect for the kids

nice pool and a great tiki bar outside

pool is for adults only and as a family with kids it s quite disappointing!

the pool area is lovely and the front bar area is a treat, plenty seating and very comfortable

clean room, with a fridge and a kettle, excellent breakfast

breakfast finished quite early at 9.30

clean, comfortable and good parking

room was very clean, the stuff was helpful and we were happy that we could bring our pet along

fridge in the room, not very spacious for 4 persons (kids slept on the sofa bed), a bit of a walk to get to the

wifi worked perfectly, also

free parking

the parking is free

there was a full bar and breakfast but i did not take it, so do not know about quality

wifi isn't working properly (hard to get connected at all, w/o event talking about data rates

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

pet friendly too

breakfast

comfortable room, good wifi, room had a terrace with nice view

swimming pool missing

comfortable beds and lovely breakfast in the morning

lovely room, great staff who are very helpful, and good restauarant for meetings with terrace and pool

is not open for lunch at the weekend but we were told this is not a problem as there will be room service between

to airport, shuttle and parking facilities, good restaurant, high quality

500 m of bordeaux airport, secure free parking, good food, do not have to go in bordeaux itself if you travelling

nice room.. safe parking. thoughtful staff for pets and reduced mobility guest.

wifi was really bad. no reception in the room. bad connection in the common areas of the hotel.

staff, good welcome, room cleaners friendly and helpful, bar staff nice, location close to bus stops

great host. nice hotel. comfortable room. very good breakfast. excellent shuttle to airport.

sadly bar & restaurant weren t open

the pool has too much chlorine and the laundry service was not available when required.

the pool on the ground floor was a little too small

the staff did try but unfortunately our stay was still marred by the noise from other guests, the kitchen staff

were woken by knocking on the door with breakfast when we didn t order room service

breakfast (staff excellent) great spa and wellness area super location attentive and helpful staff modern

corridors and the whole smelled of garbage and dirty laundry

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

good wifi though so use vpn and bbc iplayer

excellent wifi, lovely staff, nice breakfast. pretty close to the centre - safe area.

good breakfast but overall all staff were

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

good location, lovely big room with a window that opens. coin laundry facilities

laundry was dark and on one visit the lights did not come on which was a bit scary

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

wifi was a disaster

and we got an early check in which was great

wifi a little weak, but good enough to get done what was needed

room service options good be wider

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

would hsve liked more weights and more variety of equipment in the gym

we booked this property because of the gym but it was a very small gym, no weights.

the gym could be better- small and dark in the basement.

dickheads in best western next door unloading laundry truck at 03:00!!

beds very comfortable, spa/ pool / gym very good

breakfast was very nice with a lovely view overlooking the square

the service at the orangerie could be slightly improved but the in room service was amazing

breakfast was great

expensive laundry.

breakfast buffet is substantial and the staff do a great job

breakfast is delicious, the room very comfortable and the atmosphere is

very clean, had parking, breakfast menu, nice room service. comfortable bed.

bar food was unexpectedly fabulous

room service is minimal

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the bar in the evening was very welcoming

the beautiful cocktail bar and space was a real bonus

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast