it's a 25-minute journey and you don't have to worry about car parking

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

spacious room and spa facilities, i would like to stay again

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

in the meantime, we sat at the bar and spoke to the lovely sercan, who made us feel so incredibly welcome and

a pool, table football, xbox with k'nex games, petanque

we were offered room service which we agreed to and we received one coffee, one tea and a single croissant

good specilly for kids

the hotel has a lot of facicility for the kids and in front of it there is a nice walk side by the lake

for example, laundry bag is a paper bag, no toiletries in the bathroom

wifi was hit and miss

gym is tiny and machine was broken

this could be improved a little bit and there is a bar out there that could be staffed at times that it s

wifi very unstable

they sell laundry pods at reception

rooftop pool also a delight

breakfast was excellent, it is expensive but wotrth the money as the restaurant is decorated nicely

towels at the gym, no water (there is no bathroom neither), no tissue to clean the facilities after usage (while

properly pet friendly, as advertised.

is very convenient, wonderful hotel staff always at our service, great food at their restaurant, bar at the

is pet friendly hotel

easy access to city. the meals were very good. parking near our room. very well organised.

free parking

the wifi could be a little bit faster. but it wasnt really a problem

no laundry - although listed on the website as a service offered

and it was very cold in the restaurant room when we had breakfast with the kids in the morning

we also appreciated the free parking

the staff were extremely friendly and helpful. the pool was fantastic for the kids

we been there in a hot day of french summer, so we really enjoyed the pool area

wifi connection was weak

no restaurant room service is available though

he was the receptionist, cook, server, room service delivery, etc

aware that the wifi, although free, is so weak and erratic that it is unusable for voip telephone

in the fireplace, albeit behind a solid fire guard, but their constant scratching was worrisome

sitting by the pool was the perfect way to relax and unwind for a few days

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

spa and restaurant on site great coffee a lovely area to sit around the pool

expected more from the spa and the pool was a little smaller than expected but it was still nice

parking situation and the breakfast is very basic and the same everyday. not enough choice.

breakfast very good, rooms clean and comfortable

breakfast delicious

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

access to bordeaux rocade (ring road), good parking (secure), excellent access to tram system (end of one of

nice bar area

there is a restaurant on site and plenty of parking.

little bit of everything ,restaurant ,swimming pool, cozy place that makes you feel home even on the short trip

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

the hotel has a spa and a pool, which is perfect since it was extremely hot during our stay

everything was great - staff, room, spa and restaurant

lovely restaurant and bar area, staff were all friendly and helpful

beautiful hotel, great bar, great pool, amazing staff.

every part of the hotel is luxurious: the rooms, the dining area, the reception, the pool

is no self-laundry and microwave oven

i didn't have breakfast at the hotel as i was unimpressed by the selection offered for the price

some gym equipment was not well maintained double bed was too singles pushed together, not enough

everything, very friendly staff , lovely hotel , great breakfast, i d highly recommend it !

lovely resturant and bar which were very well used by all guests, so had a really nice vibe

room service was good and the breakfast too

nice bar on the rooftop terrace

enjoyed the rooftop bar and views, great staff and facilities

room service fell short on getting food hot to our room except on the 1st

staff from arrival to departure, granting an early check in

no bar and restaurant openings seemed hit or miss

only the wifi but it's a details

speed of wifi is not so bad

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

the bar was not open on sunday, mon, or tuesday

room service bill wasn't logged, extra time at check out

swimming pool step very steep, dramatic step to the bottom

gym should be augmented with more equipment - e

nice clean hotel and room was great given we had 2 kids and a dog

as a single traveler, had room service two evenings and food was excellent

no kettle in the room but we used the one in the small gym next to our room

my kids loved it

internet was terrible, small gym

missing a social bar and restaurant but there were many close by

the gym is quite basic

were very nice and even did some laundry for me quite cheaply as soon as i arrived

room, good wifi, excellent location in the middle of the lovely neighborhood, lots of cafes&boulangeries

wifi wouldn't connect.

pet friendly hotel

wifi worked only at the frontdesk. couldn't connect to it in the room at all

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

all good except -wifi spotty

no complimentary water no working mini bar or kettle in room charged 3

the shower specially, the kitchenette isn't really adequate

we requested early check in and our rooms were ready when we arrived

the roof bar & restaurant was closed for renovation.

gym was being refurbished as was the restaurant and bar at the top, so didn't get to use them which

additionally we ordered room service but it never arrived

especially dinner room service

swimming pool available (didn't use)

bedroom furniture lacking. only one chair. nowhere to sit for room service.

great welcome, good safe parking, helpful staff, wendy on reception and emilian at the bar and restaurant

that food was only available by room service on sundays

the pool was closed which was a big disappointment to my kids

room, the secret room, was on the lower ground floor next to the laundry and staff room

had a wonderful pet friendly room in the annexe

the rooms were comfortable and breakfast was great

the breakfast each day is excellent

wifi was a little flaky.

drinks at the bar and breakfast were very expensive

the small gym and pool were a bonus to relax in after a day in the city

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

staff was wonderful and helpful, the sauna and swimming pool were really nice

amazing team, breakfast was out of this world! great spa :-)

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

used the spa and had a fantastic massage

i did not like when i called the hotel room service, i was told that there was not a menu and that the menu

easy check in, tour set-up, breakfast and check out

spa was a big bonus

the pool has too much chlorine and the laundry service was not available when required.

weak wifi

pool very small

wifi, which didn't work in a second floor room

hotel has a wine bar that was not open late afternoon or evening.

expensive laundry.

we were able to get room service also

small detail but i would prefer to pick a phone and press button for room service or front desk

spacious nice room. rich breakfast. very careful personal at the reception and good service.

restaurant very formal . room service very limited

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

great location. comfortable bed. clean room. good wifi. free bottle of water.

we paid for breakfast just one of the mornings, it was nice, but quite basic.

great location. good wifi.

there was a convenient laundry and mini grocery store less than 5minutes away

great location and breakfast!

no connecting rooms in the hotel but we got two rooms next to each other for our kids

breakfast excellent

the wifi was ultra fast worked throughout the hotel free of charge

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

laundry was dark and on one visit the lights did not come on which was a bit scary

good location, lovely big room with a window that opens. coin laundry facilities

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

room service available, but i didn't use it

we wanted to use gym facilities but we re not in the building we were in

upgrade, good wifi and breakfast with excellent expresso coffee

warm and comfortable,with a gym

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

wifi a little weak, but good enough to get done what was needed

wifi was a disaster

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

rooms are very clean and comfortable with tv and wifi throughout

they have a new bar and breakfast that is exceptional

cocktail prices at the hotel bar were too high

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

small bar fridge in rooms

dickheads in best western next door unloading laundry truck at 03:00!!

location, room size, excellent breakfast, spa pool, helpful staff.

location, room size, excellent breakfast, spa pool, helpful staff.

beds very comfortable, spa/ pool / gym very good

on a sunday the hotel pool does not open until after 9am which is disappointing

also the laundry service is quite expensive: 4 to wash a pair of socks

location, late check out, good breakfast

pet friendly- yay

location and rooftop bar are fantastic

great vibe and lovely rooftop bar / restaurant

the gym mentioned wasn't at the hotel itself, which wasn't clear.

great service and so helpful, rooms clean and tidy. room service good and housekeeping.

the room service selection was very limited.

room service was convenient for an evening where i had to work late, and it looked nice and tasted

is room service but there is nothing suitable for vegans on the hotel room service menu

close to a laundry and short walk to catch the tram

the facilities of hotel was without wasserette (only laundry service e

laundry service although expensive

restaurant and bar seating was very comfortable

we particularly enjoyed the presents for the kids

no laundry facilities

it was short 6 minute walk to nearby laundry mat

it has a restaurant for breakfast but i didn t try it, much prefer trying local cafes

slow wifi.

the breakfast was very good and i liked the bar area also

breakfast was terrible

great restaurant on site but was very busy at breakfast time

wifi wasn't working

no wifi!! i contacted a member of staff and she just said yes, no wifi..

through the tram that passes right in front of the hotel, nice staff, comfortable rooms and good breakfast

parking with tesla superchargers, breakfast was very good, outdoor pool and gardens were impressive

breakfast, room and beds. tv with bbc

location, clean, parking, food.

superb breakfast friendly staff outstanding cleaning good parking facilites

the bar facilities closed early when we were there

also indoor pool is not for kids younger than

the staff was super nice. there is a spa with indoor pool. very nice breakfast

parking was so convenient & secured

pet friendly

are very big with a kitchen provided and also a secondary door to block the noise from the

the rooms are very clean and the breakfast very good

great location and good wifi. flexible check-in and friendly staff. would stay here again

decent breakfast

very clean and new, compact room, pet friendly, quiet location, friendly staff!

of ibis s in bordeaux so take a map in case your phones wifi lets you down, so you know where you are going

close to airport free shuttle beautiful free breakfast!! wonderful staff

breakfast

the shuttle doesn't run to accomodate arriving flights - we had to pay 20 euro for a taxi from the

nice restaurant with good food, proximity to airport, easy parking

helpful staff, wonderful breakfast and excellent italian restaurant where we enjoyed a delicious dinner

we thought the prices of bar drinks were expensive, would not use again.

free parking

two girls were supposedly working on reception and in bar next to breakfast room but kept disappearing and

there was a full bar and breakfast but i did not take it, so do not know about quality

wifi useless in the evenings when everyone was online

wifi was not working so none in the room. door had to be slammed shut so noisy.

the staff were very helpful from check-in to breakfast to the shuttle to the airport

breakfast was a little basic in terms of self service and plastic trays but there was sufficient

knew the restaurant and bar were closed,however there should always be an opportunity to buy water from a machine

free shuttle (5 minute

with a jazz event on, the restaurant opened at 21:15, but you could order room service - in your room

ordered room service which was quick and tasty

room service is not equivalent to a restaurant dinner

the fact that we lost wifi the weekend. no one to blame. this kinda thing happens.

to airport, shuttle and parking facilities, good restaurant, high quality