dickheads in best western next door unloading laundry truck at 03:00!!

was disappointed that i could not use the swimming pool until 0930 (which i did not as it would have spoilt

room service was limited and quality of food was below average for this type of hotel

wifi connection

friendly staff, location, cleanliness , good breakfast

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

slow wifi

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

wifi was a disaster

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

good location, lovely big room with a window that opens. coin laundry facilities

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

laundry was dark and on one visit the lights did not come on which was a bit scary

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

wifi was very hit and miss.

staff (ladies at the reception were very helpful and nice), gym 1 min walk from the hotel

comfortable and clean room, location, room service and friendly staff.

comfortable seating in bar and reception

comfortable room, friendly helpful staff, nice bar area with selection of local wine

floor, room was ready when i arrived which was great as it was very hot and i also paid extra for late check

room service available, but i didn't use it

small room no bar expensive for this room wifi did not work on my ipad

we booked this property because of the gym but it was a very small gym, no weights.

the wifi was strong

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

bed was super comfortable, the wifi worked very well, my husband had a very good massage

surprised by the additional 40 cost to use the spa - would expect to pay for treatments but not a sauna

excellent cheese plate on the room service menu

good standard hotel breakfast with plenty of choice

also the laundry service is quite expensive: 4 to wash a pair of socks

great vibe and lovely rooftop bar / restaurant

roof top bar is an added bonus.

pet friendly- yay

easy access to wifi

great location, friendly staff, very good bar and bar tender

the beautiful cocktail bar and space was a real bonus

small bar fridge in rooms

cocktail prices at the hotel bar were too high

they have a new bar and breakfast that is exceptional

the pool has too much chlorine and the laundry service was not available when required.

pool very small

the mini bar was stocked, and we were not charged for using items inside as this was included on the price

the room was impeccable and the room service and breakfast marvellous

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

good wifi though so use vpn and bbc iplayer

breakfast wasnt great

wifi was free and very fast

drinks at the bar and breakfast were very expensive

amazing team, breakfast was out of this world! great spa :-)

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

the spa facilities were really good if a little small but then again there is only 20 rooms at the

limited gym equipment

room, the secret room, was on the lower ground floor next to the laundry and staff room

room is tiny with one table and right by the kitchen with staff going in and out all the time

i advised our server that i do not eat meat and asked her to check with the kitchen as to whether the chorizo

the mini bar contents were delicious and well curated, the breakfast was lovely and the setting on the terrace

of stale cold toast with different jams) while having to repeatedly get up and walk into the kitchen to get any

terrace was nice too though only available at breakfast times

our room was large (2 adults and 2 kids)

the roof bar & restaurant was closed for renovation.

very nice hotel, love the breakfast

com and would pay for extras like room service on the spot

were very nice and even did some laundry for me quite cheaply as soon as i arrived

it was very clean and had a flat screen tv, good wifi, air-con and a cattle for tea or coffee

wifi was perfect.

one thing that brought the rating down was the lack of functioning wifi

wifi was not working well

and the reception staff were really helpful, recommending restaurants and arranging an early check in for us

pool and garden are super nice, a really good sport to relax while still being in the center of the

breakfast was delicious

i loved the pool and my husband and i went for a quick dip in the pool every evening before bed

property, with a small beautiful pool

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

a bit of trouble with wifi on 2nd morning.

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

all good except -wifi spotty

no coffee/ tea in room, min bar fridge not working, shower head broken.

no laundry facilities

it was short 6 minute walk to nearby laundry mat

breakfast was pretty standard but good for 11 euros

restaurant and bar was very busy especially as france were playing in the world cup

we were late for breakfast, the staff were busy preparing for lunch but they made us welcome and allowed us to

laundry service although expensive

the facilities of hotel was without wasserette (only laundry service e

close to a laundry and short walk to catch the tram

breakfast was excellent with a wide choice

tutto, staff perfect, clean and warm the place for kids to play was fantastic ud83dudc4c

there was a convenient laundry and mini grocery store less than 5minutes away

maybe some more equipment for the gym.

very chill hotel. great location. welcoming staff. pet friendly

room service menu needs updating

great breakfast and nice little gym. great opening hours.

expensive laundry.

both the dinner and breakfast were delicious and the wine they recommended was great

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and

great location. chic boutique hotel. lovely staff. excellent breakfast. very comfortable.

restaurant very formal . room service very limited

breakfast, nice air conditioned rooms

we ate out most mornings, but they do serve breakfast

friendly staff, english spoken, room exceptionally clean and well equipped, elevator, very good breakfast for

decent breakfast

beautiful park nearby. cheap secure parking. pet friendly. beside excellent supermarket.

the bar and the restaurant add value to the property

through the tram that passes right in front of the hotel, nice staff, comfortable rooms and good breakfast

helpful friendly staff. comfy beds. rooms close together. goos value breakfast

a bar & restaurant if needed

immediate bars or restaurants within the area but ten mins on the tram got you to them

out of service elevator and mix up with getting laundry done.

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

wifi cut outnsoni couldn't watch anything in english

not a super central location spa not included in the hotel price

restaurants and bar facilities are great, we had the room service snack bar menu one night and is good with a

wifi did not work

the bar was not open on sunday, mon, or tuesday

lovely little bar and outside area

was okay, bar wasn't great - inside main restaurant with no proper bar tenders which was a bit disappointing

no bar and restaurant openings seemed hit or miss

restaurant not open on weekends (maybe when quiet??) no laundry facilities

breakfast was ok but nothing special. the eggs were too milky or watery.

breakfast was fanstastic, a really good buffet and delicious

the breakfast was plentiful and had many choices

room service was prompt

is no self-laundry and microwave oven

comfortable room with huge bed. excellent breakfast. friendly staff.

the poor wifi connection the poor air conditioning system no hot breakfast on our second day

fantastic neighborhood vibes with a great pizza restaurant next door, attentive staff, great breakfast, free

husband and i both like to use a gym

the spa was excellent. the bar also beautiful

fabulous decor (philippe starck), lovely rooms, relaxing pool/spa area, lively restaurant with the bar as part

food was amazing both breakfast and the in house japanese restaurant silent room, spa area is total bliss

nice decor, comfortable bed and nice team. appreciated gym and spa area. good value for money.

nice swimming pool

the gym is quite basic

wifi was a little hit and miss at times

i reached late in the evening, so no restaurant or no room service available to get some food

my kids loved it

bar wasn't open

there are two washing machines also in the kitchen so you can wait the laundry while cooking/eating

bar/snack restaurant reception stock lots of useful items to buy including umbrella @ 11 shared laundry 4

the community kitchen and laundry access made for an easy stay

it has great facilities for all types of travellers with a kitchen & laundry facilities plus a bar/restaurant

helpful staff good size room and very comfortable great bar area and light food available laundry facilities at

only one dryer in the laundry room; and was not drying well

they even have free guest laundry facilities and will provide a detergent pod for 2 euros

had some issues with the dryers while doing f laundry

was laundry that free to guests

basic hotel, it was good for the easy parking and for the self laundry available

the housekeeping staff didn't follow the property's signage (about respect) on not removing guest laundry from

great breakfast + a community kitchen fully outfitted and a free laundry

pool is fantastic, on the top of the roof with a beautiful view (although there is some

the rooms, the pool, the restaurant

coffee/tea/water/snack station on each floor 24/7 - no running down to the lobby :^) the rooftop bar and pool

great pet friendly rules which really made for a fantastic visit

great location near the tram and nice neighborhood modern hotel and facilities great gym

the spa experts were very kind and knowledgeable

nice bar on the rooftop terrace

fantastic hotel: breakfast, staff, rooms, restaurant, wifi

spa and restaurant on site great coffee a lovely area to sit around the pool

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

beautiful furnishings and lovely staff. swimming pool great

the pool is heated and excellent for relaxing in after a hot day in town

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

missed pet zones

there was bunk beds in the room which the kids loved

drinks bar in room

there was bunk beds in the room which the kids loved

stayed in august and traveled into the centre for the afternoon with our two young kids

they sell laundry pods at reception

the breakfast was fresh and filling and for a low carb diet there was plenty to choose from which is

friendly staff - very clean - good breakfast - good wifi - very quiet - fun location outside city center, with

rooftop pool also a delight

i did not have time to check out the pool or gym

for example, laundry bag is a paper bag, no toiletries in the bathroom

it is a busy area most days with a lot of kids around

we liked also the swiming pool, which the water was in a perfect condition

friendly staff - reception super friendly & helpful, bar super friendly & helpful, restaurant super friendly

easy to get to bordeaux centre. quiet. pool perfect!

no laundry - although listed on the website as a service offered

parking height is 1.9 m high, so cars with roof box can not use

the breakfast was nice and the pool was great. good to go with kids.

swimming pool was great cleaners alwyas around clean friendly staff nice breakfast

3am in morning with no issues parking available on site, clean and comfy room for one night to rest before a

is pet friendly hotel

is very convenient, wonderful hotel staff always at our service, great food at their restaurant, bar at the

the bar could be open for a longer duration or have drinks as takeaway if it is from the tap

great location by the lake efficient wifi clean with great staff

there were everthing i need , a good desk, working wifi, a shower and hairdryer, and tea and coffee maker, a

lovely dinner and breakfast

nothing except pool too small for size of the hotel

staff specifically the manager at the reception, the lake view and also the pool which my kids

free gift for the kids a lovely touch

we had dogs with us in the car so the secure parking was excellent for them as were the walks by the lake