- really cosy and luxurious - but they re nothing compared to the restaurant and terrace/pool area

spa and restaurant on site great coffee a lovely area to sit around the pool

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

they sell laundry pods at reception

the breakfast was fresh and filling and for a low carb diet there was plenty to choose from which is

the pool was closed, this was one of the reasons why we booked this hotel.

breakfast could have been nicer!

towels at the gym, no water (there is no bathroom neither), no tissue to clean the facilities after usage (while

is no self-laundry and microwave oven

comfortable room with huge bed. excellent breakfast. friendly staff.

operate the tv, was not given wifi connection details when i checked in

breakfast was tasty

the bar garden below our window was a bit noisy into the evening, but not a major problem.

decor (philippe starck), lovely rooms, relaxing pool/spa area, lively restaurant with the bar as part of it

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

nice sauna and spa area, the rooms are very clean and they feel brand new

food was amazing both breakfast and the in house japanese restaurant silent room, spa area is total bliss

nice gym as well; no one in it

absolute luxury, the pool was stunning and a much needed break from the heat

limited lunch time and room service menu. would have liked more vegetarian options at breakfast.

it would great to have a kids menu option but i have been told its coming soon

the staff are exceptional and were amazing with children, room set up also great with kids!

pool area was glorious

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

all good except -wifi spotty

located 5 mins from the lovely bar outside the church at saint seurin

no complimentary water no working mini bar or kettle in room charged 3

were very nice and even did some laundry for me quite cheaply as soon as i arrived

pet friendly hotel

one thing that brought the rating down was the lack of functioning wifi

wifi was not working well

room, good wifi, excellent location in the middle of the lovely neighborhood, lots of cafes&boulangeries

room, the secret room, was on the lower ground floor next to the laundry and staff room

breakfast intimate and friendly

had a bit of an issue with accessing wifi but think that was a temporary situation

breakfast was great we loved our room.

the mini bar contents were delicious and well curated, the breakfast was lovely and the setting on the terrace

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

the small gym and pool were a bonus to relax in after a day in the city

pool was lovely and rooms are very large, location is good

drinks at the bar and breakfast were very expensive

a great breakfast. plenty of delicious choices and a great view over bordeaux

cofortable room - pet friendly

, not flexible with early check in

good location. very friendly staff and delicious breakfast!!

while the hotel was pet friendly i do think it's a bit ridiculous to be charged a 12 euro per night cleaning

there was issue with wifi upon our arrival which took some time to get fixed.

like the location and the facilities, but the wifi doesn't work well i appreciated the helpful and the welcoming

bad such a classy hotel doesn't have any gym or pool

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

the bar was not open on sunday, mon, or tuesday

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

good standard hotel breakfast with plenty of choice

gym, bar,

spa was a big bonus

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service

the pool has too much chlorine and the laundry service was not available when required.

the pool on the ground floor was a little too small

were woken by knocking on the door with breakfast when we didn t order room service

sometimes slow wifi connection tip for the female travelers: make sure u bring the conditioner with you

is super hot and plunging in the cool natural pool is something i will try and build in san francisco upon our

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

wifi good

good breakfast but overall all staff were

we did not take breakfast as we had to leave early

expensive laundry.

breakfast would like more vegetable and some beans

breakfast buffet is substantial and the staff do a great job

great location. chic boutique hotel. lovely staff. excellent breakfast. very comfortable.

breakfast, big room with all facilities & very clean , staff was very helpful , the hotel car

good location, lovely big room with a window that opens. coin laundry facilities

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

laundry was dark and on one visit the lights did not come on which was a bit scary

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

my wifi didn t work

some machines in the gym weren t working hair dryer not great

location. it was very clean. staff was friendly and they smiled! loved the room service option.

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

there was a convenient laundry and mini grocery store less than 5minutes away

the wifi was ultra fast worked throughout the hotel free of charge

great breakfast and nice little gym. great opening hours.

quality breakfast, toiletries & in room supplies (nespresso, nuxe wash, inclusive soft drink mini

breakfast excellent

small bar fridge in rooms

wifi was very good. furniture was good. the location was nice.

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

great location, friendly staff, very good bar and bar tender

the bar in the evening was very welcoming

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi was a disaster

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

wifi was non existent for us who use ipads

room, bed, bathroom, daily room service are really high quality

dickheads in best western next door unloading laundry truck at 03:00!!

nespresso machine was not switched on so had to call room service

room size breakfast options could be way better for outstanding facility

the breakfast buffet was delicious and had beautiful views to the main plaza

is a first rate hotel with all the facilities you would want, including a great rooftop bar and restaurant

underground garage with ev chargers also very handy

room service was good and the breakfast too

did order a pizza in the roof top bar which after 40 minutes of waiting, i asked where it was and the staff had

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

all good breakfast on the roof

also the laundry service is quite expensive: 4 to wash a pair of socks

the hotel caters well for a wide range of guests: families with kids, young people and single travellers

easy access to wifi

good central location, excellent breakfast, the vibe in the restaurant at night and rooftop, ok wifi, nice staff

enough toiletries in the bathroom, a bar of soap to use to wash hands and face, use to wash hair/condition and

machine and complementary caps, large bed, large bathroom, large bathtub ( for 2 people) , free wifi all new ,

room service did not come one day and breakfast wasn't included.

knew it would be the case but shame the hotel bar was shut sunday and monday which was when we were

for such a short stay it was ideal, but charging to use the gym and sauna is a bit much.

internet was terrible, small gym

- excellent location - free gym available just 2mins down the road

location , friendly and very helpful staff , very clean and comfortable room , good wifi and very high standard

the gym mentioned wasn't at the hotel itself, which wasn't clear.

is room service but there is nothing suitable for vegans on the hotel room service menu

access to a modern, near-by gym was also a very nice touch

close to a laundry and short walk to catch the tram

laundry service although expensive

the facilities of hotel was without wasserette (only laundry service e

we particularly enjoyed the presents for the kids

gym clean and everything working

it was short 6 minute walk to nearby laundry mat

no laundry facilities

great air conditioning and wifi, comfortable beds and friendly staff

wifi was working quite well

we wanted to order food but the kitchen was closed already so we wanted to stay on the terrace for the 3 year

location and bar downstairs

wifi wasn't working

the bar and the restaurant add value to the property

no wifi!! i contacted a member of staff and she just said yes, no wifi..

breakfast was terrible

for example, laundry bag is a paper bag, no toiletries in the bathroom

thought the drinks from the bar were a bit expensive

location close to highway, modern design, nice & delicious food, breakfast was exceptional, games

the casino is still there and that also despite being open it looks dated and dirty

very pet friendly

ly scrambled eggs).

free parking

just missing like a pair of slippers in the room and probably the mini bar should be filled up

breakfast is on the higher end of the 19 per person

bar was great, the pool was great

great location by the lake efficient wifi clean with great staff

easy access to city. the meals were very good. parking near our room. very well organised.

friendliness, confortable bed, great breakfast parking with charging facility.

no bar just taps that beer came out off

fantastic stopover hotel with good secure parking

breakfast at 6 euros was convenient and great value

the rooms are very clean and the breakfast very good

breakfast not expensive but good

of ibis s in bordeaux so take a map in case your phones wifi lets you down, so you know where you are going

some wifi connection issue in the room.

no laundry - although listed on the website as a service offered

big parking lot- free of charge

swimming pool was great cleaners alwyas around clean friendly staff nice breakfast

we also appreciated the free parking

we been there in a hot day of french summer, so we really enjoyed the pool area

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

out of service elevator and mix up with getting laundry done.

the hotel is actually pet-friendly (even their website might be confusing about it)

was very attentive and helpful, hotel is very unique and has quirky open living space rooms

wifi cut outnsoni couldn't watch anything in english

restaurant not open on weekends (maybe when quiet??) no laundry facilities

breakfast was ok but nothing special. the eggs were too milky or watery.

wifi not working (they apologized and rewarded us with a small discount)

nice room. great breakfast. great staff.

,it s immaculate, lovely bar area , they even out the football on in the bar for me , lovely service and a

the comfort of the room. the staff were superb. the pool was lovely. the wifi was good.

access to bordeaux rocade (ring road), good parking (secure), excellent access to tram system (end of one of

as we only stayed one night, we could not use swimming pool and spa, but we would love to come back and stay

pool looked inviting and we hear there is also a gym

we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

helpful staff good size room and very comfortable great bar area and light food available laundry facilities at

facilities such as laundry & bar

there is also 1 washing machine and dryer for laundry which was great (though these were in high demand)

kitchen and laundry area and breakfast

there are two washing machines also in the kitchen so you can wait the laundry while cooking/eating

they even have free guest laundry facilities and will provide a detergent pod for 2 euros

free self laundry

new, comfortable, free laundry room

was laundry that free to guests

he helped us negotiate the laundry app with great patience

the housekeeping staff didn't follow the property's signage (about respect) on not removing guest laundry from

great breakfast + a community kitchen fully outfitted and a free laundry

it was nicely decorated and i like how there were events on the rooftop like a jazz band and pool parties

amazing view and the rooftop pool was

pool on the roof top

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

spacious room and spa facilities, i would like to stay again

very good parking

poorly equipped fitness and poor breakfast

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms