everything was great, spacious room, clean, nice pool, laundry, great breakfast

free laundry service continental breakfast

pool was closed

i liked the work station, the sofa, the tv, the bed, and the mini kitchen was terrific

breakfast was amazing and the indoor pool was a plus

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

everything was great. from the staff, to the room, and breakfast in the morning.

breakfast could have been better but ok

the accommodations were clean and spacious, the breakfast was varied and delicious, the dining space very

decent boxed breakfast, friendly housekeeping & desk staff, exercise equipment good, and easy parking

breakfast

breakfast is very good! pool was closed due to remodeling, which was disappointing.

breakfast was excellent especially the cinnamon rolls

staff were very friendly, breakfast was good, facility was very clean.

(the front desk was very helpful with this) also, the ihg wifi option did not appear on my phone initially

wifi did not allow me to log in to my roku streaming stick when it was plugged in to an hdmi port

it could be better to ad a jacuzzi close to pool area.

choose this particular hotel specifically because it has an indoor pool

just that the pool and resturaunt were closed due to covid 19

great attention, comfortable beds, all clean. indoor pool great for this winter.

pool, fitness, laundry

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast, and

kids really enjoyed it

pool, fitness, laundry

parking was easy as were entering and exiting the property

free breakfast. enough parking for all the guest.

the breakfast, delicious

pool was also

the continental free breakfast is great and the staff have been awesome and accommodating to my evening/nightshift

parking and elevator cleanliness

the pool

excellent front desk service and breakfast food and service was great.

no pool no wifi and we had to wait a additional hour to check inn due to under staffing

they served breakfast just the overall stay was just really good

spa not working laundry facilities without detergent available

she said the hotel was sold out due to a kids' hockey league

were charged $36 for a double scotch at the bar downstairs

lots to do in the surrounding area, then back to hotel to relax in the pool and hot tub

clean everyone was so accommodating comfortable bed slept like u was home loved that there was a bar and

smoking but smelled of cigarettes

i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

smoking room smelled of smoke, dogs barking in room next door, people in another room very loud,

smoking room.whirl pool.

absolutely love the room, the layout,the kitchen..very stylish and comfy.

pool water was very cold

to covid restrictions the breakfast currently consists of prepackaged muffins, yogurt, and oranges

would definitely recommend for a family with kids and pets

pool not in operation

wifi could have been faster and we needed more hangers in the closet!

great location. every room has a sleeper sofa. great breakfast .

spaciousness, beds, kitchen facilities

loved the pool and workout room

pet friendly. easy check in and out.

of the staff, cleanliness of the room, hallways, walk ways and outside parking lots, also pet friendly

easy to get to, parking was convenient

big parking

tenants who made it slightly uncomfortable, the building looks nothing like the picture anymore, parking if your

only real problem was that there was a lot of noise from the parking lot on one night

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the offset double doors plus the laundry carts are impossible to get around

breakfast bar is great with lots of options, well stocked

like that the amenities such as the pool and workout room were closed

the bed was absolutely comfortable and the laundry service a plus!!

that does not provide laundry service

minor imperfection - no dirty laundry bags.

the pool was refreshed after a extremely hot day

room service took 2 hr + to come to our room. horrible wait.

restaurant and bar were not open

free parking

pool and gym still haven't reopened from pandemic, breakfast very limited

great location, nice clean pool

room was great, pool was clean

there were 6 kids in the pool with no adult supervision

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

the bed, quiet room service & food great.

i loved the heated pool in the morning before my noon check out

there were 6 kids in the pool with no adult supervision

laundry was inconvenient because of lack of quarters at the front desk

also, the kitchen experience and dining area was not what i am used to for a hilton experience

gym did not open until 9am

quiet, convenient location, easy parking

breakfast was awesome

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

i will definitely come here next time from the indoor pool and there deck for the summer looks amazing probably

friendly staff, clean, comfortable, pet friendly

breakfast was good and pool was always clean

loved that the rooms came with a full kitchen

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

laundry hit or miss with leaking, temp regulation and payment system

appreciated having a refrigerator and free wifi

there were no dishes or utensils to use in the kitchen

at the pool blaring music with profanity while at the pool with my 5 yr old

having a full kitchen was especially convenient as well as free breakfast included

pool being outdoor.

i like the size of the rooms and having a full kitchen is a huge plus.

friendly staff, spacious rooms, great location, with a full kitchen

i love that they had a guest laundry room on site

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

precautions were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas

pool again was very

were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas (you sign

i asked for change and where was the laundry facility

the laundry room was well maintained

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

i knocked on a few doors, office, laundry and another door near the reception desk

very comfortable and has laundry facilities

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry/dry cleaning services

no laundry facilities no store to purchase

the bar was open long hours and there was a breakfast

rooms and pool/gym are the beast features about this hotel

the front staffs were nice trying to deal with laundry problem

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

laundry facilities need renovation

laundry room was not clean at all

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

the kitchen had plates, bowls, knives (butter and sharp), forks, spoons, can opener, measuring spoons

their dryer was broken so they dried my laundry for me

we had to take our cocktails to our room because children were sliding across the floor at the bar

it had a small bar area in the lobby and some lovely outdoor space to sit

it s was so many kids unattended at the pool and the was really rude.

kids loved the pool

there was guest laundry and a small gym

the staff was outstanding & the breakfast was super!

very nice great breakfast

were given a handicap accessible room on first floor facing parking lot

wifi is decent

though we didn't need to use them, it was nice to have a laundry room on premise

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

nice gym, hotel was clean

breakfast is not good at all

were great, full kitchen was convenient, breakfast was amazing

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

the restaurant was closed, no laundry, no real store, nothing to charge so much for

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

they had good ice dispensers and a laundry section

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

laundry sucks, vending machines just not working because it was full in cash

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

gym equipment all worked. laundry available. didn t need to use.

the bathroom was nice, bed was comfortable, room was spacious, and wifi was good

excellent breakfast in the morning

i liked the gym. it had more equipment than most hotels.

the laundry facilities were out of service

they have laundry, fitness room, and a meeting room

charged for wifi even though when checking out in the morning the clerksaid we would not be charged

also the breakfast had variety and the hours were conducive to my schedule

price, they offer breakfast

laundry machine available (staff at the reception even had change for me since i had only bills)

the 150.00 pet fine with the 50.00 pet fee. they definitely overcharged me on a few things.

the gym is really small and with a lack of equipments, can improve in this area.

the breakfast each morning was delicious - our picky toddlers would eat every last bite

pet fee excessive at 50

then that sign too the first floor *laundry room* just tell people when checking in

beds were comfortable. like the laundry facility.

location, size of room, advertised amenities of restaurant, pool and laundry facilities

the location and laundry facilities

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

countless laundry

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

not enough outlets or towels, no iron or ironing board or laundry bag

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

was a basketball competition the same weekend and the kids seemed to be un attended

always kids in the hot tub not suppose to be rules never

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

that way the hotel can keep kids for abusing the piano and disturbing other guests

shower tiles could have been cleaner, no laundry bag

lack of room service

dirty plates from room service would sit outside of rooms for 12 plus hours

pets stay free? 50.00 for a pet seems excessive.

shuttle drivers very nice

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

also, the people at the front desk were more interested in getting the laundry done than checking us in

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

wifi is not free if you need it for streaming or video calls or meetings it's $2 an hour

staff , kitchen, friendly environment

nice desk staff. decent location. a nice guest laundry.

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

laundry facilities were out of order and very expensive

didn t eat breakfast

was there for 1 night to attend the regional gymnastics meet

otherwise, you are doing a good job with the grab and go breakfast

indoor pool

i only wish we would have stayed when the pool and fitness center opened

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

pool and friendly

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

the pool & spa was nice as well

the pool area was clean but the pool was obviously over chlorinated

laundry room to small

pool room was cold for the kids and i always feel like the room cost is higher then i would like to pay but it

kids loved the sofa bed and the hotel appeared brand-spanking new

clean place, nice staff, indoor pool for kids. close to other amenities

comfortable, quiet room. enjoyed pool and patio

it was located in the laundry room

it had laundry

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

she was the only person handles all the guests and tons of kids

kids didn't enjoy the pool as its open at 10 am

the cleanliness and the pool. love how they have a laundry room- life saver.

staff convenient location coffee and hot water available 24/7 good selection of breakfast items comfortable bed

i loved pet friendly hotels. and unable to tell it was a pet friendly hotel. very clean!!

the only bummer was no indoor pool

our room was conveniently located on the first floor with easy access to the pet walking area

i loved having the separate bedroom and the large livingroom, full kitchen and office area

nice gym, nice room design, women in guest services were hospitable

gym is accessible though they have notices to guests only, but is a swinging door with no need to

they took us in at 5 am, made sure we had breakfast, coffee and snacks and helped us on our way

the rooms were a nice size with the bonus of a kitchen & living room

bar at all

room was very clean and the location of my room was close to the gym and outdoor patio

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

in sitting room, rug has a burn hole size of a golf ball.

breakfast was slow had to wait for cook to refill dishes. no laundry.

laundry not working, and no one able to help.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

great breakfast, nice fitness room, self service laundry on site.

didn't when we checked in we was not informed that the pool was closed do to renovation and the gym was closed

i like the grill outside, the gym, breakfast, laundry, location.

no laundry detergent in the hotel store because

loved having the workout room and while i didn t need the laundry room, i m sure it would be helpful to

even better was the laundry room all the machines were clean and the dryers actually dry your clothes unlike

all in all pretty good. laundry was a little pricey.

dirty. mouldy. smelled. no laundry soap available.

cleanliness and the hole in the wall in the bathroom under the light switch, the laundry room was dark and not

she was also doing the laundry, she was super cute and really nice

give you extra towels the showers are moldy and rusted the toilets are filthy with pee stains the laundry

i appreciated the availability of a smoking room.

on-site laundry was clean and easy to use

for the gym to be open

the kids loved the pool

basketball court was great for our kids to run off steam

when having kids, they make messes

laundry was too expensive and the staff although nice never at the front desk

comfortable beds and laundry room

breakfast was very poor

breakfast was supposedly available until 8:30 am, but at 8:45 there was nothing available, not even

parking available outside

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

oh and laundry room, i was able to leave with all our clothes washed

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

my kids had a ball in the salt water indoor pool

room is very spacious and clean. great to have a full kitchen.

the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

the wifi could be spotty.

the gym was well equipped the pool was nice for my daughter and her friends

breakfast was great. rooms very quiet.

lastly the laundry room could use some updating as one washing machine and one dryer was broken

the laundry facility is a joke the machines don't work!

was great breakfast was not to our expectations all other aspects were perfect staff pleasant and helpful

kids looking for waffles at breakfast, but plenty of other stuff to eat

the breakfast was amazing

business center is not open and the laundry room is not available

nothing was open the pool or the gym

staff was very friendly pool open until 11

breakfast

there was no pool. there was no free continental breakfast.

the entire time you have people yelling to eachother in the laundry room about how they never see 40hrs in a

op laundry that only took quarters with no machine for change; front desk had no change the 'breakfast

one person at desk, doing laundry

checking people in and doing the laundry

also, the staff was doing laundry behind the counter where guests registered - the front desk lobby

1 staff on site, need more help to control 25 kids and parents

very easy to find and the breakfast was hassel free

the kids room was as bad and cleaned quick and no more problems so they did not have to move to another

contential breakfast could have been a lil better with more options and coffee to be hot

breakfast and check-in hours are extended

also, do not use the laundry services

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

but the bar and grill you have inside the facility is amazing

location is not kid friendly, no nearby restarants / kids fun places.

the pool water was pretty murky and you have to go off site to get good coffee.

hotel room was very comfortable, kids loved the room and the breakfast was great

the breakfast and they was very helpful

i called before booking and was advised that breakfast was at 630

it was cool and comfy. pool was great ud83dudc4dud83cudffe ud83dudc4c

we didn't use gym or pool but nice to have

courteous desk andhousekeeping staff underground parking garage

the bar was closed on a friday and sat night. the resturaunt was also not open.

under ground parking garage, brightly lit

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

ice machine was across the hall, gym and door for next hall so i heard doors slamming closed in the later night

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

excellent location pleasant staff nice rooms new bar in lobby is a nice addition

attractive lobby, small pool, sizeable room, quiet

love the outdoor free breakfast

room was by laundry room, employees were loud

he gave me a room between the laundry room and front desk/

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

there was a basket of clothes (laundry

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

laundry

were friendly and also very helpful with my noise complaint and also with my request to send out laundry

pool,people drink and smoke out side their doors, non smoking room but people do out(no good in my

the entrance to breakfast

the wifi was out for most of our 2 night visit

the pool laundry and fitness center all close together

breakfast was ok

pool and the fitness center was amazing! room was clean and shower was really nice

the room was clean,the bed was very comfortable and the breakfast in the morning was good

the room was clean. my kids enjoyed the muffins for breakfast

was a softball tournament with lots of kids running up amd down the halls banging on doors and spraying water

it was convenient to my family. the pool was amazing and so was the hot tub

breakfast was awesome, pool very nice, room great

great location, nice big room , good breakfast and extremely friendly staff.

a bigger pool:)

laundry available

desk should have a supply of quarters for laundry as not everybody has $4 to wash & dry for only 1 load of

wifi sucked

very comfortable queen size bed; and breakfast was included.

breakfast was very good

did i mention the cost of the laundry

coin laundry was available

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

due to lots of kids running around

wifi wasn t connecting

close to my worksite. plenty of parking, room was clean, staff was friendly.

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

getting out and in from parking lot is tough do to highway

laundry facilities available in basement (1 washer and dryer) but needed quarters and no machine

the area down stairs for laundry use was very creepy and also was moldy smelling

were very flat, blowdryer overheated very fast, not very handicap friendly(no elevator), the laundry area is

some extras they offered like guest laundry room being a bit dirty.

parking lot was a little messy.

laundry machines need cleaned of detergent muck buildup

seemed quiet and they had a bar available.

very small bar refrigerator, but no freezer

plenty of parking. scanner to get in after dark for safety. iron and ironing board in room.

i have a convennient and calm place to sleep, the chance to eat if required an no problem parking the car

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking, and it's

drawback was the equipment in gym

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking

breakfast was just ok, but coffee was good!

pool but a lot of staff

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

we had room service and it was greta1

location & cleanliness of the property in addition to the ample parking

the bar and restaurant are only open at night.