spa not working laundry facilities without detergent available

lots to do in the surrounding area, then back to hotel to relax in the pool and hot tub

the bar was very nice indoors and the staff was very pleasant

kids loved pool

cold indoor pool that kids wouldn t swim in due to temperature

the pool was closed. i was sad about it.

the breakfast was delicious.nice employees.ty

excellent front desk service and breakfast food and service was great.

advertised online as 'pet friendly'

they were very accommodating when it came to our pet. the rooms were clean as well.

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

large room with kitchen and close to work location

the kids loved the pool i loved the jacuzzi

the room was fine, but no nightlights in the bathroom, a pet peeve of mine

room smelled like pet urine

the high unexpected charge for our small dog in what was advertised as a pet friendly facility.

just that the pool and resturaunt were closed due to covid 19

would not go to the bar ever again

it could be better to ad a jacuzzi close to pool area.

loved the pool and workout room

clean, friendly staff, basketball and mini golf putter for kids

i love 2 room suites with kitchen

convenient to have a small kitchen

great pet friendly property.

the offset double doors plus the laundry carts are impossible to get around

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

overall great experience except breakfast

many kids unsupervised in the small pool and throwing footballs and basketballs into pool

minor imperfection - no dirty laundry bags.

that does not provide laundry service

the bed was absolutely comfortable and the laundry service a plus!!

couldn't order room service after 11 pm.

one stop shopping, casino hotel restaurants all in one location.

easy to get to, parking was convenient

plenty of parking

the parking lot was a little awkward, but besides that it was great!

big parking

lots of parking so finding a spot isnt an issue

we witnessed staff folding clean laundry in the front desk office and placing the sheets on the desk

they were running laundry down the hall from us and it was super loud

the laundry room was well maintained

room was very clean and had a kitchenette. also a very nice laundry room.

i knocked on a few doors, office, laundry and another door near the reception desk

no laundry/dry cleaning services

no laundry facilities no store to purchase

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

gregory the bellman took care of me gave me dinner ideas and promptly shuttles me wherever i wanted to go

kids were running around jumping up and down past 11 pm and security came almost 1 hour after i

quarters or a coin machine should be available for clients doing laundry

laundry room was not clean at all

laundry facilities need renovation

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

the front staffs were nice trying to deal with laundry problem

their dryer was broken so they dried my laundry for me

nice pool and comfy beds

gym could have been better equipped - i understand it's going through renovations

good wifi speed

kids loved the pool

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

unfortunately due to covid-19, alot of the hotels options were not immediately available like the gym

breakfast is not good at all

the room, amenities and breakfast were all great

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

the restaurant was closed, no laundry, no real store, nothing to charge so much for

no laundry facilities on site 2

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

the restaurant was closed, no laundry, no real store, nothing to charge so much for

i was not informed of $125 pet fee which would have doubled the cost of my room

the fireplace was lovely

room had fireplace soot but was otherwise clean

wish the pool had longer hours

the fireplace is a nice touch

laundry was inconvenient because of lack of quarters at the front desk

when booked we weren t told that the pool and gym were closed!

front desk told us the wrong times for breakfast and when the bar closed.

location and i loved the free breakfast with the omelet bar

the indoor gym was small but had a nice variety

reception staff very helpful. laundry facilities great. good size room.

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

laundry sucks, vending machines just not working because it was full in cash

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

location was great, the room was spacious with a great kitchen area

of the lobby, elevators water pressure in the shower very poor wifi was very poor service only one person working

were dirty dishes in the dishwasher, a roach came from underneath the fridge in one of our room (kids room 127

the laundry facilities were out of service

they have laundry, fitness room, and a meeting room

desk staff was very helpful, hotel and room were very clean and the hot breakfast was exceeded our expectation

neighbors with kids yelling at 8am slow leak in sink electric outlet by bed did not work refrigerator either

the hotel is pet friendly, and someone's dog pooped by the elevator and the dog owner didn't get it up, which

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

i love that they had a guest laundry room on site

pool area was clean and well appointed, but i noticed that the pool itself seemed to need cleaning

precautions were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas

my kids ended up sleeping on floor & with us in our bed

shower tiles could have been cleaner, no laundry bag

the gym was spacious, and the restaurant was lovely for breakfast.

and like to store and reheat them) we always travel around the us for fencing tournaments and kids usually feel

amenities such as warm outdoor pool with lounge chairs and table with umbrellas, nicely stocked gym

i just stayed a a pricey hotel in center city philadelphia and it smelled like old gym socks in the room and

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

on-site pool & breakfast and can walk to starbucks

more paved parking on the front side of the hotel would help.

noise from kids running overhead after hours. 1-2am

the breakfast was great. i loved the brie cheese.

pool was closed

when i arrived all the supplied kitchen materials were dirty.

the fitness

the fitness center and pool are very nice

wifi enrollment was difficult- i gave up- it seemed more important to collect all my information

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

bar at all

when traveling with kids a pool is a most

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

beautiful lobby i love the pool and the hot tub the hots could have been a little hotter though

the bar and restaurant are great to have inhouse no need to find food elsewhere

the room service, pool & jacuzzi.

was good, pool was great, the staff was very nice and helpful

restaurant and bar were not open

hotel room was nice and enjoyed the pool with my grandson.

adequate available parking spaces near the main entrance

clean, quiet, starbucks and chick-fil-a in parking lot

free parking

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

dark carpeting and heavy drapery

the complimentary breakfast was varied and tasty

pets

clean beautiful bathrooms complete kitchen

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

laundry hit or miss with leaking, temp regulation and payment system

kitchen good

caused issues on checkin with paying the pet fee; took close to ten minutes and multiple tried by the very nice

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

i had a few kids and a baby with

there was guest laundry and a small gym

liked the convenience of the location to my meeting and having panera bread in the same parking lot

door facing the parking lot is accessible to anyone with or without a key wreaked of marijuana smell comforter

the staff was outstanding & the breakfast was super!

the breakfast

no laundry detergent in the hotel store because

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

staff, good breakfast, very comfy beds, large rooms, laundry self-service (excellentwhen travelingwith a toddler

loved having the workout room and while i didn t need the laundry room, i m sure it would be helpful to

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

have never stayed at a hotel where i had to pay for wifi , he was a definite surprise that i had to pay for

parking, clean

breakfast was very good. loved the pool and the workout room

the world of covid, it was a pleasure to actually get a breakfast again

the pool wasn't available, and it was noisy from the construction

the most disappointing part was the swimming pool was under maintenance and closed during our entire 4 night

construction going on, taking up parking spots with containers

staff were very friendly, breakfast was good, facility was very clean.

of old mattresses and furniture in the parking lot, unfinished construction work every where, dirty hallways

comfortable beds and laundry room

laundry was too expensive and the staff although nice never at the front desk

animal with me and a doctor's note they would not recognize it and i still had to pay for my pet

parking available outside

kitchen wasn t usable. facility is very old and needs updating

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

oh and laundry room, i was able to leave with all our clothes washed

the pool could have been a little better taken care off!

a little noisy lots of kids, but ok

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

pool and lounge area was really nice

vents in room need cleaning. booking didn't say pool was closed.

also having a towel bar inside the tub

the pool was closed

the parking wasn t enough

this is not a dislike.. i just wished the site had a indoor pool too.

plenty of parking space

that covid had closed most of the amenities like gym, pool, continental breakfast.

the laundry facility is a joke the machines don't work!

lastly the laundry room could use some updating as one washing machine and one dryer was broken

kids looking for waffles at breakfast, but plenty of other stuff to eat

hot breakfast was great and really enjoyed the indoor pool.

close to shops , beauty salons , supermarket , gym , and restaurants

they provide a full kitchen, it would have been nice to have a tea kettle and a selection of teas and sweeteners

having to reconnect to wifi every 24 hours is not convenient at all

many kids too over the pool stayed there almost my entire stay 2 days everytime we checked they were in

my kids love it and want to come back

i understand with covid-19 that we couldn t use the pool, the gym or have a good breakfast

checking people in and doing the laundry

desk staff was very inefficient door behind the front desk was open and you could see and hear laundry

one person at desk, doing laundry

room i was in was very close to the laundry so i felt a lot of vibrations and shaking throughout my stay

also, the staff was doing laundry behind the counter where guests registered - the front desk lobby

business center is not open and the laundry room is not available

breakfast

i booked, my confirmation said breakfast was included in the final price

was the perfect place to stay for a weekend soccer tournament with my kids

nothing was open the pool or the gym

laundry machine available (staff at the reception even had change for me since i had only bills)

omlettes were ok, obviously frozen. but better than most hotel breakfasts.

pet friendly

great wifi and nice

perfect wifi coverage as well as hd tv program

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

staff were so helpful with my pet who was sick and going to the hope veterinary specialists for treatment

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

also the pool had about five kids that took over the whole pool playing with a football, so i wasn't able to

that way the hotel can keep kids for abusing the piano and disturbing other guests

beds were comfortable. like the laundry facility.

then that sign too the first floor *laundry room* just tell people when checking in

the location and laundry facilities

location, size of room, advertised amenities of restaurant, pool and laundry facilities

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

finally, three days later they 'discovered' it in their laundry

lack of laundry facilities no late checking out less food choices for breakfast

also loved the free ev charging stations right by the front door - a huge bonus

parking can be a problem if there is an event going on. the elevator routes you through the

i love the friendly staff,location,cleanliness and convenient parking

laundry room to small

our son enjoyed swimming in the pool during the stay

clean, well taken care of by staff. early check in was no problem.

clean place, nice staff, indoor pool for kids. close to other amenities

pool room was cold for the kids and i always feel like the room cost is higher then i would like to pay but it

the bar was closed on a friday and sat night. the resturaunt was also not open.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

no complementary breakfast. bar prices were ridiculous!

under ground parking garage, brightly lit

on-site laundry was clean and easy to use

when having kids, they make messes

accommodating with early check in, and changed the room preference last minute for me

the pool was clean and well

breakfast was horrible

the pool, breakfast

it was right off the highway with lots of parking

room had a kitchenette, but was not outfitted well

free breakfast. enough parking for all the guest.

don't do breakfast so i have no real opinion except for when i'm leaving for work breakfast smells so good

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

countless laundry

not enough outlets or towels, no iron or ironing board or laundry bag

laundry facilities were out of order and very expensive

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

nice desk staff. decent location. a nice guest laundry.

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

also, the people at the front desk were more interested in getting the laundry done than checking us in

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

tv remote didn't work properly,no tv guide,and not enough channels,wifi wouldn't work either

loved having a mini kitchen with our room, the bathroom was very clean and the room had excellent ac and heat

breakfast was slow had to wait for cook to refill dishes. no laundry.

great breakfast, nice fitness room, self service laundry on site.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

laundry not working, and no one able to help.

staff was very friendly ud83dudc4d nice parking outside

the cleanliness and the pool. love how they have a laundry room- life saver.

pet friendly.

clean, great value, friendly staff and great breakfast

i could have used extra pillows for my kids on the pull out sofa bed.

and is pet friendly to bring your dog

it had laundry

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it was located in the laundry room

i didn't eat breakfast

parking was awful!

i was happy with the breakfast.

the bed and kitchen supplies

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

the breakfast was awful, as was the coffee

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

otherwise, you are doing a good job with the grab and go breakfast

breakfast was also very good

location / staff/ breakfast buffet

was there for 1 night to attend the regional gymnastics meet

i did not partake of the breakfast. the facilities were great.

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

the night front desk and bar and grill staff they were great

pool and spa

acted like i was bothering her when i asked about ordering food or when room service was

my kids and i needed to get away and have some fun

laundry machines only took quarters, but there was no place to make change

we were located above the laundry and it was somewhat noisy.

laundry room which were an added bonus

laundry being coin-op

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

there was a graduation next room i think which was fine but there were a lot of younger kids

sounded like a lot of kids

the pool wasn't heated!!!!

alot to do with kids and ur mate

the wifi was excellent

big room. great fitness center.

great pool, fitness center and lounge.

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

they said they lost their laundry service and had no clean sheets for a room for me

micowave in breakfast area to warm up coffee.

the property was convenient to where i needed to be and has a good pet policy.

no laundry room

the pool closed at 8 , i wish it stayed open longer

the pool was clean

the pool and surrounding areas were beautiful

the room was very clean and the pool was relaxing. the staff is very nice

i especially liked all the little added details such as the laundry basket in the closet, the well appointed

close for two years, the fitness center is a joke 83 degrees hot and conjoined with wide open laundry room

having a laundry room, which is free for guests is definitely a unique aspect of any hotels i'm familiar

guest laundry services were easy to use

was adjacent to laundry room and was extremely hot

i couldn't do my laundry and had to air dry

little problem i had is with external laundry services

potatoes at breakfast was great as well as the sausages and waffles

staff were friendly and accommodated my early check in

the setup of the parking lot.

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

non-smoking room smelled like cigarettes

room smelt like it was a smoking room

i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

was not what it said we would be getting- 1 bed non-smoking instead of two bed smoking

i would have liked to have been able to use their laundry as i didn't have a car.

they even had a laundry which, after 8 days of traveling, was great!

the third floor smelled like body odor and cleaning chemicals because they left the dirty laundry carts and

location, price, pet friendly, friendly staff, comfort, cleanliness.

and the wifi continued to have issues throughout our whole stay

plenty of parking spaces and the entrance is very easy to find

the electric fireplace and spa tube were perfect for relaxation.

parking lot not being taken care of

the electric fireplace in the room is just for looks, because it lights up, but no fan, or heat

super easy to check in and the breakfast was good

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

talking could have said all info is on the sleeve of your room key about parking, breakfast and wifi

was it coming from the bar downstairs

gym, might be a bit bigger...

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

the size and cleanliness of rooms, the laundry, the staff was excellent

the gym was well equipped the pool was nice for my daughter and her friends

pieces of fingernails on the floor in the bathroom. pool not opened

the wifi could be spotty.

i don t get no service in there even with their wifi it cuts off

that the restaurant bar closed at 9pm as i arrived hungry around that time so therefore could not sit and eat

didn't have the breakfast bc they weren't serving breakfast bc of covid 19 vivrus

and parking were convenient and safe

that breakfast wasn t included for the price

he gave me a room between the laundry room and front desk/

i asked for $ to wash my laundry since they were the cause & they refused

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

there was a basket of clothes (laundry

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

getting out and in from parking lot is tough do to highway

close to my worksite. plenty of parking, room was clean, staff was friendly.

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot