i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

non-smoking room smelled like cigarettes

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

smoking room smelled of smoke, dogs barking in room next door, people in another room very loud,

was not what it said we would be getting- 1 bed non-smoking instead of two bed smoking

great breakfast

it had a kitchenette, but no refrigerator

we brought our dog because the website said that this is a pet friendly hotel and we left to go on a 2 hour

through the walls from the rooms next to us; good selection of channels on the tv; didn't use the pool but it

don't do breakfast so i have no real opinion except for when i'm leaving for work breakfast smells so good

(the front desk was very helpful with this) also, the ihg wifi option did not appear on my phone initially

friendly staff, comfortable bed, good breakfast.

breakfast

the bathroom door would not latch. the pool was freezing, too cold to swim in.

wallpaper coming off wall by pool area

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

gym was nice tho

staff and especially in the morning for the breakfast

gym+ pool and convenient free breakfast makes starting the morning go

have never stayed at a hotel where i had to pay for wifi , he was a definite surprise that i had to pay for

cleanliness and the hole in the wall in the bathroom under the light switch, the laundry room was dark and not

give you extra towels the showers are moldy and rusted the toilets are filthy with pee stains the laundry

dirty. mouldy. smelled. no laundry soap available.

she was also doing the laundry, she was super cute and really nice

the breakfast was a bit disappointing and there was mold on the walls of the shower

everything was great, spacious room, clean, nice pool, laundry, great breakfast

free laundry service continental breakfast

our room was spacious, clean and well stocked with kitchen items.

the kitchenette came in very handy as did a door between the bedroom and sitting room

pool , we had it to ourselves, possibly because the water was very chilly, maybe not even heated

the high unexpected charge for our small dog in what was advertised as a pet friendly facility.

choose this particular hotel specifically because it has an indoor pool

clean, ample parking,easy commute to property

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of

arrived on a weekend and the bar was not open until early evening

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

which bummed that kids

we have stayed twice for kids sports tournaments

room, kitchen, lounge

the pool was closed. i was sad about it.

i had specifically not stayed in another hotel because it said it was pet friendly

supplies for using the kitchen were meager to say the least

no pool no wifi and we had to wait a additional hour to check inn due to under staffing

not having the pool inside.

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

is the bar the only place to eat

nice that there was a nice looking bar on site

the pool area was clean but the pool was obviously over chlorinated

pool a bit cold. no tea at night.

i only wish we would have stayed when the pool and fitness center opened

we enjoyed everything but the smell in the hallways they smelled and the pool was not warmed

more selection on breakfast

didn t eat breakfast

breakfast was good

spa not working laundry facilities without detergent available

however there was a volleyball match or something going on that same weekend so it was a lot of kids and families

room service only upon request

parking was easy and my floor was quiet

the hot tub was an extra bonus in the pool

pool water was very cold

would definitely recommend for a family with kids and pets

the indoor pool temperature was very cold and we were unable to swim due to temperature.

to covid restrictions the breakfast currently consists of prepackaged muffins, yogurt, and oranges

pool not in operation

it had laundry

it was located in the laundry room

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

if not for the elevator being out and a ton of kids running around we would have given this place a 10 rating

pool was nice and

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

also, the people at the front desk were more interested in getting the laundry done than checking us in

had to call customer support for wifi. was a little aggravated due to front desk error.

guys party on week nights which is not cool wifi is hit or miss the communication between room service and

delicious breakfast great staff especially hotel employee on nights

and the fireplace was a lovely unexpected bonus

the breakfast was well done

they took us in at 5 am, made sure we had breakfast, coffee and snacks and helped us on our way

kitchen facilities were useful

the cleanliness and the pool. love how they have a laundry room- life saver.

the only bummer was no indoor pool

loved the egg and cheese breakfast turnover and yogurt

gym was not open due to construction. not mentioned on web page.

the room was clean and comfortable. parking was convenient breakfast was good.

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

countless laundry

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

not enough outlets or towels, no iron or ironing board or laundry bag

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

nice desk staff. decent location. a nice guest laundry.

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

laundry facilities were out of order and very expensive

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

pool and gym still haven't reopened from pandemic, breakfast very limited

adequate available parking spaces near the main entrance

restaurant and bar were closed

easy parking

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

didn't eat breakfast at the hotel but i did order room service for dinner all three nights and it was fabulous

pool area could be cleaner an always stocked with towels the hot tub isn't hot

wifi is pretty good

a terribly behaved sports group was running wild overtaking the gym area and loudly disrupting the facility

i enjoyed the amenities of the suite, including the kitchenette and the ceiling fan

pet friendly. easy check in and out.

wasn t always at the front desk to help pool was overrun with kids and people that weren t obviously staying

the breakfast area was very small for so many guests and guestrooms, but it wasn't the end of the world

everything... especially the pool, the firepit and the lounge area inside and out

this person was responsible for check in, laundry, housekeeping, etc

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

laundry hit or miss with leaking, temp regulation and payment system

staff, convenient location, good parking

staff was most friendly & helpful. location very nice. parking was good.

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

the pool was kind of hard to assess but the maintenance man was awesome and helped us out!

plenty of parking. nice amenities. good coffee

rude, dirty and did not allow us to stay because of pet even though it said pet friendly on the clarion hotel

fully equipped kitchen, we can also ask for more utensils. beds were comfortable

we also appreciate the laundry facility and it's nice that the machines take credit/debit cards instead of

the cost for washing/drying clothes in the laundry room is too pricy

comfortable, friendly staff, pool looked great (didn't get a chance to use it)

at 10:30, there were still people yelling down to folks at the bar from the fourth floor, and kids running up

pet friendly

updated, clean facility, plenty of parking, on a major roadway but set back from the

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out

one came to clean the room, wifi was not free and there was no way to lock the door, deadbolt lock was broken

easy to get to, parking was convenient

big parking

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

stairs at the end of the hall led out to parking lot.

staff friendly, rooms were clean and in good size, wifi was good, tv screens were big

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

sounded like their kids were playing in my room early in the morning

laundry machine available (staff at the reception even had change for me since i had only bills)

pet fee excessive at 50

clean rooms, nice breakfast setup, and sincere friendly staff.

size of pool

omlettes were ok, obviously frozen. but better than most hotel breakfasts.

great breakfast, nice fitness room, self service laundry on site.

breakfast was slow had to wait for cook to refill dishes. no laundry.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

laundry not working, and no one able to help.

outdoor area by the pool was nice to hang out in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

carpet was a mess, gym had no towels or water cups, people hanging out and smoking all night, breakfast was

there was guest laundry and a small gym

free breakfast was great. my kids loved it.

there was guest laundry and a small gym

breakfast

were given a handicap accessible room on first floor facing parking lot

we went to that floor to see if we were directly below a high traffic area like the employee laundry room

great resort, family friendly, nice staff and great ski lessons for the kids.

the kids loved it

parking was very difficult if the bottom level is full

excellent for families with young kids and/or teenagers who love to sky

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the offset double doors plus the laundry carts are impossible to get around

have like a laundry room

asked for a double room and was sent to a king suite that i didn t order my kids are teens they gave us a cot

the rooms were nice, beds comfy, breakfast got us going in the morning.

laundry was inconvenient because of lack of quarters at the front desk

few of the kitchen staff were rude as well and the pool was closed not knowing when booking the hotel and no

i stayed in many embassy suites a few years ago rooms were bigger and there was a real kitchen

my husband is disabled and parking is not close to the hotel

only complaint was the restaurant and bar area of your staying on the side can be a little noisy in the evening

i love that they had a guest laundry room on site

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

issue was the pool wasn t open and then when it finally was, there was a wait as you have to book it for your

breakfast was fresh, hot and delicious

rowdy older kids in pool in a very small pool

minor imperfection - no dirty laundry bags.

that does not provide laundry service

the bed was absolutely comfortable and the laundry service a plus!!

for instance, housekeeping is on request only there is no room service

free in room wifi and parking

full kitchen

good breakfast too

pool not big enough, a little pricey, need dvd, bedroom should be private.

love the privacy the pool area very clean & safe the bed is super comfty rooms very spacious & spotless i loved

real fireplace in room

i was not too pleased about the parking garage.

pool, continental breakfast

we had a shuttle to the place wanted to see the show!!

view outside gym pool breakfast clean

location, free parking, free wifi, restaurants

the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

pieces of fingernails on the floor in the bathroom. pool not opened

son has a dairy allergy and there was no labels on the breakfast food and the staff didn t know what the food

far away especially the location i call it the triangle of fun i'll definitely be back the pool the breakfast

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry facilities no store to purchase

no smoking when in the ad it said it was smoking allowed and the bar was closed

the pool and hot tub were amazing and the rooms were very comfortable

i knocked on a few doors, office, laundry and another door near the reception desk

very comfortable and has laundry facilities

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

the laundry room was well maintained

the laundry facilities were great

laundry room was not clean at all

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

needs a little updating and laundry needs updating and cleaning

laundry facilities need renovation

their dryer was broken so they dried my laundry for me

the air conditioning in the room did not function, so my kids had to sleep in a room that was 77

the room was extremely small. no water bottles in room, pool was murky. i never saw a gym.

first went in and the bar was spilled over the lobby

courtyard, the pool the little convient store theh bar and restaurant everything about the hotel it's

though we didn't need to use them, it was nice to have a laundry room on premise

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

love the pool and the breakfast. hey have a fresh food and an omelet bar that i love.

unfortunately due to covid-19, alot of the hotels options were not immediately available like the gym

awesome breakfast included in stay

laundry

were friendly and also very helpful with my noise complaint and also with my request to send out laundry

the entrance to breakfast

kids like to play there game system

into the lobby on my first morning, i was challenged by the desk clerk as to whether my dog was a pet or service

the pool laundry and fitness center all close together

room smelled like pet urine

parking lot and walkway were not cleared from snow

very clean rooms and breakfast was great , will stay again

disappointed that i could not get secured wifi during my stay, even though i signed up for hilton honors just

great breakfast selection

nice amenities such as coffee in the lobby, small pool that the kids enjoyed

easy check in, great parking, dunkin donuts right next door which is great since i m a dunkin person

the wifi connection was extremely unreliable and kept disconnecting water pressure was very weak if a

good breakfast selection and nice indoor pool and therapeutic hot tub good restaurant near by.

desk should have a supply of quarters for laundry as not everybody has $4 to wash & dry for only 1 load of

laundry available

the wifi signal was ok

need new colors, better contrasts to spot easily at a distance and not be confused with in town parking signs

great location and ample parking free of course

the restaurant was closed, no laundry, no real store, nothing to charge so much for

the restaurant was closed, no laundry, no real store, nothing to charge so much for

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

having a kitchen in the room & laundry equipment very much made my stay extremely convenient

free laundry which is never heard of in todays world

free laundry

i like that i can do laundry for free use of machines, amazing

it was super convenient to have laundry on site and there was lots of parking available

witnessed drug deals in the parking lot, coming from the room

couldn t even find a parking spot and had to park illegally, spent the evening listening to music until 2am

no light in the parking, door didn t open correctly

wifi was very weak, bedside lights and outlets didn't work

one exterior door wouldn't lock, pricey, only permits one pet

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

reception staff very helpful. laundry facilities great. good size room.

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

has laundry room for guests but it s not free

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

wish it had a laundry

no laundry

you dont have laundry facilities

were there for a baseball tournament and there were no laundry facilities on site

no laundry facilities

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

location was great, the room was spacious with a great kitchen area

the carpet within the room (room 125) a roach came from underneath the fridge in one of our room (kids room 12

i absolutely loved the room and all of the amenities. the gym was also amazing

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

kids enjoyed the waffles

clean and organized. the staff were very helpful. breakfast was amazing

were doing weed in next door rooms, our family with kids suffered a lot and had to endure the horrible smell no

shower tiles could have been cleaner, no laundry bag

was able to bring the dog great facility for the kids

the gym was spacious, and the restaurant was lovely for breakfast.

location was great. amenities were adequate too. nice gym. the room was spacious.

very good wifi connection

i appreciated the laundry room

the pool

great room, great indoor pool, great breakfast choices, great location.

pool area never had towels and the towel return was overflowing on both visits to the pool during

the pool was cold, and the main reason i chose the hotel was so my kids could swim indoors since our

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

t made aware of the pet fee policy even for service dogs

when traveling with kids a pool is a most

wifi enrollment was difficult- i gave up- it seemed more important to collect all my information

bar at all

bigger laundry to wash personally belongings

but they gave me a room next to the laundry and i was awaken at 4:45 by the staff doing the laundry

i came in a found a roaches on the counter top and worst was they gave me a room rite next to the laundry room

our room was next to the laundry room and the washer/dryer woke us up

i peaked in the facility laundry room to see what those big units looked like

breakfast was a lil dry. and laundry and printer was down but it was a beautiful stay

laundry machines because of the quarters for payment

the breakfast was great

bed like cloud and very good breakfast nice heated pool

and even though we didn't use the pool or the gym, it was nice knowing we had the option

we were hoping to use the self-service laundry

wonderful location, friendly staff, lovely room,excellent breakfast-thank-you!

clean and helpful staff even with late night arrival - hot breakfast bar was good and very convenient to start

with a little pool, best ---$ i ve spent on a hotel in a while

gym had no stationary bicycle

the area down stairs for laundry use was very creepy and also was moldy smelling

some extras they offered like guest laundry room being a bit dirty.

were very flat, blowdryer overheated very fast, not very handicap friendly(no elevator), the laundry area is

laundry facilities available in basement (1 washer and dryer) but needed quarters and no machine

good clean room. location close to old town and to shops. breakfast was simple but nice.

parking was a challenge on the weekend nights. would be great to have hot tub out in pool area.

staff members were amazing, especially front desk and from breakfast team, they went above and beyond to ensure

the fireplace made the room cozy

we were very impressed with how complete the kitchen was and how well stocked ( utensils, pots, dishes, etc)

place & staff were amazing it even rained some & we just relaxed but it was big rooms kitchen loved it pool &

laundry machines need cleaned of detergent muck buildup

snack bar prices are way to exspensive

seemed quiet and they had a bar available.

i liked that they had a hot tub and pool, although i did not actually use it on this trip

very small bar refrigerator, but no freezer

it was a mini-suite with full kitchen, living room and bedroom

the complimentary breakfast was fresh and delicious with many options

very clean, comfortable, great gym.

kids tv channels didn t work on our tv

check out at 12pm my kids enjoyed the pool

pool experience!

&&& the pool was

great kitchen

pool was nice and breakfast was good with many options

rented the 2 bedroom suite, which was perfect, kitchen had everything we needed, just enough room,

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

under ground parking garage, brightly lit

parking was great once we realized it was underground

small bar in lobby area

food selection at breakfast.

nice decor & decent breakfast options

excellent location, beautiful breakfast, imaculate,

room was smelly because the carpet needed cleaning

breakfast

my room was next to to laundry room and the washer and dryer kept me up all night.

the morning clerk was not the friendless. we were there 17 days the laundry room never worked.

easily accessible front desk, doors, laundry and elevators

used a laundry room and washing machines were filthy

gym was terrible. tiny room with two machines, one of which didn t work.

on the first night we found there was no laundry bag

it had a restaurant and bar in it.

breakfast was restaurant style and was delicious even the kids loved it

pool and gym open and has a breakfast

the ***kitchen people were more friendly than the front desk clerk.

chose it partly to have laundry facilities in the middle of our trip, and the laundry machines were all broken

everything very well clean excellent breakfast!

the breakfast staff could be more welcoming to the out of town people.

curb located between parking and front door. had to lift suitcase over step.

free wifi

then i asked about a laundry as i saw 1 washer and 1 dryer in the hallway, next to the front desk area, and

breakfast could use more variety but again, for the price, it s not bad at

maybe the breakfast could go a little later

it was conveniently located. early check in was allowed.

breakfast was fine and the location was great

you also have the dog owners they apparently think they don't have to clean up after their pet

comfortable, well lit parking lot with parking close to doors, loved the little bar in the evenings, welcomed

was a pet friendly hotel and although we had our dog and others had there dog the rooms were cleaned and

liked the snack bar and gal in charge was friendly and helpful when we couldn't find a local restaurant suitable

great location, comfortable and pet friendly.

very noisey. my room was next to the laundry. running all night long.

laundry in the hallway.

clean. good laundry service. friendly staff

wifi was very poor

the wifi the loud noise

pool, laundry, microwave, refridgerator

neighbors had little kids and ppl were noisy running up and down the halls woke me up at

wifi working sporadically with restrictions preventing from sending simple emails by using a basic

they need warm water for the pool. because when my kids play in the pool, the water is cold.

fix wifi

no guest laundry available.

need to have pool and guest laundry

only plus i would like to have is a laundry room for wet clothes

no laundry room or pool

no laundry room. :(