the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

pieces of fingernails on the floor in the bathroom. pool not opened

check in with digital key plenty of space with fridge, coffee maker, and kitchen utensils .

no hot tub, pool looked murky and univiting. breakfast selection could be better.

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

pool and spa

didn t understand how to get room service and there was no info in the room or online on how to get it so i

we were offered bagels danish fruit and yogurt for an outstanding price of $30 for 2adults and 2 kids

was there for 1 night to attend the regional gymnastics meet

room was clean... friendly staff.. excel breakfast!!! facility is new!

the pool could have been a little warmer but it was still wonderful.

the pool was very small, very disappointed!

i did not partake of the breakfast. the facilities were great.

i was happy with the breakfast.

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

very nice exercise room. small kitchen in the room.

beautiful clean spacious room , great breakfast , no one bad thing to say about it

it had a hot breakfast, that my husband enjoyed

it was located in the laundry room

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it had laundry

loved how me and my family were welcomed by the friendly staff and also the pool was great and the room was

kids didn't enjoy the pool as its open at 10 am

the cleanliness and the pool. love how they have a laundry room- life saver.

pool was closed

the room was very clean. breakfast was great. many choices. staff was nice.

the hotel was exceptionally clean and comfortable. the location was excellent. pet friendly.

close to were i needed t ok go. nice breakfast buffet.

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

also, the people at the front desk were more interested in getting the laundry done than checking us in

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

staff , kitchen, friendly environment

it have kitchen

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

nice desk staff. decent location. a nice guest laundry.

laundry facilities were out of order and very expensive

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

countless laundry

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

not enough outlets or towels, no iron or ironing board or laundry bag

laundry machines need cleaned of detergent muck buildup

the gym was very simplistic, but i got a solid workout in anyway!

i have a convennient and calm place to sleep, the chance to eat if required an no problem parking the car

no pool, no exercise room, no showers, no elevators

pool not open

laundry not working, and no one able to help.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

great breakfast, nice fitness room, self service laundry on site.

breakfast was slow had to wait for cook to refill dishes. no laundry.

outdoor area by the pool was nice to hang out in

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

the cleanliness, pet friendly and the pool. staff is so amazing!!

always kids in the hot tub not suppose to be rules never

the little personal breakfast/ snack bags that were available to just pick up in the lobby, my kids loved

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

laundry machine available (staff at the reception even had change for me since i had only bills)

the breakfast each morning was delicious - our picky toddlers would eat every last bite

the gym is really small and with a lack of equipments, can improve in this area.

size of pool

there was no indoor pool or hot tub to use

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

attractive lobby, small pool, sizeable room, quiet

liked the wifi service for getting on the internet

love the outdoor free breakfast

i asked for $ to wash my laundry since they were the cause & they refused

room was by laundry room, employees were loud

he gave me a room between the laundry room and front desk/

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

the breakfast was great. i loved the brie cheese.

very basic breakfast

newer, clean, love the suite concept with a kitchen

the location of the pool and the outdoor courtyard was ideal

the indoor pool temperature was very cold and we were unable to swim due to temperature.

clean, quiet, starbucks and chick-fil-a in parking lot

hotel room was nice and enjoyed the pool with my grandson.

pool and gym still haven't reopened from pandemic, breakfast very limited

restaurant and bar were closed

pool and gym still haven't reopened from pandemic, breakfast very limited

this person was responsible for check in, laundry, housekeeping, etc

laundry hit or miss with leaking, temp regulation and payment system

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

staff and parking. quiet.

staff was most friendly & helpful. location very nice. parking was good.

this hotel has great dining options - room service, a bar/pub, and a fine dining restaurant

pool area could be cleaner an always stocked with towels the hot tub isn't hot

the bed, quiet room service & food great.

room service came very quickly.

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

free parking and breakfast in the price

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

i loved the pool was a little cold but my son loved it!! i also loved breakfast so delicious.

breakfast was good and pool was always clean

parking was good

having a kitchen to make my kids breakfast

there was guest laundry and a small gym

door facing the parking lot is accessible to anyone with or without a key wreaked of marijuana smell comforter

anyone in the parking lot at night can see right into my lit room

very nice great breakfast

very clean, friendly staff, free parking, good location

the cost for washing/drying clothes in the laundry room is too pricy

we also appreciate the laundry facility and it's nice that the machines take credit/debit cards instead of

the pool hot tub and gym were great. completely satisfied customers. hope to be back.

free breakfast would have been a great addition.

wish the hotel had included breakfast instead of paying extra

it was outstanding when i come to kennett from fl i always stay there the only down thing was the pool was not

and we arrived back at the hotel after the pool had closed and the staff

late check out

the bar serves wines and a few beers

overall it was pretty good i just never asked if they had a pool

was an oven and iron box in the room, and laundry facility downstairs

there was a gym and laundry room

located right next to the high way and laundry room

plenty of parking

breakfast was adequate, same as any hotel

coin laundry was available

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

did i mention the cost of the laundry

because of the covid 19 situation, breakfast could not be serve.

very friendly staff, excellent rooms, comfortable beds and very good breakfast

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

great hotel. very clean and comfortable with a very nice pool and hot tub.

the gym was well equipped

excellent breakfast spread with something for everyone

not their fault but pool was being redone

guest laundry washing machine doesn't work sometimes

no guest laundry facilities

the laundry room didn t seem clean or well functioning

am unsure if it was sue to covid or not but i felt the breakfast bar did not have enough to offer

it had a line through the middle that made the kids not want to pay attention

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

also large laundry room free to use

absolutely delighted with the free laundry

the free laundry facilities

room was near the laundry room and i could hear the dryer beeping frequently

laundry room, swimming pool and small shop

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

property includes an arcade, pool, basketball court, a gym, and a laundry room

court laundry, wish the pool was opened, but even with covid they still keep you happy

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

stuff, breakfast was delicious and fresh fruits, slept so comfortably and bed was soft and clean sheets,

chairs in the kitchen area were very loud when moved

don't do breakfast so i have no real opinion except for when i'm leaving for work breakfast smells so good

we brought our dog because the website said that this is a pet friendly hotel and we left to go on a 2 hour

the pet friendliness was wonderful

non-smoking room smelled like cigarettes

price for a smoking room.

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

room smelt like it was a smoking room

i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

i ended up getting both rooms the rooms weren t really clean they didn t even write down the wifi password

non smoking room was stinky with cigarette smoke smell

wifi was very weak and inaccessible when other guests were awake

was a non smoking room but it stilled smelled heavily of smoke

room was on the back of the property that you couldn t access from parking area

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

the value. nice breakfast. nice front desk people.

room was large and had full kitchen facilities but we didn t use anything other than the fridge for our one

the setup of the room with the kitchen

i really liked the kitchen set up

awesome breakfast in the morning as

breakfast was great it was nice and clean and they made sure that everything was refilled when it

breakfast selections were very nice

the pool was not working.

breakfast is very good! pool was closed due to remodeling, which was disappointing.

construction going on, taking up parking spots with containers

the middle of renovations so lots of dust, pool was closed

the pool room looks like it hasn't been updated since 1975.

friendly staff, comfortable bed, good breakfast.

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

there was nice gym equipment to get a great workout

i even had late check out per my request with zero issues

large, clean, comfortable room. great breakfast! very polite staff. convenient, ample parking.

gym was nice tho

cleanliness and the hole in the wall in the bathroom under the light switch, the laundry room was dark and not

dirty. mouldy. smelled. no laundry soap available.

give you extra towels the showers are moldy and rusted the toilets are filthy with pee stains the laundry

she was also doing the laundry, she was super cute and really nice

no coffee maker in the room ,but a nice breakfast spread in the lobby

no pool no wifi and we had to wait a additional hour to check inn due to under staffing

great value for our rooms, excellent breakfast buffet

the hot breakfast was excellent.the bed and linens were comfortable.

station for breakfast - yum

they were very accommodating when it came to our pet. the rooms were clean as well.

smells like pot no guest laundry no hot water some days

just wish the inside hotel was open for morn in my coffee/tea breakfast. but understand.

neighborhood is near two malls and seemed to have loitering in motel parking lot

was a nice room with a good tv, excellent breakfast and a cool fitness center

had to keep the ac at 66 to run longer to drown out the sounds of the people that hung out in the parking lot

great foods, clean room and bright well lite parking lots

indoor pool

the breakfast was great and the room was clean. bed was perfect.

easy and safe location. pool was great.

the breakfast was excellent

needs some upgrades and need a laundry room

the bed sheets were dirty didn't smell of fresh laundry at all

breakfast was great, they had so many options, super clean, and everyone was so nice to our three

there wasn't very much parking available. the free breakfast did not have many options.

was a little disappointed with the breakfast

rooms have been renovated, beds are very good. laundry facility is excellent.

clean,quiet,breakfast, laundry and pool

it the lady at the front desk tell me they can’t because there is no room available, me and my kids might it

is clean and comfortable, breakfast is fine, location is good, staffers are friendly

location and getting into the parking lot was a bit of a headache, especially when using gps

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

coins unavailable for laundry and no credit card option which is inconvenient

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

way too much money and my room that me and my kids had it was hair in my bed and in the shower

the reservation says free wifi, then they charge $9

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

quiet bar in facility free parking

the lady at the coffee bar was rude and unwelcoming. great way to wake up in the morning.

the bar closed early.

kids running around the lobby with no mask or social distancing

jada in particular, she was patient with my inquiring about early check in, then gave good intel about parking

the buffet breakfast was on point

to your employees in kitchen staff to only have 1 person to attend the entire breakfast crowd

love the kitchen in the suites

friendly staff and good space. a kitchen, two queen beds, spacious shower.

big clean rooms. nice gym and free laundry. breakfast choice was very limited.

location and free breakfast, plus laundry

breakfast and gym, free clean laundry

room, breakfast, gym, free laundry - all excellent

breakfast, clean rooms, gym facilities, free laundry

their website has no indication of a pet or housekeeping fee, or incidental fee - it's as if they make it up

room service staff were friendly and accommodating

$150 room service dinner was essentially a door dash delivery with plastic utensils

room 434 was as requested away from the elevator, however it was over/under a gym or something that was creating

coffee on a sunday am before 9 am unless you order room service

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

lobby was in good condition, breakfast was good, and gym was clean.

didn t eat breakfast

the wifi was excellent

if we had been at the hotel during room service hours, the menu looked nice and decently priced

i loved the staff and their friendliness. i loved the food at the river rock kitchen.

parking, the size of room was small

hotel in what feels like a safe area with easy, plentiful, free parking

the parking setup

the prices for room service is pretty steep for what you get

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

i set up with a pet and when i got there i was told they do not accept cats only dogs

very friendly and helpful staff especially the kitchen and food group

we only stayed for a night, but for a longer stay would have been very helpful with kids

the room was well appointed with a full kitchen

breakfast on the second morning was poorly taken care of by the kitchen staff

we only stayed for a night, but for a longer stay would have been very helpful with kids

fireplace outside to sit at night breakfast was complimentary and delicious

there is also a large laundry room

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

when i called the front desk later because we could not hook up to wifi , the woman was very helpful even though

didn't like that they do not have wifi in working condition

no sodas in vending, hard to connect to wifi, no silverware

no coffee in lobby, no newspapers,no laundry bags

super comfortable bed, clean room, and friendly and fast room service

staff was really helpful and the kitchen was open late and i was even able to find something for my son who has

clean and great staff. the bar in the lobby is a great place to hang out.

the hotel is a bit old and no complementary breakfast.

laundry room,,seriously 1 washer & 1 dryer on third floor & no signs telling you where there at

i don t know if i was under or close to a laundry room but when i wanted to sleep in late i kept hearing

laundry was always busy unless you went after midnight

kids up all hours of the night, yelling or selling drugs

this is a bit inconvenient if you are temporarily living there with kids

hahahha) but so roomy and nice and had free water bottles on the counter in lobby and a nice bar in lobby

the room was very spacious - with a table where kids could play play dough, and a couch and a big bed that fit

was clean, had a indoor pool great for the kids

love the pool and gym

sure the front desk lady said breakfast was until 9:30 but it was packing up earlier than that the next day

t have quarters for laundry

guest laundry worked great, nicely priced to do laundry

my kids had great time at the pool

chose this hotel because we had kids, ages 3-15 who love hotel pools

breakfast area was one of the best we have ever been to

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

there were basic coin laundry machines around that i didn t use but

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

lots of college kids at the bar later at night, not a problem for us but be aware of this if you want a quiet

daughter was competing in the usa swimming meet at the university of delaware pool on campus

my mother loved the variety the breakfast had

size of the pool was disappointed and the water was clouding and green

great location. breakfast was very good. staff was friendly.

the drying machine in the laundry was not as clean as expected.

laundry, food, room, staff, drinks and taxi service

laundry service s not good one washer broken the other dirty

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

on day of arrival we were bringing a pet (6lb yorkie), yet upon arrival they placed us on the third floor

laundry wasn t the cleanest nor was the shower.

kitchen and laundry

that it had a laundry facility.

kitchen and laundry room

full kitchen

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

the wifi was strong enough to reach 3rd floor to stream hbo on xbox for the night and the tv wasn t

kids loved the pool

the also promise laundry facilities, they have all been removed

guest laundry being available is a huge plus

laundry service limited to wash clothes.

cassie.... she was great checking in and out next day.. helpful with wifi great humor

it was pet friendly. i travel with my dog.

glad to be able to do laundry while there.

hotel was beautiful, clean and the hot tub and pool was a great way to relax after a long day

it was a very nice room with hospitable employees and ample parking.

excellent location for visit beautiful zone, big, clean, confortable and nice room, free parking

tv was poor. bad reception. not a big deal. kids everywhere! teams and large groups.

fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

the free breakfast friendly reception cleanroom big parking lot

indoor pool would have been nice

clean with ample parking

hotel is conveniently located, staff at front was very helpful in resolving an early check in issue, and the

would be a 10..but ....no pool, no hot breakfast or coffee in lobby

the breakfast had good options

room was comfortable and having a kitchen was ideal with little kids

the fact that you waved the pet fee for our caged bird was a huge factor in choosing your hotel.

time i travel i stay here it was amazing breakfast on time and great people inside and outside the

the room is big enough and clean. staff were helpful . laundry facilities very good

room had everything you needed (big refrigerator, electric stove, microwave, dishwasher, even laundry basket

breakfast and free laundry service

free guest laundry. comfortable bed. stove top, microwave, and full size fridge in room.

free laundry was also a bonus

were trash bags and laundry in the hall when we arrived and it was still there the next morning

clean laundry room that was close by and inexpensive

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located

location parking breakfast

i like that it provides breakfast

having to pay for laundry

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

i asked for a late check out the staff wanted to charge me but i wanted to check out later so my kids go in the

i booked a room with a fireplace, there was no fireplace

our room was right outside the elevator and laundry/ice room

soo so sweet the older gentleman with glasses white hair awesume very sweet he let me know where laundry room

the first day got a room near the elevator, and was also next to the laundry room so was super noisy and disturbed

the ice, laundry and vending machines were conveniently located

parking was very easy, property was clean, and there was a friday s restaurant in the next

there was not laundry detergent for sale

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

laundry was close, sorry

there was some sports thing going on with kids playing hockey in the hallways

and the other staff helping with the morning breakfast buffet were amazingly warm, helpful, and welcoming

the laundry machine is too old, i put a lot of coins and it s not working

laundry facilities friendly and helpful staff

also, the kids enjoyed the pool

breakfast included was an amazing buffet

pool was very dirty, and housekeeping kept coming into my room before my checkout time

it did have a clean laundry that was included along with a nice gym

i ve never been to a hotel with free laundry

facilities great (gym, ability to do laundry, big fridge/freezer in room

laundry facilities a big plus

was in room #117 across from laundry room and door was open

washer n dryer was too much money should be cheaper at hotel then outside laundry outside of hotel was cheaper

washer and dryer ( laundry wasn't clean and wasn't drying

build 133-162 it work wifi but build 163 -206 not work wifi that where i went room 177 no wifi so i hope they

it s was convenient to food and shopping and pet friendly

pet friendly

areas were dirty especially hallway/steps/laundry area to room

garbage in the yard and dirt and water in the stairs and in the laundry place

laundry sucks lobby close to early along with the restaurant

laundry, mice (i have videos), bad light in room (not bright enough) bad smell of

they had laundry for guests that could be paid through an app and the vending machines were all in working