i wished they had an outdoor pool.

wifi did not allow me to log in to my roku streaming stick when it was plugged in to an hdmi port

the free wifi is a little bit slow.

room smelled like pet urine

charging exorbitant pet fees

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

which bummed that kids

the kids loved the pool i loved the jacuzzi

the continental breakfast was excellent

spa not working laundry facilities without detergent available

the gym was nice and had good equipment

excellent service , bar tenders were wonderful and very accommodating

kids loved pool

however there was a volleyball match or something going on that same weekend so it was a lot of kids and families

construction equipment made entering and parking a bit awkward.

wifi to tv better breakfast selection

parking lot was full, so had to park car at bob evans for awhile

advertised online as 'pet friendly'

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was

pool, the water was not tempered and the paint at the ceiling was falling down, i expect to use the

rooms were a nice size, kitchen was fully equipped, and everything looked fairly new

liked that our room had a full kitchen, it had silverware and dishware as well

the fitness center and pool are very nice

the breakfast was good and continually stocked throughout the morning

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

pet friendly and clean

it was extremely expensive for one night and the pet fee was $75 for that one night

our room was spacious, clean and well stocked with kitchen items.

swimming pool water was cold enough to swim

restaurant and bar were not open

restaurant and bar were closed

hotel room was nice and enjoyed the pool with my grandson.

also we asked for room service on the third day which we never got

the bed, quiet room service & food great.

the room service was the biggest disappointment

had a room reserved for 2 adults and 3 kids

even when kids were running the halls they stopped it before i could ask them to

pool and spa were great

laundry was inconvenient because of lack of quarters at the front desk

the kids loved the pool they was in it from time we got tell the day we left

breakfast was awesome

the kids running the halls making noise

i stayed in many embassy suites a few years ago rooms were bigger and there was a real kitchen

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

breakfast area is open and well lit, rooms are extremely comfortable

is perfect for familes very clean and comfortable indoor pool and jacuzzi nice breakfast free parking

with a kitchen, dining area and living area

the continental breakfast was excellent

laundry hit or miss with leaking, temp regulation and payment system

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

hotel was very dirty and had no supplies being an efficiency room with a kitchen

there were no kitchen supplies available.

i love that they had a guest laundry room on site

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

i heard the room 131 was up with kids till 3 am i had to call the front desk

enough parking

precautions were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas

everything was so clean!! from the pool, to the breakfast area, and our rooms.

dirty, bathtub clogged, smelled like pets

room had fireplace soot but was otherwise clean

pool not big enough, a little pricey, need dvd, bedroom should be private.

breakfast below par. untrained employee switched coffee and hot water urns > disastrous!

pool not open

beautiful rooms, very friendly staff, great breakfast, etc

obviously made changes per cdc guidelines but didn t follow through with cleaning pool area, pool or making

everything... especially the pool, the firepit and the lounge area inside and out

wifi could have been faster and we needed more hangers in the closet!

have like a laundry room

the offset double doors plus the laundry carts are impossible to get around

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

many kids unsupervised in the small pool and throwing footballs and basketballs into pool

staff was friendly, bar was full, place was clean, beds were super comfy!

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

carpet was a mess, gym had no towels or water cups, people hanging out and smoking all night, breakfast was

minor imperfection - no dirty laundry bags.

that does not provide laundry service

the bed was absolutely comfortable and the laundry service a plus!!

dave the pool bar bar tender went to find us heineken double that was fantastic great job'

wine at the casino bar -no sauvignon blanc

there was guest laundry and a small gym

the breakfast

there was guest laundry and a small gym

very clean, friendly staff, free parking, good location

anyone in the parking lot at night can see right into my lit room

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

the world of covid, it was a pleasure to actually get a breakfast again

parking, clean

breakfast was awesome with plenty of choices

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry/dry cleaning services

no laundry facilities no store to purchase

full fitness gym, swimming pool, hot tub

kids were running around jumping up and down past 11 pm and security came almost 1 hour after i

their dryer was broken so they dried my laundry for me

the air conditioning in the room did not function, so my kids had to sleep in a room that was 77

courtyard, the pool the little convient store theh bar and restaurant everything about the hotel it's

booking you told me there was a pool n gym open the pool nor the gym was available the bar nor restaurant was

everything was close by. the pool was very clean. they had a restaurant and a starbucks.

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

the laundry facilities were great

the laundry room was well maintained

i asked for change and where was the laundry facility

we witnessed staff folding clean laundry in the front desk office and placing the sheets on the desk

the pool room looks like it hasn't been updated since 1975.

friendly staff, comfortable bed, good breakfast.

had everything we needed for a last minute getaway, the pool was a little cold but we still had fun

the middle of renovations so lots of dust, pool was closed

staff was excellent, the breakfast was great as well.

quarters or a coin machine should be available for clients doing laundry

laundry facilities need renovation

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

needs a little updating and laundry needs updating and cleaning

the front staffs were nice trying to deal with laundry problem

easy to get to, parking was convenient

parking lot lighting was not adequate

one came to clean the room, wifi was not free and there was no way to lock the door, deadbolt lock was broken

of the staff, cleanliness of the room, hallways, walk ways and outside parking lots, also pet friendly

no cleaning, wifi only one day work!! not good , room is not cleaning

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

and the hotel is pet friendly

the staff were really helpful and they also had a complimentary shuttle service that took you to the mall

good location, ease of parking, breakfast

no laundry facilities on site 2

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

the restaurant was closed, no laundry, no real store, nothing to charge so much for

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

reception staff very helpful. laundry facilities great. good size room.

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

has laundry room for guests but it s not free

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

laundry machine available (staff at the reception even had change for me since i had only bills)

the gym is really small and with a lack of equipments, can improve in this area.

breakfast was good, staff serving it were very attentive.

first, i needed help with connecting with wifi right away, but no one answered the front desk phone where i

great wifi and nice

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

always kids in the hot tub not suppose to be rules never

was a basketball competition the same weekend and the kids seemed to be un attended

it was nice to have a bar on-site for a drink/snack at night

the cleanliness, pet friendly and the pool. staff is so amazing!!

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

night there was some kids screaming all over the place, it was 12 midnight and nobody from the staff addressed

free parking/breakfast, the complete kitchen in the room with the curtain to divide the room,the bed was

extremely friendly staff. we'll equipped in-room kitchen.

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

all breakfast menu

pete at the front desk. he was friendly and loved our dog!

the room was not that clean and there was a lot of young kids running around screaming and yelling, and no one

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

nice gym

old hotel, terrible internet connection, no room service.

in sitting room, rug has a burn hole size of a golf ball.

shower tiles could have been cleaner, no laundry bag

so loud that it woke up my son, who i shared the room with, when i went to the gym before he was up

restaurant on site and pet friendly

pets stay free? 50.00 for a pet seems excessive.

dirty plates from room service would sit outside of rooms for 12 plus hours

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

not enough outlets or towels, no iron or ironing board or laundry bag

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

also, the people at the front desk were more interested in getting the laundry done than checking us in

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

it have kitchen

wifi was poor unless you paid extra for high speed

laundry facilities were out of order and very expensive

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

nice desk staff. decent location. a nice guest laundry.

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

room was clean, breakfast, staff polite

free breakfast. enough parking for all the guest.

the pet friendliness was wonderful

if kitchen hand towels n small dish liquid could have been provided n bigger trash cans in rooms with

the continental free breakfast is great and the staff have been awesome and accommodating to my evening/nightshift

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it was located in the laundry room

it had laundry

pool for the kids.

my kids wouldn't even stay in the pool with their eyes burning and their skin all itchy could be why

the cleanliness and the pool. love how they have a laundry room- life saver.

clean, great value, friendly staff and great breakfast

i loved pet friendly hotels. and unable to tell it was a pet friendly hotel. very clean!!

pool could be a little bigger

chose the hampton inn downingtown (hid) because it was a pet-friendly property

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

the breakfast was awful, as was the coffee

the breakfast was good staff was nice and friendly. nice size room very clean

it had a hot breakfast, that my husband enjoyed

gym is accessible though they have notices to guests only, but is a swinging door with no need to

the laundry wasn't available but the desk clerk helped us fine a laundrymat

great breakfast, nice fitness room, self service laundry on site.

breakfast was slow had to wait for cook to refill dishes. no laundry.

laundry not working, and no one able to help.

the included breakfast has many options and is delicious

covid-19 had the pool shut down. wi-fi wasn't always available

i only wish we would have stayed when the pool and fitness center opened

the rooms were a good size. bed was comfortable lobby was nice. ample parking.

pool was nice, heated and clean

the pool was a little small

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

nice pool

it had a lap pool

restaurant and bar staff exceptional. very acommodating.

bar staff was rude

room smelt like it was a smoking room

non-smoking room smelled like cigarettes

smoking room.whirl pool.

smoking room smelled of smoke, dogs barking in room next door, people in another room very loud,

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

all in all pretty good. laundry was a little pricey.

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

no laundry detergent in the hotel store because

loved having the workout room and while i didn t need the laundry room, i m sure it would be helpful to

staff, good breakfast, very comfy beds, large rooms, laundry self-service (excellentwhen travelingwith a toddler

parking was great once we realized it was underground

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

located next to a lot of eateries and a whole foods in the same parking lot.

no complementary breakfast. bar prices were ridiculous!

convenient location. garage parking especially during bad weather.

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

the size and cleanliness of rooms, the laundry, the staff was excellent

) for reference, other comparable pet-friendly hotels we ve stayed in charge $25-35 per night for dogs

the room was nice, swimming pool nice, breakfast was great

close to everything, room was much bigger than i anticipated, had a mini kitchen.

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

but the bar and grill you have inside the facility is amazing

alittle disappointed that legends was not open and there was no room service

gym well equipped lobby nice staff pleasant restaurant adequate

laundry was too expensive and the staff although nice never at the front desk

comfortable beds and laundry room

full kitchen and fridge saves us so much money we can make quick easy meals

kitchen wasn t usable. facility is very old and needs updating

parking available outside

didn t bring dog cause they on phone they weren t pet friendly

they provide a full kitchen, it would have been nice to have a tea kettle and a selection of teas and sweeteners

it has a kitchen dining area and livingroom

hotel room was very comfortable, kids loved the room and the breakfast was great

loved the fact that it had a kitchen and dishes

oh and laundry room, i was able to leave with all our clothes washed

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

location and terrific room. also, ev chargers were available, which were a necessity for us.

i could have easily purchased things to make in my kitchen, but i preferred the convenience of the full breakfast

breakfast and check-in hours are extended

there aren't any weights in the gym and it was small.

the breakfast was also good & the amount of time they allowed you to get breakfast was accommodating

the wifi was fast

variety of food at breakfast friendly and helpful staff gym onsite

then that sign too the first floor *laundry room* just tell people when checking in

location, size of room, advertised amenities of restaurant, pool and laundry facilities

beds were comfortable. like the laundry facility.

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

the location and laundry facilities

lastly the laundry room could use some updating as one washing machine and one dryer was broken

the laundry facility is a joke the machines don't work!

nice room for two adults and two kids. plenty of room for them and parents.

everything little sad that the pool was closed my kids really want to go to the pool hope when we go again the

everything little sad that the pool was closed my kids really want to go to the pool hope when we go again the

laundry room to small

unsecure wifi

pool room was cold for the kids and i always feel like the room cost is higher then i would like to pay but it

clean, well taken care of by staff. early check in was no problem.

pool room was cold for the kids and i always feel like the room cost is higher then i would like to pay but it

also, the staff was doing laundry behind the counter where guests registered - the front desk lobby

the entire time you have people yelling to eachother in the laundry room about how they never see 40hrs in a

desk staff was very inefficient door behind the front desk was open and you could see and hear laundry

room i was in was very close to the laundry so i felt a lot of vibrations and shaking throughout my stay

one person at desk, doing laundry

business center is not open and the laundry room is not available

i didn’t like was on the website they said it was a pool when we got there there was no pool my kids wanted

the bar and food area was poor, when asked for the breakfast they were old of product

that the pool was closed since they re redoing it my husband and i was looking forward to taking a swim

the room was very spacious and the pool and whirlpool was awsome!

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

liked the wifi service for getting on the internet

parking on site, very friendly staff, super clean, real comfortable bed and pillows, and a great breakfast with

lack of laundry facilities no late checking out less food choices for breakfast

finally, three days later they 'discovered' it in their laundry

i love the friendly staff,location,cleanliness and convenient parking

i reside in the carolinas, having a fireplace is such a tranquil experience which is why i selected this room

sunday grab-and-go breakfast is very minimal but still delicious and fresh

he gave me a room between the laundry room and front desk/

room was by laundry room, employees were loud

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

there was a basket of clothes (laundry

on-site laundry was clean and easy to use

the kids loved the pool

pets (even though i did not bring mine this visit), close to an event i was attending, clean and

the kids loved the pool

loved the free wifi

getting out and in from parking lot is tough do to highway

close to my worksite. plenty of parking, room was clean, staff was friendly.

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

coin laundry was available

did i mention the cost of the laundry

plenty of parking

good location, nice reception , clean room good value , pool looked good .easy parking

she was also doing the laundry, she was super cute and really nice

cleanliness and the hole in the wall in the bathroom under the light switch, the laundry room was dark and not

give you extra towels the showers are moldy and rusted the toilets are filthy with pee stains the laundry

dirty. mouldy. smelled. no laundry soap available.

none no breakfast because of the pandemic

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

not having to have covid restrictions ,i.e. no open pool

water’s pool was very cold, it’s impossible to swim with my kids.

wish the gym & pool was open and free breakfast

wish indoor pool was open

i ended up getting both rooms the rooms weren t really clean they didn t even write down the wifi password

you can smell people smoking through the walls

non-smoking room smelled of smoke terribly

was a non smoking room but it stilled smelled heavily of smoke

i couldn't connect to the wifi for even a second.

golf course view, lovely rear deck

would not recommend the breakfast. very expensive for what was received.

breakfast is not included, but the lobby bistro had a nice selection of breakfast offerings

breakfast (rather limited c

the parking

didn't have the breakfast bc they weren't serving breakfast bc of covid 19 vivrus

no outdoor pool they have an indoor pool

had to ask more than 3 tines for clean towels after 4 days, also beds made noise on floor , kids funning around

i don t get no service in there even with their wifi it cuts off

if breakfast is free

also large laundry room free to use

room was near the laundry room and i could hear the dryer beeping frequently

the free laundry facilities

absolutely delighted with the free laundry

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.