laundry machine available (staff at the reception even had change for me since i had only bills)

the only pool was outdoors.

the 150.00 pet fine with the 50.00 pet fee. they definitely overcharged me on a few things.

for short stay, pretty good breakfast, clean towels and linens, fast wifi

breakfast was wonderful

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

room, pool, and gym amenities were great

always kids in the hot tub not suppose to be rules never

my son love the pool

should put more laundry rooms.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

beautiful place very quit and pet friendly

there was guest laundry and a small gym

the breakfast

tried to go to sleep at 11:30pm but a large group of teenage kids arrived shortly after, running down the halls

free hot breakfast, very friendly staff, clean rooms, comfortable beds!

excellent breakfast and very kind and helpful staff

swimming pool not open.

small swimming pool. an on-site

plenty of free parking

hotel room was nice and enjoyed the pool with my grandson.

restaurant and bar were closed

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

laundry hit or miss with leaking, temp regulation and payment system

appreciated having a refrigerator and free wifi

we were left sitting in a dark sketchy parking lot for nearly an hour before just booking a separate hotel for

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

was a sour smell by the door to exit near parking lot, on the right side of the hotel, on the first floor

pool

breakfast area is open and well lit, rooms are extremely comfortable

is perfect for familes very clean and comfortable indoor pool and jacuzzi nice breakfast free parking

front desk about dirty dishes left in hallway after room service

didn't eat breakfast at the hotel but i did order room service for dinner all three nights and it was fabulous

drinks at the bar were a bit pricey

had a room reserved for 2 adults and 3 kids

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

newer, clean, love the suite concept with a kitchen

the breakfast was good and continually stocked throughout the morning

liked that our room had a full kitchen, it had silverware and dishware as well

spacious room with complete kitchen

rooms were a nice size, kitchen was fully equipped, and everything looked fairly new

great breakfast, nice fitness room, self service laundry on site.

laundry not working, and no one able to help.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

breakfast was slow had to wait for cook to refill dishes. no laundry.

easy parking and convenient location for our needs

not enough outlets or towels, no iron or ironing board or laundry bag

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

countless laundry

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

laundry facilities were out of order and very expensive

nice desk staff. decent location. a nice guest laundry.

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

also, the people at the front desk were more interested in getting the laundry done than checking us in

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

it have kitchen

kitchen old and faded

the cleanliness and the pool. love how they have a laundry room- life saver.

i loved pet friendly hotels. and unable to tell it was a pet friendly hotel. very clean!!

the room was very clean. breakfast was great. many choices. staff was nice.

gym was not open due to construction. not mentioned on web page.

pool closed too early, but they all do. 11:00pm would be great.

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

i love that they had a guest laundry room on site

breakfast with plenty of seating; perfect location to visit downtown philadelphia, lancaster county

the pool was really cold!

gym is really small and not all is working well

it had laundry

it was located in the laundry room

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

nice room, friendly staff, good breakfast and pool.

my kids wouldn't even stay in the pool with their eyes burning and their skin all itchy could be why

wifi did not work

they took us in at 5 am, made sure we had breakfast, coffee and snacks and helped us on our way

nice sitting area, no kitchen, comfortable bed, awesome bathroom

kitchenette easy and ready love the fireplace

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

laundry was inconvenient because of lack of quarters at the front desk

parking lot & grounds are well maintained with beautiful landscaping

only complaint was the restaurant and bar area of your staying on the side can be a little noisy in the evening

the breakfast the bar restaurant

embassy suites was quiet, clean and offered an amazing breakfast.

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

gym is a bit sparse

location is older, and the breakfast was lacking, but i would definitely stay here again

loss of wifi in reception area

loved that there is a fully equipped kitchen

comfortable room with a fully functional kitchen. breakfast was very good

the full kitchen and fireplace was a nice touch as well

having a full kitchen was especially convenient as well as free breakfast included

cell signal is poor in the room and the area and with no wifi it was a disappointment

covid-19 had the pool shut down. wi-fi wasn't always available

the pool could have been a little warmer but it was still wonderful.

the rooms were a good size. bed was comfortable lobby was nice. ample parking.

no breakfast.... absolutely love this hotel, it s the king suite for me.

breakfast was good

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

pool hours close to early.

nice that there was a nice looking bar on site

acted like i was bothering her when i asked about ordering food or when room service was

we were offered bagels danish fruit and yogurt for an outstanding price of $30 for 2adults and 2 kids

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

the size and cleanliness of rooms, the laundry, the staff was excellent

but believe me they enjoyed the heck out of the indoor pool

room was really nice. loved the pool.

son has a dairy allergy and there was no labels on the breakfast food and the staff didn t know what the food

he gave me a room between the laundry room and front desk/

room was by laundry room, employees were loud

there was a basket of clothes (laundry

i asked for $ to wash my laundry since they were the cause & they refused

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

old hotel, terrible internet connection, no room service.

in sitting room, rug has a burn hole size of a golf ball.

cleanliness and gym were great

t made aware of the pet fee policy even for service dogs

when traveling with kids a pool is a most

their dryer was broken so they dried my laundry for me

the facility was organized and pool was clean

the bar close early

disappointed the pool wasn't opened for our kids

good wifi speed

spa not working laundry facilities without detergent available

the bar was very nice indoors and the staff was very pleasant

free shuttle to event run by the hotel, not the event, with no additional charge

the hot tub was an extra bonus in the pool

kids loved pool

minor imperfection - no dirty laundry bags.

the bed was absolutely comfortable and the laundry service a plus!!

that does not provide laundry service

the only flaws were no handicap accessability and poolside bar and food truck should be open 7 days a week for

machines at the bar were all smoking

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was

construction equipment made entering and parking a bit awkward.

bathroom was somewhat updated, wifi worked.

not having the pool inside.

the staff were friendly, there was plenty of front row parking, and the room was clean.

no laundry facilities no store to purchase

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

rooms and pool/gym are the beast features about this hotel

gregory the bellman took care of me gave me dinner ideas and promptly shuttles me wherever i wanted to go

service, nice comfortable room, great prices, free parking even on the day of checkout until midnight

small bar in lobby area

clean, nice breakfast, parking garage, quiet neighborhood.

located next to a lot of eateries and a whole foods in the same parking lot.

under ground parking garage, brightly lit

coin laundry was available

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

did i mention the cost of the laundry

breakfast was excellent with a large variety to choose from

parking issue

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the offset double doors plus the laundry carts are impossible to get around

wifi did not work, had to use my own hotspot

some kids were running in the hall at night.

very comfortable and has laundry facilities

the laundry facilities were great

room was very clean and had a kitchenette. also a very nice laundry room.

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

the laundry room was well maintained

needs a little updating and laundry needs updating and cleaning

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

the front staffs were nice trying to deal with laundry problem

laundry room was not clean at all

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

they had good ice dispensers and a laundry section

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

clean, ample parking,easy commute to property

just that the pool and resturaunt were closed due to covid 19

were there for a gymnastic competition and the location was spot on

it could be better to ad a jacuzzi close to pool area.

wifi did not allow me to log in to my roku streaming stick when it was plugged in to an hdmi port

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

kids fighting in pool

which bummed that kids

not connect to wifi

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

friendly staff. comfortable bed. good size room. easy location to find. free parking.

shuttle was helpful breakfast was good

nice gym, hotel was clean

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

the restaurant was closed, no laundry, no real store, nothing to charge so much for

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

gym equipment all worked. laundry available. didn t need to use.

the gym was also not social distanced and i left the hotel feeling overall dirty

at night it sounds like a playground full of kids where outside the room

front office looked tardy, there was a cleaning equipment by the side of gym area when we worked in

pool (looked bigger on website), trash around the pool and basketball court, room didn t seem

the breakfast area was very small for so many guests and guestrooms, but it wasn't the end of the world

the pool and patio

rooms were a great size with lots of space for a family with two kids

clean, friendly staff, basketball and mini golf putter for kids

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

noise (kids yelling, laughing, running with a dog) was quite noticeable inside our room

pete at the front desk. he was friendly and loved our dog!

breakfast was not super delicious -

also large laundry room free to use

room was near the laundry room and i could hear the dryer beeping frequently

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

the free laundry facilities

absolutely delighted with the free laundry

you can smell people smoking through the walls

i ended up getting both rooms the rooms weren t really clean they didn t even write down the wifi password

the cable channels and the wifi are spectacular

they do not have an actual non-smoking room and i m allergic

room was on the back of the property that you couldn t access from parking area

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

there is no indoor pool access or work out/ gym facilities

the room was spacious, bed was super comfortable, breakfast delicious, pool was a great size, hot tub was nice

lots of parking

convenient location & easy parking 6

laundry room, swimming pool and small shop

court laundry, wish the pool was opened, but even with covid they still keep you happy

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

i think hotels should offer free laundry.

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

shower tiles could have been cleaner, no laundry bag

no microwave in the room is awful especially when you get in room service food delivered and you have nothing

wifi never worked and no housekeeping

and of course we can not forget about the pool which the kids didn't want to leave

amazing bar and service was stellar

the laundry room didn t seem clean or well functioning

guest laundry washing machine doesn't work sometimes

no guest laundry facilities

was no breakfast, gym was pretty bad, no indoor swimming pool, no regular cleaning facility and no hotel shuttles

the parking is convenient

everything was great, spacious room, clean, nice pool, laundry, great breakfast

free laundry service continental breakfast

the free breakfast was great and there was plenty of options to choose from

noise from kids running overhead after hours. 1-2am

pet fee was steep for one day, but overall with a discounted room rate the price was decent for a

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

getting out and in from parking lot is tough do to highway

close to my worksite. plenty of parking, room was clean, staff was friendly.

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

my only complaint was that i booked the hotel because i thought that the pool was open

breakfast selections were very nice

loved our spacious room with sofa, refrigerator, microwave, stovetop, and kitchen supplies since we stayed a

the breakfast options were excellent

love the kitchenette in this spacious room

plenty of parking

back view to golf

updated, clean facility, plenty of parking, on a major roadway but set back from the

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out

front desk forgot to give me wifi code when i checked in

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

free parking and breakfast

gym smells horrible

the pool and exercise room were well kept

the world of covid, it was a pleasure to actually get a breakfast again

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

breakfast was just ok, but coffee was good!

negative for me was the pool didn't open till 9 and i like to do that as my exercise, so that made me sad

and kids and teens playing football in the hall way hitting doors with the ball and screaming

peloton bike required service in the gym. there wasn t much space for a yoga mat in the gym.

the most disappointing part was the swimming pool was under maintenance and closed during our entire 4 night

of the parking lot was a construction site and there was no parking and nails on road and metal laying on

pool was dirty, filled with hair and filter wasn t on

breakfast is very good! pool was closed due to remodeling, which was disappointing.

breakfast

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

i was told the kitchen was closed which was ok

also having a towel bar inside the tub

their bar area was fun and lively with several wedding parties in and out, but not too crowded

breakfast is not included, but the lobby bistro had a nice selection of breakfast offerings

would not recommend the breakfast. very expensive for what was received.

did not eat breakfast.

love how the restaurant and spa are located near the hotel.

liked there was a spa on site just didn't get a chance to utilize it

mini vacation close to home but some one decided to put bubble bath in the whirlpool and the kids then took it

kitchen didn't have a dish cloth to wash the dishes or pot holders like they usually

booked a two bedroom suite with a kitchen

great breakfast lovely and helpful staff nice pool

if i had not been placed in a room directly across the hallway from my kids (501), i would have requested to

clean room, comfortable mattress, amenities (swimming pool, jacuzzi and gym)

the spa was down

clean room, comfortable mattress, amenities (swimming pool, jacuzzi and gym)

overall it was pretty good i just never asked if they had a pool

good wifi spacious parking lot

free breakfast. enough parking for all the guest.

the pool, breakfast

chairs in the kitchen area were very loud when moved

so kind and helpful. very clean hotel and good location. breakfast was very good room was great

outside facilities overall clean bed comfortable with great pillows the decor was pleasant wifi was overall

laundry machines need cleaned of detergent muck buildup

parking lot...

wifi not working

i have a convennient and calm place to sleep, the chance to eat if required an no problem parking the car

the gym was very simplistic, but i got a solid workout in anyway!

there was a gym and laundry room

was an oven and iron box in the room, and laundry facility downstairs

located right next to the high way and laundry room

love the person who was making breakfast she was really kind to me and my kids and was so helpful

the gym was very small

smells like pot no guest laundry no hot water some days

parking right outside the door is great, free breakfast is nice, and the room was quieter than in

only prob, could not connect to wifi with tablet

wifi didn't work

good breakfast including diy waffle machine

decent breakfast bar in the morning

block time for accessing the pool.

the pool was closed . coronavirus sucks!

pool and workout room were nice

and parking were convenient and safe

room service

location, ease of parking, restaurant and bar on premises

bar closed very early

closet hangee bar unusallt high

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

room is very clean location is near a lot of store s restaurants fast food their guest laundry room is convenient

i walked to office ( but met office rep near the laundry room) and reported what was wrong

the room was small. it smelled like smoke and dirty laundry.

cleanliness. fridge and coffee. ice and laundry available on site.

free snacks, convenient laundry, close to my work so it's its been nice

self-serve laundry

nothing worked. the wifi, the ice machine, and the laundry room.

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were

room which was a little cleaner and smelt a little better vending machines don t work guest laundry don t

police and informed them, and they started looking at other places and eventually found it in a laundry room

breakfast was delicious

the breakfast was excellent

the room has a kitchen with a medium size refrigerator, a small living area with an extra tv

the breakfast,concierge,front desk, everything immaculately clean

kitchen supplies, tons of closet space, desk with comfortable chair, eating areas, etc