laundry machines need cleaned of detergent muck buildup

kind staff, big rooms and big bathrooms which were nicely decorated, lots of amenities, pool was great and hot

wifi not working

plenty of parking

parking lot...

the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

kitchenette was a room bonus

having a kitchenette in your room was such a convenience. the bathroom was roomy.

the wifi could be spotty.

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

acted like i was bothering her when i asked about ordering food or when room service was

clerk clueless to local restaurant; wifi access poor unless a hilton honors participant loud talking in hallway

the pool area was clean but the pool was obviously over chlorinated

it had a lap pool

a pool was great but the pool was very very cold

location / staff/ breakfast buffet

breakfast had many options, including eggs and sausage, yogurt, fruit, cereals & more

indoor pool

by marriott was better :) i also appreciated that it was a sister hotel to the hilton across the parking lot

nice kitchen set up, the bedroom bed was very soft.

very nice exercise room. small kitchen in the room.

gym is accessible though they have notices to guests only, but is a swinging door with no need to

great hotel gym

and the fireplace was a lovely unexpected bonus

it had laundry

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it was located in the laundry room

the swimming pool was well cared for, and the staff were very friendly and helpful

waffle maker would have given a good option for kids

the cleanliness and the pool. love how they have a laundry room- life saver.

chose the hampton inn downingtown (hid) because it was a pet-friendly property

the hotel from parking lot was completely blocked by the design of big large rocks and no ramp entrances for

the beds were to hard and their were a lot of pets in the hotel.

clean and friendly staff, nice new room, quiet, good breakfast

we also appreciate the laundry facility and it's nice that the machines take credit/debit cards instead of

the cost for washing/drying clothes in the laundry room is too pricy

it was close to where i needed to be, and parking was ample

maybe it is th pandemic recovery ..but the meal offerings..esp breakfast were minimal

we love coming there to spend time with the kids in the pool

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

also, the people at the front desk were more interested in getting the laundry done than checking us in

kitchen old and faded

and well equipped studio-room, various kitchen equipment available on demand

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

nice desk staff. decent location. a nice guest laundry.

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

laundry facilities were out of order and very expensive

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

not enough outlets or towels, no iron or ironing board or laundry bag

countless laundry

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

the laundry wasn't available but the desk clerk helped us fine a laundrymat

great breakfast, nice fitness room, self service laundry on site.

breakfast was slow had to wait for cook to refill dishes. no laundry.

laundry not working, and no one able to help.

the wifi was very hard to connect to. you could hear the piping tinking in your room.

located right next to the high way and laundry room

was an oven and iron box in the room, and laundry facility downstairs

there was a gym and laundry room

pool wasn t open when it was supposed to be.

we had the pool and spa area to ourselves

the 24 hour coffee and tea bar in the front lobby was much

clean room, comfortable mattress, amenities (swimming pool, jacuzzi and gym)

the spa was down

modern and clean hotel and room comfy bed had coffeemaker in room and minifridge heated indoor pool very close

the bar serves wines and a few beers

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

was it coming from the bar downstairs

breakfast bar and staff excellent.

the hotel is quirly and well appointed with everything that you could need - small pool and gym but all great

one of the best hotels i ve ever been to for price, free laundry, very nice pool and hot tub room was great

the staff were so nice. the rooms were impeccably clean. i loved that the laundry was free.

hotel has laundry facilities

there was a washing machine and a dryer available for laundry

not enough handicap parking spaces. bathroom to small.

we used the gym room, the laundry room, and had breakfast in the morning

ample parking and close to everything

we used the gym room, the laundry room, and had breakfast in the morning

beautiful and location felt safe. ample parking

everything clean, breakfast great people friendly

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

room was by laundry room, employees were loud

he gave me a room between the laundry room and front desk/

i asked for $ to wash my laundry since they were the cause & they refused

staff was friendly and helpful. laundry service was good.

nice large rooms. indoor pool and laundry facilities.

close to family vacation. breakfast was good. kids enjoyed the pool

waffles along with the other breakfast foods, 24 hour coffee station, pool area, game room for kids, exercise

the room was exceptional and the breakfast was very good as well

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

did i mention the cost of the laundry

coin laundry was available

plenty of parking

pool had way too much chlorine in it

laundry was taken by someone who was apparently washing clothes for the week , it took almost 3

safe and great area close to restaurants,stores etc pet friendly for my lil doggie stella

staff were constantly cleaning up the parking lot where so much trash was left

small kitchenette was wonderful. size of refrigerator was great.

parking lot is large and the building is modern

smells like pot no guest laundry no hot water some days

the breakfast was not to my satisfaction :(

clean. well lit. no noise issues, good value for money. breakfast good

parking right outside the door is great, free breakfast is nice, and the room was quieter than in

adding some decor and cleaning up the cigarette butts that were all over the parking lot

we loved having separate spaces and it was nice having a kitchen

the breakfast,concierge,front desk, everything immaculately clean

was very clean, bed was comfortable, breakfast was great, staff was great

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

rooms are amazing, the staff were friendly, and the breakfast and dinner socials were delish

the rooms were nice, the parking in the property and the indoor pool.

the pool was a favorite for the family

the breakfast was delicious and good variety

was very friendly and great with children , i arrived a little early and was able to check in , pool was open

i loved it, so the kids absolutely will

smoking room.whirl pool.

room smelt like it was a smoking room

i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

price for a smoking room.

smoking but smelled of cigarettes

the staff was very friendly. the laundry area was nice with nice/new washer and dryer machines.

on site laundry was very convenient

wifi not great

past midnight, shower above me was screeching loud well past midnight, holes in the wall, and the wifi did not

friendly staff, pet friendly

needs some upgrades and need a laundry room

the bed sheets were dirty didn't smell of fresh laundry at all

great parking and locations

ample parking

wish it had garage or underground parking

friendly staff. clean room. good breakfast.

breakfast

the gym was probably abit small.

bar had many options, we'll prepped

easy parking and entrance.

parking lots

one night they/people partied at pool side until four in the morning loud music and talking, i called the front

so kind and helpful. very clean hotel and good location. breakfast was very good room was great

pool was also

the continental free breakfast is great and the staff have been awesome and accommodating to my evening/nightshift

hour front desk with a little shop laundry and a care package of food when you leave very nice touch

friendly staff, big room, next to applebys, laundry on site, decent car park, quiet rooms, comfortable beds,

the breakfast area was comfortable, easy access to great food, wonderful selection, and hot as it

the free breakfast was great very convenient for my kids

the breakfast was exceptional

clean,quiet,breakfast, laundry and pool

rooms have been renovated, beds are very good. laundry facility is excellent.

the scan security door from the outside to pool area was not secure due to a

we had kids under the age of 3yrs

the gym is also beat up

no coffee in lobby, no newspapers,no laundry bags

specifically booked here as they listed an indoor pool which was sadly closed (and apparently about to be

1 washcloth and 2 towels for 3 people? pool not as large as in picture but very clean

staff was really helpful and the kitchen was open late and i was even able to find something for my son who has

server at breakfast was a m a z i n g…so helpful, kind and energetic

my mother loved the variety the breakfast had

breakfast was good with large

is perfect- the outdoor bar is lovely and the staff are welcoming, helpful and proffesional

size of the pool was disappointed and the water was clouding and green

the bar and breakfast staff were the best, always cheerful and attentive to your needs

me and the kids were disappointed

was clean, had a indoor pool great for the kids

receptionist was sweet and very awesome they were great to my kids

only thing i didn't like was being in a room next to a room with a bunch of kids and it was extremely loud

plenty of parking, well designed room, good shower

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

coins unavailable for laundry and no credit card option which is inconvenient

lack of all room service

kids were banging on our door

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

the food available in the bar area saved me

quiet bar in facility free parking

kids running around the lobby with no mask or social distancing

the snacks bar there is easy to access

laundry room,,seriously 1 washer & 1 dryer on third floor & no signs telling you where there at

i don t know if i was under or close to a laundry room but when i wanted to sleep in late i kept hearing

laundry was always busy unless you went after midnight

smell was disgusting, there were little kids running up and down the halls after 12am

the free wifi was great and had no problems with connection

t have quarters for laundry

guest laundry worked great, nicely priced to do laundry

love the pool my kids had a great time it was so clean i love it here and the staff was so

i used the gym for 2 days and it was extremely cean

more handicap parking spaces are needed

i booked a hotel solely on hot breakfast and pet friendly

the final room had no soap neither bar soap nor liquid which was disappointing

breakfast was very nicely done

snack bar prices were very high

i have to say the rooms were quiet and did not hear any other pet

pet friendly

skip room service

coffee on a sunday am before 9 am unless you order room service

we asked for non smoking & we didn t have a pet

$150 room service dinner was essentially a door dash delivery with plastic utensils

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

there were basic coin laundry machines around that i didn t use but

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

the drying machine in the laundry was not as clean as expected.

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

laundry service s not good one washer broken the other dirty

laundry, food, room, staff, drinks and taxi service

ordered room service and food came on time and was very good.

room, breakfast, gym, free laundry - all excellent

big clean rooms. nice gym and free laundry. breakfast choice was very limited.

location and free breakfast, plus laundry

breakfast and gym, free clean laundry

breakfast, clean rooms, gym facilities, free laundry

kitchen and laundry

kitchen and laundry room

that it had a laundry facility.

laundry wasn t the cleanest nor was the shower.

location, parking,

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

the wifi was excellent

wish there had been a coffee bar in the lobby.

the staff was super nice. the breakfast bar was phenomenal. will definitely be back!

the staff was super nice. the breakfast bar was phenomenal. will definitely be back!

our room was right outside the elevator and laundry/ice room

the ice, laundry and vending machines were conveniently located

the first day got a room near the elevator, and was also next to the laundry room so was super noisy and disturbed

soo so sweet the older gentleman with glasses white hair awesume very sweet he let me know where laundry room

also, i did not receive any cleaning room service throughout my five-day stay

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

laundry was close, sorry

there was not laundry detergent for sale

were surprised to find the pool was not in service and it was not advertised as such my kids were very unhappy

there was some sports thing going on with kids playing hockey in the hallways

was not open to do room service

the coffee bar wasn't restocked on the second day - i had to request coffee from housekeeping

i loved the staff and their friendliness. i loved the food at the river rock kitchen.

the bar could have been open later on a weekend

i enjoyed the onsite breakfast and bar area

the laundry machine is too old, i put a lot of coins and it s not working

laundry facilities friendly and helpful staff

due to covid 19, the breakfast was not available. i understood but was disappointed.

our kids enjoyed the pool and gym

vehicles broke into in the parking lot including ours

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

convenient location close to highway, mall and costco. breakfast is very good.

i liked the free wifi and breakfast

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

everything scenery and gym wonderful i recommend it to everyone

the location was beautiful, of plenty free parking. close to lots of restaurants.

the also promise laundry facilities, they have all been removed

guest laundry being available is a huge plus

laundry service limited to wash clothes.

hotel offers free wifi but that didn t work at all either

would have been nice if motel offered breakfast, the first room we were in was supposed to be non smoking and

the parking area wasn't very big, but they did have extra parking at the gym next door

comfortable and pet friendly ; great location along the riverfront walkway

pet fee had increased i cleaned some small smudges off the room,s floor when we arrived, so you

kitchenette very nice addition

especially when u have kids with u

glad to be able to do laundry while there.

we were afraid we wouldn t be able to secure a parking space

felt very very secure from parking to hallways to room

also, the kitchen man deserves extra praise

love the pool access

fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

my computer wouldn't connect to their wifi, so i used my phone's hotspot.

property is dated, gym is tiny, but kudos to the cleaning and maintenance staff.

hotel is conveniently located, staff at front was very helpful in resolving an early check in issue, and the

nice free breakfast & wifi, convenient location,mostly clean.

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

there is also a large laundry room

ample parking. clean. well-maintained fitness room with water. very friendly staff.

you get what you ob paid for. the room smelled and the wifi is horrible.

i was able to bring my doggie, (pet friendly) and they have a grassy area for pets

was in room #117 across from laundry room and door was open

laundry facilities a big plus

it did have a clean laundry that was included along with a nice gym

facilities great (gym, ability to do laundry, big fridge/freezer in room

i ve never been to a hotel with free laundry

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

having to pay for laundry

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

the pool the room setup how it had everything in it

wifi didn't work.

breakfast was superb, the kids loved it

quite a surprise when i received my statement online after chekcking out and was charged a $100 pet fee

the breakfast had good options

kitchen was well stocked and the kids loved the tv

kitchen was well stocked and the kids loved the tv

washer and dryer ( laundry wasn't clean and wasn't drying

washer n dryer was too much money should be cheaper at hotel then outside laundry outside of hotel was cheaper

the water was very cool as if i was in a swimming pool

the wifi was very poor! the tv picture was fuzzy and hard to watch.

the staff was polite, the room was clean and the breakfast was good.