very comfortable and inviting...the pool and hot tub were nice as well!

i understand with covid-19 that we couldn t use the pool, the gym or have a good breakfast

wifi wasn t working

went off at 6am - i didn't set the alarm :( also, the coffee was completely empty when i went to breakfast at

the kids enjoyed the pool

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

than the pool, one of the cleanest hotels i've stayed in

location is not kid friendly, no nearby restarants / kids fun places.

location is not kid friendly, no nearby restarants / kids fun places.

parking lot was full overnight

the limited gym equipment.

lots of choices for breakfast

1 staff on site, need more help to control 25 kids and parents

very easy to find and the breakfast was hassel free

laundry was too expensive and the staff although nice never at the front desk

comfortable beds and laundry room

i liked the location and the parking.

my room that i was paying 180 a night cause i was forced to book nightly they restarted the pet policy everytime

was dirty and people standing around everywhere and cars full of personal belongings in the parking lot

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

oh and laundry room, i was able to leave with all our clothes washed

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

the staff was brilliant, they were able to get us a super early check in and a late check out with no problems

free breakfast had a variety of options but honestly not that appetizing

the laundry facility is a joke the machines don't work!

lastly the laundry room could use some updating as one washing machine and one dryer was broken

good breakfast, did not shut it down right at 9am as scheduled

loud kids above the room waiting over an hour for sheets on checkin, holes on sheets and curtains

pool should open earlier. i had little kids with me. they wanted to swim.

the entire time you have people yelling to eachother in the laundry room about how they never see 40hrs in a

also, the staff was doing laundry behind the counter where guests registered - the front desk lobby

desk staff was very inefficient door behind the front desk was open and you could see and hear laundry

room i was in was very close to the laundry so i felt a lot of vibrations and shaking throughout my stay

op laundry that only took quarters with no machine for change; front desk had no change the 'breakfast

shower tiles could have been cleaner, no laundry bag

i love the atmosphere in the lobby. my kids loved the warm cookies at arrival

to town earlier than anticipated after being awake for over 24 hours and when i requested an early check in they

amenities such as warm outdoor pool with lounge chairs and table with umbrellas, nicely stocked gym

stranded in the philly area and after searching 5 hours for a place for my kids to sleep i really could've used

business center is not open and the laundry room is not available

i would encourage better security or a policy that parents must watch kids

no online information about pool and gym being closed. being charged for coffee!

everything was fine but a free breakfast would have made the experience better.

i didn t like was on the website they said it was a pool when we got there there was no pool my kids wanted

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

charged for wifi even though when checking out in the morning the clerksaid we would not be charged

breakfast was beyond great and the lady that oversaw the breakfast was wonderful and kind

neighbors with kids yelling at 8am slow leak in sink electric outlet by bed did not work refrigerator either

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

at night it sounds like a playground full of kids where outside the room

parking lot, needs repaved

were up until five am slamming things around screaming waking me and my kids up every half

even better was the laundry room all the machines were clean and the dryers actually dry your clothes unlike

i like the grill outside, the gym, breakfast, laundry, location.

great amenities - (although we didn't use them), pool, gym and laundry

all in all pretty good. laundry was a little pricey.

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

no laundry facilities on site 2

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

the restaurant was closed, no laundry, no real store, nothing to charge so much for

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

also their laundry facility is disgusting i found a dead bed bug in one and all that they did was just

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

laundry sucks, vending machines just not working because it was full in cash

has laundry room for guests but it s not free

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

hotel has shuttle bus to take you to the nearby facilities that s a plus

there was a gym and a laundromat and a pool, including free breakfast that's a lot of amenities

beds were comfortable and room was clean.breakfast was good. loved the gym and the pool.

needs a little updating and laundry needs updating and cleaning

breakfast is good, they have a fitness center and a laundry room, and the rooms are just perfectly sized for

laundry room was not clean at all

quarters or a coin machine should be available for clients doing laundry

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

room was very clean and had a kitchenette. also a very nice laundry room.

i asked for change and where was the laundry facility

we witnessed staff folding clean laundry in the front desk office and placing the sheets on the desk

they were running laundry down the hall from us and it was super loud

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

no laundry/dry cleaning services

no laundry facilities no store to purchase

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

the pool and hot tub were amazing and the rooms were very comfortable

the bar was open long hours and there was a breakfast

their dryer was broken so they dried my laundry for me

the room was extremely small. no water bottles in room, pool was murky. i never saw a gym.

was told online there was no pet fee. was charged $50.00. room was not very clean.

the bar close early

kids loved the

in sitting room, rug has a burn hole size of a golf ball.

nice gym

old hotel, terrible internet connection, no room service.

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

bar at all

the bed was absolutely comfortable and the laundry service a plus!!

minor imperfection - no dirty laundry bags.

that does not provide laundry service

free in room wifi and parking

casino

the offset double doors plus the laundry carts are impossible to get around

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the pool always clean, the breakfast is good

bar are was packed every night as was the parking lot, all week

easy to get to, parking was convenient

plenty of parking

parking lot lighting was not adequate

only real problem was that there was a lot of noise from the parking lot on one night

big parking

love kitchenette

the scrambled eggs were sitting in a pool of oil or liquid

loved the pool and workout room

wasn t always at the front desk to help pool was overrun with kids and people that weren t obviously staying

this is a great pet friendly property, however, their pet fee of $75 is a bit steep.

no laundry service on the weekends.

they had a great time, especially when they went to the pool

we there for kids for indoor swimming pool recepnaist told us the pool was open when we went with kids the pool

love the fancy bathroom and the bar manager/bartender

room service was fast

laundry room was good & staff were amazing - they have readily available pack change for us users

we were located above the laundry and it was somewhat noisy.

laundry room which were an added bonus

laundry machines only took quarters, but there was no place to make change

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of

hated the laundry area

useful guest laundry facility

laundry was efficient

laundry and a pool was available

i liked the continental breakfast! felt like i was on vacation.

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

the hotel wifi was also very good

no jacuzzi. pool closed.

she(chef) was very nice with my kids and cook them pancakes while waitress had totally ignored us

it was so perfect until i heard kids banging, and jumping around in the next room over

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

laundry services

also extra facilities for individual laundry and a well equipped gym

is just the pool that s a lot of clorox on that pool

i have to make reservations to use the pool

no laundry room

they have a nice pool located on the second floor of the facilities, it looked really clean and fun (didn't

the room was very clean and the pool was relaxing. the staff is very nice

no indoor pool

really strikes me as didnt like but i would have loved it, if there was an inside pool as well

finally, three days later they 'discovered' it in their laundry

lack of laundry facilities no late checking out less food choices for breakfast

limited kids food

beautiful suite 'n super comfy bed. the breakfast buffet was amazing 'n.

on monday-friday breakfast could be served until 9:30 to accommodate non-business guests.

having a full kitchen was especially convenient as well as free breakfast included

breakfast was excellent

the full kitchen and fireplace was a nice touch as well

the pool was closed was misleading thought it was indoors

great location, fairly quiet and rather like little apartments, but the fireplace in the room, (never did figure

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

the underground parking was very convenient. the room itself was spacious and comfortable.

could not sign on to wifi. no instructions on how to use the tv

the bar was closed on a friday and sat night. the resturaunt was also not open.

located next to a lot of eateries and a whole foods in the same parking lot.

laundry was inconvenient because of lack of quarters at the front desk

put all the families with young kids together

desk and they came immediately and moved us to a different room so impressed i also love the breakfast and the

i love the late check out time and how helpful the staff is.

infestation in the kitchenette and the bathroom and lack of responsiveness from staff

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

i love that they had a guest laundry room on site

you either have to leave the kids unattended for min or take them all with you into the lobby

the staff were friendly and helpful. good breakfast selections. comfortable room.

the pool was really cold!

spa not working laundry facilities without detergent available

were charged $36 for a double scotch at the bar downstairs

kids loved pool

the bar was very nice indoors and the staff was very pleasant

the early check in and late check out times

parking lot was full, so had to park car at bob evans for awhile

we had a difficult time gaining access to the wifi network

the staff were friendly, there was plenty of front row parking, and the room was clean.

the air conditioning is always loud and the wifi was not good.

the pool was closed. i was sad about it.

had to ask more than 3 tines for clean towels after 4 days, also beds made noise on floor , kids funning around

no access to pool dinner took two hours before we received our food

we had room service and it was greta1

no outdoor pool they have an indoor pool

that the restaurant bar closed at 9pm as i arrived hungry around that time so therefore could not sit and eat

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

the laundry room was convenient

the room came with a whole kitchen with a dishwasher, stove and microwave, and it had a ceiling fan

high cost for parking and lack of parking on the street all the little kids hogging the hot

no option to take breakfast back to room

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

room service food was excellent and service was quick and gracious

bathroom was beautiful- tv nice- flavored tea in the lobby- room service fast!

room service was not at par from service perspective - took 20minutes to get through and the person

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

business center,laundry facilities

laundry facilities on premises. great gym and pool staff was amazing

close to the train station, beautiful view from my room, great room service, so kind receptionist ladies

no complementary wifi, and ridiculous parking cost of $35 a night

breakfast

easy check in, lots of parking

rooms were so huge and great view of golf course

i did not like that there is no breakfast?

would have like to have free continental breakfast

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

they said they lost their laundry service and had no clean sheets for a room for me

paying for parking and extra pet fee

the kitchen was well equipped

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

loud family above us parents must of screamed fo 2 hours at there kids at 8am in the

free breakfast, free parking huge nice clean rooms

property was very clean, nice lobby, lots of seating for breakfast

great staff, general cleanliness was appreciated, free coffee 24/7, staff was available 24/7, laundry facilities

i had to think of one thing i would say the gym/laundry could have been cooler but that is really pushing it

the uniqueness of the free laundry.

kitchen sink, stove, large refrigerator, free laundry

the coffeemaker needed to be cleaned but the free coffee in the laundry room solved that issue

pool wasn't ready for the first few hours

shower safety bar was in an odd location

room smelled like pet urine

just that the pool and resturaunt were closed due to covid 19

the high unexpected charge for our small dog in what was advertised as a pet friendly facility.

placed over the reception desk where they do laundry all day and night

also when i wanted to do laundry i was surprised to see that there was no change machine you had to go to the

to wait 30 minutes for a replacement room key while the night staff (2 months old) chilled in the laundry room

laundry room charges $2 for 60 mins of dryer time

is on top of everything at this esa, the staff are friendly and helpful, rooms are clean and laundry/ vending

laundry charges are too expensive

it would be nice if you could connect your apple tv to the wifi as i prefer to stream

the suite was exceptional & my kids loved the pool

was closed on sunday so that took away pool hours for the kids

parking under the roof top (solar panels) is great against the summer heat

i walked to office ( but met office rep near the laundry room) and reported what was wrong

cleanliness. fridge and coffee. ice and laundry available on site.

free snacks, convenient laundry, close to my work so it's its been nice

laundry facility on sight-affordable

laundry is convenient, rooms are quiet and comfortable

do not consume the alcoholic mini bar items

the gym is located on this level and is incredible

nice boutique hotel attached to a high end gym/social club in philadelphia

the pool was wonderful

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were

room which was a little cleaner and smelt a little better vending machines don t work guest laundry don t

self-serve laundry

the laundry room dryer didn't work.

had laundry and breakfast service but cut it out, which makes a formerly convient stay

nice kitchenette

staff, big rooms with full kitchen, and with a large bathroom

the location, having a kitchen, modern interiors, breakfast included, etc

the full breakfast was delicious

the breakfast was very good and tasty, a large selection

location is very central. nice suite in the center of philadelphia. laundry room is a plus.

clean and spacious. good location. laundry facilities useful

i used the laundry room services, which was such a nice feature to offer

loved having a coin laundry on my floor, made it so easy to wash everything

noises from outside, probably from the laundry room.

spa

breakfast was superb!

the breakfast was delicious. location of the hotel was perfect. the view was stunning!

very cool hotel. the pool and the bar are stand out!

room service was delivered 45 min after stated delivery time, so my daughter who was on a timed

on-site laundry was clean and easy to use

living space was great as well as kitchenette

like the suite that had rooms for kids and also a separate room for us

spacious room with kitchen

it was noisy, kids running above us

they had a swimming pool, a laundry room, and a gym

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

friendly staff. good facilities including laundry.

gym and pool area was excellent , and the location was right in the middle of everywhere i needed

gym and spa and spool were an amazing way to wind down after a long day

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

a lovely hotel with large suites, with added bonus of a swimming pool & spa

the gym is my favorite place as well as

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

and kids and teens playing football in the hall way hitting doors with the ball and screaming

weekend i was there they had a gathering for a children’s hockey team these kids were carrying on playing

due to the pandemic, the pool and fitness center was closed.

also a group of hockey families let their kids set up little hockey nets and run around playing loudly where

location is great and friendly staff. i also appreciated the free laundry facility.

laundry room washers and dryers didn t

laundry is complimentary

the property doesn't have laundry .

super location, clean, quiet, laundry.

laundry room was not accessible

eta is always clean . the laundry on site is quite convenient as well.

she had been working extremely hard as the shift before didn't do laundry and other guests wanted more towels

the room had some great perks that we enjoyed (kitchenette), laundry facilities on site, everything we needed

always a pleasure to stay at esa. having laundry facilities and free breakfast are great.

on a roadtrip and only stayed 1 night in this hotel, so we were very happy that they have free laundry service

laundry facilities and detergent were free

location, free laundry, ease of adding nights, customerservice, customer service & lastly customer service

laundry facilities for guests and continuous free tea/coffee were excellent

so convient, we were on a 2 week vacation around the wast coast and was going to try to find a laundry mate but

has this hotel heard of laundry softener

stayed at sofitel for our first getaway from the kids

though the bar was closed for renovations the second one was open but the price and quality of our cocktails

gym was very nice bonus. the coffee and apple cider in lobby was also very nice.

the size of the room and the gym

loved having access to laundry machines

wifi policy is confusing and not at all free unless you sign up for marriott electronic mail

gym, the view of the city at night and in the morning

room/gym

a list of area restaurants, directions to hotel gym, etc; would have been nice

i wish there was more change (quarters) accessible to be able to do laundry easier.

on site laundry was very convenient

advertised a guest laundry on their website and bookings

issues to consider for longer stays: when i visited (may 2026) the laundry machines were not even hooked up, so

the laundry was not open and we desperately needed to do a little washing.