fantastic (the car park at the spa looked busy, but it felt quiet inside) - loved the indoor pool, natural pool

the facilities, food, spa and grounds all

wifi was not working

also cost of breakfast on our last day was around 60 for two and we had very little

the kitchen table and high stools were not user friendly - esp for older folk

room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

was excellent from the greeting on arrival, the facilities, the cleanliness, the bedroom and the breakfast

we also enjoyed the spa facilities too

swimming pool and gym facility are a great plus too

to the welcome drink on arrival which wasn t mentioned on booking, and even a named, reserved parking spot

wifi ....

remarkable portions of delicious food (both evening meal and breakfast)

a warm friendly welcome, lovely stove to sit beside in the bar and fabulous food, the bed was enormous and so

asking for suggestions, i suggested that breakfast could start slightly earlier or as an alternative, an earlier

car parking behind the hotel was very convenient

had almost run out of toilet roll so put out the sign for room service

then the room phone didn t work so i had to all the main line in my phone to order room service

appreciated the daily room service

did not book breakfast as too pricey, should be included in the price of this room drinks in bar very expensive

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

00 because of laundry/lorry problems

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

outside our room was cluttered with laundry wagons

lift was used for both guests & laundry

room service was excellent. good menu delivered quickly at reasonable price. staff very helpful.

try the blues bar you may get a great night

comfortable bed, fabulous view. location was fab. free chocolate bar on arrival too!

elegant and cosy bar area

small gym modest breakfast

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

room had no air conditioning with room service they wanted 5 just to bring it to the room

room spacious & bed comfortable

later that evening i ordered a meal on room service and was called by the receptionist to say someone was coming

24 hour room service is always good but we didn't use it as couldn't wait to sink into that comfy bed

it s so relaxing in the bar area upstairs as well

wifi was not the best.

fantastic cocktail bar offering lovely bar food also

i kept losing wifi

housekeeping is spotty, laundry service not as advertised

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

the breakfast was great plenty of choice and lovely smiley friendly staff

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

room noisy ,next to laundry room & outside kitchen fan..

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

car park was expensive at 15 ..no welcome from reception..noisey filter system from the kitchen

rm121 - room warm, noise from kitchen fan if window open.

the laundry was efficient but the hotel provided two different price lists without explanation

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

i could not get into wifi without going through facebook which i didi not want to do.

helpful staff . nice bar area

was exceptional staff were charming and extremely helpful, even with our early check in

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

the wifi was quite weak in my room

nb room service not usually available but provided to us in this occasion

breakfast was lovely plenty of choice and very welcome

room was clean and well appointed the laundry was changed every day

furnished apartment; excellent accommodation with super comfy beds & bedding, a great little kitchen and lovely

wifi logon too complex

i used room service for my evening meals and the service and food quality was very good

impeccably clean, comfortable, modern, fantastic staff and great bar and restaurant

five star hotels have room service and laundry service

staff - left waiting quite some time to order drinks in the bar; bed needs a mattress topper and spa bath wasn

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the

bar closed a little early

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

minor quibble is that i find 10 tray supplement for each room service food orders a little excessive

isn't nothing to dislike about this place very nice when they get spa and gym and swimming pool sorted will be

breakfast and dinner was delicious, relaxing

great atmosphere and wonderful service in the squadron bar with a lovely outside seating area

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

the details and expected a pool

lovely spotless room and breakfast was great

spa was excellent; bar staff were reasonable nice and interested in customers

glass panel to the immediate right side of the main entrance as there is a large draft into the bar area from

our room had tea making facilities, a nespresso coffee machine, tv, iron, hairdryer, etc, and the wifi was good

had breakfast and dinner - both superb and very tasty

it was very pet friendly and so nice to find such a nice place to stay

wifi was problematic but staff attended very quickly

my room seemed too far away to connect with the wifi.

very cosy bar area

great breakfast and lovely food that we had in the bar area

so keen on half of dining area predominantly reserved for dogs and near kitchen when you are a resident and don

extractor from the kitchen could be noisy depending on your room but again the staff were very helpful in dealing