location close to town centre and motorway. friendly place. seamless wifi.

the staff were so helpful and friendly and the breakfast was delicious

we had a lovely cooked breakfast in the morning, it was very nice that they were able to cater for veggie and

breakfast was lovely plenty of choice and very welcome

breakfast was very good, with plenty of different items. food delicious and cooked for oneself.

five star hotels have room service and laundry service

no wifi password in your room

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled

we didn't see any prices on bar drinks until we checked out

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

wish they would boost the wifi as it s very intermittent- being in a remote location mobile signal can be hit

bedrooms, great dining room and bar areas

unfortunately wifi was down, due to bt not the fault of hotel.

wifi poor in the room

of seating in bar area very uncomfortable

try the blues bar you may get a great night

8am some of the fresh foods were not refreshed and nearly empty bowls of fruit which was a shame wifi was easy

clean large room with comfortable bed excellent breakfast

breakfast was very good

location, good food, the rooms we comfortable but on the small side, free wifi was excellent

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

the laundry was efficient but the hotel provided two different price lists without explanation

room service was really great - super delicious

having such a pet friendly hotel in such a location has been an outstanding fine

room was clean and well appointed the laundry was changed every day

superb location. stunning comfortable room. great bar too.

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

room 105, the window faced the extractors from the kitchens

with our dogs, very pet-friendly

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

the option for room service would have been appreciated

room spacious & bed comfortable

never got the wifi code

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

lift was used for both guests & laundry

placed in room that was within laundry and housekeeping area

00 because of laundry/lorry problems

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

housekeeping is spotty, laundry service not as advertised

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

wifi details weren't available in the room.

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room noisy ,next to laundry room & outside kitchen fan..

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

bit of noise from the bar below room

poor wifi connection in the room

parking was good, and ability to book an ev charger was really useful

and felt very safe it is a shame that the usually buzzing atmosphere was missing as the bar had to close but

restaurant, breakfast, ev charge point with the parking

great location for the convention centre and central harrogate. ev charging available too

we enjoyed afternoon drinks in the bar and were waited on by very attentive staff

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

large car park , i had a trailer

comfy bed and large room with nice bathroom . pet friendly , helpful staff

dinner buffet was tasty. small but well equipped gym. lots of parking.

dirty laundry also left in the room

but was nice and big, i had room service food was very good

we found the drinks at the bar a bit over priced.

friendly reception and bar satff

convenient location, great staff, food was good (room service).

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

loved the dining room service and meals especially the evening meals

wifi was good, would have been grand if it could hook up to the tv to watch streaming services

comfortable bar and public spaces

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

loved the location and the hotel grounds and the kids loved the pool

minor quibble is that i find 10 tray supplement for each room service food orders a little excessive

great facilities including the gym

a slight inconvenience for transport options so it is better if you are driving as there are parking facilities

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

including the breakfast, staff, room service and complimentary entry to david lloyd gym

great free wifi

love the discount voucher idea if you don't have room service

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

bit disappointed with the sofa bed for comfort & only a thin single thin duvet for kids too share

the room service was swift and again staff, were great

spa and pool

there was an extensive amount of laundry in a bay outside my window

first room was noisy as close to laundry room but moved to another quieter room with no problem the second room

a room which had all the dirty laundry stacked directly outside our window

the price, a small fridge in the room and access to laundry facilities would have been appreciated

it got a good parking facility

the hotel goes the extra mile to make pets feel

excellent breakfast, with a good choice, and very helpful staff.

welcome from the manager chris early check in very friendly staff throughout fabulous traditional bar area

my dogs loved it and the bones nice layout for us and our sausage dogs great parking amazing breakfast very

location, lovely room, nice bar and restaurant area, very good seasonal displays, lovely breakfast area, great

always parking available

staff were lovely. fast wifi. good breakfast. free parking

rooms lovely, staff very helpful, parking good, great location

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

wifi wasn't good

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the staff must have been using the laundry room which was above our room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

location, good breakfast, gym facilities

pack breakfast which is better than most of the hotel normal time breakfast, i did nit try free wifi although

the wifi wasn t working in our room which was annoying

excellent wifi

hotel very friendly and clean also excellent price for what you get, gym and a breakfast

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

the phone to call down for room service didn't seem to work either

staff were excellent, the hotel has a great location, the bar / restaurant had a great atmosphere and i was able

loved the early check in

no room service because of staff shortages

setting and the ambiance in the bar area and restaurant was superb

room, breakfast, spa & staff were all excellent.

staff, comfortable room, nice pool, good dinner and breakfast in the dining room, lots of nice

was lovely and the spa was fab too

the pool and jacuzzi was very well organised and extremely clean with social distancing guidlines very