room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

great gym and pool

loved the quirky layout. enjoyed the gym and swim. breakfast v tasty. staff v friendly

the room was well appointed and i liked the roberts radio, free wifi, and the bed - i slept really well

my only small complaint that the wifi could be better...

unfortunately wifi was down, due to bt not the fault of hotel.

bedrooms, great dining room and bar areas

secure wifi for guests - and no mobile signal in room to allow me to tether my phone - which was an issue

we particularly appreciated the dedicated parking space and complimentary drink on arrival

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

great facilities including the gym

lovely room and good breakfast. good value.

spa facilities excellent

kids running down the hallway at 6:30am. floor 5, wasn’t impressed.

five star hotels have room service and laundry service

however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or

bar closed a little early

no wifi password in your room

we opted for room service

breakfast was very good, with plenty of different items. food delicious and cooked for oneself.

the staff were so helpful and friendly and the breakfast was delicious

location close to town centre and motorway. friendly place. seamless wifi.

nothing really. couldn t log on to wifi

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

it is a pet hate and very common these days

pet friendly was a plus.

from kitchen extract in our room, we asked to be moved and were moved without fuss or

have arrived before 8pm and there was no warm water so we had to wait before kids could take a bath

room, friendly landlords, quick & easy check in, good waitresses & very friendly bar staff-always a smile from

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

great location, 5 minutes from m!. plenty of free parking. easy check in.

the spa doesn t have a pool.

room service took 2hrs, granted it was free of charge after error but still spoilt the stay- didn't

staff really helpful and allowed us a late check out at no extra charge

room service is available

room service was excellent. good menu delivered quickly at reasonable price. staff very helpful.

breakfast, hot and tasty food

gym was a bit cramped and would have benefited from a lick of paint!

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

lift was used for both guests & laundry

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

00 because of laundry/lorry problems

outside our room was cluttered with laundry wagons

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

need some chalk for the pool cues!!!

the bar / restaurant is lovely

lack of wifi in rooms to use tv

the laundry was efficient but the hotel provided two different price lists without explanation

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

no wifi in the room but we had 4g so am clutching at straws for something to say.

staff were great and really friendly. breakfast was lovely and room service too

didn't stock any beers in the bar that we would drink

unable to access wifi from my room - the only disappointment in my stay.

we were very lucky and ordered room service

parking was good, and ability to book an ev charger was really useful

no wifi on top floor 4

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

housekeeping is spotty, laundry service not as advertised

people allowing kids to run up and down the corridors during the night.

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room noisy ,next to laundry room & outside kitchen fan..

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

party s room had no wifi and they had to contact the reception more than once to get any satisfaction

staff the location we wouldn't stay anywhere else amazing hotel fat badger bar is amazing

room was clean and well appointed the laundry was changed every day

room was well presented and modern with free wifi, tea & coffee, bottled water, slippers, dressing gowns, tv

breakfast was very nice and room service was good

our stay there were some issues that meant we couldn t order room service when we returned to the hotel late

drinks in hotel bar were expensive

appreciated the daily room service

we had room service as i was with my 11 year old daughter who was very tired and wanted to snuggle in our

ample parking wifi upgrade lovely breakfast love the bar - great for a drink before

really nice ambience around the bar and sitting rooms stayed in this hotel previously and will certainly be

wifi was really poor

dirty laundry also left in the room

50 from room service and told it would be 5 tray charge (delivery) so i said i d go to the

friendly reception and bar satff

room service menu was poor

lounge to relax in away from the bar would be nice, to have coffee etc

a room which had all the dirty laundry stacked directly outside our window

there was an extensive amount of laundry in a bay outside my window

the price, a small fridge in the room and access to laundry facilities would have been appreciated

first room was noisy as close to laundry room but moved to another quieter room with no problem the second room

they are pet friendly so we could bring them with

there was also not enough parking near the glamping pods

couldn t get wifi in the pods like website stated. cleaners were a little rude on us arriving.

just adults and so relaxing

staff member in cafe told me that she would come ourside to take my order due to me having my pet with me & i

were booking but i believed there would be tea and coffee etc available as we hadn t booked a pet camping pod

kay from breakfast team was brill

particularly the extensive kitchen garden, woodland hammocks and wild swimming

the main bar was never manned, we waited over 25 minutes on one occasion an still no one came.

i nearly cancelled to have room service

spa food etc lovely walks and setting

great staff who gave their time generously to explain places and find a laundry for us

highlighted activities for the kids on the map for us and only a 10 min walk into the centre of town (with kids

for family with kids

free car parking and excellent local sourced

the bar area was also nicely decorated

there is ample, secure parking and laundry facilities

good car parking on site, laundry facilities

it was nice to be able to do our laundry at the facility

managed also to get our laundry done as this is always a traveling issue for us

had to iron my clothes in the laundry room and mattress was thin.

the staff were so helpful, contacted the external laundry team and managed to locate them for me which i am so

returned with 1 tshirt still dirty, 2 tshirts shrunk, we were told to contact the independent laundry ourself

asking about laundry turnaround time, i was told to just check the form in my room

rooms facing the car park are affected by the noise and vibration from the kitchen exhaust fan

we also treated ourselves to a massage at their in-house spa - loved it

would have been helpful to be told on arrival about the laundry availability.

the little access corridor was often the dumping ground for bags of laundry

wifi a bit dodgy - no laundry facilities

room service was excellent!! fast and polite.

were lovely and the food was amazing as we ate in the restaurant one night and another night had room service

not convinced doing the laundry in the front reception area is giving the right vibe

very helpful staff including doing our laundry for a small fee

great location, staff really helpful and friendly. laundry service. great breakfast.

good to be able to get our laundry done for a small fee

breakfast was great and appreciated that they had laundry service in addition to housekeeping servicing the