00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

the shower/bath hard to use. wifi not available in room

the restaurant was a bit fussy for us but had a drink in the bar which was lovely

everything! staff, location, cleanliness, room, gym.

building, we liked the bar and cafe areas, good location that was near everything, good to have gym/exercise

wifi password not on display

comfortable room with excellent room service

pet friendly accommodation, complete with doggie goodie bag

(we had to go into the bar to order)

room service menu was lacking, which in the current climate we probably would have utilised had

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

the rooms breakfast and location were perfect

decided on room service for breakfast on our second morning

amazing breakfast and historical value of the property.

wifi slow and unsecured but everything else very good

the bar and restaurant were great

nice hotel bar and dining room

the amazing balcony the room was so big access to coffees room service service was amazing

we also ordered room service and the food was fantastic, amazing value for money

wifi didnt work in the mornings in my room, but i believe as this is a new hotel this is just

my partner had to use the laundry bag

parking and able to take family pet

downstairs rooms, bar etc very airy and spacious

the room was lovely and spacious and the wifi very fast

room service did take nearly 2 hours to arrive and we had to call to chase up, it seemed the order

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

bathroom , shower handrail a bit low down, and wifi not strong enough to get a proper connection

pool and bedroom robe was a nice comfort

:30 am) without any previious information

wifi could have been more reliable.

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

also, my husband had to move several laundry crates that were left right against the ramp

haven t to walk past mountains of dirty laundry at entrance

used laundry was stacked inside two entrances

dirty laundry in the entrance hallway from car park. not good in covid times.

however, it was located directly across from the laundry which appeared to be in regular use, with doors opening

we had to walk through a huge laundry facility to go from our room to main entrance

room number 28 right next to laundry room and every half hour very large jet noise from extractor fans so unable

when we went to our room initially it was really noisy due to being over the laundry which finished about 8pm

noisy, woken by laundry delivery, housekeeping knocking door from 8am every half hour

the wifi is very poor

the bar was lovely and loved the theme of it

no kids menu in the restaurant

24hour bar service

no real outside area for kids to let off

laundry sacks should be provided and if they are left outside the room, housekeeping could then

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

there were some patio tables that weren't cleared when we arrive as well as loads of laundry in the courtyard

com - mould, stains and soap scum in bathroom - view room had wonderfull view of rubbish and laundry - breakfast

the hotel is also pet friendly and just a beautiful comfy place

ev charger

new barn conversion building away from the main building where the restaurant and bar are based so it

rooms, great view, clean, stunning place and staff were top level, good breakfast great parking too

but it was a shame we couldn t have a cooked breakfast in the morning but it was a change having the pastries

ev chargers required as more electric cars would have caused me a serious problem

an ideal example of washing your laundry in public

breakfast was excellent and very tasty as was the food on the room service menu

shower excellent, spa pool, gardens and sitting areas. staff superb

order that went astray, a floorboard nail sticking up through the carpet of the suite, weak wifi (room was most

attentive and helpful staff, good bar food and a wide range of breakfast options

very firm bed tuesday morning early moving of dirty laundry to van - woke us up

no wooden pallets and laundry trolley by entrance would make first impression better

like she didn t want to be their at all forgot our drinks afterwards waited ages had to go to bar the chap

breakfast was fantastic, staff we very professional.

clean, nice room, good breakfast. beautifully located for stratford

my boyfriend had a burger from room service and was very will which kind of spoiled it and also meant he couldn

had power failure and no backup generators hence no dinner, no power, no wifi road access was like a river car

each and every one of them from damon who met us on arrival to the reception staff, bar staff and breakfast

bar tender made my husband some lovely cocktails which he said were 10/10 we then opted for some room service

we had room service for breakfast for modest 3 room charge..

on the first night there were a couple of piles of dirty laundry left in the corridor

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

chef and kitchen staff made us wait 2 hours for food

plenty of parking space

areas were neglected like no hand towel in the gym, a door trim coming off the bathroom door in the ladies

no self service laundry facilities as in holiday inn in usa

bar open after the concert was very welcome

breakfast is wonderful. we love that there is an outdoor area that the kids can play around.

i like dogs so this wasn't a problem save for the room having a distinct pet smell

bedroom was very good, very comfortable bed, excellent wifi, bathroom good with a

location was beautiful, as was the hotel. loved the bar area and outside. excellent breakfast.

plenty of parking

having coeliacs the breakfast choice was a little limited

gym quiet and with good range of

comfy beds and decent wifi signal.

laundry on the floor outside every room in the morning unhygienic

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

especially when this was the first night away me and my husband have had away from the kids in 7 years ud8

great welcome, clean room, good breakfast all in a fabulous location.

in terms of our room, i think we must have been next to the laundry dept

of the pool and gym for residents was a bit strange - though the hotel reception staff did arrange access for

kids are only allowed to the spa during specific times but it doesn’t bother us

we did not use the spa as we did not have time but it did look very nice

the staff were so welcoming and helpful, including the breakfast staff

ordering room service was very easy and convinient

a family with 2 small children, our room was on top of a wedding party the noise was very loud my kids struggled

welcoming staff, good parking, decent room

gym was quite tiny, but still great to have one at all

expectations for what we expected to be a basic hotel, restaurant and bar area nice and room

there was a see through window where you could see a unsightly room filled with dumped linens/laundry

took a day to clear the hall full of clean laundry bags

parking was easy, check your satnav as apple maps brought us to a restricted entrance

the sheep toy in the room felt a little forced especially since i was traveling with kids.

lovely bar for a pre-dinner drink

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

bags of laundry left in passage way to reception

cramped room set above laundry room

also hotel does not have a laundry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

comfortable, clean, friendly. very good breakfast and good room service

sadly sunday morning two or three young kids were in the room above us and they were constantly running around

breakfast was yummy

we realized the second day that we were located over the laundry room

and the room at the back was quiet apart from a humming sound from some sort of machinery in the laundry room

nice breakfast

used the pool at the sister hotel every day for 2 hours

good vase for cotswolds had nicer sister hotel across the road which i d have stayed at with pool and

small cabin shower, windows that couldn t open, abandoned laundry bags on the

parking area at the back

they had forgotten about our room service

pool was shut due to covid-19 restrictions which was not ideal but completely understandable

breakfast was excellent, staff were incredible, and the hotel overall was great value for money

the bar in the hotel is beautiful and cosy

location, very convenient for the nec, very quiet, lovely staff and a fabulous breakfast

ample parking and very picturesque settings

nicely stocked bar and a really nice breakfast

customer service location hotel & grounds were lovely breakfast excellent

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

location, good parking for disabled

the bar manager, cain was also very helpful and friendly

excellent as usual,we are returning customers but only downside was it took an hour for the bar food to be

lost laundry for over 2 days

room, breakfast ev charging

receptionist, surrounding countryside , breakfast, bed, cleanliness, gym and pool and decor.

price for pet at 20 double usual price paid at other hotels.

booked a double queen room for 2 adults and 2 kids and got a king with two pull out beds, in a very quiet corridor

very little. laundry was clean and room nice and warm

room service

the wifi signal was poor in all rooms that i stayed in

needs a massive makeover inside and out we were on a golf tour and none of us were prepared to risk breakfast

staff were fantastic, the bar man adrian, a real asset to the hotel

we had a beautiful breakfast every day which had everything available you could ever want

staff lovely, room beautiful breakfast was great

breakfast the service was mediocre and the wait was long

venue and the spa were amazing

breakfast service was a lovely mix of formal and informal

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

room was cold laundry stacked in hallway outside of room

no laundry facilities but there was use of an iron and ironing board

sound proofing of laundry room

no problems parking at all, and wifi worked brilliantly

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to

the bed was really comfy and the room service was great.

on site free parking and wifi

good location and good value for money for the area. wifi worked very well

free upgrade to a better room, friendly and helpful staff, delicious breakfast, convenient free parking - couldn

phone signal was bad and i couldn't connect to the wifi but that's not their fault

convenient free parking

a single female traveler i would have preferred to eat dinner in my room but room service was not an option

of information in room eg wifi codes also lack of storage in bathroom it would have been nice to have a unit to

the bags with the clean/dirty laundry was lying outside my room on the corridor

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

and keep fit fanatics walking straight in to the bar (jacksons) swimming in sweat,stinking of body odour, sitting

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

room was very noisy, sounded like it was next to a laundry room

washing machine in laundry room spinning until very late

great hotel with bar and restaurant. i had a good breakfast that was included in my stay.

staff were very pleasant, wifi was good, free parking

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

great gym for a hotel

there is a large garden and an outside area for drinks and bar meals

helpful hotel staff that were very attentive, amazing breakfast

mattresses in the sofabeds were not really fit for purpose even for kids - they were like waterbeds with not

nice bar which seemed to be always busy in the evening with locals

great location, bar and breakfast

no extra charge for room service from bar

comfortable room good size staff very friendly and helpful breakfast excellent freshly cooked to

very clean room with a lovely bar and restaurant. staff were great!

and what was brought to the room was filthy dirty as if it had just been pulled from the dirty laundry

feels like we was on laundry area, a noisy sound like washing machine was doing all night non stop and very loud

i didn't realise there was a separate bar menu

service was impeccable and with a smile, the avon exec room was lovely, they kindly laid rose petals on the bed

5 car parking

great food, lively atmosphere, good room and parking right next to the hotel

is lovely here , the bar , the rooms and area

a family with 2 kids is uneconomical or difficult to book

the noise from breakfast

also there was no phone to call for advice and room service late hours and it's a long treck down to ground

access to small kitchen and laundry room in building

standard of cleaning in the bathroom and laundry areas of bowles house was poor

laundry room for ironing shirt/suit for wedding

located on each floor is a small communal kitchen with microwaves and a seperate laundry room freely with

laundry room, fridge freezer and water dispenser available on

breakfast on both days of our visit

you pass behind the bar and past the entrance to the kitchen

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

rooms were old sound insulation was poor they didn't have a bar some service was slow

staff and very friendly and helpful lovely service at breakfast and evening meal and the evening meal was