felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

wifi signal was not good otherwise would of been 9/10

the snug was a great room to keep the kids entertained

nice cottage, good ambience, good parking, newly remodel room, great bed!!

parking was really good

parking is on-street, and at busy times visitors may struggle for space

ray was very pleasant to talk with and the honesty bar was appreciated

location next to a pub, easy parking, quiet village, super friendly host, good breakfast, very charming garden

so many little extra touches including an array of toiletries, mini bar with a variety of soft drinks, huge

free and easily accessible public parking immediately next to the

laundry facilities always welcome

bit tight parking

parking was very limited and quite dangerous with a drop to the pavement below with no barrier in

breakfast was lovely and one of the best , if not the best we have ever had when we have been away

a lovely quaint house the owner was very friendly and helpful the breakfast was amazing our room was really

we paid $350 which included the breakfast (there's a wonderful buffet in addition to the hot breakfast), and

bit dark going across from the main building to the bedroom building round the pool

we also booked a pet friendly room and took our dog and that side of our stay couldn t have gone more smoothly

kids not being able to use spa

the gym was limited

distance from room to reception. what happend to my laundry!

our room '346' was right next to the laundry entrance

staff were loading/unloading carts of laundry on sunday morning just next to the room, making it impossible to

maintenance team then at 7am on the same sunday we were right next to the loading bay for the laundry truck

corriors littered with laundry at

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

bar - we could help ourselves to the amazing selection at the bar any time

i also went thinking i could get a room service meal at 1930 on a monday evening only to be told the kitchen

the sitting room, bar area and dining room were gorgeous

decor, beautiful food, lovely bedrooms (super comfy beds) with stunning bathrooms and also very pet friendly

cooked breakfast, bigger bar choice

the price was perfect, the breakfast was convenient, the parking was great and the little bar in the lobby was

on arrival my room wasn't ready yet i'd paid for early check in and neva got there till 125 anyway so should of

we asked for late check out but this wasn't passed onto the housekeeping team so they were trying to get into

breakfast was poor and grumpy staff around kitchen.

plus free wifi

didn't use any wifi hence score

breakfast, access to swimming pool and gym, location.

very easy check in. good wifi clean, well organised room with comfortable bed.

good location large comfy bedroom nice bar and lounge fab breakfast

it said it was pet friendly and i was bringing a small dog with me

room service very accommodating

told us the dinner menu was in the room which we found disappointing only to find out it was the room service

carpets throughout spoil an otherwise clean appearance

good wifi

together, no shelves in the wardrobe, no amenities such as shwer cap, tissue paper, vanity kit, laundry bag, no

we were in the basement and looked out onto the car park and were awakened by staff emptying laundry cupboard

room service was non existent and when it was available, it was very basic with not even a quick

it is pet friendly , i asked if they could change the room and they did this without hesitation the staff

this is probably the most pet friendly (dog friendly) hotel i ve been to

was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,

f & b quality very good except for the room service breakfast which was poor

the kids bed was way too soft so my son ended up sleeping on the sofa

could not order room service from the room, had to go to the bar

good room service/late night food options

service doir all left open showing dirty laundry

henry the hoover and housekeeping laundry left over from room changing and left overnight in hall way

we got woken up at 7am from the cleaning ladies opening the laundry cupboard next to our room and shouting

we were made aware that if we required breakfast on boxing day morning, it would need to be room service

gregg the polish lad working the bar really made the trip

excellent restaurant and bar options

dinner, which is on the expensive side, they let little kids dine there with their ipads with kid s entertainment

parking was difficult after we came back from the opera

from front of house, to bar staff to restaraunt staff everybody was friendly and professional

great location and breakfast

dirty laundry bags in hallway and didn t move for 3 days

breakfast lovely and location superb

there was nobody serving at the bar even if we had wanted a drunk after dinner

rooms were gorgeous and the welcoming of pets was fab

to wait 40 minutes in the bar for a drink, the barman was doing his best, but outside drinks , room service,

downside was the pool area in the spa was a tad bit too hot for us to stay for too long but i know some people

nice bar, nice gardens, nice breakfast and good gym

90min s use of the spa facilities (steam room, sauna, outdoor hot tub, indoor heated swimming pool) was most

the wifi isn t great but again the team made every effort to resolve this problem when needed

the room was lovely, spa and pool facilities were great

friday morning we were rudely awakened at 6am by bins being emptied and laundry deliveries just outside the

didn t seem to know if they had a laundry service or not

also we asked for a quiet room but were put by the service doors so were woken early by the laundry

free wifi, but could have free. parking as it is not in a town centre so why charge.

bar area, restaurant, quiet sitting area, room for young kids to play, gym,pool, plenty of parking the list

excellent breakfast fine room location.

no fires lit which were needed in the bar area on a chilly night.

weak to non existent wifi same breakfast money every day ingredients ran out for breakfast so they had to reduce

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

very dissatisfied with no wifi whatsoever. didn t like no locks on bedroom door.

and the facilities in the spa could have been a bit cleaner

kids not been allowed in the pool after 6pm

spa too busy with children and club members. was usually busy until 6

position.staff spa quiet. airconditioning

lovely breakfast lots of choice. lovely clean room

they helped us with a load of laundry that was done promptly and efficiently

wonderful breakfast

breakfast was good and service excellent

we were relegated to the bar area, whiere we felt isolated

location and parking excellent for the stow on wold area and our cotswold favourites

wifi very poor

friendly & welcoming - good decor in public areas. very good dinner. excellent wifi

rooms and bar were authentic looking

hermen on the front desk, bar and restaurant was a real asset and

wifi cutting out frequently

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

definitely one for the ladies with a spa experience you won't forget

wifi worked perfectly throughout all buildings and rooms

the food at dinner, afternoon tea, breakfast and room service was delicious

beautiful original flagstone floors and inglenook fireplaces

being next door to the on site laundry room. it was really loud.

laundry facilities in the room

room too close to laundry room

like being kept awake by the banging of the door as i was next to the cleaning/laundry room

expensive food in restaurant especially for the kids

venue and the spa were amazing

we enjoyed the spa however the pool and jacuzzi weren t warm at all and so not that pleasant to go in

staff lovely, room beautiful breakfast was great

the staff could not do enough for you and the bar was fully stocked with all the top brands

quality breakfast, with professional and friendly staff to serve all guests

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

no view just backed on to staffs shed/ laundry room

it was very clean and i requested some fresh milk via room service which was no bother we had a bar snack for

place run by kids who were very friendly and willing but just not experienced

clean and nice, very comfortable beds (except for the little kids bed, a bit saggy), lovely breakfast

view overlooking water tank and laundry area was not the best

view from room was awful, a load of laundry trolleys

room wasn't as booked and outside room was laundry bins and noisy

heating noisy , floor boards in room and corridor loose and noisy , noise from kitchen and laundry staff,

had a view of the bins at the back, and i was awoken at 7am to the laundry cages being dragged past

laundry left up on a landing

the view outside was the laundry bins and kitchen

room had no view and was next to kitchen and laundry

no gym or laundry service either which makes longer stays a challenge

didn't pre-book dinner and was told the restaurant was fully booked, had room service instead.

staff were so helpful in getting us an early check in and recommending taxi firms

my pet hate is hotel showers that don't have controls that are easy to

of parking , a really friendly welcome, a couple of pints of beer after a heavy day, then off to bed

there is plenty of off-road parking

the breakfast was excellent

options throughout the day, ample parking, friendly staff, comfortable beds and pillows, free wifi, the extra

signal for mobile phone so if you want to hotspot your phone to do work rather than use the wifi this may prove

clean and comfortable hotel, good parking facilities

such a beautiful old building with ample parking too

we had a slight problem with the wifi but it was dealt with as soon as we informed them

could have had internal laundry facilities.

housekeeping staff all sitting in corridor surrounded by bags of laundry each morning not a good look

we chose an apartment for laundry facilities and to cook for ourselves which we did every night except the

great location, excellent staff, kitchenette and laundry facilities excellent

good breakfast and lovely gym

woken up and kept awake by the laundry trolleys arriving up and down the pathway outside the bedroom window at

cosy bar for a drink and a fantastic cotswold breakfast cooked to order

we didnt get round all the faciliaites, i am told there was a spa which we didnt use and i dont think is a full

were amazing, we asked for room service as my partner was ill, and they also brought us an extra blanket at

was really excellent, except charge made for room service

small cabin shower, windows that couldn t open, abandoned laundry bags on the

very nice bar with a huge selection of drinks on offer

car parking nearby in own grounds

the spa was also really good, with a lovely pool and steam room

great stay. friendly and helpful staff. perfect location, good parking and the spa is lovely.

had a room next to where the laundry was delivered and it was a bit noisy on occasion

too cold and had to be closed first day of arrival wifi didn t work first night limited breakfast options room

nice rooms and very nice breakfast with a good variety of food

the showers in the hotel room and swimming/gym area aren't amazing but they do the job

the kids meal considered ketchup as a side dish which meant that there were no vegetables as an option

and the hosts provided a laundry service which was really handy for us

gave my kids an ice lolly on arrival which was a nice touch

has a bar but if they don't have what you want the pub is a few doors down the road

room, friendly staff, great breakfast, good location and decent parking, would use again no problem

fast wifi, excellent breakfast inc veggie options

we realized the second day that we were located over the laundry room

and the room at the back was quiet apart from a humming sound from some sort of machinery in the laundry room

nothing to do there even there is no gym just swimming pool and spa.

a pool table - haha!

great bar and breakfast in the morning was brilliant