nice amount of room in the unit. the laundry facilities were great.

front desk has change available for laundry room

kitchen, laundry

hotel specifically so that i could wash clothes halfway through my trip but they had run out of laundry detergent

full laundry

so i went to front desk for coffee, toilet paper, laundry bag

the convenient bar in the hotel was

nice pool, nice outdoors sitting areas

upset over the marijuana but because i had children with me it very upsetting that i brought my kids to a hotel

when we went to go in the pool there were a ton of out of control kids in there ,hardly the romantic getaway

when i asked about laundry services, i was told i had to go next door to another hotel and use their services

guest laundry was at sister hotel next door.

machine on two floors were not working and had no laundry so had to go to the hotel next door to wash clothes

no laundry

pet peeve about breakfast/coffee: why was the hot water for tea hidden away in a kitchen, and not

gift shop to buy snacks, ice cream, laundry liquid, drinks

front desk employees/ housekeeping she was rude and in helpful our towels smelled like sour laundry

paying for parking.

good location for uber trips into salem nice to have a suite and kitchen

plus it had a kitchen area so it was like renting a small efficiency apartment

the laundry and 24hr market on site were also benificial and came in handy

the bed was wonderful; the breakfast was great! everything (laundry, pool) was very convenient.

great laundry room, appreciated

first time i used the onsite laundry

we were told we could take our dirty towels to the laundry chute at the end of the hall

next door to a nice italian restaurant and they had a guest laundry.

comfortable beds. excellent staff. laundry facilities were good.

no laundry bag

a hs event that resulted in kids running the halls til 1 am

wifi didn t work in the rooms

liked the kitchen and fireplace

tucked away, loved the little units, breakfasts were good, the room was cozy and loved having a kitchen

wifi worked well

the breakfast was a buffet with a large variety of foods to choose from

clean, easy to walk around close parking spots

pool isn't there anymore and only one washer (two dryers) per hotel building so waiting to wash laundry was a

nice kitchen and free laundry facilities

the rooms all have kitchens and the laundry is free to wash and dry your clothes

it was very clean and convenient to highways. allowed pets and had laundry facilities.

loved that it offered a laundry room with multiple washers and dryers

the pool and laundry could have been cleaner also no extra blankets

i wish they had a laundry room and breakfast

went for laundry and the pool

no heat in pool

pool under constructiin. no gym

beautiful and neat room and hotel, great outdoor pool and laundry room

good location near interstate. nice laundry room.

linens smelled like clean laundry :)

had laundry services, the room was amazing, bed was soft, tv was great

we found the rooms to be clean and comfortable and we made use of the laundry facilities on site

no hand towels and face cloths, but we found out the laundry services in the hotel were interrupted by electrical

the gym has a full barbell compliment with some heavier weights and 3 cardio machines; 2 of which were

easy to get to. parking option was great to leave car. shuttle service was 24 hours.

some individuals out in the parking lot

the woman running the kitchen was excellent

when i did laundry

facilities including laundry, swimming were all excellent and seamless

room did not come with an ironing board, also the guess laundry room closed at 10 pm

from helping us navigate how to get to boston to helping with resturant suggestions and laundry they truly went

shop items like food and laundry soap

it was also nice to have laundry on-site

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

a guest laundry room

laundry room is relatively expensive compare to other hotels of the same range were we've been.

they said there was video surveillance, but posted signage petty much implying

no laundry facilities

wish the hotel had a laundry room

our room smelled sour when we arrived, like forgotten laundry

close to laundry mat and car wash

was wonderful, next time we will make a point to visit the pool

free laundry

they falsely advertised laundry machines - they don t have them

quiet location. friendly staff. breakfast is always a bonus.

free breakfast and quiet place and very clean also the staff was friendly

very generous self-serve breakfast including unlimited orange juice + free coffee 24/7.

would definitely stay in this hotel again on a return trip as the location, service, free parking, spacious

walk to the ymca to only be turned away because i didn t have the proper footwear to use their gym

great staff! allison at the bar was excellent!

heart of salem with all of the old world charm you would expect and a fantastic restaurant and bar

s so much to do in the area of the hotel i love the idea of parking your car and not having to use it till

few suggestions: on site laundry would be nice and perhaps a drinks vending machine

no laundry facilities

room service was quick

wifi ports to charge electronics

kids loved the hot chocolate bar

laundry machine ate money

i love that they have a gym, a laundry room and it s close to my job

house keeping thru my dirty laundry away cause i had it in a trash bag

the kitchen in the room was nice, but an oven would have been super helpful..

would have been better if there were more breakfast options beyond packaged items

the breakfast was excellent. appreciated the laundry facilities.

it has laundry facilities and vending machines

laundry, breakfast

laundry just down the hall

big bed, linens good, excellent breakfast, laundry available

i don t like that there is no laundry facility.

there is no laundry and the internet was so slow it affected my business

laundry not working

family room, kids beds in separate room from adults

restaurant and bar a little pricey but your on vacation

no laundry service

no laundry facility

100% recommended, quality breakfast, friendly staff, good location.

breakfast that is important when your catching rest and limited time

location, the lake view, the breakfast buffet, plenty of free parking, pleasant staff, comfortable room

laundry room was dirty and machine ate coins but hotel is not responsible call number

everytime we asked for more we were told they were doing laundry

no laundry on sight and the one recommended was closed.

lumpy beds, no hot breakfast, location wasn't great (hard to get to), wifi spotty, noisy

were amazing, mayra who checked us in was able to get us an early check in

room, sea view, convenient laundry machines; right next door to subway station for easy trips into central

the hotel pool and gym were handy and most times had the pool to myself

walk from the hotel doors that takes you the airport stop where you can connect with a free shuttle to your

& the hotel offers nice pool & small workout space free airport shuttle

the gym was well equipped and clean and the pool was great for the kids

very clean, nice pool and spa, large room.

we arrived a bit earlier than expected and the front desk allowed us an early check in

was visiting for a soccer tournament and they were very kind to the kids

the bar was also a great place to watch the baseball game

no room service, no coffee, no food , nothing.

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being

money for the laundry :(

it also has a self-operated laundry room which is handy for washing your clothes

they also have laundry facilities at reasonable

the beds were comfortable and it was great to have laundry facilities to do some washing

the breakfast was bagged and the patio outside the pool was closed

great breakfast

pool

the pool and gym were stocked with clean towels

the kitchen staff was rude. they started arguing doing breakfast time

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

great laundry room as well

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

plenty of parking space. nice laundry room.

laundry machines broken

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

us the worst room available next to the laundry, pool & gym

our roo. was across from the laundry room and we could hear the night shift staff talking

no laundry facility on-site rooms are kinda small

no laundry service

i woud like a swimming pool. the breakfast earlier and the carpet requiere a renewal in the room

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

huge room, very good kitchen, laundry room nice breakfast

we got back to our hotel on thursday night, there was only one parking space left which was on the left side of

is very odd, parking odd as well

there was limited parking spots.

small exercise room and laundry (cheap

room smelled like dirty laundry immediately

laundry facilities great

location was perfect to take the subway into boston, with parking nearby

beautiful, clean, super comfortable bed and a great breakfast

didn't know where the laundry was and sent me to the wrong floor twice

laundry service is a surprise

new with free laundry room

fairly decent with free laundry services available.

complimentary laundry service is a great feature and the hot breakfast was great

the gym is clean and the laundry is installed, which may have been helpful during our stay.

the room was great gym laundry close to beach shopping good foods

target across the street made it easy to grab essentials complimentary laundry facility, breakfast offerings

the location for me new hotel liked gym laundry breakfast was good also

like doing bit if laundry after a long trip and having to battle housekeeping using guest laundry

liked the availability of free parking, the fitness center, the guest laundry, and the free shuttle to logan

love that they had guest laundry available

very grateful to be able to use the laundry room as well

the laundry facilities could do with more machines

and train station large room, comfortably furnished breakfast included and dinner available guest laundry

the lobby was pretty and they have a pool, gym, and laundry on the same level

that it had a guest laundry room

joe on the bar was lovely and working extra hard as he was doubling up as the chef for the evening

and the pool was closed

the lobby was pretty and they have a pool, gym, and laundry on the same level

very reasonable cost of the room itself considering overall accommodations (other than pet fee)

was comfortable, staff was very pleasant and enjoyed the pool

the free parking and free breakfast made our stay affordable

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable

good breakfast, nice swimming pool for kids, very friendly staff

everything. especially the updated gym

complimentary breakfast and light food served on bar at 6

everything was good. i wish the pool was bigger but it was nice and warm which was great!

nice full breakfast as advertised.

free wifi free parking the breakfast was

hotel with all facilities necessary including a self-service laundry

shuttle is convenience. having microwave, food from hotel shop, laundry machine

happened both times i went to use the laundry facilities so it was a minor

other facilities included guest laundry, pool, gym and restaurant, which is helpful as the location is not

didn't use but customer laundry center and business center looked great

some residents couldn t do laundry

well appointed laundry room

hotel does not have room service, the staff said we had to order from outside like grubhub to eat

and the wifi was not

no room service, although the restaurant can

big comfortable beds and spacious rooms, facilities, especially free laundry access and gym were wonderful

is all you need: airport shuttle, gym, laundry and a simple but very good breakfast

there is also a laundry room and free coffee and tea

location, laundry facilities

clean rooms, nice breakfast, laundry and exercise room.

onsite laundry facilities

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

some of the corridors and the laundry need refreshing, maybe more light or new carpet

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

great laundry facility's

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

clean rooms with a nice size kitchen for our needs and a large bathroom

well equipped gym and nice pool

staff was fabulous! we got a super early check in and late check out, very accommodating.

guest laundry not provided

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

pool was closed temporarily for service, so the teens were somewhat disappointed

the location from the metro laundry facilities rooms in itself quite big and comfortable

really enjoyed our stay especially the kids because they have an indoor pool

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

the supply of wifi is free! excepting that, everything is standard, but just standard.

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

we could also use the laundry room, free of charge

you can purchase laundry soap at the lobby

have to ask for clean laundry 24 hrs in advance

comfy beds, spacious room, had everything we needed, free laundry was a bonus

the laundry service is convenient

proximity to the t station for the subway and there was a laundry room.

got an excellent mimosa at the bar that i was able to take back to my room

the gym was spacious and well-equipped, making it easy to stick to your fitness routine

bar and shuttle to airport

was that the first thing we saw when we opened the door to our room was the pile of dirty laundry on the floor

no microwave or refrigerator in room and no laundryroom

the cleaning staff left their laundry and cleaning carts in the hallway overnight

great view of the planes which our kids very much enjoyed

the fitness room! i've never seen a hotel gym have so much equipment, it was amazing.

laundry using system

were doubles not queen no laundry

they said they hadn t got laundry back

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

the staff did not explain anything upon my arrival (room service rules, breakfast, etc)

submitted items for laundry indicating that all items should be ironed and folded and twice the items came

decent room, decent location, laundry on location

laundry soap did not dissolve in washing machine

as a family of 5, i appreciate laundry areas for guest use (minimal additional

the gym is very nice and open 24 hours which is super convenient for everyone

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

great staff, very clean, lovely interior and an excellent gym.

a few days in advance for an early check in

stayed a bunch of times and i still feel like i don't know if we have access to a gym and how to get there

definitely recommend this hotel, the stuff us very friendly and they were able to accommodate early check

when it is crowded with kids it is impossible to swim and keep warm

my kids were very upset and made my stay thier

pool or spa and shuttle from airport was very confusing seems there was no pick up from terminal a

room service

my kids loved that you could see the planes taking off outside our hotel window

very clean rooms complimentary guest laundry

wish the bar and restaurant were open but understand current pandemic issues.

clean, kind, comfortable, tons of free parking, great breakfast, super long corridors for getting those 10,00

kids did not like them at all

indoor pool: certain guests felt like they own the pool and demanded the kids to stay away from

hotel and air-conditioning very modern and small gym facilities

nice rooms with refrigerator. big bathroom. nice gym

early shut down of breakfast. most places do that.

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

in-room a/c very noisy wifi too slow to be useful, difficult to log on

the laundry machine and dryer in the basement was very convenient

laundry and gym within the premise is really good

laundry and gym within the premise is really good

their wifi is on and off; i even upgraded my internet access by paying extra, and there was still poor

healthy breakfast choices

no facilities like laundry, gym

a little pricey, inconvenient personally laundry service

no laundry on site street traffic very clearly heard at all hours

very clean, great breakfast, great pillows!

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent

the kids would have been happy to sit and watch people the entire time

foldout couch mattress wasn’t super comfortable, but my kids still seemed to sleep ok on it

a jack hammering noise when any room uses hot water, no room service

bistro bar for dinner and breakfast makes it very easy to eat and not have to hunt down another place or

pool, laundry room, very cosy outside sitting area and

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

there was a gym and laundry facility on the property which would have been great

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

the cost of laundry in the room rate would be a nice touch

laundry facilities a big bonus

it was nice having laundry facilities on the premise

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

breakfast being brought every day in the room was great

the 'made to order' breakfast was so delicious

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

liked the location, facilities including the gym and games room and free laundry for guests

also a big plus that the hotel has self-service laundry

the washing machine also broke down and we could not do our laundry

hallways are very tight especially when housekeeping (and their large cleaning/laundry carts )is trying to

incredibly helpful in all areas of the hotel (parking, help with luggage and valet on arrival, laundry service

no guest laundry

no laundry service at the moment

no room service available.

then in the morning they had breakfast at the bar downstairs and the coffee was delicious

s conveniently located to easily the best bar, porters bar & grill

cute decorative fireplace that added to the home-y feel

very nice staff, clean room, gym

every sports bar around the area packed after a game

no self laundry facilities

staff - even the laundry team offered help

there is one elevator that is always packed with staff carrying cleaning equipment, food, dirty laundry, etc

room service 24/7 is important too

easy, i used my walking maps, and it brought me on the other side of td garden, there is a boxing gym, named

also, no laundry on site

room located next to laundry and gym

the wifi never gave out and the complimentary coffee in the morning was just enough to get my virtual

didn't have time to check out the gym

had to use my phone's hotspot to avoid paying for wifi

liked that the hotel provided washers and dryers for self-service laundry

great location, fantastic guest laundry room, nice sized rooms.

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out

great, , room clean, facilitated early check in , security on entrance at night, door staff very

excellent gym, pool, deck and location.